Exterieur
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Beoordelingen van Mitsis Summer Palace

5 out of 5
Mitsis Summer Palace
Kardamena, Kos, Kos Island

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 24 van 70 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 70 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 70 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 70 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 70 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Felicia Brigitte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023
Reactie van Guest Relations, Summer Palace op 2 okt 2023
Dear Felicia Brigitte, We are glad our guests enjoyed their stay at Summer palace. We would love to welcome them back next year!Best regards,

2/10 – Ontzettend slecht

Geraart, Hasselt

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is een groot massadorp. Onpersoonlijk. Kamers liggen ver uit mekaar.
1 nacht verbleven in september 2018
Reactie van Summer Palace Guest Relations op 16 sep 2018
Dear Geraart, Thank you for posting your review. We are sorry that to read your comments after your stay at Mitsis Summer Palace. Kindly note that our hotel offers 252 rooms and spreads on a hill. The majority of our guests recommend us about our hospitality and friendliness. Sincerely,

10/10 – Uitstekend

Jessiman Marie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the modern style of the room and the sun beds on the balcony.
7 nachten verbleven in oktober 2023
Reactie van Guest Relations, Summer Palace op 28 okt 2023
Dear Jessiman Marie,thank you for your positive feedback and rating on our Resort. We are very glad that your stay with us was a pleasant experience. We were delighted to have you with us and look forward to welcoming you back again.With kind regards

10/10 – Uitstekend

Florian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful weather and a top adress for vacation at the End of octobre 👌
7 nachten verbleven in oktober 2023
Reactie van Guest Relations, Summer Palace op 28 okt 2023
Dear Florian,It is encouraging to read positive comments about our Resort. We thank you for taking the time to share your experience at Summer Palace with other travelers. We are very glad you enjoyed the hotel and the sunny weather on Kos island.We look forward to your next visit!With kind regards

6/10 – Redelijk

Julie

Reisde met partner
Positief: Personeel en service
The beach was superb and you could stay all day as you could get food and drink . The staff were almost all friendly but the food was standard . The place was clean and you could get a cart to beach / supermarket the drivers were very friendly . The Mediterranean brunch was my favourite meal and staff consistently lovely here .
7 nachten verbleven in oktober 2023
Reactie van Guest Relations, Summer Palace op 17 okt 2023
Dear Julie,Thank you for taking the time to share your recent experience at Summer palace. We are glad you enjoyed your stay with us and hope to welcome you back next summer. Best regards

6/10 – Redelijk

Patricia

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Staff make this hotel, everyone lovely. Food hit and miss. Room, great think we had the best, watching the sun go down. All in all we enjoyed our 2 weeks. Lovely island, must hire a car to see all the nooks and crannies.
14 nachten verbleven in september 2023
Reactie van Guest Relations, Summer Palace op 9 okt 2023
Dear Guest,Thank you for taking the time to post your comments about your stay at Summer Palace. We are very pleased to read that your stay with us was a pleasant and rewarding experience.Your comment for the food is well noted and we will try to make our best in order to improve it.We wish you all the best and look forward to welcoming you back again.

6/10 – Redelijk

Christoph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2023
Reactie van Guest Relations, Summer Palace op 9 okt 2023
Dear Christoph,thank you for taking the time to post your rating on our Resort!We wish you all the best and hope to welcome you again in Summer Palace!

8/10 – Goed

Ralf

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Ralf,thank you for taking the time to post your positive feedback on our Resort!We wish you all the best and we look forward to welcoming you back again!With kind regards

8/10 – Goed

Edson Joaquim da Cruz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
4 nachten verbleven in september 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Edson Joaquim da Cruz ,thank you for taking the time to post your positive feedback on our Resort! We are very pleased that you have enjoyed your stay with us!We were delighted to have you with us again and we look forward to your next visit!Best regards

8/10 – Goed

Sana

4 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Justin,thank you for taking the time to post your positive feedback on our Resort!We wish you all the best and we look forward to welcoming you back!With kind regards

