To Our Valued Guest, Thank you for choosing to stay with us and taking the time to fill out a review. Here at the Candlewood suites we take great pride in our hotel and our level of service. While your last stay was not 100% we hope that you will give us another opportunity to make the Candlewood Suites your home away from home. Regards, Amy Dow Operations Manager

Sorry to hear that the hotel had a grease odor. Most likely it was temporary due to someone cooking, which can happen from time-to-time due to each room having a full kitchen. I hope it improved during your stay.

Thanks! Come back soon!

Glad it was a good stay!

Thanks!

Thank you.

Glad you liked it.

Thanks.

Hope you had a nice visit.

Hope we see you again.

Thank you!

Thanks!

Thank you for staying with us.

Thanks for staying with us!

Thanks for the nice rating!

I'm sorry that our hotel was not up to your expectations. We would like to know the reason for such a low rating, so that we can know what you experienced and work on getting better.

Thanks Brandon!

Thanks!

Thanks for staying with us. I'm sorry that you did not realize that the non-refundable, non-cancelable reservations do not have the flexibility to leave early and get refunded. Whenever you need that flexibility, it's best to book a cancelable reservation, which is usually a few dollars more. Thanks for staying with us!

Hope you had a great stay!

Thank you for the nice review!

Thanks for visiting!

Thank you!

Hope to see you again.

Thanks for staying with us.

Glad you had a nice stay.

Thank you for the nice review! Hope we see you again.

Thank you for the 10! Hope your stay was amazing!

Thanks for staying with us!

Thank you for staying with us. I'm sorry that you lost your glasses, but I've spoken to the housekeeping team and they confirmed to me that the glasses were not left in your room. I've entered your information into our lost and found system, so if they show up elsewhere on property, we can match them to your report. We do not offer a breakfast or a swimming pool. The amenities that we provide are listed on all booking sites that take reservations for our hotel.Regarding creepy men circling our parking lot, I hope you alerted the front desk. Nothing like that would be tolerated, and I'd love to hear the description of the incident if you would care to contact me. I'd really like to know what you saw.

Thanks!

I'm so sorry that your stay was not a good one. How could we have made this better for you?

Glad you liked the hotel, and I would love to hear what would have made our score and 10 instead of an 8. Hope you visit again!

Thank you for taking the time to post a review.While there was absolutely a problem that you encountered upon arrival, you refused our offer of moving your room. We provided a free room for your family member who no longer wanted to use the sofa bed for the two nights that you told us she would be staying. When she decided to stay a third night, we offered her an extreme discount, which she accepted, even though you had moved, on the 2nd evening, to a room with a perfectly fine sofa bed.The interactions with our staff that you describe are simply are false.Congratulations on the graduation of your sailor. It is a true accomplishment to complete the Navy's Boot Camp successfully.

Thank you for the kind words. Hope to see you again!

Thank you for staying with us.

Thank you for noticing the staff!

We're glad you had a nice stay!

Glad it worked out for you.

Glad you had a nice stay.

Please let us know what we could have done to earn a 10!

Thanks for visiting!

Thanks!

Glad your stay was good.

Thanks!

Thanks!

Thank you.

Glad you took a chance on us!

Thanks for visiting.

Please let us know what could have been better.