Accommodatievoorzieningen

Beoordelingen van Millennium Knickerbocker Chicago

4 out of 5
Millennium Knickerbocker Chicago
163 East Walton Place, Chicago, IL

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 775 van 1727 beoordelingen" "
Gastenscore: 8 - Goed. 444 van 1727 beoordelingen" "
Gastenscore: 6 - Redelijk. 223 van 1727 beoordelingen" "
Gastenscore: 4 - Matig. 143 van 1727 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 142 van 1727 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mathieu

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Locatie van het hotel is prima. Makkelijk te bereiken met openbaar vervoer. Dicht bij Lake Michigan. Stille kamers. Alleen het matras had wat beter gekund.
5 nachten verbleven in april 2023
Reactie van Customer Service op 12 mei 2023
Mathieu, bedankt voor het delen van je ervaring bij Millennium Knickerbocker Hotel Chicago. Het is geweldig om te lezen dat onze locatie aan uw wensen voldeed, met gemakkelijke toegang tot het openbaar vervoer, de nabijheid van Lake Michigan en de rustige ambiance van onze kamers. Uw lof over de locatie van ons hotel illustreert onze toewijding om gasten een gemakkelijk en aangenaam verblijf te bieden.We erkennen echter uw feedback met betrekking tot de matraskwaliteit. Onze visie bij Millennium Knickerbocker Hotel Chicago is om onze gasten ultiem comfort te bieden in elk aspect van hun verblijf. Hoewel de meeste gasten onze matrassen misschien comfortabel vinden, begrijpen we dat voorkeuren kunnen verschillen, en het spijt ons oprecht als de matras niet helemaal bij je smaak past.Uw inzicht is van onschatbare waarde, omdat het ons helpt de ervaringen van onze gasten in de toekomst te verbeteren. We hopen u nogmaals te mogen verwelkomen in Millennium Knickerbocker Hotel Chicago voor een nog uitzonderlijker verblijf, misschien met een ander type matras dat beter bij uw voorkeuren past. Bedankt dat je ons de kans geeft om je te ontvangen en onze services voortdurend te verbeteren.

6/10 – Redelijk

Cos

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
alleen in weekend is ontbijt en bar open. saaie bedoeling en was vroeger beter en netter
3 nachten verbleven in november 2022
Reactie van Robert op 16 nov 2022
Greetings. Thank you for your recent stay with us. We appreciate your review.

8/10 – Goed

Fabian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Je zit dicht bij de binnenstad het is lekker rustig
10 nachten verbleven in december 2021
Reactie van BN op 9 jan 2022
Thank you for staying with us and your feedback. Front Office Manager

10/10 – Uitstekend

richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was awesome
1 nacht verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Richard, the team at Millennium Knickerbocker Hotel Chicago is delighted to hear that you had an awesome stay! We hope to welcome you back soon.

10/10 – Uitstekend

Jamil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Jamil, thank you for your fantastic rating of the Millennium Knickerbocker Hotel Chicago. We're delighted to hear you enjoyed your stay and appreciate your support. We're looking forward to welcoming you back!

8/10 – Goed

Robert, Punta Gorda

X
1 nacht verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Thank you for the 4-star rating, Robert!We are delighted to see that you had a wonderful time at Millennium Knickerbocker Hotel Chicago. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 – Uitstekend

Brett

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Customer Service op 17 mei 2024
Brett, thank you for your fantastic rating! The team at Millennium Knickerbocker Hotel Chicago is thrilled to hear that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is very friendly and helpful. This is my hotel of choice when I’m traveling to Chicago. Chiquita at the front desk is always helpful and very professional.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Deborah, thank you for your kind words about Millennium Knickerbocker Hotel Chicago. We're delighted to hear our team members, particularly Chiquita, continue to embody professionalism and kindness during your stays in the Windy City. Being your top choice is the highest praise we could receive. We can't wait to welcome you back once more.

8/10 – Goed

Scott

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
A little dated but overall nice
4 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Scott, it's great to know you found the Millennium Knickerbocker Hotel Chicago generally enjoyable. We appreciate your feedback and keep striving to enhance the unique, vintage appeal of our establishment. Looking forward to welcoming you again.

