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Beoordelingen van SpringHill Suites Birmingham Downtown at UAB

3 out of 5
SpringHill Suites Birmingham Downtown at UAB
2024 4th Avenue South, Birmingham, AL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 508 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 299 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1001 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Jeff

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Bed or boxspring was broken, shower did not drain. Ac filters were filthy and broken, had to be cleaned by guest, elevators had missing/broken buttons and loud noises.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

raymond

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff liked their morning group meeting,
2 nachten verbleven in april 2024

10/10 – Uitstekend

Penelope

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The front desk staff was amazing !!!!! Friendly. courteous and helpful. The outside of hotel is in some serious need of landscaping and cleaning. It has looked the same way since we stayed there in July 2023.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Samuel, Queen Creek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in maart 2024

8/10 – Goed

lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was nice and helpful. I didn’t know you had to tell them when checking in that you are parking there and they refunded me the $15 because I was paying for the parking garage every time I left. So remember to tell them at check in that you are parking
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Doris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

sherry

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a good stay. The breakfast had a great variety. Just wish somebody was there monitoring the food.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Brian

Reisde met familie
Positief: Personeel en service
Good location. Large rooms that could be updated and improved for comfort and convenience. Friendly and professional staff.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Ann Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect for an event we attended. Staff were very friendly.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Tara

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Room was unfinished or missing furniture…Smokey…missing soaps, etc.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

cayse

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not the best
When we got to our room it smelled like cigarettes. There were stains on the floors and on the box spring. Crumbs were also under the nightstand. I was shocked that there weren’t cleaned. The elevators were dirty and the flooring in the hallways as well. The front desk receptionist was very nice and moved us to another room. This room was extremely clean and smelled fresh. It was like night and day from our first room. I would still not recommend this hotel. The difference between the two rooms was questionable
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Would NEVER stay again
Got there with good expectations for the price. The staff was nice enough upon arrival. After checking in, went to elevator, which looked and felt like it had not been serviced in ages, and headed to my floor. I was honestly scared to ride one of the two elevators the entire stay due to the shaking, scraping, jarring, and abrupt stoping of it. My room was just a basic king studio, which is one of the cheapest rooms they had. Even with it being the basic option, I still expect to walk into a hotel room that the room is well lit enough get things done around the room, especially when a well lit workspace is advertised. The couch was covered in nasty stains that had not been properly cleaned. The tray on the ottoman had knife carvings in it and was covered in splatters of food and who knows what else. Most of the table top surfaces had not been completely wiped down. The toilet had not been cleaned, the toilet paper holder was halfway torn from the wall, and I found a used washcloth that was covered in makeup and stuffed still in the shower!! I called to ask for trashcan liners as there were none in either trashcans and they said they did not have any for them! I then had to go to the front desk to find out that the only ice maker was on the 6th floor, which is just information you would think would be given upon checkin. Also I had to upgrade my internet to be able to attend an online zoom meeting as there was no wired connection as advertised and it still wasn’t strong enough!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

temeka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient.Clean.Friendly.
Great stay. Great location to restaurants. 2 minute drive. Probably would walk to them if it were summer time. Staff was great. All of the employees were friendly.15 dollar a day parking but it is in a covered garage that they validate no matter what time you decide to leave in or out. The breakfast was the only okay but there is a Starbucks right across the street.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Zachary

1 nacht verbleven in december 2023

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location!
1 nacht verbleven in december 2023

8/10 – Goed

Ashley

1 nacht verbleven in december 2023

10/10 – Uitstekend

Connie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ladies at the check-in and check-out desk were very friendly and informative. I would stay there again.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Joseph

2 nachten verbleven in december 2023

10/10 – Uitstekend

Joseph

2 nachten verbleven in december 2023

10/10 – Uitstekend

Carey

Reisde met partner
Positief: Voorzieningen
Great hotel, excellent staff! The front desk associates were all awesome, super friendly, professional, and knowledgeable! Couldn’t ask for a better place to stay. We will recommend this property to friends and family and will definitely make this our place to stay when in Birmingham!!
3 nachten verbleven in december 2023

