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Beoordelingen van Motel 6 Biloxi, MS - Ocean Springs

2 out of 5
Motel 6 Biloxi, MS - Ocean Springs
14203 Cook Rd, Biloxi, MS

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 100 van 284 beoordelingen" "
Gastenscore: 8 - Goed. 61 van 284 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 284 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 284 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 284 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Zakkary

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was nice and the property and rooms were clean and well maintained. No riff raff at night and no worries about my vehicle being messed with. Also a large, fenced grassy area in the back for the dog to run and potty
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Debra

The room was dirty, dust on everything, stains and drink rings on bedside tables. TV would stop working and would start again if tapped on the sides, unrelated to clear weather. Was seriously concerned that the sheets were not changed from previous person staying there. Items were askew. Would have left but too exhausted to drive any further. Will never stay at any Motel 6 if this is representative of their facilities.
1 nacht verbleven in april 2024

6/10 – Redelijk

Benjamin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 25 apr 2024
Hi BenjaminThanks for your review, we really appreciate the support. Lilith#Team6

8/10 – Goed

Cassandra

Non smoking room smelled liked cigarettes. Staff at the front desk super friendly.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 17 apr 2024
Hi Cassandra, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

2/10 – Ontzettend slecht

Cody

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nasty and rude staff
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 9 apr 2024
Hi Cody,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 – Redelijk

Torrean

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
This is the only property that didn't provide bathbtub stoppers. Why in the world would a hotel have bathtubs where u r unable to take a bath? Doesnt make sense at all
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 9 apr 2024
Hi Torrean,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 – Goed

Shelby

Positief: Personeel en service
Negatief: Voorzieningen
We quite enjoyed our stay at the Motel 6. This was the second time we have stayed at this property. The only thing I found that I didn’t like was not a lot of charging areas for phones and such and the walls of the property were in poor condition, but all in all not a bad stay.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 9 apr 2024
Hi Shelby, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 – Redelijk

Louis

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen
I stayed St Patrick's day weekend. Prices were high for a motel 6 . With no pool or continental breakfast.
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 2 apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Redelijk

Jovial

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 28 mrt 2024
Hi Jovial, We are glad you enjoyed your stay!Maz K.#Team6

10/10 – Uitstekend

Kenyanicka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty Good very safe to stay no need to worrying about anything I love it so much and it’s affordable the three beds in one room good idea I love it
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 26 mrt 2024
Hey Kenyanicka, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 – Uitstekend

Cortney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice stay
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 19 mrt 2024
Hi Cortney, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 – Matig

Melessa

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Very noisy. Yelling. Dogs barking. Stoping all night.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 19 mrt 2024
Hi Melessa, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 – Goed

Steven

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 21 mrt 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 – Uitstekend

Natasha

3 nachten verbleven in maart 2024
Reactie van Nancy Y. op 21 mrt 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Goed

Shelby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would definitely go back.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 11 mrt 2024
Hi Shelby,Thank you for positively rating your stay!Lilith#Team6

8/10 – Goed

Shelby

Rooms were very clean a people were friendly at check inn. Hotel was reasonably priced.
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 11 mrt 2024
Hi Shelby,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 – Uitstekend

Christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great. Friendly staff. I arrived earlier than planned and they check me in anyways and didn't charge me a fee. They showed me everything I needed to know. They were awesome and the room was clean and it smells awesome when you walk in the door
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 5 mrt 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 – Ontzettend slecht

Nhu Nguyen

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Rain got into the room and we have to move to another room mid in the night.
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 13 feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

carolyn

1 nacht verbleven in december 2023

6/10 – Redelijk

paula

1 nacht verbleven in december 2023

10/10 – Uitstekend

Clifton

1 nacht verbleven in december 2023

4/10 – Matig

Blake

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Roach motel
There were roaches everywhere
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Blake,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 – Goed

Hannah

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Bugs in the rooms.
5 nachten verbleven in november 2023
Reactie van Brand Experience Team op 7 dec 2023
Hi Hannah,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 – Ontzettend slecht

David

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Noisy broken ac Outdated old fixtures, fridge, microwave Noisy guests all night long
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 28 nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 – Matig

Jay

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Malysa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was great
We traveled from Alabama to biloxi for the weekend, and everything about staying at motel 6 was great. Customer service was top tier, the room was super clean, everything worked and we didn't have any problems with noise from other guest. We most definitely will be staying at motel 6 again.
2 nachten verbleven in oktober 2023
Reactie van Nancy Y. op 6 nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Redelijk

Robert

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect in a pinch
Traveling Tampa to Austin and wanted to visit Biloxi for the first time. We made a last-minute reservation in the parking lot and the room was everything we needed.
1 nacht verbleven in oktober 2023
Reactie van Nancy Y. op 6 nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 – Ontzettend slecht

