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Beoordelingen van Heliotrope Hotel

2.5 out of 5
Heliotrope Hotel
2419 Elm Street, Bellingham, WA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 197 van 288 beoordelingen" "
Gastenscore: 8 - Goed. 68 van 288 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 288 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 288 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 288 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karin, Seattle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay! 10/10, do not hesitate to book.
2 nachten verbleven in april 2024
Reactie van Mary- Rooms Manager op 1 mei 2024
Thank you for your 5 star review Karin. We are thrilled you enjoyed your stay, and we can't wait to see you again!!

10/10 – Uitstekend

Richard

Reisde met huisdieren, Reisde met partner
This property is such a delight to stay in. So unique, so clean and outstanding staff! Well done
1 nacht verbleven in april 2024
Reactie van Mary- Rooms Manager op 28 apr 2024
Thank you so much for your 5 star review Richard.We are thrilled you enjoyed your stay, and we look forward to seeing you again!

8/10 – Goed

Jill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
cute little place. It used to be a motel and they switched it to more of a hotel but it’s definitely not really a hotel. That said, accommodations were comfortable and clean, staff was very sweet Walls are quite thin so you will probably hear your neighbors but they provide earplugs (can be found in the bathroom)
1 nacht verbleven in april 2024
Reactie van Mary- Rooms Manager op 25 apr 2024
Thank you for your 4 star review Jill. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon.

10/10 – Uitstekend

Erin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful service, quick and smooth checkin. Love the vintage “drive-in motel” feel. The rooms are clean, modern and efficient. Walkable to many excellent restaurants through beautiful neighborhoods. Highly recommend.
1 nacht verbleven in april 2024
Reactie van Mary B. -Manager op 11 apr 2024
Thank you so much foe your 5 star review Erin. We are thrilled you enjoyed your stay, and look forward to seeing you again!

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Mary- Rooms Manager op 5 apr 2024
Thank you Marc for your 5 star review. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 – Uitstekend

lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There are a couple of places to grab a beer walking distance. they also have a fire pit out front which is nice on a chilly night.
1 nacht verbleven in maart 2024
Reactie van Mary- Rooms Manager op 5 apr 2024
Thank you for your review Lisa. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

8/10 – Goed

Shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay for 2 nights. Perks were how close it is to breweries and restaurants (walkable) and being able to enjoy the fire pit in the evening. We didnt mind that our room wasn't made up, nor was noise an issue. We will be back :)
2 nachten verbleven in maart 2024
Reactie van Hotel Leo op 26 mrt 2024
We're so glad you enjoyed your stay! Thank you for taking the time to leave a review. We look forward to your next visit!

8/10 – Goed

Bradley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean place with a nice relaxed vibe only 20 min walk to main town. We will be back!
1 nacht verbleven in maart 2024
Reactie van Hotel Leo op 26 mrt 2024
Thank you for taking the time to leave a review. We look forward to your next visit!

10/10 – Uitstekend

Keith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is great, but need thinker windows
1 nacht verbleven in februari 2024
Reactie van Mary B. -Manager op 17 feb 2024
Thank you so much for your 5 star rating, and your helpful suggestion. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

4/10 – Matig

Shandra S Slater

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
3 nachten verbleven in februari 2024
Reactie van Mary B. -Manager op 17 feb 2024
we are sorry to hear you were not fully satisfied with your stay. We would love to have you back, and I will personally oversee your stay. Please reach out to me at anytime with any other concerns you may have.Mary Brown Manager, Heliotrope Hotel

10/10 – Uitstekend

Doris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Mary B. -Manager op 11 feb 2024
Thank you SO much Doris for your 5 star review! We are thrilled you enjoyed your stay, and look forward to seeing you again.

10/10 – Uitstekend

Rodney, Seattle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great conversion of a motel into a fun, sporty place. Nice rooms with good amenities, easy to get in and out of with your bike or hiking shoes. And close to all the good restaurants and brew pubs downtown.
Reactie van Mary- Rooms Manager op 16 dec 2023
Thank you for your 5 star review Rodney. We are happy you enjoyed your stay, and we welcome you back anytime.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay, super friendly staff, clean, and cool location. Would stay again.
2 nachten verbleven in december 2023
Reactie van Hotel Leo Staff op 10 dec 2023
Thank you so much for your review Thomas! We are so happy you enjoyed your stay! We hope to see you again!

