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Beoordelingen van DoubleTree by Hilton Chicago - Magnificent Mile

4 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 1322 van 2195 beoordelingen" "
Gastenscore: 8 - Goed. 479 van 2195 beoordelingen" "
Gastenscore: 6 - Redelijk. 202 van 2195 beoordelingen" "
Gastenscore: 4 - Matig. 97 van 2195 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 95 van 2195 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ilene A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel didn’t have shuttle service, which made it hard and expensive to get around and back and forth to the airport. The staff was really friendly especially Danielle at the Double Tree Hilton Chicago.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Ruth Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was really nice and great location
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
4 nachten verbleven in mei 2024

6/10 – Redelijk

Nicholas

Negatief: Personeel en service, voorzieningen
Had to check-in late at 2 am. The front desk didn't let me check-in until 3 am. They were extremely rude about it too, and blamed it on me for not calling them to give them a heads up. I've stayed at a lot of hotels and checked in late, and I never have had I had to call in advance to give heads up of late check-in.
4 nachten verbleven in april 2024
Reactie van DT op 6 mei 2024
Dear Nicholas,We appreciate your feedback and thank you for sharing your experience. We take great pride in going above and beyond for our guests, and we deeply regret falling short of our usual standards in this instance. We encourage you to reach out directly for any further assistance we can provide in alleviating your concerns, and we look forward to demonstrating our commitment to a world-class guest experience in the days ahead. We hope to welcome you again soon and wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Gloria Nancy

Positief: Voorzieningen
Convenient to go by any kind of transportation or walk to all the activities in the city.
5 nachten verbleven in april 2024
Reactie van DT op 6 mei 2024
Greetings Gloria,Your glowing review means the world to us, and we can’t thank you enough for sharing. Our location is certainly one of our many highlights, and with the best of the Magnificent Mile just a short walk from our front doors, there is no shortage of memories to be made. With all there is to do and see nearby, we invite you to join us for another adventure in the coming months. Until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Rana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good, wish that it was more clean though.
4 nachten verbleven in april 2024
Reactie van DT op 6 mei 2024
Dear Rana,Your perfect rating has us smiling from ear to ear, and we thank you for taking the time to share. From our friendly team to our perfect Magnificent Mile location, you can always expect a memory-filled experience when you join us for a Windy City adventure. Your added comment on our usually spotless accommodations is welcomed, and we look forward to sharing a truly exceptional visit with you on your next visit. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Blerta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van DT op 6 mei 2024
Dear Blerta,Your perfect rating has us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. We strive to create the perfect experience for our guests, and from our endless amenities to our convenient Magnificent Mile location, we’re delighted you were able to take advantage of all we have to offer. We look forward to being your home away from home for years to come and can’t wait to welcome you once again soon!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Xavier

1 nacht verbleven in februari 2024
Reactie van DT op 6 mei 2024
Dear Xavier,Your perfect rating means the world to us, and we can’t thank you enough for taking the time to share. We take great pride in going above and beyond for our guests, and we’re delighted to learn of your memorable Magnificent Mile stay. You can always expect a visit filled with genuine hospitality and care whenever you make us your home away from home, and we encourage you to join us for another successful stay in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 – Redelijk

Wolfgang

Negatief: Personeel en service
5 nachten verbleven in april 2024
Reactie van DT op 3 mei 2024
Dear Wolfgang,Thank you for sharing your review. We take immense joy in going above and beyond for our guests, and we’re disappointed to have not fully exceeded your expectations. We encourage you to make us your Magnificent Mile home once again in the months ahead for a visit that truly checks all the boxes. We hope for another opportunity to share our world-class hospitality and well-appointed accommodations with you soon and wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Zantinou

