Dear Tina,We're sorry to hear about the experience you described. Our team always strives to provide our guests with a seamless experience, so we apologize that this wasn't the case for you. Your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Please consider giving us another chance soon; we're confident that we can impress you. Warm Regards,The Hyatt Lodge Team

Dear Claudia,Thank you for your perfect rating! We are delighted you thoroughly enjoyed your experience and hope you will return soon for another fantastic stay.Warm Regards,The Hyatt Lodge Team

Dear Darryl,We're glad you enjoyed your stay at Hyatt Lodge Oak Brook Chicago. We look forward to welcoming you and your wife back for another great stay anytime. Warm Regards,The Hyatt Lodge Team

Dear Norman,It's great to have earned your outstanding rating of Hyatt Lodge Oak Brook Chicago! We're glad our warm hospitality and fabulous dining made your stay wonderful. Your comments about our pool and hot tub will also be shared with our team. Thank you for your thoughtful compliments, and we hope you'll return.Warm Regards,The Hyatt Lodge Team

Dear Courtney,We're so pleased you enjoyed such a relaxing stay with us at Hyatt Lodge Oak Brook Chicago! We're happy to provide our guests with a restful home away from home and look forward to providing you with another tranquil experience soon. Warm Regards,The Hyatt Lodge Team

Dear Wen,We enjoyed welcoming you and your family to Hyatt Lodge Oak Brook Chicago! Thank you so much for letting us know you felt safe and that you had a clean, comfortable experience. We can't wait to see you again!Warm Regards,The Hyatt Lodge Team

Dear Patricia, We thank you for choosing to stay with us at Hyatt Lodge Oak Brook Chicago. It's thrilling to know we could provide you with terrific service, a comfortable room, and an unforgettable experience. We would love to host you again. Warm Regards,The Hyatt Lodge Team

Dear Carlee,Thank you for reviewing your stay at Hyatt Lodge Oak Brook Chicago. It's wonderful that you had a chance to enjoy our inviting Olympic-sized indoor pool and relaxing hot tub. Come back soon!Warm Regards,The Hyatt Lodge Team

Dear Ammar,We were thrilled to host your recent stay at Hyatt Lodge Oak Brook Chicago. It's wonderful to hear you had a positive experience and that you appreciated our beautiful location, as well as the opportunity to enjoy our great lakeside restaurants. Thank you for sharing your kind comments, and we hope to have the pleasure of your company on another occasion.Warm Regards,The Hyatt Lodge Team

Dear Ernesto,Thank you so much for staying with us at Hyatt Lodge Oak Brook Chicago and for the five-star review! We're so glad to hear you and your wife were able to enjoy our relaxing and beautiful grounds, as well as our wonderful, luxurious amenities. We hope you'll visit us again soon for another fantastic getaway!Warm Regards,The Hyatt Lodge Team

Dear Jesus,It was our pleasure to provide you with convenient, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again at Hyatt Lodge Oak Brook Chicago!Warm Regards,The Hyatt Lodge Team

Dear Katie,What you have described is nowhere near the experience we want our guests to have. Please know that our team is dedicated to ensuring a comfortable, welcoming, and safe experience for everyone, regardless of their race, religion, creed, gender, or sexual orientation. We encourage you to reach out to us offline so that we can gather more information and better assist you with the experience you described. Thank you, and we hope to hear from you soon. Warm Regards,The Hyatt Lodge Team

Dear Jaclyn,Thank you for being our guest at Hyatt Lodge Oak Brook Chicago. Our team is pleased to read you had a great stay at our hotel. Come back and see us again!Warm Regards,The Hyatt Lodge Team

Dear Danielle,Thank you so much for taking the time to provide a five-star review! We are so glad to hear that you enjoyed both the Olympic-sized pool and the jacuzzi on your recent visit. We strive for excellence and certainly appreciate your positive feedback. Should your travels bring you back to the area, please return to visit us at Hyatt Lodge Oak Brook Chicago!Warm Regards,The Hyatt Lodge Team

Dear Rocio,Thank you so much for leaving feedback. We're glad to hear you had a great stay at Hyatt Lodge Oak Brook Chicago. Please come visit us again on your next Oak Brook trip!Warm Regards,The Hyatt Lodge Team

Dear Erin,Thank you for the insightful feedback on your stay at Hyatt Lodge Oak Brook Chicago. It was wonderful to hear that you had a fantastic time with us. Knowing that you enjoyed everything from the spacious pool to our pleasing and well-kept grounds made our day! We are excited to welcome you back on your next getaway.Warm Regards,The Hyatt Lodge Team