Chelsea

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in was fine-the young woman who helped my daughter and I check in was very nice. The property was a mix of smoking and non-smoking apparently, because the smell of smoke permeated most everything. Upon entering our room the smell of air freshener was overpowering. The room had essentially no furniture outside of a bed and chest of drawers. The floor was sticky, so I made sure my daughter kept her shoes on. After a long day of traveling all we wanted was a shower, some food and to crash in bed. My daughter used the bathroom and after she flushed some liquid seeped out from the base of the toilet. We spent three minutes in the room and decided we needed to find somewhere else to stay. Hoping for a refund but it isn't looking likely.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 25 okt 2023
Hi Chelsea,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 – Ontzettend slecht

Laura, Palm Beach Gardens

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was infested with roaches. A refund was not offered. Avoid this one.
Reactie van Nancy Y. op 17 okt 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Uitstekend

Cathy

Positief: Netheid
2 nachten verbleven in oktober 2023

8/10 – Goed

Lois

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
My trip to Biloxi
Great location, friendly staff, very accommodating. The beds weren’t very comfortable and the rooms were clean but not well kept. There was dust, as if they don’t dust or mop. There was hair in the bathtub. Overall it was just a weekend stay and we made the best of it
2 nachten verbleven in oktober 2023
Reactie van Nancy Y. op 17 okt 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Goed

Roshon

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice stay
2 nachten verbleven in oktober 2023
Reactie van Nancy Y. op 17 okt 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Matig

Charles

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Floor in the hallway wasn’t clean. Roaches in the room
3 nachten verbleven in oktober 2023
Reactie van Nancy Y. op 17 okt 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 – Uitstekend

Irvin

1 nacht verbleven in september 2023

4/10 – Matig

Cynthia

Negatief: Netheid, personeel en service en comfort kamer
Sleepless stay
Bed was hard and every time you move it make popping noise . The doorway light was out would not work. Ran out of toiletries per there 3 nights and days with no room service. Bugs in bathroom.
3 nachten verbleven in september 2023
Reactie van Brand Experience Team op 9 okt 2023
Hi Cynthia,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Uitstekend

rod

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff was friendly place was safe
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 29 sep 2023
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 – Uitstekend

Hope

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel!
1 nacht verbleven in september 2023
Reactie van Nancy Y. op 26 sep 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Matig

Scott

Negatief: Personeel en service
It is understandable that you have a no refund policy, however when a guest reaches out because they are involved in an accident while on their way to the property you could show a little sympathy and offer something. I had every intention of staying there but due to an event out of my control you keep the entire payment? I hope you enjoy the money, I will never drop another dime in advance when making reservations anywhere and won’t even look in the direction of your brand when seeking an overnight stay.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 18 sep 2023
Hi Scott,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 – Uitstekend

davi

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
when got off elevator, there was vomit by elevator. also there was a smell of marajonia on 2nd floor. also the floor above us sounded like baby elephants running back & forth. but the good thing about staying here was the access to the many places to go to.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 18 sep 2023
Hi Davi,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 – Uitstekend

Shelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good I had no complaints and I would stay there again
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 18 sep 2023
Hi Sheila,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 – Redelijk

Makeisha

Positief: Personeel en service, comfort kamer
It’s motel 6….
Don’t pick the smoking room!!! As soon as we opened the door it smelled like someone just left out smoking and we had to get incense to burn all night so i could breathe… then a roach crawled on the bed😮‍💨 other than that it was ok… location was good
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 11 sep 2023
Hi Makeisha, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 – Uitstekend

Connor

3 nachten verbleven in september 2023

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was pleasant
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 11 sep 2023
Hi James,Thank you for the amazing review!Maz K.#Team6

10/10 – Uitstekend

Jason David

2 nachten verbleven in september 2023

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in augustus 2023
Reactie van Brand Experience Team op 21 aug 2023
Hi Mark,Thank you for positively rating your stay!!Maz K.#Team6

4/10 – Matig

GARY

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Caprese

Negatief: Personeel en service
The stay was okay.. holes in the sheet from cigarettes. On the app we booked for a NON SMOKING room & that we were gonna pay there. Before I got there they took the first night price off my card without telling me so when I got there they woman said it declined so she couldn’t pull It up. I then paid for the 2 nights so the next day the 2nd nights stay pulled off my card AFTER I already paid for the 2 nights & now they are telling me they can’t pull it up to give my refund & giving me the run around.
2 nachten verbleven in augustus 2023
Reactie van Nancy Y. op 15 aug 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 – Uitstekend

LaShonda

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was very clean. No loud noise. Great customer service
2 nachten verbleven in juli 2023
Reactie van Nancy Y. op 15 aug 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Nekicha

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in juli 2023