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was very nice. They have a very strict 4pm check-in policy and charged us $25 for early check in at 2 pm. Aside from that, it’s very conveniently located near Magnificent mile. We walked most of the time but there is a bus stop around.
3 nachten verbleven in april 2024
Reactie van DT op 3 mei 2024
Dear Zantinou,Your wonderful insights mean the world to us, and we thank you for taking the time to share. Our location is one of our many highlights, and we’re delighted you were able to take advantage of the best of the Windy City just steps from our front doors. With all there is to do and see just a short distance away, we invite you to make us your Magnificent Mile home for years to come. We eagerly await your return and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Arakel, San Diego

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel close to everything
5 nachten verbleven in april 2024
Reactie van DT op 1 mei 2024
Dear Arakel,Greetings from Chicago! It was a joy to be your Magnificent Mile home, and we can’t thank you enough for sharing your glowing review. From our convenient location to our friendly atmosphere, we take great pride in creating the perfect experience for our guests. With all there is to do and see just steps from our front doors, we encourage you to join us for another memorable stay in the months ahead, and we wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van DT op 1 mei 2024
Greetings Steven,Your perfect rating has us smiling from ear to ear, and we can’t thank you enough for sharing. Our location at the heart of the Magnificent Mile is perfect for exploring the best of the Windy City, and we’re thrilled you were able to take advantage of the world-class comfort and care we provide. We look forward to exceeding your expectations once again in the months ahead, and we eagerly await your return. Until next time!Warm regards,DoubleTree Mag Mile

6/10 – Redelijk

Jose

1 nacht verbleven in april 2024
Reactie van DT op 1 mei 2024
Dear Jose,Thank you for sharing your review. We’re disappointed to learn that your time with us fell short of our usual standards, and we deeply regret your atypical experience. We strive to provide our guests with a stay that leaves them wanting for nothing, and we promise a truly exceptional visit that exceeds your every expectation should you give us another opportunity in the months ahead. We hope to welcome you again soon and wish you all the best until then.Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Eugenia

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van DT op 6 mei 2024
Greetings Eugenia,Thank you for sharing your review! It was a joy to be your Magnificent Mile home, and we’re delighted to learn of your exceptional stay. From our perfect location to our world-class accommodations, the guest is at the forefront of everything we do. We invite you to make us your Windy City home for years to come, and we look forward to impressing you once again in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 – Redelijk

Vee

Not to bad
2 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Vee,Thank you for taking the time to share your review. We’re disappointed to not have fully exceeded your expectations, and we encourage you to join us for a visit that truly goes above and beyond in the months ahead. From our perfect Magnificent Mile location to our world-class amenities, there is always more to see and do. We eagerly await another chance to impress and wish you all the best until then.Warm regards,DoubleTree Mag Mile

6/10 – Redelijk

Christopher, Brea

Reisde met familie
Positief: Personeel en service, voorzieningen
Bathtubs chipping. Door in bathroom Had erosion. Found licorice under table. They did rush and had our room ready before normal check in though.
3 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Christopher,Thank you for sharing such worthwhile feedback. While we’re delighted to have provided you with an early check-in, we apologize for the initial state of our accommodations. We take great pride in going above and beyond for our guests, and we invite you to return for a truly exceptional experience in the months ahead. It would be a joy to share a true DoubleTree stay with you soon, and we eagerly await another opportunity to exceed your expectations. Until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Anabel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nos gustó mucho la experiencia
1 nacht verbleven in april 2024
Reactie van DT op 29 apr 2024
Greetings Anabel,Your kind words mean the world to us, and we can’t thank you enough for sharing. We strive to go above and beyond for our guests, and we’re thrilled you were able to experience all we have to offer. From our friendly team to our prime Magnificent Mile location, there are always more memories to be made when you make us your downtown Chicago home. We eagerly await your return and hope to exceed your expectations once again soon!Warm regards,DoubleTree Mag Mile

8/10 – Goed

Brad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Could hardly see out the windows, really dirty, but I understand this time of year they have not started to clean outside windows.
3 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Brad,We appreciate your review and thank you for sharing. We too would be disappointed if we were unable to see the best of the Windy City, and we look forward to addressing your concerns with our windows in the coming weeks. We look forward to exceeding your expectations upon your return, and we hope to be your Magnificent Mile home for years to come. We wish you all the best and hope to see you once again soon!Warm regards,DoubleTree Mag Mile

