Op basis van 997 geverifieerde beoordelingen
3,6 Hygiëne kamer
3,7 Service & personeel
3,7 Comfort kamer
3,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
The front desk employee that checked us in was awesome, but one of our beds had... A stain... I'm not sure how the housekeepers missed it, and there was no cable box for the TV.
The bar was cool and other bars are within walking distance which makes for a good pub crawl!
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
Nice stay, would stay again.
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Smelled musty. sheets worn out. towel rack falling down, bathroom modifications poorly done, front desk sent us on a walk to a coffee shop when we asked instead for a recommendation for a "sit down" breakfast restaurant.
Opmerking van Hotelbeheer
20 apr. 2024 door RL Supervisor Hotelbeheer
Dear Lisa it seems we have Room for Improvement whit regard to our accommodations, and we appreciate you letting us know our team will reflect and your feedback. to take a step in the right direction overall we hope you enjoyed your time in Yakima please came back and give us another chance soon !
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Near convention stuff and fast food restaurants. Got in late, didn't see much of neighborhood. Quiet area. Desk manager friendly and quick. Room identical to other Red Lions we've been to, identical, which is ok. Quiet room.
Opmerking van Hotelbeheer
16 apr. 2024 door RL Supervisor Hotelbeheer
Dear Tiffany thank you so much for your comments. While our attentive services impressed you! hope we will see you again ...
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Opmerking van Hotelbeheer
9 apr. 2024 door RL Supervisor Hotelbeheer
Dear Anthony, your feedback is Much appreciated thank you so very much for stay whit us! we hope you enjoyed your time in Yakima!
door een geverifieerde reiziger
Geplaatst op 6 apr. 2024
Just was the only one there no other check ins super overpriced and dirty my room smelled like cigarette smoke, and it got into my clothes and luggage and I took it home with me. I will never stay at that one ever again be aware.
Opmerking van Hotelbeheer
7 apr. 2024 door RL Supervisor Hotelbeheer
Though we are Grateful You Choose us to stay, we Regret. That You Didn't Have the Visit You Expected and Deserved Thank You So Much for letting us know What was not to Your Satisfaction During Your time with us, as This will allow our Dedication Team to make the appropriate changes and Improvement Specially regarding our accommodations and all we offer, we wish you well and hope You'll Consider giving us another try some day.
door een geverifieerde reiziger
Geplaatst op 6 apr. 2024
Opmerking van Hotelbeheer
9 apr. 2024 door RL Supervisor Hotelbeheer
Though we are Grateful you choose us to stay! Your feedback is much appreciated. We hope you enjoyed your time in Yakima....
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
Clearly a premium property in the 80s. Nice property, quiet rooms. Stained bed linens, toilets and showers moldy,movie theater carpets cleaner, furniture in dis repair. NO MAID service. Advertises restaurant and lounge, yes they have the facilities. However they only open them when the occupancy rate is high enough they can afford WA state wages to operate. Property is nice though. Stay down the block at the Holiday Inn, at least there you know what your getting for half the price.
Opmerking van Hotelbeheer
29 mrt. 2024 door Guest RelationsHotelbeheer
Dear David,We're sorry to hear that you didn't have a good experience with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback is gratefully received and we will discuss your comments internally so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon.
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
Opmerking van Hotelbeheer
16 apr. 2024 door RL ManagementHotelbeheer
Dear Ashton Your Feedback is valuable to us Thank You choosing.to stay with us during you visit.