8/10 – Goed

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Deborah, thank you for staying at Millennium Knickerbocker Hotel Chicago and leaving a rating. We're glad your overall experience seems to have been favorable. We're looking forward to welcoming you back on your next visit to Chicago.

4/10 – Matig

Rayven

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
2 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Rayven, it's regretful to learn that your stay didn't meet expectations. We genuinely value all feedback as it aids us in making improvements where necessary. We hope you would consider giving us another chance to provide the quality stay that our guests usually enjoy.

8/10 – Goed

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need more detail to cleaning of the rooms.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Deborah, thank you for reviewing your stay. We appreciate your feedback in regard to our cleanliness standards. It's essential that our guests enjoy a clean, comfortable setting, and we'll ensure that our team members adopt a more meticulous approach. We are pleased to know your overall experience was positive and hope to have another opportunity to serve you better at Millennium Knickerbocker Hotel Chicago.

10/10 – Uitstekend

Marcus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was in a convenient location.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Marcus, we're thrilled that you found the location of Millennium Knickerbocker Hotel Chicago ideally suitable for your needs. It's imperative for us that our guests experience utmost convenience during their stay. Thank you for sharing your experience with us.

10/10 – Uitstekend

Fiona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Fiona, thank you for choosing the Millennium Knickerbocker Hotel Chicago! It's wonderful to hear that your experience with us was satisfactory. We appreciate your feedback and look forward to welcoming you back soon!

6/10 – Redelijk

Freddie

1 nacht verbleven in april 2024
Reactie van Customer Service op 7 mei 2024
Freddie, thank you for taking the time to rate your stay. Since you've given us a score without specifics, we would be grateful if you could share detailed feedback on your experience. It will help us address any potential areas for improvement. We're keen on providing our guests with the best stay possible at Millennium Knickerbocker Hotel Chicago.

8/10 – Goed

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Jessica, thank you for choosing Millennium Knickerbocker Hotel Chicago. It's great to hear that your stay has been largely satisfying. We look forward to delivering even more exceptional service during your next stay with us. Thank you again for your rating.

8/10 – Goed

Lenin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was nice and clean and located in a good area
1 nacht verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
Lenin, it's great to hear that you appreciated the cleanliness and convenient location of the Millennium Knickerbocker Hotel Chicago. Your satisfaction is our top priority, and we're thrilled to know we were able to meet your expectations. We look forward to welcoming you back the next time you're in the city.

6/10 – Redelijk

Tasha

Reisde met partner
Positief: Netheid
It was a nice place to stay that was close TJ everything but it is an older building. We ended up not having any air in our room. The pictures online make it look better than what it actually is.
3 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Tasha, we appreciate your feedback regarding your stay. It's great to hear our prime location was advantageous for you. We regret to understand that the charm of the historic property didn't meet your expectation. Also, we understand there was a concern with the temperature control in your room. Our team always strives to make sure each guest's room is as comfortable as possible. We would be very happy for another chance to host you and deliver a more enjoyable experience.

8/10 – Goed

Savannah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Savannah, thank you for staying with us at Millennium Knickerbocker Hotel Chicago and providing a rating. Your support is appreciated. We look forward to welcoming you back for another exemplary stay.

8/10 – Goed

Nikolle

1 nacht verbleven in april 2024
Reactie van Customer Service op 18 mei 2024
Thanks for the great rating, Nikolle!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Millennium Knickerbocker Hotel Chicago soon, we'd love to have you back!

2/10 – Ontzettend slecht

Phil

1 nacht verbleven in april 2024
Reactie van Customer Service op 18 mei 2024
Phil, thank you for your feedback. It's disappointing to learn about your experience. Please know that guest satisfaction is taken very seriously, and your comments will be reviewed internally to ensure we improve. We hope you'll consider giving us another opportunity in the future.

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good all around
3 nachten verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Jeffrey, it's fantastic to hear you found the Millennium Knickerbocker Hotel Chicago to be well-rounded. We truly appreciate your feedback and hope you choose us again in the future for an even better stay.

