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Beoordelingen van The Peninsula Chicago

5 out of 5
The Peninsula Chicago
108 East Superior Street, Chicago, IL

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 906 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 1001 beoordelingen" "

10/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

10/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marc van't

4 nachten verbleven in juli 2022

10/10 – Uitstekend

Ibrahim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall experience was fantastic. Definitely the best choice available in Chicago
1 nacht verbleven in april 2024
Reactie van The Peninsula Chicago op 30 apr 2024
Dear Ibrahim,Thank you for taking the time to share your review of The Peninsula Chicago. We are honored to read your kind words, and we are delighted that you enjoyed your overall experience. We hope to welcome you back for another visit soon!Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Gaurav

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are thoughtful and provide the best service. While I was there, I was already planning to come back and stay there again!
3 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 29 apr 2024
Dear Gaurav,Thank you for sharing your kind review of The Peninsula Chicago! It is wonderful to read that our staff made a memorable impact on your stay. We look forward to welcoming you back again in the future.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent as usual
3 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 23 apr 2024
Dear Larry,We are pleased that you enjoyed your experience at The Peninsula Chicago! Thank you for sharing your review. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Marlene

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with all aspects of my stay!
3 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 23 apr 2024
Dear Marlene,We are delighted to read that you were happy with your stay! Thank you for sharing your review. We hope to welcome you back again in the future.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Andy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fabulous as always!
2 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 23 apr 2024
Dear Andy,Thank you for sharing your kind review! We hope to welcome you back to The Peninsula Chicago again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Teresa

Positief: Netheid, staat van de accommodatie en faciliteiten
YOGA AND POOL AND ELEGANT LUNCH AREA PLUS LOVE MY SUITE !!!!
2 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 18 apr 2024
Dear Teresa,Thank you for sharing your review of The Peninsula Chicago! We are delighted that you enjoyed yoga, the pool, lunch area, and your suite. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

4/10 – Matig

Mario

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
They hotel allows guests to smoke all kind of herbs. Annoying. Smoking not cigarettes nor cigars. Nothing happens if you complaint. Not a regular 5 stars hotel.
3 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 17 apr 2024
Dear Mario, I am concerned to read your review regarding smoking at The Peninsula Chicago. I would love to speak with you directly about your experience at the hotel, should you be open to it. Please feel free to call the hotel and ask to speak with Vince Reyes in the Executive Office. I look forward to connecting with you. Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Roderic

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an excellent property. Comfortable, exceptionally well appointed and detail oriented room design. VERY comfortable bed and DARK, quiet room. Great for sleeping. Prompt service, great breakfast. Highly recommend.
2 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 18 apr 2024
Dear Roderic,Thank you for your kind recommendation of The Peninsula Chicago. We are delighted that you enjoyed your experience, including the room design, breakfast, and service provided by our staff. We hope to welcome you back for another visit soon.Warm regards,Vince ReyesHotel Manager

2/10 – Ontzettend slecht

John

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Peninsula Chicago op 16 apr 2024
Dear John,Thank you for sharing your review. I am disappointed to read the rating and would love to hear more about your experience so that we may improve for the future. Should you be open to it, please feel free to call the hotel and ask to speak with Vince Reyes in the Executive Office.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Benjamen, Plainfield

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely wonderful! ALL employees were very friendly and knowledgeable. Rooms were very nice and clean. Location is perfect for shopping, dining, and some museums. Will definitely stay here again!
3 nachten verbleven in maart 2024
Reactie van The Peninsula Chicago op 16 apr 2024
Dear Benjamen,Thank you for sharing your kind review! We are delighted that you enjoyed your experience, including the service provided by our staff, the rooms, and the location of the hotel. We look forward to welcoming you back again for another visit.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is really classy
1 nacht verbleven in april 2024
Reactie van The Peninsula Chicago op 16 apr 2024
Dear Kenneth,Thank you for sharing your review of The Peninsula Chicago! We are pleased that you enjoyed your experience, and we hope to welcome you back soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding staff & service, fantastic central location, beautiful pool/jacuzzi, spa, best breakfast & lunch at The Lobby restaurant, rooftop bar, I could go on......just a great place!
Reactie van The Peninsula Chicago op 12 apr 2024
Dear Richard,Thank you for your kind review! We are delighted that you enjoyed your overall experience at The Peninsula Chicago, including the service provided by our staff. We appreciate your positive feedback, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Impeccable service and amenities! Top notch!
1 nacht verbleven in april 2024
Reactie van The Peninsula Chicago op 12 apr 2024
Dear Julie,Thank you for your wonderful review! We are delighted that you enjoyed the service and amenities. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Johnny Chi Pao

