Op basis van 722 geverifieerde beoordelingen
4,5 Hygiëne kamer
4,5 Service & personeel
4,5 Comfort kamer
4,4 Staat hotel
Geverifieerde beoordelingen van Expedia
Aanbevolen
voor Familiesdoor Rik
Great hotel
Geplaatst op 6 mei 2013
Voordelen: Spacious room
Nadelen: breakfast area
Locatie: well located
Spacious suite with double queen beds and separate living/kitchen.
All looking new and well maintained.
Friendly staff.
Breakfast was ok but the breakfast area was a bit small.
door een geverifieerde reiziger
Geplaatst op 31 mei 2024
the paint was terrible the elevator was scary to get in and the A/C was hard to control on top of that the washing machine broke and we didn’t get notified about it i had to go down stairs twice before they mentioned that and we had to use pool towels..
door een geverifieerde reiziger
Geplaatst op 5 mei 2024
When I attempted to check in they informed me they had overbooked and I didn’t have a room. So I had to find another room.
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
Amy Charleboix asst mgr and Lynn branscome mgr of Homewood Suites by Hilton Deerwood Park Jacksonville, FL told me there were no available rooms when I asked to have my room changed because the bathroom toilet didn’t flush, the toilet was filthy and the bathtub appeared to have been unclean. I have my 3 yr old and 1 yr. old grandsons with me and we literally just arrived after a 9.5 hr drive from Virginia. Lynn branscome General mgr. also told me that she has been in this business for 23 yrs and there are no available rooms. Lynn also told me that If I wanted to check out I could, so I did. When I came down after packing up and getting the two grand kids together; as the grands and I were approaching the front desk Amy saw me and she said to the general mgr., Lynn, and Mike the individual whom checked me in “is that her?” I replied “yes, im her, but none of them replied.
Amy did apologize for the matter as she gave me my receipt with a zero balance. She also asked me if the toilet in my room 222 was fixed and I replied “the worker who was attempting to fix the toilet in the room was just here you should have asked him if the toilet was fixed; and the worker should have reported back to you right away since this was a time sensitive matter. The worker did assist me on the elevator and appeared at the counter as I was checking out with Amy, but Amy never asked the maintenance worker if the toilet was fixed.
I felt discriminated against since the hotel was not sold out.
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
Room was ok for a night. King suite was small, people above us were super loud and we could hear everything until about 2am. Staff were nice.
door een geverifieerde reiziger
Geplaatst op 22 mrt. 2024 op Hotels
door een geverifieerde reiziger
Geplaatst op 17 mrt. 2024 op Hotels
door een geverifieerde reiziger
Geplaatst op 25 feb. 2024 op Hotels
door een geverifieerde reiziger
Geplaatst op 18 feb. 2024
Property was great and in a great location.
door een geverifieerde reiziger
Geplaatst op 13 feb. 2024