8/10 – Goed

GiftedEyesTrading

Positief: Netheid, staat van de accommodatie en faciliteiten
All things are good thanks
20 nachten verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Thank you for the 4/5 rating!We are excited to see that you had an enjoyable experience at Millennium Knickerbocker Hotel Chicago. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

6/10 – Redelijk

Ann

Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hotel room was clean and well maintained. The two main issues for me were no grab bar in the shower which, I think, is a major issue, and the temperature control in the room. The thermostat could only be lowered to 65 degrees which kept the room at a constant 69 degrees. This was too warm for me to sleep comfortably.
2 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Ann, we appreciate you taking the time to share your feedback about your stay. It's pleasing to hear that you found our rooms to be neat and taken care of. Your thoughts about bathroom safety and room temperature adjustments have been noted. We understand everyone has unique comfort needs and we'll certainly acknowledge this in our ongoing efforts at improvement. We hope for the chance to better serve you in the future.

10/10 – Uitstekend

Donald, Minneapolis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Donald, it's wonderful to see your high rating for Millennium Knickerbocker Hotel Chicago. We're pleased that you had a fantastic experience with us. We aim to continue providing top-level service and hope to serve you again soon!

10/10 – Uitstekend

Shandrina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
3 nachten verbleven in januari 2024
Reactie van Customer Service op 17 apr 2024
Thank you for the wonderful rating, Shandrina!It's fantastic you enjoyed your time at Millennium Knickerbocker Hotel Chicago so much! We look forward to hosting you again soon for another amazing experience!

6/10 – Redelijk

Gina

Reisde met familie
Negatief: Voorzieningen
Good location
7 nachten verbleven in maart 2024
Reactie van Customer Service op 15 apr 2024
Gina, we're glad you appreciated our central location. We hope the next time you stay with us, every aspect of your experience exceeds your expectations.

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly atmosphere and convenience.
2 nachten verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
Greg, thank you for sharing your thoughts on Millennium Knickerbocker Hotel Chicago. We're chuffed to hear that you appreciated our welcoming ambiance and handy location. Looking forward to your next visit.

6/10 – Redelijk

Maria

1 nacht verbleven in maart 2024
Reactie van Customer Service op 13 apr 2024
Maria, thank you for taking the time to rate your stay. Your feedback is valuable, and we would like to know more about your experience at Millennium Knickerbocker Hotel Chicago. Hearing from our guests aids in continuously enhancing our services. Please feel free to share more details about your visit if you wish. We hope to have the chance to serve you again.

6/10 – Redelijk

Autumn

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Room was super hot, bed was lumpy and uncomfortable. Staff was nice though.
1 nacht verbleven in april 2024
Reactie van Customer Service op 11 apr 2024
Autumn, it's disheartening to learn about your experience regarding room comfort. Our priority is to provide an environment where our guests can relax optimally. On a positive note, we're glad our team members positively enhanced your stay. Your feedback helps us improve and we hope to have the opportunity to leave a better impression on your next visit.

10/10 – Uitstekend

Katelyn

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Thank you for the 5/5 rating, Katelyn!It's excellent you enjoyed your time at Millennium Knickerbocker Hotel Chicago so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 – Uitstekend

Tanya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly, hotel was very clean and quiet. Right off the Miracle Mile, very easy to walk to many events, restaurants, and shopping. Would highly recommend this property.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 3 apr 2024
Tanya, it's wonderful to hear that you enjoyed your stay at the Millennium Knickerbocker Hotel Chicago. We're thrilled that you found our location, right off the Miracle Mile, beneficial for attending events, dining, and shopping. Our team members are delighted to have contributed to a clean and quiet environment during your stay. Your recommendation is greatly appreciated. We're eagerly anticipating your next visit.

10/10 – Uitstekend

Rosely

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me gusto mucho, aunque la alfombra sucia! Excelente ubicación
6 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Rosely, apreciamos mucho tus comentarios positivos sobre Millennium Knickerbocker Hotel Chicago. Estamos encantados de saber que se benefició de nuestra ubicación superior. Sin embargo, tomamos nota de sus inquietudes con respecto a la limpieza y queremos asegurarle que nos esforzamos constantemente por lograr la excelencia en este departamento. Esperamos poder recibirlo nuevamente en el futuro.