10/10 – Uitstekend

Devious

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and everyone was very friendly also the rooms was top tier loved my stay with them 10out10 recommend
1 nacht verbleven in december 2023

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for the appointments that we had scheduled at a couple of different UAB offices. Everyone we encountered on on the staff was wonderful, courteous, friendly, and helpful! We will be back!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Nicoline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean safe place to stay downtown. All staff were friendly and helpful.
4 nachten verbleven in november 2023

6/10 – Redelijk

Rene

Positief: Personeel en service
Property is a bit run down
1 nacht verbleven in november 2023

6/10 – Redelijk

Peter

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Styrofoam breakfast
Our room was clean and comfortable but what soured our one-night stay was the uninviting breakfast, self-served and on styrofoam with a bunch of unwieldy juvenile. The food item were likewise not what a nice breakfast on a Sunday might be like.
1 nacht verbleven in november 2023

8/10 – Goed

Michael

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service
Breakfast was scheduled for 630 am, at 730 food was still not all out! Had an early appointment, so very disappointed.
1 nacht verbleven in oktober 2023

4/10 – Matig

Haidelsio

Zakenreiziger
Negatief: Personeel en service
The staff attitude at the front desk is despicable. No respect for the client at all. I do not recommend this place.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

John

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and easy check in
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great. However the curtain was missing in our window and it was hard to sleep with all the street lights and helicopters landing at the hospital.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Christopher Lee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023

4/10 – Matig

Giovanna

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
No room phone, Helpful staff
2 nachten verbleven in september 2023

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is very clean with excellent staff! Good Breakfast and shuttle service was very helpful!
1 nacht verbleven in september 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Emily

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

Gwendolyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay!!!!
The hotel us very very nice, updated and clean. The staff is amazing!! The young lady in the evening young early morning were so nice and beyond professional. Thanks for a pleasant stay! Gwen and Joe C.
1 nacht verbleven in september 2023

6/10 – Redelijk

Preston

Positief: Personeel en service
No ice machines were working. Breakfast did not look that good. I tried to get orange juice and all I got out of the machine was discolored water. Good thing is all the staff were very professional and nice.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Cornelius

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were terrific. They were very welcoming and friendly and provided top-notch service. I definitely will stay there again when I am in Birmingham.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Chentrice

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean, the staff was very nice an helpful. The location is good, just no scenery, and the complimentary breakfast was good. Overall I will stay here again.
1 nacht verbleven in augustus 2023

8/10 – Goed

Rodney

Positief: Netheid, personeel en service
Great
1 nacht verbleven in juli 2023

6/10 – Redelijk

Shakara

Negatief: Netheid
2 nachten verbleven in juli 2023

6/10 – Redelijk

Tim

Positief: Personeel en service
not quite up to a holiday inn select standard. staff was real nice, but 60 kids waiting for breakfast in a line 20 deep should have been handled differently. But I did get a coffee and bagel!
1 nacht verbleven in juli 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Rotten Unexpectations
I had to move to another room because of the condition of the handicapped bathroom & the rotten or rat eaten wood around the fridge. The next double room was ok, but the fridge in this room never got cold! So water, other beverage & food were not kept cold. Two beds & only 1 extra blanket. Unexpected
1 nacht verbleven in juli 2023

6/10 – Redelijk

Paula

Reisde met partner
Positief: Netheid, voorzieningen
Clean modernized hotel. But only one elevator worked and from the shake rattle and roll we wondered if we shouldn't just take the stairs. Room was clean and bed comfortable but the ac unit is mere inches from the bed and extremely loud. So every time it would kick on or off I was jarred from sleep. And we were constantly adjusting the volume of the tv because of it. Didn't eat but breakfast bar had plenty of options and looked fresh and clean. The noise factor was the deal breaker though and doubt I would stay again.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Mark

Reisde met familie
Positief: Personeel en service
Elevators super nasty!
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Danny

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

8/10 – Goed

Eric

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place. The staff was super friendly and got us everything we needed. Gave us a few helpful tips as well.
1 nacht verbleven in juli 2023

8/10 – Goed

robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023