The hotel personell at the reception did their absolute best to make our stay as good as possible. So from that aspect there are no complaints. However, there is mismatch between what is described and pictured and reality of the boutique hotel.
- there are descriptions on the amenities that are not true in reality (full-service spa, coffee/tea maker in the rooms, pillow menu, pillowtop mattress, soundproof rooms). The lack of some of this is in dialogue described as due to covid, but then I think the hotel should be making this clear on their site.
The rooms for sure are not even close to be soundproof. Not sure why this is listed at all as you can hear everything.
Being boutique, I also would expect something extra but I did not experience anything that would make this hotel Boutique.
F.ex the breakfast is a standard continental breakfast, and the juice of low quality concentrate and the coffee machine is not suitable the breakfast rush.
My room had a fridge that was in a closet. However its door got stuck to the frame everytime so that I actually has to lift the fridge to be able to close it. Should be easy to fix, but it should be done.
On the positive note, the hotel provided beach towels and parking which was very helpful.
So all in all, the level of expectation the hotel had created with me on their website did not match reality, although Penelope and George really did all they could to make the stay nice.