Having one employee do everything isn’t very professional. Granted she was doing everything for everyone as quickly as she could and with a smile on her face. Every time we left our room it took 20 minutes to get back in. The door lock wasn’t working. The lady from the desk had to help us a lot. She was amazing. Honestly we had to use our towels to soak up the leaks from the window that were running allover the floor everywhere. The shower had massive amounts of long black hair allover everything. Even on our linens. And our fridge leaked as well so woke up to water running out across to the bed.
Opmerking van Hotelbeheer
1 mei 2024 door Brand Experience TeamHotelbeheer
Hi Valerie, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6