6/10 – Redelijk

Shelly Anne

Zakenreiziger
The heating was very loud. The baggage person who stored bags on the day od departure was not very friendly when the bags was received but sadly was smiling and waiting for a tip and I had to say latter. This is quite unbecoming and annoying of good customer service
3 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Shelly,We appreciate your feedback and thank you for sharing. We’re disappointed to learn of your atypical experience, and we can’t apologize enough for falling short of our usual standards of hospitality and care. The guest is at the forefront of everything we do, and we invite you to join us for a visit that truly goes above and beyond in the months ahead. We look forward to addressing your concerns with the heating in the coming days, and we hope to share an exceptional stay with you soon. Until next time.Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Edwin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
like
3 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Edwin,Your perfect review has brightened our day, and we’re thrilled to learn of your memorable experience. From our friendly team to our world-class amenities, we strive to share an exceptional stay with our guests. With the best of the Magnificent Mile just steps from our front doors, we invite you to make us your home away from home for years to come. We look forward to exceeding your expectations once again in the coming months, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Gavin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is expensive considering I found a lot 100 yards up the road for 1/3 the price, but other than that it was a fantastic hotel and stay
1 nacht verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Gavin,Your kind words have us smiling from ear to ear, and we thank you for taking the time to share. We take immense joy in sharing the best of the Magnificent Mile with our guests, and we’re delighted to have provided you with an exceptional stay. We appreciate your added comments on our published parking rates, and we look forward to welcoming you for exceptional visits for years to come. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Moose

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The parking was not my favorite, but everything else was spectacular.
2 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Greetings Moose,Your kind words have us smiling from ear to ear, and we thank you for making us aware of your exceptional stay. We take immense pride in exceeding the expectations of our guests, and you can always expect a world-class experience when you make us your Magnificent Mile home. Your added parking observation is noted, and we look forward to considering your comment as we strive to improve. We look forward to going above and beyond for you soon and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

8/10 – Goed

Devaneke

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great accommodation all things considered.
3 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Devaneke,Your high rating means the world to us, and we’re delighted to learn of your successful stay. You can always expect a visit filled with world-class hospitality and care when you make us your downtown Chicago home, and we’re thrilled you were able to take advantage of our many amenities and spacious accommodations. We eagerly await your return to the Windy City and look forward to impressing you once again soon!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van DT op 29 apr 2024
Dear Jennifer,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted to have provided you with a world-class stay. It is always a pleasure to welcome our guests to the Windy City, but it is even more satisfying to exceed their expectations. We look forward to sharing world-class hospitality with you once again soon, and we wish you all the best until your return!Warm regards,DoubleTree Mag Mile

4/10 – Matig

Nertila

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was ok!
2 nachten verbleven in april 2024
Reactie van DT op 25 apr 2024
Dear Nertila,Thank you for sharing such valuable feedback. We’ll be sure to pass your compliments along to our dedicated team, but we’re disappointed to have fallen short of your expectations. We invite you to reach out directly for any assistance we can provide in helping you return for a visit that truly goes above and beyond. It would be a joy to demonstrate our commitment to the guest experience, and we hope to welcome you for another visit in the months ahead. Until then.Warm regards,DoubleTree Mag Mile

