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Beoordelingen van Hyatt Regency McCormick Place

4 out of 5
Hyatt Regency McCormick Place
2233 S Martin Luther King Dr, Chicago, IL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 631 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 202 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1002 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Nikki

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022
Reactie van Hyatt Regency op 28 okt 2022
Thank you for staying with us. We hope to see you again in the future.

6/10 – Redelijk

Rira

3 nachten verbleven in mei 2024
Reactie van Jamison op 15 mei 2024
Hello Rira, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency McCormick Place!Best regards, Jamison

10/10 – Uitstekend

Anshul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Dacia op 14 mei 2024
Hello Anshul,Thank you so much for your 5-star review. It is so rewarding to learn you had a great stay. Please visit us again soon at Hyatt Regency McCormick Place.Kind regards,

6/10 – Redelijk

Heather

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Confusing how how to get to check in. Front desk gal unhelpful & barely awake to help in morning to find breakfast.
1 nacht verbleven in mei 2024
Reactie van Lindsey op 10 mei 2024
Hello Heather,We are thankful that you took time out to send in a review and share your stay experience. We appreciate guests like you for letting us know where we are falling short so that we can make the necessary adjustments to issues we may not know about. We will speak with our team to makes sure the issue is resolved so that no other guest will experience the same problem. Please contact us on one of our Social Media outlets such as Facebook, Twitter, or by using our World of Hyatt chat to further assist you. We hope to keep you as a valued guest and would like to work with you to get this fully resolved. We hope to hear from you soon.Best Regards,

10/10 – Uitstekend

Brandon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is nice. Room is a bit dated. The plugs are loose. Free WiFi is a plus. The hot water in the shower could be hotter. I think it’s a bit pricey but I was staying for a convention and I know I was paying for convenience of staying on site.
1 nacht verbleven in mei 2024
Reactie van Dacia op 7 mei 2024
Hi Brandon,We appreciate your 5-star review. Thank you for taking time to leave your valuable stay feedback and recommendations. Your feedback will be used in efforts to make improvements. We would love to welcome you to Hyatt Regency McCormick Place again.Kind regards,

10/10 – Uitstekend

Nicole, Wakarusa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tieysha op 5 mei 2024
Hello Nicole,Thank you for your 5 out of 5 rating. We hope you had a pleasant experience here with us at Hyatt Regency McCormick Place and we look forward to welcoming you back in the future.Best Wishes,

10/10 – Uitstekend

Marat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access to the convention center. Clean rooms.
3 nachten verbleven in april 2024
Reactie van shelly op 3 mei 2024
Hello, Marat! Thank you for taking the time to review your stay with us. I'm happy to hear our location was convenient for you and you found the rooms to be clean. We hope to welcome you back again soon. Best Regards, Shelly

10/10 – Uitstekend

Bethsabee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in april 2024
Reactie van Dacia op 9 mei 2024
Hi Bethsabee, Thank you so much for your 5-star review. It is so nice to learn you enjoyed your stay. We look forward to seeing you again soon at Hyatt Regency McCormick Place.Kind regards,

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, very convenient location to McCormick Place convention centre and even the train
3 nachten verbleven in april 2024
Reactie van Gale op 15 apr 2024
Good evening, Thomas,Thank you for your glowing review! We look forward to seeing you in the near future. Please contact us if you need assistance with your next reservation. Warm Regards,

6/10 – Redelijk

Sean Martin, Brooklyn

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Close to our event but small mediocre rooms
2 nachten verbleven in april 2024
Reactie van Dacia op 15 apr 2024
Hello Sean,Thank you so much for your stay feedback. We appreciate you choosing us for your stay. Your feedback will be used to improve our guest experiences. We hope to welcome you back to Hyatt Regency McCormick Place again.Kind regards,

10/10 – Uitstekend

Gladys, Weston

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service.
2 nachten verbleven in april 2024
Reactie van Dacia op 15 apr 2024
Hi Gladys,Thank you so much for your stay feedback. We greatly appreciate you leaving your review. We hope to see you again soon.Warm regards,

8/10 – Goed

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Dacia op 15 apr 2024
Hi Ryan,Thank you so much for your review. It is very much appreciated. We are glad to learn that you enjoyed your stay. We hope to welcome to Hyatt Regency McCormick Place again.Kind regards,

