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Beoordelingen van De L'Europe Amsterdam

5 out of 5
De L'Europe Amsterdam
Nieuwe Doelenstraat 2-14, Amsterdam

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 638 van 815 beoordelingen" "
Gastenscore: 8 - Goed. 126 van 815 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 815 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 815 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 815 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

P

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stedentrip amsterdam
Verblijf was zeer aangenaam
1 nacht verbleven in december 2023
Reactie van Robert-Jan Woltering Managing Director op 8 jan 2024
Dear P,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Best wishes,Robert-Jan WolteringManaging Direcor

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxe verblijf in het hart van Amsterdam
Fantastisch luxe hotel in het centrum van Amsterdam. In deze tijd is, zolang winkels en horeca tot ieders spijt nog gesloten zijn, de hoofdstad in zijn puurste vorm te zien. Verblijf op deze mooie plek met fijn personeel die een prima service bieden. De kamers zijn royaal en prachtig van uitvoering. Ontbijt met ruime keuze wordt voor de kamerdeur op het gewenste tijdstip neergezet en is uitstekend.
1 nacht verbleven in februari 2021
Reactie van Team De L'Europe op 12 okt 2021
Beste gewaardeerde gast, Hartelijk dank voor het delen van uw ervaring met ons en uw 10/10 beoordeling. Wij vinden het erg fijn om te lezen dat u van uw verblijf heeft genoten, en voornamelijk van de gunstige locatie aan de Amstel en de service verleend door ons team. Wij zouden u graag in de toekomst nogmaals willen verwelkomen om u wederom te wanen in Original Amsterdam Luxury. Met vriendelijke groet, Team De L'Europe

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Simone Dragt op 31 jan 2020
Dear valued guest, Thank you for taking the time to provide us with your five-star rating. We are delighted that you had a positive experience at De L'Europe Amsterdam and we hope we may welcome you back in the future. With warm regards, Simone Dragt - Guest Relations Officer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2019
Reactie van guest relations op 22 okt 2019
Dear guest, Thank you for your 4* rating. We hope you had a nice stay with us and that we may welcome you back in the future. Kind regards, Jacqueline Gratz - Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
dicht bij de winkels niet negatief aan op te merken
2 nachten verbleven in mei 2019
Reactie van guest relations op 16 jun 2019
Dear guest, Thank you for your review. We hope you had a very pleasant stay with us and that we may welcome you back in the future. With kind regards, Jacqueline - Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitmundend hotel
Zeer klassevol hotel met prachtige kamers voorzien van alle comfort, en op een toplocatie in centrum Amsterdam. Zeer vriendelijk personeel. Schitterend restaurant, bistro en bar met zeer degelijke service. Simpelweg een uitmuntend hotel!
2 nachten verbleven in december 2017
Reactie van guest relations op 31 dec 2017
Geachte gast, Hartelijk dank voor uw feedback aangaande uw verblijf in De L' Europe. Het is een genoegen te lezen dat u een heel fijn verblijf heeft gehad en dat u ons hotel als uitmuntend heeft ervaren. Met vriendelijke groet, Jacqueline - Guest Relations Manager

6/10 – Redelijk

Jurrian, Barendrecht

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Niet helemaal de moeite waard
Het hotel is centraal gelegen in de stad. Onze kamer was schoon en zag er mooi uit. Kies niet voor het ontbijt, want de kwaliteit en keuzes vallen tegen en zijn naar onze mening niet wat je mag verwachten van een 5-sterren hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Atty, Antwerpen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Blijft een fantastisch hotel
De service is zoals altijd top. Met 2 restaurants, het sterrenrestaurant Bord'eau en de brasserie, hoef je echt het hotel niet uit.De kamers zijn van alle gemakken voorzien en dan bedoel ik ook echt ALLE gemakken. Heerlijk zelf een espresso zetten op je kamer, is fantastisch.Hoogstens zijn de bedden wat aan de harde kant voor mijn smaak, maar dat mag de pret niet drukken. Wij komen terug.

6/10 – Redelijk

Desiree, Utrecht

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
geweldige omgeving om uit te gaan
Prima, enig punt van kritiek is dat de kamer zeer pover en klein was voor de prijs die we hebben betaald..

8/10 – Goed

jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer uitstekend

10/10 – Uitstekend

Worldtraveler, Amsterdam, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
A great place to stay! Feels like coming home. I will definitely go back!