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, clean and comfortable, staff were helpful and accommodating. Walkable to many attractions, restaurants, shopping and transit.
2 nachten verbleven in april 2024
Reactie van DT op 25 apr 2024
Greetings Michael,Your glowing review means the world to us, and we thank you for taking the time to share. From our convenient Magnificent Mile location to our dedicated team, we take immense joy in going above and beyond for our guests. With all there is to see and do (and eat!) just steps from our front doors, we encourage you to make us your home away from home for years to come. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Luis Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will stay there again.
2 nachten verbleven in april 2024
Reactie van DT op 25 apr 2024
Dear Luis,Your perfect review and promise of a return mean the world to us, and we’re delighted to have shared a memorable stay with you. From our friendly team to our world-class accommodations, we strive to provide our guests with a truly exceptional experience. We eagerly await another opportunity to exceed your expectations, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Jolean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our time. Love having access to coffee and food right in the lobby. Staff was great. Thank you
3 nachten verbleven in april 2024
Reactie van DT op 22 apr 2024
Greetings Jolean,Your kind words and perfect rating mean the world to us, and we’re thrilled to learn of your exceptional stay. We strive to create a memorable and convenient experience for our guests, and we’re delighted you were able to take advantage of our Made Market and Starbucks in the lobby. We’ll be sure to pass your kind words along to our dedicated team, and we can’t wait to welcome you for another memorable stay soon. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Samantha

Reisde met een groep
Great stay!
4 nachten verbleven in april 2024
Reactie van DT op 22 apr 2024
Dear Samantha,Greetings from Chicago! Your perfect rating has us smiling from ear to ear, and we thank you for taking the time to share. We strive to create an exceptional experience for our guests, and we’re thrilled you were able to take advantage of our world-class amenities and comfortable accommodations. We look forward to being your home away from home for years to come, and we eagerly await your return!Warm regards,DoubleTree Mag Mile

8/10 – Goed

Juan Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nada me disgusto
1 nacht verbleven in april 2024
Reactie van DT op 22 apr 2024
Dear Juan,Your kind words mean the world to us, and we can’t thank you enough for sharing. It would be a joy to be your Magnificent Mile home for years to come, and we invite you to hurry back for another exceptional stay in the months ahead. We look forward to impressing you once again soon and wish you all the best until then!Warm regards,DoubleTree Mag Mile

8/10 – Goed

Juan Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No me desagrada nada , tido esta excelente
2 nachten verbleven in april 2024
Reactie van DT op 22 apr 2024
Dear Juan,Thank you for sharing such a glowing review! We’re delighted to have shared a memorable stay with you. From our perfect Magnificent Mile location to our friendly team, we take great pride in going above and beyond for our guests. We look forward to welcoming you once again in the months ahead, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van DT op 22 apr 2024
Greetings Daniel,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted to have shared a successful stay with you. From our friendly atmosphere to our spacious accommodations, you can always expect a memorable experience from the moment you walk through our front doors. We hope for another opportunity to exceed your expectations once again, and we eagerly await your return. Until then!Warm regards,DoubleTree Mag Mile

6/10 – Redelijk

Wendy

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Air conditioner seemed to freeze up and would not get below 72. It was very hot at times. Had them check it with no feedback or resolution. Other than that it was a great stay.
5 nachten verbleven in april 2024
Reactie van DT op 17 apr 2024
Dear Wendy,Thank you for sharing your review. While we’re thrilled that much of your stay checked all the boxes, we’re disappointed to have not been able to completely exceed your expectations. We look forward to addressing the concerns regarding the air conditioner in your accommodations, and we encourage you to reach out directly for any assistance we can provide in helping you return for a more typical DoubleTree experience. We eagerly await another opportunity to impress and wish you all the best until then.Warm regards,DoubleTree Mag Mile

8/10 – Goed

Amy

2 nachten verbleven in april 2024

10/10 – Uitstekend

Jeff

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay here. Great location in downtown. So many bars and restaurants you can walk to. Staff was very friendly and helpful. I had the double queen room. Very spacious and clean. They have a decent gym. My only complaint was the pool was closed. I didn't know that a lot of places in Chicago do that.
3 nachten verbleven in april 2024
Reactie van DT op 17 apr 2024
Greetings Jeff,Your perfect review and kind words have us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. From our perfect Magnificent Mile location to our friendly team, you can always expect an unforgettable experience when you make us your home away from home. It would be a joy to welcome you to our clean accommodations and world-class amenities once again in the months ahead (the rooftop pool is always a hit in summer!), and we look forward to exceeding your expectations once again soon. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Feleke