10/10 – Uitstekend

Juanita, Gibsonton

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Close to Wintrust Arena.
1 nacht verbleven in april 2024
Reactie van Lindsey op 14 apr 2024
Hello Juanita,Thank you for your feedback. We are happy to hear you enjoyed your stay and the location was perfect for you!! We hope to welcome you back!!Best Wishes,

10/10 – Uitstekend

Carl, Park Ridge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was amazing at checking in, and the room was great.
1 nacht verbleven in april 2024
Reactie van Travis op 10 apr 2024
Hello Carl! Thank you for taking the time to provide a review of our hotel. It's great to know you enjoyed your room and had a great check-in. We look forward to welcoming you back soon. Warm Regards, Travis

8/10 – Goed

Terral

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is not gaurenteed, but I was not told that when I checked in
3 nachten verbleven in maart 2024
Reactie van Krista op 2 apr 2024
Hello Terral, Thank you for providing us with a rating and feedback of your stay with us here at Hyatt Regency McCormick Place. Your feedback regarding parking is valuable and has been shared with our management team to address any potential improvements. We hope we are able to welcome you back as our guest soon. Warm Regards, Krista

8/10 – Goed

Judy

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Only one option was available for light food fare.
4 nachten verbleven in maart 2024
Reactie van Lindsey op 29 mrt 2024
Dear Judy,Thank you for taking the time to review our property! We are happy to see you enjoyed your stay! We appreciate your feedback on the dining. It has been passed to our management team!! We would love to have you again!Warm Wishes

8/10 – Goed

Kristen

1 nacht verbleven in maart 2024
Reactie van Melinda op 18 apr 2024
Dear Kristen,Thank you for taking the time to review our property. We are glad you enjoyed your stay with us and hope to welcome you back to Hyatt Regency McCormick Place again soon!Warm regards,Melinda

10/10 – Uitstekend

Christina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service was excellent. The front desk clerk offered us a room with an amazing view of the city.
2 nachten verbleven in maart 2024
Reactie van Rebecca op 29 mrt 2024
Hello Christina,Thank you for your 5-star feedback and recent stay at Hyatt Regency McCormick Place. We were so happy to welcome you. Happy to hear about he excellent service you received from our amazing team. We hope to welcome you back again.Warm regards,Rebecca

8/10 – Goed

Zuko

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was switched to a room on a high floor with an amazing view of the chicago skyline. Due to low occupancy, restaurants were closed. Small bathtub go for the shower, and hard bed.
1 nacht verbleven in maart 2024
Reactie van Betsy op 26 mrt 2024
Dear Zuko,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and your amazing view of the Chicago skyline. We hope to welcome you back as our guest again soon! Warm Regards,

8/10 – Goed

Josee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Krista op 27 mrt 2024
Hello Josee, Thank you for taking the time to provide us with a rating of your stay with us here at the Hyatt Regency McCormick Place. We hope that you enjoyed your time with us, and we hope to have the opportunity to serve you again in the future!Warm Regards, Krista

8/10 – Goed

Mitcheal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice for the price!
1 nacht verbleven in maart 2024
Reactie van Betsy op 25 mrt 2024
Dear Mitcheal,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and felt our hotel was nice. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 – Uitstekend

Duran

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Betsy op 26 mrt 2024
Dear Duran,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 – Uitstekend

Samalla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel staff was pleasant, the room had a wonderful view, and there was opportunity to purchase food on site. The location was convenient to downtown and Hyde Park museum.
2 nachten verbleven in maart 2024
Reactie van Candace op 24 mrt 2024
Dear Samalla,Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay with our convenient location and pleasant staff. We look forward to welcoming you back at Hyatt Regency McCormick Place.Warm regards,Candace

8/10 – Goed

christian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to convention center. Kinda far away from everything else
1 nacht verbleven in maart 2024
Reactie van Jamie op 18 mrt 2024
Dear Christian,Thank you for taking the time to review our Hyatt Regency McCormick Place! We're glad to see that you enjoyed your stay with us, and found our property conveniently located near the convention center. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Uitstekend

Lance

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! No issues
3 nachten verbleven in februari 2024
Reactie van Laura op 26 feb 2024
Dear Lance,Thank you so much for the 5-star rating. We are delighted to hear that you had a great experience while staying with us. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

CATHY

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Go to location whenever attending an event at McCormick Place. Never disappoints!
1 nacht verbleven in februari 2024
Reactie van Laura op 19 feb 2024
Dear Cathy,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We appreciate your continued patronage and hope to welcome you back soon. Best regards,

