Op basis van 65 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,6 Service & personeel
4,5 Comfort kamer
4,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 31 jan. 2024 op Hotels
Opmerking van Hotelbeheer
1 feb. 2024 door Roy CGMHotelbeheer
Dear NanaThank you very much for staying with us at Villa Air Bali Boutique Resort & Spa and for your review. Please do not hesitate to contact us for a repeat visit. We would be glad to be able to welcome you back!Kind regards, Roy Suer Regional Director & the Villa Air Bali family
door een geverifieerde reiziger
朝食が美味しい
Geplaatst op 8 jan. 2024 op Hotels朝食のクオリティーが最高
ビュッフェスタイルではなく、セレクトして注文する形ですが、美味しかった。
Opmerking van Hotelbeheer
9 jan. 2024 door ジャパニーズセールス Kanako Mori＆ヴィラアイルバリファミリーHotelbeheer
Masayuki 様この度は、ヴィラアイルバリをご利用頂きまして誠にありがとうございました。またご感想をご投稿頂きました事、あわせてお礼申しあげます。当ヴィラは、ヴィラもしくはレストランで朝食場所をお選び頂いております為、ご自身でお好きなものをお選び頂きご用意させて頂いております。今回当ヴィラのご朝食をお喜び頂けたとの事、大変嬉しく思います。キッチンスタッフにもMasayuki 様からのご感想をお伝えさせて頂きます。頂戴致しましたご感想はキッチンスタッフもとても嬉しく今後も励みになる事と思います。ありがとうございました。また機会がございましたら是非ヴィラアイルバリへお帰り下さいませ。またお会いできます事をたんしミニお待ちしております。
door een geverifieerde reiziger
Geplaatst op 8 jan. 2024
Opmerking van Hotelbeheer
9 jan. 2024 door ジャパニーズセールス Kanako Mori＆ヴィラアイルバリファミリーHotelbeheer
Shiori 様この度はヴィラアイルバリをご利用頂きまして誠にありがとうございました。ご感想を頂きまして誠にありがとうございます。頂戴致しました評価を真摯に受け止め今後のサービス改善に役立たせて頂きます。また機会がございましたら是非ヴィラアイルバリへお帰り下さいませ。スタッフ一同お待ちしております。ありがとうございました。
door een geverifieerde reiziger
Geplaatst op 24 dec. 2023
Quiet nice , clean , like home away home stay
Opmerking van Hotelbeheer
24 dec. 2023 door RoyHotelbeheer
Dear SabithaThank you very much for your kind review on your recent stay with us at Villa Air Bali! We appreciate you enjoyed the resort and felt at home!We hope to be able to welcome you back soon and are wishing you a Merry Christmas!Warm regards,Roy SuerCluster General Manager& the Villa Air Bali family
door een geverifieerde reiziger
Geplaatst op 9 dec. 2023 op Hotels
Opmerking van Hotelbeheer
9 dec. 2023 door RoyHotelbeheer
Thank you very much for staying with us at Villa Air Bali Boutique Resort & Spa and for your review. Please do not hesitate to contact us for a repeat visit. We would be glad to be able to welcome you back! Kind regards, Roy Suer Cluster General Manager & the Villa Air Bali family
door een geverifieerde reiziger
Nice Hotel but lacked customer service
Geplaatst op 30 okt. 2023 op HotelsOverall the property is quite nice, however, I would not have it as a five star hotel. The area of Seminyak is not the best place to be in Bali and the hotel is a good bit away from where you want to be and all of the roads have no footpaths and is pretty crazy to walk along.
Pros:
- Villa is lovely with big outdoor space and private pool.
- Staff are nice but lack common awareness for guest experience.
Cons:
- Found mouse droppings all over the Villa.
- Area is awkward to walk anywhere to and requires taxi (they offer a shuttle within seninyak but are largely too busy to drop you or can only take you 5 mins down the road).
- Food was not great in the restaurant and very much dead.
- Went to watch the music in the restaurant on the Sunday (supposed to be playing from 6 - 9) but the musician was gone for a 45 min break (during a 3 hour set) and didn’t get to see him.
- Spa is way overpriced in comparison to local spas.
- Only had breakfast once during 3 night stay as they don’t serve before 7. They charge 180k for the floating tray. I was hoping to get this waived as I only breakfast once but they were unwilling to do so.
Opmerking van Hotelbeheer
1 nov. 2023 door RoyHotelbeheer
Dear Christopher,Thank you for your feedback. We regret that we could not meet all your expectations during your stay. We are continuously improving our services and quality, all villas undergo a rigorous maintenance schedule. Our location in Petitenget is often complimented by our guests, as also reflected in our high location rating. Sidewalks indeed are not everywhere available on our road, we are liaising with the city council on this since some time and have taken this year the initiative to pave our resort front with a sidewalk. Warm regardsRoy SuerCluster General Manager& Villa Air Bali Family
door een geverifieerde reiziger
非常值得再來的飯店
Geplaatst op 20 okt. 2023 op Hotels環境清幽，服務態度很好，早餐可以直接送到villa.非常貼心舒適。
Opmerking van Hotelbeheer
22 okt. 2023 door Roy Hotelbeheer
Thank you very much for staying with us at Villa Air Bali Boutique Resort & Spa and for your kind review. I very much appreciate your comments on our staff which I will gladly pass to our family of team members. Please do not hesitate to contact us for a repeat visit. We would be glad to be able to welcome you back! Kind regards, Roy Suer Cluster General Manager & the Villa Air Bali family
door een geverifieerde reiziger
Absolutely Brilliant
Geplaatst op 13 sep. 2023 op HotelsFrom the time you arrive to the time you leave the staff are uber attentive. The villas are spacious, clean and the outdoor kitchen lounge and pool are an added bonus. The food served is also great.
Opmerking van Hotelbeheer
14 sep. 2023 door Roy SuerHotelbeheer
Dear Chris, Thank you very much for staying with us at Villa Air Bali Boutique Resort & Spa and for your kind review and rating. We truly appreciate your kind compliments on the service and team, which I will gladly share. Please do not hesitate to contact us for a repeat visit. We would be glad to be able to welcome you back! Kind regards, Roy Suer - Cluster General Manager & the Villa Air Bali family
door een geverifieerde reiziger
Geplaatst op 29 aug. 2023 op Hotels
Opmerking van Hotelbeheer
30 aug. 2023 door Roy - CGM Hotelbeheer
Dear Murray, Thank you very much for staying with us at Villa Air Bali Boutique Resort & Spa and for your kind review and rating. Please do not hesitate to contact us for a repeat visit. We would be glad to be able to welcome you back! Kind regards, Roy Suer - Cluster General Manager & the Villa Air Bali family
door een geverifieerde reiziger
Geplaatst op 9 aug. 2023
キャンドルライトディナーはリーゾナブルで良かった。
Opmerking van Hotelbeheer
13 aug. 2023 door Kanako Mori＆ヴィラアイルバリファミリーHotelbeheer
Mariko様この度は、ヴィラアイルバリをお選び頂きまして誠にありがとうございました。また、ご滞在のご感想をご投稿下さり、重ねてお礼申し上げます。当ヴィラのキャンドルライトディナーを楽しんで頂け大変嬉しく思っております。また機会がございましたら是非ヴィラアイルバリヘお帰りくださいませ。Mariko様のお帰りをスタッフ一同心より楽しみにお待ちしております。ありがとうございました。ジャパニーズセールス