10/10 – Uitstekend

Jonathan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles top. Die Angestellten waren extrem freundlich, gerade zu unserem Kind.
7 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Jonathan ,it is encouraging to read positive comments about our Resort. We thank you for taking the time to share your experience at Summer Palace with other travelers. We are very glad you enjoyed the hotel and our staff and we look forward to welcoming you back!Best regards

6/10 – Redelijk

Justin

5 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Justin,thank you for taking the time to post your feedback on our hotel.We hope to have the opportunity to have you again in the future so that we can improve your experience!We wish you all the best and we look forward to welcoming you back!With kind regards

4/10 – Matig

Lisa

Negatief: Personeel en service
7 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Lisa,thank you for taking the time to post your rating about Summer Palace.We hope to have the opportunity to have you again in the future so that we can improve your experience!We wish you all the best!With kind regards

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service
E’ lunga la strada per essere un 5 stelle
Per la nostra esperienza l’hotel purtroppo non ha servizi e staff adeguati ad un hotel 5 stelle. La struttura include una zona nuova bella e un’area vecchia ancora da ristrutturare. La parte vecchia dell’hotel come la hall e la sala buffet non hanno aria condizionata e non sono ben tenute a livello di pulizia (cibo in giro, piatti sporchi accumulati, condizionatori non funzionanti completamente ricoperti di sporco nero…). In generale, i camerieri e lo staff pulizie sono disattenti e non curanti sufficientemente dello sporco. I pasti buffet hanno abbastanza ampia scelta anche se ripetitivi e la qualita’ e’ piu’ allineata a quella di un villaggio turistico di medio basso livello. Ragione per cui abbiamo cenato poche volte in hotel. La spiaggia dell’hotel ha lettini e ombrelloni vecchi e ci sono parecchi insetti, ragione per cui non ne abbiamo mai usufruito. Il bar della spiaggia e’ decadente e poco fornito. La parte nuova dell’hotel, che include camere, zone piscine e ristoranti a la carte, e’ molto bella e abbastanza ben tenuta. Le camere sono belle e sempre ben rifornite di bibite ed altro. Anche qui qualche problemino con la pulizia. Dopo aver condiviso i nostri feedback attraverso una survey online che e’ arrivata dall’hotel dopo qualche giorno di soggiorno, siamo stati convocati a parlare con un responsabile, che si e’ limitato a segnare i nostri feedback e farci ripulire la camera. C’e’ tanto ancora su cui lavorare.
7 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 30 sep 2023
Dear Anonymous, Thank you for taking the time to post your feedback about our Resort.We wish to inform you that the old part of the hotel (main restaurant and lobby) is included in the final project of our renovation within the next 2 years.We sincerely apologize we were not able to meet your expectations concerning the main restaurant and the beach bar. We have addressed your points of dissatisfaction to the Food and Beverage Manager and the Chef, since your feedback is essential on our continuous effort of improvement.However, we are very pleased that you have enjoyed your room, the a la carte restaurants and the rest of the Hotel’s facilities.We hope that we will have the opportunity to welcome you again, in order to make it up for you!Best regards

4/10 – Matig

Evangelos

5 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Evangelos,thank you for taking the time to post your rating about Summer Palace.We hope to have the opportunity to have you again in the future so that we can improve your experience!We wish you all the best!With kind regards

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities, friendly attentive staff, great food, lots of sunshine. Loved all of it.
5 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Jennifer,thank you for taking the time to write about Summer Palace. We are very pleased that you have enjoyed your stay with us!We will be looking forward to seeing you again!With kind regards