4 nachten verbleven in april 2024
Reactie van DT op 6 mei 2024
Dear Feleke,Thank you for sharing your perfect rating! It was truly a pleasure to welcome you to all we have to offer at the heart of the Magnificent Mile, and we’re delighted to have shared an exceptional stay with you. It would be a joy to be your Windy City choice for years to come, and with the best of the Magnificent Mile just steps from our front doors, we can’t wait to share another unforgettable stay with you in the coming months. We eagerly await your return and wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van DT op 19 apr 2024
Greetings Maria,Your perfect rating has us smiling from ear to ear, and we can’t thank you enough for sharing. From our well-appointed accommodations to our friendly team, you can always expect a memorable experience when you join us at the heart of the Magnificent Mile. We look forward to being your home away from home for years to come and eagerly await your return!Warm regards,DoubleTree Mag Mile

6/10 – Redelijk

Liliana

Negatief: Personeel en service
It was not what I expected. The hotel room had skittles on the ground and the bathroom was dirty. I don’t think the cleaning personnel took their job serious as you could hear them laughing and socializing most of the time. The area was an unsafe area. I was disappointed.
2 nachten verbleven in april 2024
Reactie van DT op 16 apr 2024
Dear Liliana,We appreciate your feedback and thank you for sharing. We can’t apologize enough for falling short of our usual standards of hospitality and care, and we look forward to addressing your concerns in the days ahead. It would be a joy to demonstrate our commitment to the guest experience, and we invite you to reach out directly for any assistance we can provide in helping you return for a visit more in line with your expectations. The safety of our guests is of the utmost importance, and we eagerly await another opportunity to share all we have to offer with you.Warm regards,DoubleTree Mag Mile

8/10 – Goed

John

Reisde met een groep
Positief: Netheid, personeel en service
The lobby gave a sense of a higher and experience while the rooms were no better than a mid range hotel. Comfy beds. Note: If you’re looking to cast any movies from your personal decide to the TV you’re room, you won’t be able to do it here. Not a smart TV either. Very short walk to the Pier and nice grocery store across the street. For the price it wasn’t what i expected but it is downtown Chicago.
3 nachten verbleven in april 2024
Reactie van DT op 16 apr 2024
Dear John,Thank you for sharing such a worthwhile review. Our location at the heart of the Magnificent Mile is certainly one of our many highlights, and we’re thrilled you were able to take advantage of all the Windy City adventure to be had just steps from our front doors. Your added comments on your accommodations are welcomed, and we look forward to referencing your feedback as we strive to improve. We hope to welcome you for an even more memorable stay in the months ahead, and we eagerly await another opportunity to fully exceed your every expectation. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van DT op 16 apr 2024
Greetings Angela,Your kind words have us smiling from ear to ear, and we can’t thank you enough for sharing. It was a pleasure to welcome you to our world-amenities and comfortable accommodations, and we’re thrilled you were able to take advantage of all we have to offer. You can always expect a memorable visit whenever you make us your home away from home, and we eagerly await an opportunity to exceed your expectations once again. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Brendan

2 nachten verbleven in april 2024
Reactie van DT op 6 mei 2024
Greetings Brendan,Your perfect rating has us smiling from ear to ear, and we can’t thank you enough for taking the time to share. From our delicious homestyle cookies to our spotless accommodations, you can always expect a visit that checks all the boxes when you join us at the heart of the Magnificent Mile. We look forward to your next downtown Chicago visit, and we eagerly await another opportunity to exceed your expectations once again in the months ahead. Until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Alayna N