10/10 – Uitstekend

Cheryl, Ossineke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful!
3 nachten verbleven in april 2024
Reactie van Robert-Jan Woltering Managing Director op 22 apr 2024
Dear Cheryl,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Best wishes,Robert-Jan WolteringManaging Director

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly incredible hotel - great stay
3 nachten verbleven in februari 2024
Reactie van Robert-Jan Woltering Managing Director op 26 feb 2024
Dear Kenneth,Thank you very much indeed for feed-back and kind words. We are delighted to hear that you had a wonderful stay with us here at De L’Europe Amsterdam. We do look forward to welcoming you back in the not too distant future!Best wishes,Robert-Jan WolteringManaging Director

10/10 – Uitstekend

Colin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Robert-Jan Woltering Managing Director op 7 feb 2024
Dear Colin,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 – Uitstekend

Patricia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The hotel staff was amazing- kind, friendly, helpful. Room service and cleanliness was off the charts. They took great care of us.
4 nachten verbleven in december 2023
Reactie van Robert-Jan Woltering Managing Director op 7 feb 2024
Dear Patricia,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

8/10 – Goed

luiz felipe, lima

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room with a TV that can not be seen as it is on a wall parallel to the bed
3 nachten verbleven in december 2023
Reactie van Robert-Jan Woltering Managing Director op 7 feb 2024
Dear Luiz Felipe,Thank you for choosing De L’Europe Amsterdam and for your great rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and would like to thank you for your comment. We look forward to welcoming you back for another exceptional stay.

10/10 – Uitstekend

Daniel, Vineyard Haven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is our top 5 favorite hotel in Amsterdam. Exceptional breakfast in a cozy nook with with a canal view. Old world charm. Freddy's Bar is retro cool. Our home in Amsterdam. Get it while it lasts.
5 nachten verbleven in december 2023
Reactie van Robert-Jan Woltering Managing Director op 18 dec 2023
Dear Daniel,We are truly delighted to hear that our hotel holds a spot in your top 5 favorites in Amsterdam! It brings us immense joy that you enjoyed our exceptional breakfast in the charming nook with canal view. We're thrilled to be considered your home in Amsterdam and appreciate your kind words about Freddy's bar. Thank you for your wonderful review, and we look forward to welcoming you back soon!Best wishes,Robert-Jan Woltering Managing Director

10/10 – Uitstekend

Jiayong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Robert-Jan Woltering Managing Director op 8 jan 2024
Dear Jiayong,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan Woltering Managing Director

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel provides a lovely comfortable experience. The staff are extremely helpful and on two occasions the offered buggy transport was very worthwhile and appreciated. The Trattoria and Flore restaurants were a delight. Book well in advance for the Flore -world class and worth the two star Michelin award. The hotel is perfectly situated in the heart of Amsterdam. The only slight hiccup was the not so good Crogue Monsieur and Brioche snacks ad on the first day. Otherwise the food was lovely. A pleasure to have breakfast overlooking the Amstel river. Would go there again at the drop of a hat.
5 nachten verbleven in oktober 2023
Reactie van Robert-Jan Woltering Managing Director op 2 nov 2023
Dear Michael,Thank you for your wonderful feedback! We're thrilled to hear that you had a lovely and comfortable experience during your stay at our hotel. It's fantastic to know that our staff was extremely helpful and that you appreciated the offered buggy transport.We're delighted that you enjoyed dining at our Trattoria and Flore restaurants. Booking well in advance for Flore is indeed a great choice for a world-class 2* dining experience. We apologize for the hiccup with the Croque Monsieur and Brioche snacks on the first day, and we appreciate your feedback. It's wonderful that you found the rest of the food lovely and that you had the pleasure of breakfast overlooking the Amstel river.We'd be delighted to welcome you back at any time, and we'll continue to provide you with exceptional experiences at our hotel.Best wishes,Robert-Jan Woltering Managing Director

10/10 – Uitstekend

Paige

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautiful. The room was lovely, comfortable and well appointed. The staff was very attentive and helpful. We had a wonderful experience here. Highly recommend.
3 nachten verbleven in oktober 2023
Reactie van Robert-Jan Woltering Managing Director op 27 okt 2023
Dear Paige,Thank you very much indeed for feed-back and kind words. We are delighted to hear that you had a wonderful stay with us here at De L’Europe Amsterdam. We do look forward to welcoming you back in the not too distant future!Best wishes,Robert-Jan WolteringManaging Director

10/10 – Uitstekend

Sven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Robert-Jan Woltering Managing Director op 25 okt 2023
Dear Sven,Thank you very much for sharing your positive review and stellar rating! It was our pleasure to welcome you and we do look forward to welcoming you again in the near future.Best wishes,Robert-Jan WolteringManaging Director