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful room with every possible amenity.
2 nachten verbleven in april 2024
Reactie van The Peninsula Chicago op 12 apr 2024
Dear Bill,Thank you for sharing your review. We are pleased that you enjoyed the room and amenities, and we hope to welcome you back for another stay soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Marta, Key Biscayne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service top notch luxiry
3 nachten verbleven in maart 2024
Reactie van The Peninsula Chicago op 2 apr 2024
Dear Marta,Thank you for sharing your kind review of The Peninsula Chicago! We are delighted that you enjoyed your experience, and we hope to welcome you again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Viviane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very attentive staff
4 nachten verbleven in maart 2024
Reactie van The Peninsula Chicago op 28 mrt 2024
Dear Viviane,Thank you for your kind praise of our staff at The Peninsula Chicago! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Brooke

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing memorable stay! Staff was very friendly and helpful. Highly recommend!
3 nachten verbleven in maart 2024
Reactie van The Peninsula Chicago op 26 mrt 2024
Dear Brooke,Thank you for your kind recommendation of The Peninsula Chicago! We are delighted to read that you had a memorable stay, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Neil, Austin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Dami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staffs are so nice.
1 nacht verbleven in maart 2024
Reactie van The Peninsula Chicago op 14 mrt 2024
Dear Dami,Thank you for your praise of the staff at The Peninsula Chicago! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Stephen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highest quality of customer service I have ever experienced.
2 nachten verbleven in maart 2024
Reactie van The Peninsula Chicago op 14 mrt 2024
Dear Stephen,Thank you for sharing your review of The Peninsula Chicago! We are delighted that you enjoyed your experience, including the service provided by our staff, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel and great location
1 nacht verbleven in februari 2024
Reactie van The Peninsula Chicago op 27 feb 2024
Dear Marco,Thank you for sharing your review! We are pleased that you enjoyed the hotel and location, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Guillermo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo excelente. El hotel es espectacular, fui por San Valentín y Emma en la recepción nos trató excelente, incluso nos dió champagne y fresas para que nuestro hospedaje fuera lo mejor. Es el mejor hotel y el mejor trato. La mejor piscina de todo Chicago. Volvería mil veces.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel in Chicago.
1 nacht verbleven in februari 2024
Reactie van The Peninsula Chicago op 22 feb 2024
Dear Jose,We are honored to read your kind words. Thank you for sharing your review! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Megan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice hotel.
1 nacht verbleven in februari 2024
Reactie van The Peninsula Chicago op 22 feb 2024
Dear Megan,We are honored to read your review. Thank you for sharing your comment! We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Jilian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay at the Penninsula was fantastic, as it is every time. The service was amazing, and this was our first time at their incredible spa. We will definitely be back!
1 nacht verbleven in februari 2024
Reactie van The Peninsula Chicago op 22 feb 2024
Dear Jilian,Thank you for your review and for being a loyal guest of The Peninsula Chicago! We are delighted that you enjoyed your stay as well as your spa experience. We look forward to welcoming you back again.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Shaun

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Mary Anne, Corona

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is looks upscale and clean. The location is safe and literally right outside is upscal shopping, grocery, and pharmacy. There is also several restaurants in walking distance like across the street. The rooms are nicely updated. They also have an ice rink. The most important thing that stood out was the staff, from all departments. The gentlemen named Mohammad checked is in as was ultra polite, helpful, and efficient. The concierge was helpful and patient and gave amazing recommendations to great restaurants even tho the hotel offers their own. The housekeeping. Literally the best ive ever had in a hotel.. she might have been better than my personal housekeeper. She didnt clean around things or just do a freshen up. I would definitely stay again. Our stay was in Feb for 3 nights. We were in town for a concert at United Center which was a 15min uber ride very convenient.
3 nachten verbleven in februari 2024
Reactie van The Peninsula Chicago op 8 feb 2024
Dear Mary Anne,Thank you for your kind review. We are delighted that you enjoyed your stay, including the location, rooms, and service provided by our staff. We will make sure to share your praise with them. We hope to have the pleasure of welcoming you back for another stay in the future.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

jerry

1 nacht verbleven in februari 2024

10/10 – Uitstekend

ferda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location, friendly staff, we very much liked them giving us very generous late check out
4 nachten verbleven in januari 2024
Reactie van The Peninsula Chicago op 8 feb 2024
Dear Ferda,Thank you for sharing your review! We are pleased that you enjoyed the hotel's location as well as the service provided by our staff. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Piper

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Special Place
Always special to be at The Peninsula! Staff is excellent and hotel is lovely.
1 nacht verbleven in februari 2024
Reactie van The Peninsula Chicago op 7 feb 2024
Dear Piper,Thank you for your kind review of The Peninsula Chicago! We are pleased to read that you enjoyed your stay, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Phoebe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mosmi, Chicago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This felt like a true international luxury property. It felt restorative and there was great attention to detail. Would highly recommend! Only negative is that the windows could use more sound proofing since you could hear some city noises such as ambulances from the nearby hospital.
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 31 jan 2024
Dear Mosmi,Thank you for your kind recommendation of The Peninsula Chicago! We appreciate your review and feedback, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Scott

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Jackie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home away from home
A night in town for my birthday. Had to check in late but the room was available and well appointed with welcome champagne and fruit for my arrival. Upon check in I was offered a late check out even though I didn’t require it; it was a nice touch. Always professional, friendly and comfortable.
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 27 jan 2024
Dear Jackie,Happy birthday! Thank you for sharing your kind review and for choosing to stay with us on your special day. We are delighted that you enjoyed your visit, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

