Terras

Beoordelingen van citizenM Chicago Downtown

4 out of 5
citizenM Chicago Downtown
80 East Wacker Place, Chicago, IL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 1007 van 1391 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1391 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 1391 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 1391 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1391 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was one of my best experience. 5 STAR quality.
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 25 okt 2023
citizen Sarah, Thank you so much for taking the time to review your recent stay. We are so pleased to see that we were able to offer you such an amazing experience! Don't be a stranger, come back and see us soon!Cheers, citizen Taylor

10/10 – Uitstekend

Mo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was perfect, rooms modern and superclean. Very nice terrace and bar! Great place to stay!
4 nachten verbleven in augustus 2023
Reactie van Hotel Manager op 11 sep 2023
citizen Mo, Thanks for your amazing review. We are thrilled you enjoyed our hotel and loved the most important part of it - our people - amazing ambassadors here to make your stay in Chicago awesome. Thanks again and we can't wait to see you at a citizenM again soon. Best travels - citizen Taylor

10/10 – Uitstekend

Ana Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wow, wat een prachtige hotel en ervaring !!!! Personeel heel aardig en behulpzaam. Prachtige decoratie en een mooie rooftop met prachtige uitzicht over de stad.
2 nachten verbleven in februari 2023
Reactie van Hotel Manager op 24 feb 2023
citizen Ana, We miss you already! Thank you so much for taking the time to review your recent stay. Chicago is a great place to be and we hope to see you again soon!Best, citizen Taylor

10/10 – Uitstekend

Dr .Gregory

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool place, room.was small, but all i needed
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very modern and eclectic.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cool spot to stay and very comfortable and modern! The bar area that they have is dope to see and it’s just great service all the way around!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

DEBBY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great place to experience and enjoy!! Alex was wonderful at check in 😁
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 24 mei 2024
citizen DEBBY,Thank you so much for taking the time to leave us a review! We will most definitely share your feedback with Alec. Our amazing team of ambassadors is truly what makes us so special. Thanks again for staying with us and we hope to see you again soon!Very best,citizen Romain

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is advised to make sure that the person who is in the room is correct. The wrong person was listed in the room and affected psychologically my stay there
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 24 mei 2024
citizen Denise,Thank you for leaving us a review! Apologies if the wrong name was displayed on your screen. That is definitely something we could have fixed here on property. It sounds like you enjoyed your stay otherwise, and we are really happy to see it. Come back again soon!Cheers,citizen Romain

8/10 – Goed

Maria del carmen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Moderna, limpia y muy buen servicio
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 24 mei 2024
citizen Maria del carmen,Thank you so much for leaving us a review. We are thrilled to see you enjoyed your stay and can't wait to welcome you again soon!Best,citizen Romain

10/10 – Uitstekend

Kenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel!
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Kenny,Thank you for leaving us a review! We are thrilled to see you enjoyed your stay and can't wait to welcome you again soon.Cheers,citizen Romain

10/10 – Uitstekend

Nicole

Positief: Netheid, staat van de accommodatie en faciliteiten
Luv the cool designs in the building
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Nicole,Thanks so much for this review! We luv it as much as you do. Don't be a stranger, and come back again soon!Best,citizen Romain

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yes
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Timothy,Thank you so much for your review and come visit us again soon!Best,citizen Romain

10/10 – Uitstekend

Heidi, La Crescent

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very trendy and funky hotel.
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Heidi,Thanks for your review! We are delighted to see you enjoyed your stay and we look forward to welcoming you again soon.Very best,citizen Romain

10/10 – Uitstekend

Shay Benny

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is excellent, the rooms are clean, the lobby is friendly and the check in is easy. The only thing is at night the sound of cars showing of in the street is pretty loud
9 nachten verbleven in mei 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Shay Benny,Thank you so much for taking the time to leave us a review! We are delighted to see you enjoyed our offerings as much as we do and we can't wait to welcome you again soon.Cheers,citizen Romain