10/10 – Uitstekend

Doris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Hotel Leo Staff op 10 dec 2023
Thank you so muck for your review! We are so glad you enjoyed your stay! We hope to see you again sometime

10/10 – Uitstekend

Kelly

1 nacht verbleven in november 2023
Reactie van Mary- Rooms Manager op 22 nov 2023
Thank you for your 5 star review Kelly. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon!

10/10 – Uitstekend

Gianna

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly attentive staff makes you feel at home. Great location! easy, clean, hip modern decor reasonable price. Any concern or question is dealt with quickly and professionally. I love staying here.
1 nacht verbleven in oktober 2023
Reactie van Hotel Leo Front Desk op 27 okt 2023
Thank you so much for your review! We strive to provide everyone of our guests with the best possible stay. Reviews like this further help us work on anything that may be needed. We are so happy you enjoyed your stay!

10/10 – Uitstekend

Doreen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice update hotel within easy walking distance to restaurants, coffee, etc. Friendly service.
1 nacht verbleven in september 2023
Reactie van Brandon op 25 sep 2023
Thank you for the 5 star review and the feedback. We look forward to welcoming you back.

10/10 – Uitstekend

Gabriel, Seattle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Great staff.
1 nacht verbleven in augustus 2023
Reactie van Mary- Rooms Manager op 27 aug 2023
Thank you so much for your 5 star review Gabriel. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid
Carpet stains.
1 nacht verbleven in augustus 2023
Reactie van Brandon op 15 aug 2023
Thank you for the feedback and how we can improve our product. We are currently in the process of upgrading all of our carpets and look forward to welcoming you back to show you our finished product.

6/10 – Redelijk

Barbara

Reisde met familie
Had higher hopes for this hotel. It looks really cute in the photos, but the rooms are rather drab and shoddy. Our carpet was completely stained, the room lacked any character, and didn't come with very many amenities (no microwave, no coffee maker). The people at the front desk were friendly, but didn't know much about anything when we asked them (i.e., not very helpful). I personally wouldn't stay here again. Wasn't even close to worth the price they charge for a night.
1 nacht verbleven in augustus 2023
Reactie van Mary- Rooms Manager op 9 aug 2023
Thank you for your response Barbara. I am disappointed that your stay did not live up to your expectations or our standards. We are currently in the process of replacing all carpeting in the rooms, and I would love to have you come back and stay in a newly carpeted room and I will personally oversee your stay so you will have a true Heliotrope experience.

8/10 – Goed

Michael

2 nachten verbleven in juli 2023
Reactie van Mary- Rooms Manager op 3 aug 2023
Thank you for your 4 star review Michael. We are thrilled you enjoyed your stay, and we look forward to having you stay with us again.

8/10 – Goed

Gregory

Zakenreiziger
Positief: Personeel en service, comfort kamer
Nice little Bellingham hotel
Great location. Especially if you have a bike to bomb around Bellingham. Service was great and super friendly. My only complaint is that the carpets were pretty gross. Probably time to replace. Also it’s a little pricey for what it is. I’d expect this to be closer to $100 a night but I guess there’s high demand
1 nacht verbleven in juli 2023
Reactie van Mary- Rooms Manager op 30 jul 2023
Thank you for your review Gregory. We are happy you enjoyed your stay. Just so you know, we are in the process of changing out all carpets in the rooms. It has been a longer process than e anticipated, but I assure you it is currently underway. We would love to welcome you back to a newly carpeted room, and enjoy another true Heliotrope experience.