6/10 – Redelijk

Geoffrey

Zakenreiziger
Positief: Netheid, personeel en service
I booked the property because it had a great gym and spa. Upon my arrival i found out that the gym was moved to a temporary location and that the.mens spa facilities were closed completely. I was veryz dissapointed as this was the reason i chose to stay there
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 23 jan 2024
Dear Geoffrey,I am disappointed to read that you had an unsatisfactory experience due to the fitness center and men's steam room closures. We appreciate your feedback and we are glad that you were able to touch base with our team regarding your experience. We look forward to welcoming you back in the future.Warm regards,Maria Razumich ZecRegional Executive Vice President, USA and Managing Director, The Peninsula Chicago

2/10 – Ontzettend slecht

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 17 jan 2024
Dear David,I am concerned to see that you did not have a satisfactory experience at The Peninsula Chicago. I would love to speak with you directly to learn more about your experience, should you be willing to share. Please feel free to call the hotel and ask for Maria Zec so that we may discuss, as we are always striving to improve for our guests.Warm regards,Maria Razumich ZecRegional Executive Vice President, USA and Managing Director, The Peninsula Chicago

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great family stay
We had a staycation with our two kids (3 and 5) and had the most wonderful time. The staff was amazing and all the surprises were perfect. Chris the Page was great with our kids and they loved him!
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 17 jan 2024
Dear Traveler,Thank you for sharing your wonderful review! We are delighted to read that you and your family enjoyed your staycation at The Peninsula Chicago. Thank you for your kind praise of Chris as well.We hope to have the pleasure of welcoming you back again soon.Warm regards,Maria Razumich ZecRegional Executive Vice President, USA and Managing Director, The Peninsula Chicago

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome
This is one of the finest Hotels in the Windy City. The Service was awesome and attention to detail was ⭐️⭐️⭐️⭐️
2 nachten verbleven in januari 2024
Reactie van The Peninsula Chicago op 17 jan 2024
Dear Michael,Thank you for taking the time to share your review. We are humbled to read your kind words about The Peninsula Chicago, and we hope to welcome you back for another stay soon.Warm regards,Maria Razumich ZecRegional Executive Vice President, USA and Managing Director, The Peninsula Chicago

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spotless
We were in Chicago for 2 nights to meet friends and stayed at Peninsula. It was spotlessly clean, spacious and the service was impeccable.
2 nachten verbleven in januari 2024
Reactie van The Peninsula Chicago op 11 jan 2024
Dear Emily,We are delighted to read that you enjoyed your stay at The Peninsula Chicago! Thank you for sharing your review and for your kind comments about the cleanliness and service. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

6/10 – Redelijk

Nicole

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hot tub was under maintenance and was not. Notified until we checked in. Our room had stains all over the couch. We’ve stayed her numerous times any always prior to yesterday had an amazing time this time I was very disappointed.
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 10 jan 2024
Dear Nicole,I am disappointed to read about your recent experience at The Peninsula Chicago. Please accept my sincere apologies for the lack of communication regarding the hot tub closure, as we needed to close it unexpectedly due to a leak. Also, I sincerely apologize for any stains in your guest room. We will have our team look into this. I invite you to reach out to me directly, should you be open to discussing your experience further, as we are always striving to improve for our guests. Please feel free to call the hotel and ask for Vince Reyes.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

George D., Glenview

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the top hotels in Chicago. We had a seamless, woderful stay. The hotel was beautifully decorated for the holidays and the staff was extremely friendly
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 8 jan 2024
Dear George D.,Thank you for sharing this wonderful review! We are delighted that you had a seamless, wonderful stay at The Peninsula Chicago. Thank you for your kind compliments of our staff as well. We hope to have the pleasure of welcoming you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

JONATHAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Voorzieningen
Amazing hotel best in town. They found out it was our anniversary and the upgraded our room and we found champagne and chocolate covered strawberries in our room.
1 nacht verbleven in december 2023
Reactie van The Peninsula Chicago op 8 jan 2024
Dear Mark,Happy anniversary! We are delighted that you chose to stay with us to celebrate your special occasion, and we appreciate your kind review. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5/5
Great place to stay when visiting Chicago. It’s a beautiful property and in a nice part of downtown. Convenient location which is close to everything on the MagMile. Staff are all very friendly.
3 nachten verbleven in december 2023
Reactie van The Peninsula Chicago op 8 jan 2024
Dear Traveler,Thank you for taking the time to share your review! We appreciate your kind feedback about the hotel and our staff, and we hope to welcome you back again during your next visit to Chicago.Warm regards,Vince ReyesHotel Manager

10/10 – Uitstekend

Arthur

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean hotel with great customer service.
1 nacht verbleven in januari 2024
Reactie van The Peninsula Chicago op 4 jan 2024
Dear Arthur,Thank you for your kind review of The Peninsula Chicago! We are pleased that you enjoyed your experience, and we hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager