Op basis van 58 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,2 Service & personeel
4,1 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 2 jan. 2024
door een geverifieerde reiziger
Nice hotel
Geplaatst op 15 dec. 2023 op HotelsThe hotel was in a good location. Several dining options very close by. Transportation in and out of the hotel area was readily available. Staff was very friendly and attentive. The breakfast was good. The only issue I had was that there was several nightclubs near the hotel. At night time there was often loud music, which could be heard inside the room. Of course, that is not the hotels fault, but is worth noting.
door een geverifieerde reiziger
Geplaatst op 4 aug. 2023
door een geverifieerde reiziger
Geplaatst op 18 mrt. 2023
The picture on the app are not from the Hotel that we stayed because they don’t say that one is close. We stayed at San Francisco or Martin I don’t remember. The room was big and clean but was facing to the side from the restaurants and they were loud. The a/c didn’t cool. The breakfast wasn’t that good.
Opmerking van Hotelbeheer
8 mei 2023 door Melisa ZelayaHotelbeheer
Good morning, thank you for your comments, the reason for your transfer is that due to the pandemic 2 hotels had to be closed but remain open online, a message is sent automatically notifying the change of hotel since the San Martin has a higher category, but everything is notified immediatelyWe apologize for any confusion.
door een geverifieerde reiziger
Geplaatst op 5 jan. 2023
Todo excelente
Opmerking van Hotelbeheer
24 jan. 2023 door Melisa ZelayaHotelbeheer
muchas gracias, esperamos que regrese muy pronto
door een geverifieerde reiziger
Geplaatst op 21 jun. 2022
I stayed for a week in this hotel, to begin with the attention was terrible we paid a lot of money to stay in this hotel and the people in the lobby are very rude they put many meaningless restrictions there was never parking in the hotel and we had to go to another hotel to look for parking without caring that we were with underage children in the rain the food was lousy the same every day, if they want to change dollars even for a little stain they do not change them…
Opmerking van Hotelbeheer
23 jun. 2022 door Melisa ZelayaHotelbeheer
good morning
We are sorry that your experience with the hotel has not been satisfactory, regarding the food I will notify the hotel chef so that he can take the corresponding measures.
Regarding parking, we always depend on occupancy, the week of your stay the occupancy was very high and in those cases it is difficult for us to reserve space, but we always do our best when our clients are accompanied by their family.
Regarding the reception service, I would like to know if it was all the staff in general or a specific shift, this would help us a lot to improve our service
If you need to tell us something else please do so, I will gladly be supporting you
door een geverifieerde reiziger
Muy buen servicio
Geplaatst op 14 jan. 2022 op HotelsExcelente atencion
Opmerking van Hotelbeheer
15 jan. 2022 door Roberto OrtizHotelbeheer
Gracias por su comentarios.
Le esperamos nuevamente.
door een geverifieerde reiziger
Lo recomiendo
Geplaatst op 22 nov. 2021 op HotelsEs un hotel bonito a buen precio ubicado en Zona con cafés y restaurantes cerca! Lo recomiendo.
Opmerking van Hotelbeheer
23 nov. 2021 door Roberto OrtizHotelbeheer
Gracias por su comentario..
Le esperamos nuevamente.
door een geverifieerde reiziger
Geplaatst op 15 nov. 2021
Ubicado en un buen lugar. Rodeado de restaurantes. Las habitaciones comodas y amplias
Opmerking van Hotelbeheer
15 nov. 2021 door Roberto OrtizHotelbeheer
Muchas Gracias por sus comentarios
door een geverifieerde reiziger
Geplaatst op 4 nov. 2021
Comfortable, great location.
Opmerking van Hotelbeheer
4 nov. 2021 door Mely ZelayaHotelbeheer
Hello
thanks for your comments, come back soon
