Op basis van 13 geverifieerde beoordelingen
3,2 Hygiëne kamer
4,1 Service & personeel
3,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 2 mei 2024
Sorry. This place screams old and needs repair asap. Beds are so uncomfortable and you could hear next room guess turning on the bed. Thanks goodness that’s all he did, cause literally could hear a single movement.
Opmerking van Hotelbeheer
3 mei 2024 door Guest Relation ManagementHotelbeheer
Hi Nohemi,Thank you for providing us with your feedback regarding your recent stay at our hotel. We have noted the issues you mentioned, and we are actively working to address these concerns to ensure that our future guests have a better experience. We hope to have the opportunity to welcome you back in the future, so you can witness the improvements we have made based on your valuable feedback.
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
All wasgood
Opmerking van Hotelbeheer
8 mei 2024 door Guest Relation ManagementHotelbeheer
Hi Karen,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay with us. Ensuring that our guests have a pleasant and enjoyable stay is our top priority, and we're glad that everything met your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
Both Heater/AC unit and microwave provided in room were too noisy to use. Everything else was great
Opmerking van Hotelbeheer
30 apr. 2024 door Guest Relation ManagementHotelbeheer
Hi Vaibhav,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that overall, you had a great experience. We will address the noise concerns you raised with our maintenance team to ensure that all room amenities are functioning properly and do not disturb our guests. Thank you for choosing Comfort Inn Yreka, and we look forward to welcoming you back again soon with an improved experience.
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
Opmerking van Hotelbeheer
20 apr. 2024 door ManagerHotelbeheer
Hello William,We are delighted to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back again soon for another fantastic experience with us.
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
Opmerking van Hotelbeheer
30 apr. 2024 door Customer Care TeamHotelbeheer
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
Opmerking van Hotelbeheer
25 apr. 2024 door Customer Care TeamHotelbeheer
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
Checked in and my room wasn’t clean. Got a different room but wasn’t able to access the room because there’s furniture in the walk way. Got placed on the first floor after that and then had problems with the internet.
Opmerking van Hotelbeheer
3 apr. 2024 door Guest Relation ManagementHotelbeheer
Hi Karrlea,Thank you for your feedback regarding your recent stay at our hotel. Rest assured, we take your feedback seriously, and we will address these issues with our team to prevent similar occurrences in the future. Steps will be taken to ensure that our rooms are thoroughly cleaned and accessible, and that our internet service is reliable for all guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
door een geverifieerde reiziger
Geplaatst op 18 mrt. 2024
Opmerking van Hotelbeheer
9 apr. 2024 door Guest Relation ManagementHotelbeheer
Hi Greg,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate you choosing to stay at Comfort Inn Yreka and hope to have the chance to welcome you back in the future.
door een geverifieerde reiziger uit Petaluma
Geplaatst op 17 mrt. 2024
Excellent
Opmerking van Hotelbeheer
20 mrt. 2024 door ManagerHotelbeheer
Hello Corinne,We appreciate your positive feedback and are delighted to hear you had an excellent experience during your stay with us. Our team works hard to ensure all our guests have a memorable time. Should you have any future concerns, please do not hesitate to contact us directly.
door een geverifieerde reiziger
Geplaatst op 17 mrt. 2024
I liked that it was easy access to the rooms
Opmerking van Hotelbeheer
19 mrt. 2024 door ManagerHotelbeheer
Hello Veronica,We're pleased to hear you found our room access convenient. If you have further feedback, we welcome you to share it with us directly. We appreciate your review!