10/10 – Uitstekend

Juliana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing!
2 nachten verbleven in juli 2023
Reactie van Mary- Rooms Manager op 30 jul 2023
Thank you for your 5 star review Juliana! We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 – Uitstekend

Jeffrey, Seattle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our stay here. We were greeted and given info about the property. It is a cute and small hotel with a nice space for relaxing with a beer and a good book. We brought bikes and rode into downtown (which is a very short ride) for some shopping and then ended up at a local stop a few blocks away for drinks/dinner at a food truck. We will definitely stay here again.
1 nacht verbleven in juli 2023
Reactie van Mary- Rooms Manager op 23 jul 2023
Thank you for your review Jeffery. We are thrilled you enjoyed your stay at our little hotel. It definitely is a gem here in Bellingham where its close to so many dining, hiking, and entertainment options. We look forward to having you stay with us again.

8/10 – Goed

Cynthia

1 nacht verbleven in juli 2023
Reactie van Mary- Rooms Manager op 9 aug 2023
Thank you for your 4 star review Cynthia. We are pleased you enjoyed your stay, and look forward to seeing you again soon.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Hotel leo op 12 jul 2023
Thank you for your response!

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Could hear the trains traveling through the night and fire works at 02:00.
2 nachten verbleven in juli 2023
Reactie van Mary- Rooms Manager op 9 jul 2023
Thank you for the 4 star review Rebecca. We are happy you enjoyed your stay, and we look forward to you staying with us again.

8/10 – Goed

Eric

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in, clean room, spacious rooms, and a comfy bed. I love the restored Motel vibe. Close to many things in Bellingham including some great breweries. The coffee in the morning is great. Dog friendly is a plus!
1 nacht verbleven in juli 2023
Reactie van Mary- Rooms Manager op 8 jul 2023
Thank you for your 4 star review Eric. We are thrilled you enjoyed your stay, and look forward to seeing you again.

10/10 – Uitstekend

Regan E

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful mini getaway
I stayed in Heliotrope for one night to see a show in Bellingham, and we had a wonderful stay! Truly dog friendly, not just dog tolerant. Plenty of space for us and the pup.
1 nacht verbleven in juli 2023
Reactie van Mary- Rooms Manager op 6 jul 2023
We are SO happy you enjoyed your stay Regan. We hope we are able to accommodate you again soon.

10/10 – Uitstekend

Doris

1 nacht verbleven in juni 2023
Reactie van Hotel Leo op 12 jul 2023
Thank you for your response!

10/10 – Uitstekend

Connie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Such a lovely little Motel and the bedding was clean, white and crisp, so nice. Would stay there again if I were going to Bellingham.
1 nacht verbleven in juni 2023
Reactie van Mary- Rooms Manager op 21 jun 2023
Thank you for your review Connie. We are thrilled you enjoyed your stay, and we look forward to having you stay again.

10/10 – Uitstekend

Julie, Bellingham

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant surroundings.
1 nacht verbleven in juni 2023
Reactie van Hotel Leo op 15 jun 2023
Thank you for the kind review. We look forward to seeing you again!

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice, attentive nice people - delicious coffee - great location
4 nachten verbleven in mei 2023
Reactie van Mary- Rooms Manager op 26 mei 2023
Thank you for your review Robert. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only complaint was the provided coffee in the morning. Great place, great customer service, lovely neighborhood to walk in.
1 nacht verbleven in mei 2023
Reactie van Brandon op 18 mei 2023
Thank you so much for the 5 star review and the feedback. We look forward to welcoming you back early and often.

10/10 – Uitstekend

Reg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Brandon op 18 mei 2023
We look forward to welcoming you back.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Some Pros, Some Cons
We stayed at the Heliotrope for the first time recently - it was our first night staying in Bellingham actually. Pros: 1) Location was cool, only about a mile from some bars, music venues, and restaurants. 2) Cody at the front desk was awesome. Great service, super nice, had some good recommendations for restaurants/bars. 3) They gave us a free room upgrade when we got there which was nice. Cons: 1) We didn’t know there was an extra incidentals fee of $75 until we were checking in at the front desk. For people on a tight budget, that would be very bad. Still waiting on that to get reversed. 2) Our room wasn’t in great condition. Our remote for our heater didn’t work, Cody had to get us a new one so that was fixed pretty quickly. Some of the outlets didn’t work, and this was the first place we’ve ever stayed at that didn’t have a microwave in the room. 3) The front office was supposed to be open 24/7 but we tried to go get some ice at like 11pm and it was locked. Overall, we might consider staying here again, but we’ll most likely check out other hotels in the area when we return.
1 nacht verbleven in april 2023
Reactie van Brandon op 18 apr 2023
Thank you for the review and the feedback. We would like to apologize for a few of the shortfalls of service and delivery during your visit as that is certainly not the norm. We would love to welcome you back to show you how a true Heliotrope stay should feel.

