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Beoordelingen van Eretria Hotel & Spa Resort

4 out of 5
Eretria Hotel & Spa Resort
5th km Eretria - Aliveri Road, Magoula, Eretria, Evia

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 4 van 7 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 7 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 7 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 7 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 7 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

2,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Danielle

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
6 nachten verbleven in augustus 2023
Reactie van General Manager op 5 sep 2023
Dear Guest,Thank you for staying at Eretria Hotel & Spa Resort and for taking the time to rate your experience with us. We hope that despite any inconveniences caused, we can welcome you back again in the future to ensure a much more satisfactory stay.Kind Regards,Stavroula Legkou

6/10 – Redelijk

Christina

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely kind and always offered excellent service with a smile! Majority of the food was frozen and poorly cooked. The beverages included were unfortunately of low quality
4 nachten verbleven in juli 2023
Reactie van General Manager op 7 aug 2023
Dear Guest,Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We do appreciate your recognition of the staff and their hospitality and especially for their effort to make all our guests feel safe and we will be pleased to share your positive comments with the team. We are sorry to read that your experience in the restaurant area was below your expectations. We strive to achieve the best quality and service, and we truly regret that we fell short of our goals. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments. We hope that despite the inconveniences we can welcome you back again in the future.Kind Regards,Stavroula Legkou

10/10 – Uitstekend

Hyeokdong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van General Manager op 15 jun 2023
Dear Guest,Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind Regards,Stavroula Legkou

10/10 – Uitstekend

VASILIKI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing!
Amazing! Highly recommend. The grounds, pool area and the beach are fabulous. The food is tasteful and plentiful and served in a gorgeous dining area, inside and outside. The loukoumades served at breakfast are some of the best we have had in Greece. The room and balcony were enormous and the bed super comfortable.
3 nachten verbleven in september 2022

10/10 – Uitstekend

GEORGOUSIS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021
Reactie van Reservations Department op 26 aug 2021
Dear Guest, Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards,

10/10 – Uitstekend

GRIGORIOS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van General Manager op 17 aug 2021
Dear Guest, Let us thank you for recommending Eretria Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Maria Tzachani General Manager

4/10 – Matig

Kostas

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Το ξενοδοχείο δεν ηταν έτοιμο να ανοίξει, τα δωμάτια δεν είχαν καθαριστεί. Το πρώτο δωμάτιο που μας έδωσαν ηταν επιεικώς απαράδεκτο! Μόνο το πρωινό ήταν κάπως καλό. Η τιμή υπερβολικά υψηλή σε σχεση με αυτά που προσέφερε.
1 nacht verbleven in juni 2021
Reactie van General Manager op 17 aug 2021
Aγαπητέ Eπισκέπτη, Σας ευχαριστούμε για την κριτική σας. Λυπόμαστε όμως που δεν μείνατε ικανοποιημένος από τις υπηρεσίες μας τις πρώτες ημέρες λειτουργίας του ανακαινισμένου ξενοδοχείου μας. Ελπίζουμε να σας καλωσορίσουμε ξανά σύντομα στο Eretria Hotel & Spa Resort για να σας εξυπηρετήσουμε καλύτερα. Με εκτίμηση, Μαρία Τζαχάνη General Manager