10/10 – Uitstekend

Marzena

4 nachten verbleven in maart 2024
Reactie van Customer Service op 17 apr 2024
Thanks for the outstanding rating, Marzena!We're delighted your time at Millennium Knickerbocker Hotel Chicago was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 – Uitstekend

Angelina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
our stay at the millennium knickerbocker hotel was nothing short of lovely. aside from being very clean, the staff was extremely friendly, including bar staff. late night drinks were delicious, and bartender kevin was very nice and funny. aside from the historical aspects the building itself was gorgeous, and navigating to get to our room was easy. overall i would definitley recommend this hotel, and when i visit chicago again, i will certainly stay at the millennium knickerbocker hotel again.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Angelina, it is always heartening to learn when guests, like yourself, have such an enjoyable experience at the Millennium Knickerbocker Hotel Chicago. It's wonderful to hear the cleanliness, the friendliness of the team members, and the charm of the building added positively to your stay. Kevin, our bartender, will be thrilled to know he added humor to your evening. We're delighted to hear that you will consider us for your future visits to Chicago. Looking forward to welcoming you back!

8/10 – Goed

Angelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Angelia, it is wonderful to hear that you had a positive experience at the Millennium Knickerbocker Hotel Chicago. Providing memorable experiences for our guests is our ultimate goal. We hope to have the pleasure of welcoming you back in the future.

6/10 – Redelijk

Bernard

Reisde met partner
Positief: Personeel en service
Old building. In need of some touch ups. Bed sucked. Like the worst. The building is kept up as decently as possible but definitely room for updates. Staff was great. Be prepared for parking costs. Very close to high end shopping, the beach and the chicago360.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Bernard, thank you for sharing your insights. It sounds like certain aspects of the accommodation didn't entirely meet your expectations. Kindly know that we continually work on updates to enhance the guest experience. Pleased to learn our diligent team members were a highlight for you. Yes, our location is indeed convenient for those drawn to vibrant shopping and iconic spots. We value your feedback for our future improvements.

2/10 – Ontzettend slecht

Adriana C

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
We appreciate the feedback, Adriana.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 – Goed

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thoroughly enjoyed my stay at your hotel. Initially, the staff was very accommodating, although we did encounter some issues with our refrigerator, which had to be replaced twice. our bathroom seemed to have been unused for a while, as it required thorough cleaning. We also experienced a brief moment where the water came out yellow, and there was some residue on the base of the toilet that needed cleaning. However, overall, our stay was pleasant. One aspect that bothered me was the demeanor of the front desk host who was working on Monday, March 18th. She seemed standoffish and was not very knowledgeable about the Chicago Hop on Hop off bus tour. Her lack of assistance and incorrect directions regarding the closest station were disappointing. On the contrary, the doorman was extremely helpful and friendly. Furthermore, I suggest that the hotel consider installing a central microwave. As my husband and I are food enthusiasts, we found it inconvenient not to have a place to heat up our leftovers, which could be a dealbreaker for some guests. Despite these minor issues, I would still recommend your hotel to friends and family due to its excellent location. Just any fyi parking is expensive. Any SUV will cost $55. Regular cars $45. They allow you to go in and out as many time which is a good deal compared to other parking locations in the area.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Mary, thank you for choosing the Millennium Knickerbocker Hotel Chicago and for your constructive feedback. It's encouraging to know you appreciated our prime location and found your overall stay enjoyable.However, we are sorry to hear about the issues you experienced with the appliances and upkeep in the room - our team is already taking steps to address them. We also regret to learn about your interaction with one of our team members at the front desk. We promise to use your comments for further training and improvement.Your suggestion about adding a communal microwave has been noted, as we continually strive to enhance our guest experiences. Lastly, we are glad to know our parking policy was acceptable to you despite the price.Thank you once again for recommending us. We look forward to offering you an even better experience on your next visit.

8/10 – Goed

Cassandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shower/Jet Tub broken
1 nacht verbleven in maart 2024
Reactie van Customer Service op 24 mrt 2024
Cassandra, we regret to hear about the troubles experienced with the bathroom amenities during your stay. Our team members have taken note of this issue and are working to rectify it in a timely manner for our future guests. We hope to have you back and provide an improved experience next time.

