Op basis van 969 geverifieerde beoordelingen

4,6 / 5
100% van onze gasten beveelt dit aan
4,7 Hygiëne kamer
4,6 Service & personeel
4,6 Comfort kamer
4,6 Staat hotel
Geverifieerde beoordelingen van Expedia
5 / 5
door een geverifieerde reiziger

Very nice

Geplaatst op 23 nov. 2019 op Hotels
Very Nice hotel in the Loop. Retro and a marvelous view on Washington Street
Opmerking van Hotelbeheer
23 nov. 2019 door Tabitha L.(Supervisor)Hotelbeheer
Dear Robbeke, Thank you for this delightful review! We are very glad to hear our location was amazing, retro and you had a great view! We look forward to seeing you again soon! Best regards,
5 / 5
door een geverifieerde reiziger

Geplaatst op 18 jun. 2024
Beautiful property conveniently located. Lobby bar is amazing. Our room was very comfortable and quiet.
4 / 5
door een geverifieerde reiziger

Geplaatst op 17 jun. 2024
I like definitely the beds . I don’t like was in the shower was not enough hot water until the last day . The water was staying in the tub and in the sink . I suppose to get free drinks each day and only they give for the first night the was Expedia promotion
Opmerking van Hotelbeheer
18 jun. 2024 door Beth Anne KingHotelbeheer
Hi Claudia!Thank you so much for staying with us recently and taking the time to provide feedback. I'm so sorry about the hot water issue and the draining issues you experienced. I have asked our engineering team to address these issues right away so they don't impact future guests. I really appreciate you making us aware of the situation. We hope to host you again soon so we can try again to impress you!Sincerely,Beth Anne KingGeneral Manager
5 / 5
door een geverifieerde reiziger uit Carversville

Geplaatst op 11 jun. 2024
A very hip place that does not take itself too seriously. Beautiful views of The Loop. Excellent internet. Comfortable beds and very quiet.
Opmerking van Hotelbeheer
12 jun. 2024 door Beth AnneHotelbeheer
Thank you for the 5 out of 5 rating James! We really appreciate you choosing to Staypineapple on your recent visit to Chicago! Please come back and see us again soon!
4 / 5
door een geverifieerde reiziger

Geplaatst op 7 jun. 2024
Great central location - easy metro ride from the airport. Staff are friendly. Personally I didn't like the two duvets on one bed. And the beds were double rather than king. But a great stay and we did get upgraded to a normal room - but the first night were were put in a tiny room with the bathroom barely closet space. Loved the look and feel of the common spaces in the hotel.
Opmerking van Hotelbeheer
12 jun. 2024 door Beth AnneHotelbeheer
Archana, Thank you for staying with us recently and taking the time to provide feedback. I'm glad that we were able to get you upgraded to a larger room. We hope to host you again on your next visit to Chicago!Sincerely,Beth Anne KingGeneral Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 3 jun. 2024
It was a fun whimsical place in a stunning historic building. I felt quite at home and loved having seltzer water in the water dispenser! The only downside was the restaurant, Atwood. We had breakfast at 10 AM on a Saturday, the waiter took our order and then disappeared for 30 minutes on an unannounced break with no coverage. We had to get up and ask the manager for things like butter for the toast and the check. Maybe better break communication?
Opmerking van Hotelbeheer
12 jun. 2024 door Beth AnneHotelbeheer
Thank you so much for staying with us recently Michael - we appreciate both your business and your feedback. We have shared your Atwood experience with our team and are working with them to improve our service and communication in order to prevent this from happening in the future. We really appreciate you sharing your experience and hope to host you again on your next visit to Chicago.Sincerely,Beth Anne KingGeneral Manager
3 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 30 mei 2024
5 / 5
door een geverifieerde reiziger

Geplaatst op 28 mei 2024
Very nice place to stay
Opmerking van Hotelbeheer
30 mei 2024 door Staypineapple Manager Darius McWillieHotelbeheer
Thank you for your wonderful review. We truly appreciate your time spent here. Hope to see you again soon!
3 / 5
door een geverifieerde reiziger uit Senoia

Geplaatst op 26 mei 2024
The property is kitschy and has a unique, classic hotel vibe. They give you a real key with a lovely keychain, the elevators, floors, fixtures all look original. That is good and bad as the carpet also looks original. The blankets or comforters were rather confusing. The bathroom is so small. The counterspace is insufficient for a woman that has toiletries. The toiletries might as well have been left out of the bathroom. They provide a water bottle and there's a refill station in the lobby. The bar is great. Bartender Wilmer was awesome and so friendly.
Opmerking van Hotelbeheer
27 mei 2024 door Beth AnneHotelbeheer
Thank you so much for choosing to Staypineapple recently Jessica. We appreciate both your business and your feedback. I'll be sure to share your kudos with Wilbert - that will make his day! I was glad to hear you enjoyed most of your stay and I want to acknowledge your feedback on the size of the bathrooms. I will share it with our leadership team for consideration. Thank you again for staying with us.Sincerely,Beth Anne KingGeneral Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 25 mei 2024
Opmerking van Hotelbeheer
18 jun. 2024 door Beth AnneHotelbeheer
Thank you Delaney! Come back soon!
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