6/10 – Redelijk

Christiana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a nice hotel but too expensive for what it is. I also believe you need a car if your staying here and want to explore. No other restaurants are near by / walkable . This hotel is all inclusive.We had a reservation at the sushi Al a crate restaurant and we did not like any of the food. Everything was cold and was not made to order. I would rate it a 0 out of 5 . We did however enjoy the Italian / Mediterranean restaurant the med. Buffet can be a hit or miss. Beach gyro station always had a long line. Overall good rating is a 2.5 out of 5. Staff is welcoming. The room we got was close to the main building so it kept us up at night hearing the arcade games. I had a hard time finding a beach lounger since everyone claims the chairs. In my opinion the pool is cloudy/ foggy.
2 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 30 sep 2023
Dear Christiana,Thank you for taking the time to write about your recent experience at Summer Palace Hotel.Regarding the Dusk Bar restaurant, we wish to inform you that the available menu is containing exclusively cold dishes. Apologies for the miscommunication there.Concerning the beach bar, please note that the frequency of customers depends on the period of time someone is visiting our hotel and unfortunately during high season we are facing some delays. We will work on that.As for the beach loungers, we wish to mention that except the infinity pools, there are six extra pools and many sun loungers and parasols on the upper side of the hotel.Nonetheless, we honestly appreciate your positive feelings about our Med a la carte restaurant and our staff.We wish you all the best and we hope have the opportunity to welcome you again in order to improve your experience! Best regards

8/10 – Goed

Paolo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bella struttura Pochi posti nell infinity pool
4 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear Paolo, thank you for your taking the time to post your feedback about our Resort.We are very glad you enjoyed the hotel and we look forward to your next visit!With kind regards

8/10 – Goed

Igor, Reinbek

10 nachten verbleven in augustus 2023
Reactie van Guest Relations, Summer Palace op 28 sep 2023
Dear lgor,thank you for taking the time to share your feedback on our hotel.We wish you the best and we look forward to welcoming you back!Best regards

10/10 – Uitstekend

Chloe Hjelm

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in juni 2023
Reactie van Guest Relations, Summer Palace op 30 sep 2023
Dear Chloe Hjelm,thank you for taking the time to post your positive rating about our Resort!We wish all the best and we look forward to welcoming you back!Best regards

10/10 – Uitstekend

Andreas

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel was a dream. Excellent food/views/service, salt water infinity pool, good beach. 10/10
1 nacht verbleven in juni 2023
Reactie van Guest Relations, Summer Palace op 30 sep 2023
Dear Andreas,it is encouraging to read positive comments about our Resort. We thank you for taking the time to share your experience at Summer Palace with other travelers. We are very glad you enjoyed the hotel, the facilities and our services.We look forward to welcoming you back.With kind regards

10/10 – Uitstekend

Martina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Simply fabulous!
Staff were so helpful and friendly. Everywhere was spotless. The food was amazing. We will definitely be coming back!!
4 nachten verbleven in mei 2023
Reactie van Guest Relations, Summer Palace op 30 sep 2023
Dear Martina, Thank you for taking the time to post your comments about your stay at Summer Palace. We are very pleased to read that your stay with us was a pleasant and rewarding experience and we look forward to welcoming you back again!With kind regards

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great holiday at Mitsis Summer palace. We read mixed reviews before going but for us the hotel, accomodation, food options and beach were perfect.
14 nachten verbleven in juli 2022

8/10 – Goed

Pernille Tang

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb til prisen
Super dejligt hotel, skøn beliggenhed, fantastisk udsigt og stemning - rigtig godt til prisen. Superior dobbelt værelse med seaview
7 nachten verbleven in juli 2022

8/10 – Goed

Petr

2 nachten verbleven in juni 2022

4/10 – Matig

Nicole

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schlechtester Service den ich jemals erlebt habe. Jeden Tag gab es eine neue Enttäuschung. Das Zimmer und auch das Buffet entspricht niemals einem 5 Sterne Hotel. Das Personal ist sehr desinteressiert, wirkt genervt. Handtücher im Zimmer wurden nicht neu bestückt. Der neue Trakt ist allerdings sehr schön gestaltet, dadurch aber leider sehr überfüllt ( Kampf um die Plätze am Infinity- Pool)… Achtung bei der Zimmerwahl, sonst landet man im alten Trakt ( Niemals 5 Sterne!!!)
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Jade Jasmine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have just returned from a fantastic week at Summer Palace. The staff were so helpful and friendly and the hotel itself is very impressive, although it’s certainly worth paying more to stay in a renovated room. The meals we had were lovely and there was a fanatic selection of quality cocktails. We love the Mitsis chain and Summer Palace didn’t disappoint.
7 nachten verbleven in mei 2022