10/10 – Uitstekend

Daria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Location is great. It has everything what you need. Awesome place to stay.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Daria,It looks like we might be a perfect match! Thank you so much for your review and we hope to see you again soon.Cheers,citizen Romain

6/10 – Redelijk

Mauricio

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Too small sheets were dirty
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Mauricio,Thank you for taking the time to leave us a review. Our rooms are indeed more compact than other traditional hotels, though they are the merrier and provide the fastest wifi and coolest tech. Rest assured we have shared your feedback with our housekeeping manager. Thank you for giving us a shot, and we hope to see you again in the future.Very best,citizen Romain

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Hotel Manager op 23 mei 2024
citizen Thomas,It looks like we left you speechless. Thank you for staying with us and see you again soon!Cheers,citizen Romain

10/10 – Uitstekend

Eric, Granada Hills

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and great location. A bit noisy out on the streets on the weekends since it is next to Michigan Ave.
3 nachten verbleven in mei 2024
Reactie van Hotel Manager op 22 mei 2024
citizen Eric,Thank you so much for taking the time to leave us a review. We are delighted you enjoyed your experience, and rest assured that we have quieter rooms that are not on the Michigan Ave side of the building. Make sure to inquire about them next time you are with us!Very best and see you soon,citizen Romain

10/10 – Uitstekend

Rejane, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super helpful and present staff, clean and minimal but has just about everything you need. Free use of computer and printer! I will absolutely be staying here again.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 22 mei 2024
citizen Rejane,Thank you for taking the time to leave us a review! We are delighted to see you love what we have to offer as much as we do. It looks like you found your home away from home, so come back again soon!Cheers,citizen Romain

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here on a short anniversary trip. Convenient location for getting around and enjoyed the iPad controls in the room. Would gladly stay again!
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen Christine,Thanks so much for taking the time to leave us a review. We are delighted to see you had a memorable experience with us a citizenM Chicago Downtown, and we hope to see you again very soon!Cheers,citizen Romain

10/10 – Uitstekend

Masayoshi, NEW YORK

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
particularly not
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen Masayoshi,Thank you for leaving us a review, and we can't wait to see you again soon!Best,citizen Romain

8/10 – Goed

SHARBIL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bien, solo los cuartos son muy pequeños
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen SHARBIL,Thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay and can't wait to welcome you again soon.Best,citizen Romain

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Real nice would definitely stay here again
3 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen Jonathan,Thank you for the review! We are so happy you enjoyed our offerings as much as we do, and we can't wait to welcome you again soon.Cheers,citizen Romain

10/10 – Uitstekend

trisha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
absolutely loved our stay here!!!!!!! the staff was so incredibly friendly and helpful!! both check in and check out were extremely easy. trying to find a place to stay in the area was hard because almost every place seemed to have hidden fees upon check in or some sort of day of charge- this lovely hotel had none of that and i was extremely grateful! we didn’t have the breakfast but it smelled delicious and my sister enjoyed the bar! 10/10 will definitely stay here every time i’m in the city!
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen trisha,Thank you so much for taking the time to share your feedback and leave us a review! We are thrilled to see you enjoyed what we have to offer as much as we do. Our breakfast is indeed delicious! So come back again soon and make sure to give it a try.Very best,citizen Romain

6/10 – Redelijk

Jennifer

Positief: Netheid
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen Jennifer,Than you so much for leaving us a review, and we hope to welcome you again soon!Very best,citizen Romain

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
i really loves this places
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen Larry,Thanks so much for leaving us a review! We are so happy to hear you enjoyed our offering as much as we do, and we can't wait to welcome you again soon.Cheers,citizen Romain

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My first time staying with CitizenM and i am obsessed. The room was awesome, bed facing the river and it was so clean. Staff was really nice and accommodating. Will stay at this facility every time I stay in Chicago.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen Alexandra,Thank you for taking the time to leave us a review. It clearly seems we are a perfect match, and we love to see it! Thanks so much for staying with us, and see you again very soon.Cheers,citizen Romain