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van DT op 15 apr 2024
Greetings Alayna,Your perfect rating has us smiling from ear to ear, and we’re thrilled to have shared a memorable stay with you. From our perfect Magnificent Mile location to our friendly team, you can always expect an unforgettable visit when you make us your home away from home. We look forward to being your home away from home for years to come, and we can’t wait for your return. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van DT op 15 apr 2024
Dear Lori,Thank you for sharing such a high rating! It was a joy to welcome you to all we have to offer at the heart of the Magnificent Mile, and we’re delighted you were able to experience our welcoming environment and well-appointed accommodations. We take great pride in going above and beyond for our guests, and we encourage you to join us for another Windy City adventure. We eagerly await your return and wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Elton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable
2 nachten verbleven in april 2024
Reactie van DT op 11 apr 2024
Dear Elton,Greetings from Chicago! Your kind words and perfect review have warmed our hearts, and we’re thrilled to have shared an exceptional stay. You can always expect a warm welcome and clean environment whenever you join us at the heart of the Magnificent Mile, and we encourage you to make us your home away from home for years to come. We eagerly await your return and wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Yana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van DT op 11 apr 2024
Greetings Yana,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted you were able to take advantage of all we have to offer. We strive to provide our guests with everything they need for a memorable stay, and we encourage you to join us for another unforgettable visit once again in the coming months. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Jeanice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van DT op 11 apr 2024
Dear Jeanice,Your perfect review has us smiling from ear to ear, and we can’t thank you enough for sharing. From our prime Magnificent Mile location to our well-appointed accommodations, you can always expect an unforgettable stay whenever you make us your go-to Chicago destination. We look forward to exceeding your expectations once again in the months ahead, and we wish you all the best until then!Warm regards,DoubleTree Mag Mile

2/10 – Ontzettend slecht

Brandi

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We went and had issues from the start, first the parking arm won’t go up and maybe we did it wrong? But after that had issues leaving the garage and it was a nightmare so I thought. Next was the vet large and party group that stayed on our floor partying and talking so loud till 5am. I barely got any sleep the two nights I was there. And staff didn’t do anything to minimize the noise. I never write bad reviews but I have to. They did say they would credit me $100 but I have a feeling I won’t see it. We did like the hotel other than these issues. Probably won’t stay here again
2 nachten verbleven in april 2024
Reactie van DT op 9 apr 2024
Dear Brandi,We appreciate your feedback and thank you for sharing. We take great pride in sharing a truly memorable experience for our guests, and we can’t apologize enough for falling short or your expectations. We deeply regret the outside noise that seeped in and disrupted your stay, and we invite you to reach out directly for any further assistance we can provide in alleviating your concerns. It would be a pleasure to demonstrate our commitment to the guest experience, and we hope to hear from you in the days ahead. Until then.Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Doug

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location.
3 nachten verbleven in april 2024
Reactie van DT op 9 apr 2024
Dear Doug,Your perfect rating means the world to us, and we’re delighted to learn of your unforgettable stay. Our location at the heart of the Magnificent Mile is certainly one of our many highlights, and we’re thrilled you were able to take advantage of all the adventure to be had just steps from our front doors. With all there is to see and do (and eat!) nearby, we invite you to join us for another memorable experience in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Yvonne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van DT op 9 apr 2024
Greetings Yvonne,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly environment to our well-appointed accommodations, you can always expect a memorable stay whenever you join us at the heart of the Windy City. We look forward to being your home away from home for years to come, and we encourage you to join us again soon. Until then!Warm regards,DoubleTree Mag Mile

10/10 – Uitstekend

Juan

3 nachten verbleven in april 2024
Reactie van DT op 26 apr 2024
Dear Juan,Greetings from Chicago! It was a joy to be your Magnificent Mile home, and we’re thrilled to learn of your successful stay. We take great pride in providing our guests with everything they need for a memorable experience, and we’re delighted you were able to take advantage of our endless amenities and world-class hospitality. We look forward to being your home away from home once again in the months ahead, and we eagerly await another opportunity to impress. Until next time!Warm regards,DoubleTree Mag Mile