10/10 – Uitstekend

Heike

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Das Mitsis Summer Palace ist iwunderbar angelegt, denn es ist dem kargen Hang hinter ihm angepasst, ohne ein Störfaktor für die Umgebung zu sein . Es hat Sonne von Sonnenaufgang bis Sonnenuntergang, Der Strand ist mit freien Sonnenliegen und Sonnenschirmen großzügig bestückt. Die Infinity-Pools sind traumhaft, aber die Liegen dort schwer zu bekommen. Es gibt im Rahmen des All inclusive Themen-Restaurants, die äußerst attraktiv sind, aber ca 2 Tage vorher reserviert werden müssen. Wenn du clever bist, kannst du vor deiner Ankunft telefonisch an der Rezeption deine interne Nummer erfragen und damit reservieren .. Vor allem das Den mit dem integrierten Grilltisch ist etwas ganz besonderes aber auch die anderen Restaurants haben einen Blick auf die Bucht und die ganz besondere Küche 😃 Ich habe noch nie ein überzeugenderes All Inklusive Konzept erlebt wie bei Mitsis
2 nachten verbleven in oktober 2021

4/10 – Matig

RONEN

5 nachten verbleven in oktober 2021

10/10 – Uitstekend

Adrianna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing!
Our stay was amazing! We stayed in one of the older rooms but it was very spacious, clean and had a beautiful sea view. The buffet restaurant (Panorama) had a lot of variety every day. We are vegetarian and there were plenty of options to choose from :) We used all the a la carte restaurants, too! It's quite easy to get a table at the Med for brunch and dinner (usually you need to book one or two days ahead), but a table at the Den (BBQ one) is almost impossible to get. I strongly recommend checking on the booking page regularly, in case someone cancels. That's how we got our table there, as they were fully booked for the duration of our stay. The experience is great and they offer a nice selection of veggies too. I would love to see more vegetarian options (main courses) for the dinner at the Med in the future. The drinks are great! Bartenders are going the extra mile to make them delicious! You can get the best ones at the Den or the Med/by the pool. The main infinity pool is amazing, although it's really hard to get a spot around there during the day. It's worth trying around lunchtime/in the afternoon, as that's when some spaces become available. I would suggest going to the beach in the morning or using one of the many pools around the hotel. Nests are wonderful to spend time in too! The staff at the hotel is really friendly and helpful! They also refill the minibar in the room every other day for free! Overall, we've got a great value out of our stay!
5 nachten verbleven in september 2021
Reactie van Summer Palace Guest Relations op 6 okt 2021
Dear Adrianna, Thank you for taking the time to write your comments about Summer Palace, in such detail. We are very pleased that your stay with us was such a pleasant and rewarding experience. Rest assured that your comments and suggestions are higly appreciated and we will take them into consideration for further improvements. Kind regards,

8/10 – Goed

Karin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zimmer mit Pool - ein Highlight
Insgesamt ein super Aufenthalt. Zimmer mit eigenem Pool kann ich nur empfehlen. Leider waren keine Spa-Buchungen möglich. Essen ebenfalls Top
6 nachten verbleven in september 2021
Reactie van Summer Palace Guest Relations op 6 okt 2021
Dear Karin, Thank you for taking the time to write about Summer Palace. We are happy to read that you had a nice stay here with us and that you have enjoyed our rooms. Furthermore, let us point out that you can book our Spa treatments online via our concierge platform. With kind regards,

6/10 – Redelijk

Katie

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Only half of it is renovated. When it has finished renovations, it will be a 4/5* hotel. The old part of the hotel is really dated. The website is not an accurate representation of the hotel.
7 nachten verbleven in september 2021
Reactie van Summer Palace Guest Relations op 6 okt 2021
Dear Katie, Thank you for taking the time to post your comments about Summer Palace. We really appreciate your feedback on our hotel, but for the shake of good order please allow me to mention that in our website there are photos of each room type so our guests to know exactly what they are booking. Kind regards,

