Op basis van 23 geverifieerde beoordelingen
3,1 Hygiëne kamer
3,7 Service & personeel
4,0 Comfort kamer
2,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 17 jun. 2024
A lot of people waiting to still your staff in your vehicle.
Opmerking van Hotelbeheer
18 jun. 2024 door Guest Relation ManagementHotelbeheer
Hi Oscar,Ensuring the safety and well-being of our guests and staff is our top priority, and we take incidents like this very seriously. We will immediately investigate this matter further and take necessary steps to enhance security measures on our premises. Thank you for choosing to stay with us, and we hope to have the opportunity to regain your trust on a future visit.
door een geverifieerde reiziger
Geplaatst op 10 jun. 2024
No access to laundry
No elevator we had to carry heavy luggage up 3 flights
The shower was low flow and not good
Opmerking van Hotelbeheer
11 jun. 2024 door Guest Relation ManagementHotelbeheer
Hi Ben,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is important to us, and we take it seriously as we strive to improve the guest experience. We will review our amenities list to ensure that it accurately reflects the available services, and we will also explore options for improving accessibility for our guests, including the possibility of installing an elevator. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable experience in the future.
door een geverifieerde reiziger uit Manteca
Geplaatst op 7 jun. 2024
Not as advertised. NO RV OR BUS PARKING as listed. Please remove that from amenities list!!!! The parking lot is the size of a postage stamp. The pool is next to a fast food drive through. Not really family friendly feeling.
Opmerking van Hotelbeheer
11 jun. 2024 door Guest Relation ManagementHotelbeheer
Hi Lynnette,Thank you for your feedback regarding your recent stay at our hotel. Your comments regarding the size of the parking lot and the proximity of the pool to a fast food drive-through are duly noted, and we understand the importance of providing accurate information and creating a family-friendly atmosphere for our guests. We will update our amenities list accordingly and take your feedback into consideration as we continue to improve our facilities and services. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.
door een geverifieerde reiziger
Geplaatst op 3 jun. 2024
shower head was hard to work and low water Presher the mattress was way to soft hard to get out of bed.
Opmerking van Hotelbeheer
11 jun. 2024 door Guest Relation ManagementHotelbeheer
Hi Richard,Thank you for your feedback regarding your recent stay at our hotel. Your feedback regarding the shower head and mattress is valuable to us, and we appreciate you bringing these issues to our attention. We will take your feedback into consideration as we continue to evaluate and improve our room furnishings to better accommodate the needs of our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.
door een geverifieerde reiziger
Geplaatst op 27 mei 2024
We had to carry our bags up 3 flights of stairs; no elevator. Area around hotel was unsafe. We will not be staying there again.
Opmerking van Hotelbeheer
30 mei 2024 door AnnaHotelbeheer
I thank you for giving us your feedback. I appreciate the fact that it is an inconvienance not having an elevator. Although those things are beyond our control we strive to make your expierance pleasurable. We hope that our staff was kind and your room was clean. We are always happy to assist in any way we can to make your stay enjoyable.
door een geverifieerde reiziger
Geplaatst op 26 mei 2024
Not very bad not very good
Opmerking van Hotelbeheer
28 mei 2024 door Guest Relation ManagementHotelbeheer
Hi Saeid,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
door een geverifieerde reiziger
Geplaatst op 25 mei 2024
The property was not clean outside of the room and building. The window drapes were old and did not cover the windows properly. The parking lot lights kept the room so bright that we were unable to sleep. Over all the stay was uncomfortable and not worth the price. Your reviews on the property rated it at 8.8 and that rating was very misleading. I would rate the property at a 2 and will not recommend it to anyone.
Opmerking van Hotelbeheer
27 mei 2024 door ManagerHotelbeheer
Hello Michael, We appreciate your feedback and apologize for falling short of your expectations. We have shared your concerns with the relevant teams for further review and improvement. We value all guest feedback as it helps us enhance our services. Thank you for bringing these matters to our attention.
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
Sorry. This place screams old and needs repair asap. Beds are so uncomfortable and you could hear next room guess turning on the bed. Thanks goodness that’s all he did, cause literally could hear a single movement.
Opmerking van Hotelbeheer
3 mei 2024 door Guest Relation ManagementHotelbeheer
Hi Nohemi,Thank you for providing us with your feedback regarding your recent stay at our hotel. We have noted the issues you mentioned, and we are actively working to address these concerns to ensure that our future guests have a better experience. We hope to have the opportunity to welcome you back in the future, so you can witness the improvements we have made based on your valuable feedback.
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
All wasgood
Opmerking van Hotelbeheer
8 mei 2024 door Guest Relation ManagementHotelbeheer
Hi Karen,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay with us. Ensuring that our guests have a pleasant and enjoyable stay is our top priority, and we're glad that everything met your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
Both Heater/AC unit and microwave provided in room were too noisy to use. Everything else was great
Opmerking van Hotelbeheer
30 apr. 2024 door Guest Relation ManagementHotelbeheer
Hi Vaibhav,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that overall, you had a great experience. We will address the noise concerns you raised with our maintenance team to ensure that all room amenities are functioning properly and do not disturb our guests. Thank you for choosing Comfort Inn Yreka, and we look forward to welcoming you back again soon with an improved experience.