10/10 – Uitstekend

vicky

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in downtown Chicago, this is my second stay with citizens M and the one in seatle was the same satisfaction for me.
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen vicky,Thank you so much for leaving us a review. We too love our Seattle locations, and we are so thankful you stayed with us again here in Chicago. Make sure to check out all the other properties we have, because it sure sounds like we are a perfect match!Cheers,citizen Romain

10/10 – Uitstekend

Jesslyn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love Citizen M, stay every time I am in Chicago. Excellent rate, fun atmosphere, and walkable to everything downtown
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen Jesslyn,Thank you so much for staying with us yet again! It sure looks like you found your home away from home, and we are so thankful it is here with us at citizenM Chicago Downtown.Until next time!Best,citizen Romain

6/10 – Redelijk

Joaquin, Santo Domingo

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My pillow smelled terrible like swet amd the pilowcase seemed like it had not been changed Couldnt sleep all night
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen Joaquin,Thank you for taking the time to leave us a review. We wished you would have let us know when you were here and we would have happily switched your pillow. Next time you are with us, please do not hesitate to reach out directly to our amazing team of ambassadors!Very best,citizen Romain

10/10 – Uitstekend

Annick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tres bel hôtel. Personnel extraordinaire
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen Annick!Thank you so much for your review. Our amazing team of ambassadors is really what sets us apart, and we are happy to see you had some great interactions with them. A bientot!Cheers,citizen Romain

8/10 – Goed

Paola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My only disappointment is how small the room is
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen Paola,Thank you for taking the time to leave us a review. Though are rooms are compact, they are nonetheless the merrier! They offer the fastest wifi, latest tech and most comfortable beds around. We are so happy to see you enjoyed your stay and can't wait to welcome you again soon!Best,citizen Romain

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gustó todo , la limpieza, el olor agrable, la comodidad de la habitación, la tecnología que usan en la habitación, cuando vuelva a Chicago seguro rentaré de nuevo en este hotel
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen Janet,Thank you for taking the time to share your feedback and leave us a review. We are thrilled to see you enjoyed your stay and can't wait to see you again soon!Very best,citizen Romain

10/10 – Uitstekend

Emmely

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed the room so much!! It’s so quaint and clean. We were able to rest so comfortably and enjoyed every minute of it! I would come back and I will for sure tell everyone
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen Emmely,Thanks so much for leaving us a review. We are delighted to see you enjoyed our rooms as much as we do! Come back again soon.Cheers,citizen Romain

10/10 – Uitstekend

TESHA

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My Favorite Part Is The Lobby All The Nice Pictures & Signs.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
citizen TESHA,Thank you for leaving us a review. Our living room is definitely something we are proud of! Make sure to check out other properties, as they all have a similar vibe with a local touch. See you again soon!Best,citizen Romain

8/10 – Goed

Pedro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Naive place
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 13 mei 2024
citizen Pedro,Thank you for leaving us a review, and we hope to welcome you back very soon!Best,citizen Romain

8/10 – Goed

Nicki, West Footscray

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean place, location is centre of the city. Only downfall is the rooms are extremely small. Two guests maximum per room, the bed is against three walls at one end of the room. The provided fridge fits about 6 cans in it and that’s it. The only sink provided is very small. Shower is a good size though. The gym facility while not amazing, is the best I’ve stayed in for a boutique hotel setting. Has enough to get you by for your stay. There’s a smith machine, cable system , benches and dumbbells that go up to 75 pounds. No barbells. There are ample treadmills and a lat pulldown/seated row machine, leg press, shoulder press, hamstring curl/leg extension machine.
3 nachten verbleven in mei 2024
Reactie van Hotel Manager op 13 mei 2024
citizen Nicki,Thank you so much for staying with us and sharing your feedback! At citizenM, we strive to provide the best night of sleep and a desired guest experience. We are glad to see you enjoyed your stay, and our gym, which we are very proud of. Come back soon!Best,citizen Romain