10/10 – Uitstekend

Mialy Landy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toll!
2 nachten verbleven in september 2021
Reactie van Summer Palace Guest Relations op 6 okt 2021
Dear Mialy Landy, Thank you for your feedback on Summer Palace. We are really thankful for your great comment. We hope we will welcome you back. With Kind regards,

6/10 – Redelijk

giulia

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
not 5 stars
The food was really disappointing, low quality, didn't even use extra vergin olive oil to giv an expalme. The new infinity swimming pool are really nice but they are small and at 8am the sunbeds were all already taken. The beach is nice but old chairs. The room was old and noisy, the pillow too hard and big. The staff was nice but the atmosphere wasn't great. I am glad we only stayed 2 days, definitely not a 5 starts hotel
2 nachten verbleven in augustus 2021
Reactie van Summer Palace Guest Relations op 6 okt 2021
Dear Giulia, Thank you for taking the time to write about Summer Palace. Please accept my apologies for the inconvenience you describe. Rest assured that we will address all your points of dissatisfaction with our hotel team. With kind regards,

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic experience
Had a fantastic time here. We were lucky enough to have our private splash pool. Takes a few days to find your way to everything. Staff very helpful and friendly. Private sandy beach just a few metets away.
5 nachten verbleven in augustus 2021
Reactie van Summer Palace Guest Relations op 6 okt 2021
Dear Ivan, Thank you very much for your feedback on our hotel. We are very pleased to read that you have enjoyed your stay in Summer Palace. We look forward to welcoming you again! With kind regards,

6/10 – Redelijk

Maris

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
4 nachten verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The most horrible service ever!! The staff is rude, unfriendly, they barely speak english. I don't think they understood what the hospitality industry should look like, especially in a 5* hotel. Such a disappointment!!
9 nachten verbleven in juli 2021

10/10 – Uitstekend

Lydia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
2 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff couldn’t help enough, the room was spacious and kept well every day. The food was ok and pretty standard for an all inclusive. The location is perfect!
4 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
old and not comfortable rooms
We wore traveled two friends for a weekend in Mitsis Summer Palace, its cool place for young people mainly because of the pool. Beside that the rooms are old and not styled, the hall next to the room is really noisy and disturb you to sleep from the early morning, the food is not great and around the hotel there is not much to do - every village is minimum 30 minutes ride.
3 nachten verbleven in september 2019

8/10 – Goed

Nicholas

Positief: Netheid, personeel en service en comfort kamer
Mitsis Summer Palace - Good but room for improvemt
The rooms were spacious and the bed was comfortable. The food was generally very nice with lots of options although there were occasions when some things ran out and there was no more! This meant you had to eat early or risk the chance of missing out!! The staff were always courteous, helpful and friendly. A few niggles: There was no ventilation in the bathroom so bit like a sauna! If you wanted a sunbed by the infinity pools you had to be up very, very early! Music from the new lower restaurant could be heard in the upper bar. Very annoying as they were different!! Would not consider it a five star hotel but there are lots of improvements still going on so maybe they will get there one day??
14 nachten verbleven in juni 2019
Reactie van Summer Palace Guest Relations op 5 jul 2019
Dear Mr Nicholas, Thank you for your kind words and for choosing Mitsis Summer Palace for your vacation in Kos. We are really happy reading that you enjoyed your stay with us and we definitely appreciate your review and your notices for our hotel. We always try to make our guests live a truly unsurpassed experience during their stay with us, and we will improve ourselves using your feedback! We are looking forward to welcoming you again in the future and to make your vacation in Mitsis Summer Palace nothing but fantastic! Kind regards, Summer Palace Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le ménage est fait tous les jours et de façon minutieuse
4 nachten verbleven in mei 2019
Reactie van Summer Palace Guest Relations op 5 jun 2019
Dear Guest, Thank you for your kind feedback. Best Regards