10/10 – Uitstekend

Jordan

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very clean, aesthetically pleasing and convenient stay. Great spot if you have a dog joining you!
2 nachten verbleven in april 2023
Reactie van Hotel Leo Front Desk. op 12 apr 2023
Thank you for your review, we appreciate your feedback in order to make your stay as pleasant as possible!

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This adorable, boutique hotel was easy to find, had on-site parking and exceeded my expectations in terms of cleanliness and warmth. The young man who checked me in (and was a constant smiling face throughout my stay) was friendly, helpful and full of great recommendations about the area. I wanted for nothing during my stay and would highly recommend both the accommodations and the area.
1 nacht verbleven in april 2023
Reactie van Tatiana op 8 apr 2023
Thank you for your feedback Tanya! It was a pleasure having you stay with us while visiting Bellingham. We hope to have you stay with us again on your next visit to the Pacific Northwest.

10/10 – Uitstekend

Michele

1 nacht verbleven in april 2023
Reactie van Brandon op 28 apr 2023
Thank you for the 5 star review, we look forward to welcoming you back.

8/10 – Goed

Timothy

2 nachten verbleven in april 2023
Reactie van Brandon op 28 apr 2023
Thank you for the 5 star review, we look forward to welcoming you back.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Brandon op 28 apr 2023
Thank you for the 5 star review, we look forward to welcoming you back.

8/10 – Goed

Sherman, The Dalles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was OK but there is not enough shelf space in the room. The streaming TV service was confusing and often shut down asking for authorization to the channel. This should not be a problem in a hotel?
4 nachten verbleven in maart 2023
Reactie van Tatiana op 8 apr 2023
Sherman, we are so sorry to hear about the electronic difficulties you experienced while staying with us. We strive to provide the best experience for our guests and understand your frustration. We appreciate your honest feedback and thank you for staying with us at the Hotel Leo.

8/10 – Goed

John

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2023
Reactie van Brandon op 18 apr 2023
Thank you for the review, we look forward to welcoming you back.

10/10 – Uitstekend

Hans-Joachim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay! very helpful and friendly staff! Excellent location for downtown Bellingham. Nice clean and modern rooms.
1 nacht verbleven in maart 2023
Reactie van Tatiana op 8 apr 2023
Hans-Joachim, thank you for staying with us on your travels through Bellingham. Our housekeeping staff work hard to ensure every room is a positive space at Hotel Leo. We appreciate and thank you for the review! We hope to see you next time you are in Bellingham.

8/10 – Goed

Doug

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great.
1 nacht verbleven in maart 2023
Reactie van Hotel Leo Front desk op 12 apr 2023
Great! We appreciate your feedback in order to make your stay more enjoyable!

10/10 – Uitstekend

CELINA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Brandon op 13 mrt 2023
Thank you for staying with us, we look forward to welcoming you back.

10/10 – Uitstekend

Jagen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Hotel Leo op 11 feb 2023
Thank you for choosing to stay with us as well as taking the time to leave a review. We hope to see you again sometime!

10/10 – Uitstekend

Mauricio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bellingham
Nice hotel, family friendly, great location, clean and comfortable rooms.
1 nacht verbleven in januari 2023
Reactie van Hotel Leo op 11 feb 2023
Thank you for choosing to stay with us as well as taking the time to fill out our survey. We greatly appreciate your feedback and hope to see you again sometime. If there is anything else we can do to make your stay even better next time please do not hesitate to let us know.

10/10 – Uitstekend

Kathleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Was looking for something a little different than the standard hotel room. The heliotrope definitely provided.
1 nacht verbleven in januari 2023
Reactie van Brandon op 26 jan 2023
We are so glad you had a great stay! We look forward to welcoming you back.

10/10 – Uitstekend

Dee, Kamloops

1 nacht verbleven in november 2022