10/10 – Uitstekend

Wendy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would totally stay here again. Easy access to great food, museums and the Chicago River!
7 nachten verbleven in mei 2024
Reactie van Hotel Manager op 13 mei 2024
citizen Wendy,It looks like might be a perfect match! Thanks so much for staying with us, and we can't wait to welcome you back.Very best,Citizen Romain

6/10 – Redelijk

Patricia, Westerville

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The bar staff were absolutely the best!! The towels are hard, rooms are small pods.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 13 mei 2024
citizen Patricia,Thank you so much for leaving us a review. It is true, we are unlike any other hotels in the world, and though are rooms are compact, they offer the latest tech, fastest wifi and most comfortable beds around. Our amazing team of ambassadors, are truly what sets us apart, and we are glad to see that you agree! Thank you for staying with us, and we hope to see you again soon.Best,citizen Romain

10/10 – Uitstekend

Gregory

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 13 mei 2024
citizen Gregory,It looks like we left you speechless! Thanks so much for staying with us and see you again soon.Cheers,citizen Romain

2/10 – Ontzettend slecht

Gissel

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
.
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 13 mei 2024
citizen Gissel,Thank you for leaving us a review. At citizenM, we are based on a feedback culture and would have loved to hear what we could have done better, as it seems something was off. Thank you so much for giving us a shot, and if you ever have a change of heart, we will always be here to welcome you back.Very best,citizen Romain

2/10 – Ontzettend slecht

Taylor

Positief: Netheid
It was small , not enough space
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 10 mei 2024
citizen Taylor,Thank you for sharing your feedback. We are unlike any other hotels and understand our compact rooms might not be to everybody's liking and preferences. We wished you would have talked to one of our ambassadors as we have accessible rooms that are much larger and would have made your experience more enjoyable. We are thankful you gave us a shot, and if you ever have a change of heart, we would be happy to welcome you again.very best,citizen Romain

10/10 – Uitstekend

Connor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Hotel Manager op 10 mei 2024
citizen Connor,It looks like we might be a perfect fit! Thanks so much for leaving us a review and see you again very soon.Best,citizen Romain

10/10 – Uitstekend

Sho

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was really good.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
citizen Sho,Thank you so much for leaving us a review and we hope to see you again soon!Best,citizen Romain

10/10 – Uitstekend

Linda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i loved everything about the hotel! will be back soon
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 10 mei 2024
citizen Linda,Thank you for your review. We are so happy to see you enjoyed our offerings as much as much as we do. Come back again soon!Best,citizen Romain

4/10 – Matig

Rogelio, Iowa city

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are way too small. It's not worth the price. The only good thing about this hotel is the location. But there are better places with more room space. And better stuff quality.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 10 mei 2024
citizen Rogelio,Thanks you so much for taking the time to leave us a review. At citizenM, we are built on a feedback culture, thus we value your opinion. It is true we are unlike any other hotels and our rooms are more compact, thus we understand it might not be to everyone's liking and preferences. Thank you so much for giving us a shot, and if you ever have a change of heart, we would love to see you again.Very best,citizen Romain

10/10 – Uitstekend

Alexis

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 10 mei 2024
citizen Alexis,Thank so much for your review and see you again soon!Best,citizen Romain

10/10 – Uitstekend

Gael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 10 mei 2024
citizen Gael,It looks like we left you speechless, and we love to see it. Come back again soon!Cheers,citizen Romain

10/10 – Uitstekend

Leyroy Anjalo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 6 mei 2024
citizen Leyroy Anjalo,Thanks so much for the review and see you again soon!Best,citizen Romain

8/10 – Goed

Kyle

1 nacht verbleven in mei 2024