10/10 – Uitstekend

Karin

Reisde met partner
Es war ALLES The Best Danke an das gesamte Hotel Team
3 nachten verbleven in september 2023
Reactie van Robert-Jan Woltering Managing Director op 12 okt 2023
Dear Karin,Thank you for choosing De L’Europe Amsterdam for your recent stay with us. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan Woltering Managing Director

10/10 – Uitstekend

Brandon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just fantastic, absolutely wonderful would 100% recommend!
4 nachten verbleven in september 2023
Reactie van Robert-Jan Woltering Managing Director op 12 okt 2023
Dear Brandon,Thank you very much indeed for your feedback and kind words. We are delighted to hear that you had a wonderful stay with us here at De L’Europe Amsterdam. We do look forward to welcoming you back in the not too distant future!Best wishes,Robert-Jan Woltering Managing Director

6/10 – Redelijk

Umurhan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Odalar çok küçük ve otel içindeki halılar kokuyor.
3 nachten verbleven in september 2023
Reactie van Roman op 12 okt 2023
Dear Umurhan, thank you for your review. We are sorry to hear that the room did not meet your expectation and that you found it to be small. We hope you will be choosing De L'Europe again for your next visit in Amsterdam and we will be delighted to show you more of our rooms and suites, to ensure you will have a comfortable stay. Kind regards, Team De L'Europe

10/10 – Uitstekend

khalid

7 nachten verbleven in september 2023
Reactie van Robert-Jan Woltering Managing Director op 12 okt 2023
Dear Khalid,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more!Best wishes,Robert-Jan WolteringManaging Director

4/10 – Matig

Kevin

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Twice in one day the hotel staff entered our room while we were in it, the last time at 10:30 pm when we were already in bed. Too many of the staff were rude and unhelpful.Room cost was $1,000 for the night, a total waste of money. Pick another place to stay.
1 nacht verbleven in september 2023
Reactie van Roman op 19 sep 2023
Dear Kevin,Thank you very much for taking the time to share your review following your stay with us, and needless to say we are disappointed to hear that there were certain aspects of your stay that gave cause to less than positive comments. It is certainly unacceptable to be disturbed at this late hour, and I am sorry to hear that you found our staff less friendly. Following your departure, we attempted to speak with you in person. We hope to have the opportunity to address your concerns personally and restore your faith in our hotel.Warm regardsRoman, Director of Rooms

10/10 – Uitstekend

JOHN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
amazing
one of the most beautiful hotels i have ever stayed in.
2 nachten verbleven in augustus 2023
Reactie van Robert-Jan Woltering Managing Director op 13 feb 2024
Dear John,Thank you very much indeed for sharing your positive review. It was our pleasure to welcome you and we do look forward to welcoming you again in the near future.Best wishes,Robert-Jan WolteringManaging Director

10/10 – Uitstekend

Allan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
best hotel in Amsterdam
5 nachten verbleven in juli 2023
Reactie van Robert-Jan Woltering Managing Director op 7 feb 2024
Dear Allan,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

8/10 – Goed

Alexander

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Robert-Jan Woltering Managing Director op 14 feb 2024
Dear Alexander,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan WolteringManaging Director

4/10 – Matig

david

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The advertisement in Expedia is VIP but the hotel asked me to pay incidentals with AMEX to provide the VIP amenities. This was not part of the information at the time of booking
1 nacht verbleven in juli 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear David,Based on the 2-star rating we are sorry to learn you did not enjoy your experience at De L'Europe Amsterdam. We take great pride in providing our guests with excellent service and regret that we did not succeed to deliver this to you. Should there be any information that you would like to share with us, I would like to invite you to send us an email.

4/10 – Matig

Ahmad

1 nacht verbleven in juni 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Ahmad,Based on the 2-star rating we are sorry to learn you did not enjoy your experience at De L'Europe Amsterdam. We take great pride in providing our guests with excellent service and regret that we did not succeed to deliver this to you. Should there be any information that you would like to share with us, I would like to invite you to send us an email.

8/10 – Goed

Barry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Robert-Jan Woltering Managing Director op 13 feb 2024
Dear Barry,Thank you very much indeed for sharing your positive review. It was our pleasure to welcome you and we do look forward to welcoming you again in the near future.Best wishes,Robert-Jan WolteringManaging Director

10/10 – Uitstekend

Zoraida

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Robert-Jan Woltering Managing Director op 13 feb 2024
Dear Zoraida,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan WolteringManaging Director

