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Beoordelingen van Quality Inn Albertville US 431

2.5 out of 5
Quality Inn Albertville US 431
315 Martling Rd, Albertville, AL

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 62 van 219 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 219 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 219 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 219 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 219 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

5,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Kayla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Michelle

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
When we arrived to check in, we were told we had to leave a $50 CASH deposit with the front desk for any damages or missing items from our stay. We did receive this back upon checkout but I normally don’t carry cash on me so it was just pure luck I had that on me. When we pulled around back to park & go to our room, another guest was sitting in his car smoking weed. It was all you could smell. And he unfortunately had the room next to us. Throughout our entire weekend stay you could smell weed on the property & occasionally in the room. There was no marked signs or anything directing you to the ice machine. I happened to find it on the last night of our stay. The breakfast area was very unkept & the “hot” portion of the breakfast was gone by 7:30am. They serve breakfast from 6am-9am. The room was decent but did find hairs on the bedspread & in the bathroom floor. It could have been cleaned a little better. I didn’t feel exceptionally safe as the door didn’t feel like it closed all the way. We will never stay here again & I would NOT recommend anyone else to stay here either. The only good thing was the convenience of the location & the staff was actually friendly.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Jennifer

1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Paul

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfy
It looks a little old from the outside but it's is very clean. Very comfortable beds.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Jade

2 nachten verbleven in december 2023

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was not very knowledgeable and not vwry responsive when asking questions. Tub was dirtt, ice machine did not work and beds are not very good. Will not stay at this property the next time we are in town.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Quanata

1 nacht verbleven in december 2023

10/10 – Uitstekend

Shanita

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

JOANIE

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lost reservation!
Hotel did not have our reservation that we made 3 months previously! Stood in lobby for an hour trying to work out and they would not honor our reservation! Made us get a refund from hotels.com and then charged us an extra $50 to rebook a room with them! Then they have some stupid no bringing a waffle to your room policy! You can pay an extra $20 to bring a dog to your room but not a waffle! Looks at first glance like they just had an update but look closer at all the disgusting details you will find!!
1 nacht verbleven in september 2023

6/10 – Redelijk

Christyn

Reisde met partner
Positief: Personeel en service
Room was decent for the price until seeing cockroaches stayed 2 nights on the third night we left after seeing cockroaches reported it and checked out was refused a refund.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Great stay very clean and pools nice cleaning staff was awesome
1 nacht verbleven in juli 2023

6/10 – Redelijk

David

Reisde met familie
Negatief: Comfort kamer
Went to get breakfast at 8 in the am, nothing much was there , when I asked the person behind the desk didn’t seem interested in getting anything else out, we just left and went somewhere for breakfast
2 nachten verbleven in juli 2023

8/10 – Goed

Matthew

Positief: Comfort kamer
Decent Room, Terrible Customer Service
Our stay was "okay" I would say. The room was fine, other than there being no baseboards and showing mold on the bottom of the walls in the room. The biggest issue was the constant badgering before check out. We stayed on a Friday night with checkout being at 11am Saturday morning. We received a call to our room phone at 7:15 Saturday morning saying "we was just seeing if yall were still here". I verified 11am check out and they proceeded to call again at 8:25am and as soon as I answered they hung up. THEN at 9:40am housekeeping knocked on the door REPEATEDLY until I opened the door and she said "oh okay I was just seeing if yall were still here." I dont understand that at all. Especially since we were not there past the check out time. Very dissatisfied after this.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

RHONDA

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
everything was great
2 nachten verbleven in juni 2023

6/10 – Redelijk

TAMMY, DUTTON

Positief: Personeel en service
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Worst hotel ever! DO NOT STAY HERE!
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Karen

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Timothy

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible
This hotel was under construction so at 600 am they were toofing right above our room. There was nails and debris on our vehicles and all through the walkways and parking lots. The management did not make any attempt to clean up the wall ways.
2 nachten verbleven in juni 2023

8/10 – Goed

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Met my needs as a place to crash for the evening. Nothing about the place was outstanding, but equally no problems.
1 nacht verbleven in mei 2023

4/10 – Matig

patricia

Negatief: Staat van de accommodatie en faciliteiten
Not high quality, run down, but for the price ok. Very noisy with traffic and other travelers, wall not insulated?shower drain very slow Attis in water the whole shower, I was afraid of falling.
3 nachten verbleven in mei 2023

4/10 – Matig

Ladislao

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bad smell in room.
2 nachten verbleven in mei 2023

4/10 – Matig

Shannon

Negatief: Personeel en service
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Betty

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Courtney

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They tried to charge 111.03 again once I check in... Then a 50.00 deposit understand.. it's refundable but I already pre paid...
1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Erica

