Geplaatst op 19 apr. 2024
We looked at reviews before booking this hotel. They are close to what we have experienced (2 nights stay). All in all, we had a good experience. Price is the lowest we could find in the area. The location is very convenient. It is walking distance to Meridian Hall (where we attended a concert); Eaton Center, other shops and eatery. Staff was very friendly and helpful. People talked about the elevator being slow. We found it OK. We got one of the bigger rooms with 2 Queen size beds. Very nice indeed. The room did seem dark, but tolerable when we turned on all the lights. The beds were comfortable and sheets were clean. As mentioned in the reviews, the water was not very hot. We had to shower very quickly. And our tub was partially blocked. On the whole, we like the hotel and will recommend it to our friends.
Opmerking van Hotelbeheer
19 apr. 2024 door Hotel Victoria TeamHotelbeheer
Dear Wai Yuet Winnie,Thank you for choosing Hotel Victoria and for sharing your experience with us. We are glad you found our prices competitive and our location convenient. It's wonderful to know that our staff provided friendly and helpful service throughout your stay.We apologize for any inconvenience caused by the water temperature and the partially blocked tub. Your feedback is valuable to us, and we will address these issues promptly to ensure they are rectified for future guests.Thank you for recommending Hotel Victoria to your friends. We look forward to welcoming you back in the future for another enjoyable stay.Warm regards,Hotel Victoria Team