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Séjour correct, mais pas forcement à renouveler
Hôtel idéalement situé, mais chambre décevante, et malgré les affirmations de l'hôtel, elle ne répondait pas au type de chambre choisie. Le service est correct, mais sans plus
3 nachten verbleven in mei 2023
Reactie van Robert-Jan Woltering Managing Director op 15 feb 2024
Dear guest,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We strive to provide helpful and attentive service to all our guests, and we regret if this was not your experience. Your feedback is invaluable to us, and we will use it to improve our services. We hope for the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best wishes,Robert-Jan WolteringManaging Director

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First Class and Iconic Location
This hotel is first class in every respect. The only caution I would recommend guests to confirm where exactly their room is. About 1/2 the rooms have great river views. The other views are disappointing.
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Hiroyuki

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
FANTASTIC! I recommend this hotel to anyone who is looking for a five-star hotel with everything you imagine. Great central location convenient to everything. Right beside the canal with fantastic views. You can enjoy breakfast and lunch sitting beside the canal. Coincidence and staffs are truly friendly and professional. One of the very best in the world.
2 nachten verbleven in mei 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Hiroyuki,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 – Uitstekend

SANDRA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique service quality of the entire hotel’s staff! Fabulous!
3 nachten verbleven in maart 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Sandra,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 – Uitstekend

Shannon

Reisde met partner
Positief: Netheid, personeel en service
Exceeded all expectations!! Had such a great stay. The service and property were incredible. And the location is so good!!
3 nachten verbleven in maart 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Shannon,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 – Uitstekend

Mariel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buena ubicación, el hotel excelente y sobre todo el baño con calefacción en el piso
1 nacht verbleven in februari 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Mariel,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel redefines luxury. Just lovely.
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly accommodating and friendly. The food was very good as well. Would highly recommend.
4 nachten verbleven in januari 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Daniel,Many thanks for your excellent rating and nice words. We are happy to learn you had a great stay with us. We would be pleased to get the honor to welcome you back in the future to experience Original Amsterdam Luxury once again.

10/10 – Uitstekend

Guido

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotel I have ever been to, amazing service, incredible personnel and the hotel is stunning and nicely located in the city center.
3 nachten verbleven in januari 2023
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Guido,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 – Uitstekend

Dennisse

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location and Staff!
Reactie van Robert-Jan Woltering Managing Director op 8 feb 2024
Dear Denisse,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 – Uitstekend

Frederic

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2022
Reactie van Robert-Jan Woltering Managing Director op 15 feb 2024
Dear Debra,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel to be first-class in every respect. Your recommendation to guests about confirming their room location for optimal river views is duly noted. We strive to provide the best possible experience for all our guests and appreciate your feedback. We hope to welcome you back soon for another memorable stay with us.Best wishes,Robert-Jan WolteringManaging Director

8/10 – Goed

Daniel, Vineyard Haven

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel has become our home in Amsterdam. We love the staff who go out of their way to make your stay comfortable and memorable. The rooms are clean and luxurious. A few aspects of the hotel were missing from our prior visits. The most notable was a lack of live music which once greatly added to the character of this fine hotel. The second was the removal of the bar at the far end of the lobby which was a nice place to sit, enjoy a drink and socialize. The lobby is still lovely, but perhaps just a tad less welcoming and social than it once was. Anyway, we love this hotel and plan to return soon.
8 nachten verbleven in november 2022
Reactie van Team De L'Europe op 20 dec 2022
Dear Daniel,Many thanks for your 4-star rating and nice words.It gives us joy to read that the entire team was able to enhance your stay.We would be delighted to welcome you again soon to experience Original Amsterdam Luxury once again.Kind regards,Team De L'Europe

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amsterdam Gem
De L'Europe was an amazing place and we will definitely be back. The location is second to none, and the service, food options and concierge are incredible. We have stayed a few places in Amsterdam and this is the one we will return to.
3 nachten verbleven in oktober 2022
Reactie van Team De L'Europe op 31 okt 2022
Dear Rachel,Many thanks for your excellent rating and nice words. We are happy to learn you had a great stay with us and that you appreciated the location and service.We would be pleased to get the honour to welcome you back in the future to experience Original Amsterdam Luxury once again. Kind regards,Team De L'Europe

10/10 – Uitstekend

Robert

5 nachten verbleven in september 2022

4/10 – Matig

Aristotle

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It functioned more like a 3 star then a 5 star
4 nachten verbleven in juni 2022
Reactie van De L'Europe op 7 jul 2022
Dear Aristotle, Thank you for taking the time to leave a review. Based on the 2-star rating we are sorry to learn you did not enjoy your experience at De L'Europe Amsterdam. We take great pride in providing our guests with excellent service and regret that we did not succeed to deliver this to you. Should there be any information that you would like to share with us, I would like to invite you to send us an email. With warm regards, Team De L'Europe