10/10 – Uitstekend

Roland

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel close to interesting sightseeing.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 22 mrt 2024
Roland, thank you for choosing Millennium Knickerbocker Hotel Chicago. We're thrilled to hear that our prime location provided you with quick access to captivating attractions around the city. We hope to welcome you back for another exceptional experience soon!

10/10 – Uitstekend

Hongjoon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite, Kind
1 nacht verbleven in maart 2024
Reactie van Customer Service op 22 mrt 2024
Hongjoon, the Millennium Knickerbocker Hotel Chicago greatly values your feedback and is delighted to know that you appreciated our peaceful environment and our courteous team members. Your words are a testament to our ongoing efforts to provide exceptional service. We're looking forward to welcoming you back for another tranquil stay in the heart of Chicago.

4/10 – Matig

Travis

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is over the hill, outdated terribly and appears to be barely hanging on.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 19 mrt 2024
Travis, it's regrettable to hear that the hotel didn't meet your expectations regarding its aesthetics. We strive to maintain a balance of preserving our historical roots while fitting the comfort and convenience needs of our modern guests. We’re committed to continuous improvements and appreciate your feedback. We sincerely hope you will consider giving us another opportunity to host you and offer a more compelling experience.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are not big but the point of being in downtown Chicago is to be out on the town. Staff is very friendly! Bar had great drinks and food.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 18 mrt 2024
Paul, thank you for sharing about your recent stay at the Millennium Knickerbocker Hotel Chicago. We're thrilled to learn that our team members' friendliness added to your experience. We're also pleased to hear you enjoyed our cozy accommodations, as well as the food and drinks in the bar. We look forward to welcoming you back the next time you're in downtown Chicago.

10/10 – Uitstekend

Bianca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Customer Service op 14 mrt 2024
Bianca, thank you for choosing and rating the Millennium Knickerbocker Hotel Chicago so highly. We're thrilled to know you had a wonderful stay. We hope to welcome you back in the future!

10/10 – Uitstekend

joseph

2 nachten verbleven in maart 2024
Reactie van Customer Service op 13 mrt 2024
Thanks, Joseph! It's outstanding your time at Millennium Knickerbocker Hotel Chicago was fantastic. We can't wait until your next visit!

8/10 – Goed

Erna

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel room was not as clean as we remember stay here before.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 10 mrt 2024
Erna, it's disappointing to hear that your recent visit didn't live up to your past experiences. We consider cleanliness a top priority and we assure you that what you experienced is not typical. We hope you'll consider another stay where we can better demonstrate the high standards we're accustomed to. Thank you for your valuable feedback.

10/10 – Uitstekend

Alejandro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good.
5 nachten verbleven in december 2023
Reactie van Customer Service op 10 mrt 2024
Thanks for the perfect rating, Alejandro!We're pleased to hear that you have fully enjoyed your stay at Millennium Knickerbocker Hotel Chicago, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 – Goed

Sarabina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the property was within walking distance of a lot of different activities. I liked the in and out for the parking reservation for one set price. The hotel staff was friendly and professional at the front desk check in.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 6 mrt 2024
Sarabina, it's heartening to read your positive feedback about Millennium Knickerbocker Hotel Chicago. We're pleased to hear how much you appreciated our prime location and the convenient parking option. It's also wonderful to know that our front desk team members were able to contribute to your enjoyable stay. We look forward to the pleasure of welcoming you back in the future.

6/10 – Redelijk

Becky

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leaky sink in bathroom Had to switch rooms due to tv not working Multiple calls to receive service No air - very stuffy - had to come open windows (after calling Twice) No coffee in morning (had to go to Hotel across road)
1 nacht verbleven in maart 2024
Reactie van Customer Service op 6 mrt 2024
Becky, it disappoints us to learn that your stay was met with several challenges. We apologize for the inconveniences with the accommodations and the responsiveness of our team members. We understand how important prompt and efficient service is and we strive to meet those expectations. We appreciate your feedback as it guides us in making sure similar instances do not happen in the future.