2/10 – Ontzettend slecht

Ryan, ROCHELLE

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This was one of, if not the single worst hotel experience we have ever had. The staff was incredibly rude, and unhelpful. Property was in complete disarray organizationally. Everything was in complete chaos. Just an awful experience all the way around.
1 nacht verbleven in februari 2024
Reactie van Aiman op 19 feb 2024
Hi Ryan, I'm Aiman - the manager who checked you in. I apologize for the negative experience. This is definitely not what we anticipate! I do recall you implying something iffy with the parking situation upon your arrival. Today, I experienced difficulty myself navigating around barricades and road blocks on my way in. I went ahead and took care of the parking for you. I know it's not much, but I do hope it can remedy some of the frustrations you've encountered. It was an honor to host you this time, and I do hope if you decide to come back, we can make it right for you.Have a great evening,Aiman

10/10 – Uitstekend

Lola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Michaela op 20 feb 2024
Hello Lola. I want to thank you for your patronage to us here at Hyatt Regency McCormick Place. I am happy to know you enjoyed your time with us and hope to have you as a return guest in the future. We are always here to help. Have a great day!

10/10 – Uitstekend

Paulette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Michaela op 20 feb 2024
Hi Paulette. I want to personally thank you for being our Guest at Hyatt Regency McCormick Place. I am pleased you enjoyed your time with us and hope to welcome you back in the future. I truly appreciate your time and review. Have a great day!

6/10 – Redelijk

melanie, manitowoc

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We paid for parking and we’re told that we were able to come and go during our stay and when we checked out they charged us double for parking because they said we had already left. Very frustrating.
1 nacht verbleven in februari 2024
Reactie van AR op 17 feb 2024
Hi Melanie,I'm sorry about this issue. Can you provide me with more details? Did you have more than one vehicle? Did you pay directly at the gate? Thank you!

10/10 – Uitstekend

Tboy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Laura op 18 feb 2024
Dear Tboy,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the location, self parking is easy access to your car and you can park here almost all day after checking out.
1 nacht verbleven in februari 2024
Reactie van Melinda op 16 feb 2024
Dear Amanda,Thank you for taking the time to review our property. We are so glad to hear you love our location and the parking provided. We hope to welcome you back to Hyatt Regency McCormick Place again soon!Warm regards,Melinda

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great access to the McCormick Place convention center.
2 nachten verbleven in januari 2024
Reactie van Jamison op 1 feb 2024
Hello William,Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay, and we are thrilled that our hotels convenience impacted your stay positively. We look forward to welcoming you back to Hyatt Regency McCormick Place!Best regards,Jamison

10/10 – Uitstekend

Andrea

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyatt is wonderful
It was a beautiful, clean room
1 nacht verbleven in januari 2024
Reactie van Laura op 30 jan 2024
Dear Andrea,Thank you for taking the time to provide your feedback. We love hearing that you had a wonderful stay with us. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing as always
Reactie van Melinda op 24 jan 2024
Dear Nicole,Thank you for taking the time to review our property. We are so glad to hear you found our hotel amazing. We hope to welcome you back soon!Warm regards,Melinda

10/10 – Uitstekend

Robert, Elm Grove

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful!
2 nachten verbleven in januari 2024
Reactie van Candace op 14 jan 2024
Dear Robert,Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay. We look forward to welcoming you back at Hyatt Regency McCormick Place.Warm regards,Candace

10/10 – Uitstekend

Patrick

2 nachten verbleven in januari 2024
Reactie van Melinda op 17 jan 2024
Dear Patrick,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 – Uitstekend

Jae Wook, Grand Rapids

3 nachten verbleven in januari 2024
Reactie van Janet op 3 feb 2024
Greetings Jae Wook,Thank you for the 5/5 rating you gave our Hyatt Regency McCormick Place! We are very pleased to know every aspect of your stay was great! It was a pleasure and a privilege to host you. We hope to welcome you back soon and provide another exceptional experience.Warm regards,

10/10 – Uitstekend

Michael

Positief: Voorzieningen
Clean and serene
2 nachten verbleven in januari 2024
Reactie van Betsy op 12 jan 2024
Dear Michael,Thank you for your 5/5 feedback and rating. We are so happy that you felt our hotel was clean and serene. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 – Uitstekend

Kim

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Anisa op 12 jan 2024
Hello Kim,Thank you for leaving a rating. We hope you enjoyed your stay and hope to welcome you again soon.Best,