Zakenreiziger
Negatief: Personeel en service, voorzieningen
The extra fees thats aren't listed when upu check in.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Roger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Girl at check in was friendly and helpful. Very pleasant
1 nacht verbleven in december 2022

10/10 – Uitstekend

Aurora

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is a good place for travelers who want a good price for a good place
1 nacht verbleven in september 2022

4/10 – Matig

Denis

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Bad service for costumers
1 nacht verbleven in september 2022

4/10 – Matig

robert

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
I wanted a hotel with breakfast and a pool. the day I checked in they had a sign saying no breakfast or coffee. I ask why and was told they where waiting on the truck. we stayed four days and no breakfast. we got in the room and there was a dirty shoe print on the bathroom floor. the wife took disinfectant wipes and cleaned everything. the floor turned the wipe black.
4 nachten verbleven in juli 2022

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Greatest place in Albertville to stay.
I have stayed here many times. Never had a problem. The staff and management have always been very helpful. Very kind and courteous. If you are traveling through Albertville, Alabama and need a good place to stay. I would recommend you stay here. As many times that i have stayed here. I have always seen the same friendly and helpful faces there. That really means a lot to me.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Brandon

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place wasn’t good as it showed on the website. Dirty floors, dirty bathrooms, no toilet tissue had to get it from office. The fridge was never cleaned out from last guests still had sodas left in it. Out of all the hotels Iv stayed at it wasn’t worth the value I payed for it.
3 nachten verbleven in juli 2022

8/10 – Goed

Rebecca

1 nacht verbleven in juli 2022

8/10 – Goed

PAM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean. Appeared to have been renovated. Close to Sand Mountain Amphitheater. Check in clerk was extremely nice.
1 nacht verbleven in juni 2022

6/10 – Redelijk

Steve

Zakenreiziger
Negatief: Netheid
Stay was ok. Bed linens were stained and discussing. I was charged 50.00 on the 21st and again on the 23rd after checkout. Very unhappy with that.
3 nachten verbleven in juni 2022

4/10 – Matig

Alejandra

Zakenreiziger, Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
First of all they gave me a handicap room and the shower was to short and did not work we call them and report the issue and said that they don’t had a plumber and they never fix it.
2 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Stephanie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was dirty,
2 nachten verbleven in juni 2022

4/10 – Matig

Laura

Reisde met familie
Negatief: Netheid, voorzieningen
Convenient to place we were visiting.
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Lynn

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was very clean. We had a cold a/c and lots of hot water for shower. The owner was very nice and helpful. We will stay here again. I highly recommend this motel!
2 nachten verbleven in juni 2022

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

6/10 – Redelijk

Zonda

1 nacht verbleven in maart 2022

4/10 – Matig

Las Americas

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Low quality @ quality inn
Yes , I accepted a smoking room as I smoke but the sheets , comforter, sham and pillow cases had burn holes , cleaning lady didn’t seem to understand the complaints and also didn’t clean room
2 nachten verbleven in maart 2022

6/10 – Redelijk

Francy

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
The property was nice, check in was quick and easy. The room seemed clean. Disappointed that there was no advertised deluxe breakfast, the place was closed off and no explanation given, nothing was even offered. There was no maid service, no fresh towels or anything. There was no forewarning of this or else we would have asked for extra towels and items that we used. We were gone all day and didn't get back until late and the lobby was closed. If for some reason the breakfast is not being offered, that NEEDS to be stated before booking, same with no maid service... if you are trying to be environmentally friendly or whatever, you need to state that on the websites so the consumer is aware. Although the room was nice and clean, we will not return to this location.
2 nachten verbleven in februari 2022

8/10 – Goed

Casey

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2022

4/10 – Matig

Phillip

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bedding had cigarette burns (smoke free room) Toilet almost overflowed and would not flush. I called the desk and they brought me a plunger to fix the problem myself. Wall sockets around sink did not work TV remote was dirty and taped together. Electric socket behind the tv was broken and wires exposed. The only positive was the fact the staff was very friendly… Will NOT stay at a Quality Inn in the future…
2 nachten verbleven in februari 2022

4/10 – Matig

Sheila Renee

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Where’s the breakfast???
The room was nice, the check in girl was nice but I look for breakfast wherever I stay. Although they claimed to have breakfast on the website there was not coffee or anything in the morning. I was extremely disappointed. The quality of the shower left a lot to be desired also.
2 nachten verbleven in februari 2022

10/10 – Uitstekend

Kathy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean clean clean!
1 nacht verbleven in januari 2022

8/10 – Goed

Maria

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Hay que tener mejor actitud
El personal del primer turno tienen una actitud muy mala
1 nacht verbleven in december 2021