Dear Shakhnoza,Thank you so much for taking the time to leave your glowing review. It was an honor to host you and are thrilled that you thoroughly enjoyed your stay. We can't wait to see you again at Hyatt Lodge Oak Brook Chicago for another five-star stay!Warm Regards,The Hyatt Lodge Team

Dear Vladimir,Thank you for taking the time to leave us a review. Our team is delighted you had a wonderful stay with us. We take pride in providing a phenomenal experience for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit! Warm Regards,The Hyatt Lodge Team

Dear Andrew,We recognize your time is valuable and appreciate the feedback you have provided. This is an unusual experience and apologize for any misunderstanding and inconvenience. If this reservation was made through a third party, please contact them as this should not be occurring. Our team will also investigate to ensure that other sites are in sync with our system. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.Warm Regards,The Hyatt Lodge Team

Dear Qianna,We appreciate you leaving us a perfect rating. Your feedback is important to us, and we will be sure to share it with our team for improvement purposes. Overall, we trust you had a great stay, and we hope to show you an even better experience should you return in the future. Warm Regards,The Hyatt Lodge Team

Dear Andre,Thank you for taking the time to share your thoughts with us. We are disheartened that we did not meet your expectations. Please know that we will be sure to share your feedback with our team to ensure improvement. What we experienced is not representative of our high standards and we will be sure to have a much better experience ready should you decide to return. Warm Regards,The Hyatt Lodge Team

Dear Shellise,Exceptional is a word we love to hear! Thank you so much for your kind review and for giving us a perfect rating. We're delighted you thoroughly enjoyed your stay, and we hope to welcome you back soon. Warm Regards,The Hyatt Lodge Team

Dear Rosa,It was a pleasure hosting you at Hyatt Lodge Oak Brook Chicago! We're glad our convenient shuttle, inviting pool, and beautiful property impressed you. The next time you're in town, please come see us again.Warm Regards,The Hyatt Lodge Team

Dear Sonia,It was such a pleasure to welcome you to Hyatt Lodge Oak Brook Chicago! We're delighted you had the chance to relax in our sparkling pool and hot tub. Thank you for your great review and perfect rating, and we hope you return soon.Warm Regards,The Hyatt Lodge Team

Dear Susan,We're delighted you got the most out of our central location, and we trust you had the comfortable, welcoming stay we are known for. Please consider returning to Hyatt Lodge Oak Brook Chicago soon for an even better time. Warm Regards,The Hyatt Lodge Team

Dear Nekeisha,It is always a delight to hear from our satisfied guests, and we thank you for taking the time to review your stay. We are pleased to hear that the lake views and forest preserve around our hotel were an added benefit to your stay. Thank you for the five-star rating. Should your travels point you back this way in the future, you can count on us for a clean and comfortable stay!Warm Regards,The Hyatt Lodge Team

Dear Roman,Thank you for staying with us at Hyatt Lodge Oak Brook Chicago recently. We are delighted you enjoyed your time with us and can't wait to see you again.Warm Regards,The Hyatt Lodge Team

Dear Barbara,Thank you for choosing Hyatt Lodge Oak Brook Chicago for your girls' weekend! We're so pleased our comfortable beds, relaxing hot tub, and prompt service impressed you. Please come see us again soon.Warm Regards,The Hyatt Lodge Team

Dear Lisette,We are thrilled you enjoyed your staycation at Hyatt Lodge Oak Brook Chicago! However, we are disappointed to hear about our restaurant service during your visit. We will certainly do better in this area moving forward. Thanks so much, and we can't wait to welcome you back. Warm Regards,The Hyatt Lodge Team

Dear Gisela,We appreciate your comments and are glad you chose to stay with us. Your feedback regarding the hot tub cleanliness has been noted, and we will correct the issue. Thanks for being a loyal guest, and we cannot wait to see you again soon!Warm Regards,The Hyatt Lodge Team

Dear Jason,Thank you so much for choosing to stay with us at Hyatt Lodge Oak Brook Chicago. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back in the future.Warm Regards,The Hyatt Lodge Team

Dear Karen,Thank you for the perfect rating, and we are thrilled that our attention to hospitality left a lasting impression on you. Our team is dedicated to ensuring our guests enjoy every minute of their stay, and they will be delighted to know that their efforts were a highlight of your stay. We wish you a safe trip back home, and it would be our pleasure to welcome you back anytime!Warm Regards,The Hyatt Lodge Team