10/10 – Uitstekend

Ernest

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Melinda op 11 jan 2024
Dear Ernest,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

6/10 – Redelijk

Jasmine

Reisde met partner
Positief: Netheid, personeel en service
Everything was good except the part where I had no tub nor an operating TV. I called guest services and had an engineer come in my room only to advise a previous guest had to rest the tv and it was nothing he can do pretty much. Please be advised he was very friendly, all of whom I encountered gave me great professionalism! Just hate I had to use my phone the whole night and couldn’t watch the TV whatsoever.
1 nacht verbleven in december 2023
Reactie van Tonya op 6 jan 2024
Dear Jasmine,Thank you for leaving us a review. We are happy to hear that you enjoyed your stay. Our apologies however for the issues with the tub and TV. This is not up to our standards, and we value the feedback to improve. It is great our staff were very friendly and professional. We hope to have the opportunity to welcome you back for a much better stay in the future. Kind regards,Tonya

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Tonya op 6 jan 2024
Dear Sarah,Thank you for staying with us here at the Hyatt Regency McCormick Place. We appreciate you taking the time to leave us a review. It is fantastic you enjoyed your stay. We hope to have the opportunity to host you again soon. Warm regards,Tonya

10/10 – Uitstekend

Michael

Positief: Voorzieningen
2 nachten verbleven in december 2023
Reactie van Tonya op 6 jan 2024
Hello Michael,Thank you for staying with us. We appreciate your feedback. It is wonderful to hear that you enjoyed your stay. Please allow us to welcome you back to Chicago on your next visit. Warm regards,Tonya

4/10 – Matig

Debbie

1 nacht verbleven in december 2023
Reactie van Jamie op 23 jan 2024
Dear Debbie,Thank you or taking the time to leave a rating for our Hyatt Regency McCormick Place. We're sorry to see that your stay experience did not meet expectations. We hope to welcome you back as our guest for a more enjoyable stay experience in the future.Warm regards,Jamie

8/10 – Goed

Jenny

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Misleading room views
We had a nice experience. The reservation is misleading, as we paid extra for "City Views" and we did not get city views. I even asked when we were checking in if we had city views and we were told yes. We didn't let that affect our stay, but we really wish we would've had the full Chicago-view experience. Too bad. Otherwise, the hotel was nice and clean.
1 nacht verbleven in december 2023
Reactie van Jamison op 1 feb 2024
Hello Jenny, Thank you for taking the time to review your recent stay at our hotel. We are thrilled to hear you had an overall nice experience during your stay. We are however sorry to hear of your disappointment with the guestroom, views and lack thereof. Your feedback is important to us; by sharing your experience, you have a direct positive impact on future stays, which allows us to maintain the level of service that Hyatt is known for. We hope to welcome you back at Hyatt Regency McCormick Place for a stay that exceeds all expectations.Best regards,Jamison

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Tonya op 6 jan 2024
Dear Matthew,Thank you for the positive rating. We are pleased to hear you had a great stay with us. It is wonderful our service and amenities met with satisfaction. Thank you for choosing the Hyatt Regency McCormick Place. We hope to welcome you back in the near future. Warm regards,Tonya

10/10 – Uitstekend

Shakayla

1 nacht verbleven in december 2023
Reactie van Tonya op 6 jan 2024
Hello Shakayla,Thank you for taking the time to leave us a rating. We are happy to hear that you enjoyed your stay with us. It is wonderful we met or exceeded your expectations. It was a pleasure to host you and we hope to have the chance to welcome you back in the near future. Kind regards,Tonya

10/10 – Uitstekend

Brittney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location. Hotel and room was very clean. Staff was friendly.
1 nacht verbleven in december 2023
Reactie van Tonya op 6 jan 2024
Hello Brittney,Thank you for leaving us a review. We are glad you liked our excellent location. It is wonderful to hear your room was very clean and our staff were friendly. It is always our goal to provide the best service. We are happy you enjoyed your stay. Please allow us to welcome you back on your next visit to Chicago. Warm regards,Tonya

10/10 – Uitstekend

Sharon, Fort Wayne

1 nacht verbleven in december 2023
Reactie van Janet op 26 jan 2024
Dear Sharon,Thank you for the great rating you gave our Hyatt Regency McCormick Place! We were delighted to have you as our guest. It is clear by your rating we met all your expectations. We hope to welcome you back soon for another outstanding experience.Warm regards,