8/10 – Goed

Ruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love Mitsis hotels
Love the Mitsis brand. Disappointed that some of the things promised on the website were missing - for instance the pool! And the on-site a la carte restaurant.
7 nachten verbleven in april 2019
Reactie van Summer Palace Guest Relations op 15 mei 2019
Dear Ruth, Thank you for visiting Mitsis Summer Palace and for sharing your feedback with other travelers. Kindly note that the swimming pool has been replaced by two new brand infinity pools. Photos will e replaced soon on the website. During the period that the on site a la carte was not available guest had the choice of visiting the numerous other a la carts of the sister hotels within the complex. Kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in oktober 2018
Reactie van Summer Palace Guest Relations op 31 okt 2018
Dear Guest, Thank you for your feedback. We are pleased to read that overall you had a nice stay with us. Kind regards,

10/10 – Uitstekend

Christina

Avkoppling på Kos
Mycket trevligt hotel med perfekt läge på stranden och bra a'la carte restaurang.
1 nacht verbleven in september 2018
Reactie van Summer Palace Guest Relations op 18 sep 2018
Dear Christina, Thank you for visiting Mitsis Summer Palace. We are pleased to read that you had a nice stay with us and that you enjoyed our a la cart restaurant and the views. Kind regards,

6/10 – Redelijk

Andreas

nette Anlage mit gruseligem Trinkwasser
nette Anlage, mit kleinem Gemeinschaftspool, aber vielen "sharing Pools". Strandabschnitt klein und überfüllt, Vielen Stufen, daher nichts für Gehbehinderte, sehr freundliches Personal, aber am Abend ist die Lobby mit den Gästemassen hoffnungslos überfüllt. Speisesaal mit toller Terrasse und fantastischen Meerblick, Essen: ein bisschen langweilig und eintönig, unbedingt ein Abendessen in der Taverne am Strand nehmen, dort ist es super lecker und nicht so voll! und noch eine Warnung für alle mit einem empfindlichen Magen: das Trinkwasser welches gereicht wird ist so mit Chlor angereichert, dass einem davon übel werden kann, und leider sind auch alle Softdrinks mit diesem Wasser gemacht, also zum trinken unbedingt Wasser in Flaschen im Supermarkt kaufen.
4 nachten verbleven in juli 2018
Reactie van Summer Palace Guest Relations op 29 aug 2018
Dear Andreas, Thank you for posting your review and for your positive comments. Kindly note that we always clarify the location of the hotel. Our menus are designed to satisfy our international clientele and follow a 14 days schedule so that there is a change daily. As for the amount of people at the bar and restaurant our aim is to have available alternatives so that guests will not congest. Sincerely, Summer Palace Guest Relations

8/10 – Goed

Jim, Scotland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel on the beach
We really enjoyed our October week at the Summer Palace. The staff were great and very friendly, the food was great and varied - we especially enjoyed the Greek restaurant. We spent most days at the beach, which had a free bar and a good lunch service. Our room was huge and had a fridge with beers, water and soft drinks that was replenished free every 2 days.
7 nachten verbleven in oktober 2017

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Great experience for couples and families. Not suitable for person with disabilities.
7 nachten verbleven in augustus 2017
Reactie van Hotel Management op 9 sep 2017
Thank you very much for your comments.

6/10 – Redelijk

olivier, Belgium

Positief: Netheid, staat van de accommodatie en faciliteiten
Big resort, no Greek ambiance
Food for German people, too many people. You don't feel you are in Greece. The view is beautiful. Staff not always of high quality.
1 nacht verbleven in september 2017
Reactie van Hotel Management op 28 jan 2018
Dear guest, Thank you very much for your kind words. Your comments are very important to us and are taken very seriously into account, in future changes or adjustments. Kind regards.

8/10 – Goed

Dave, London

Positief: Netheid, personeel en service en comfort kamer
Nice family friendly hotel
First of all I must say that all the staff in all departments were excellent,very helpful and friendly,which was very good. Four of us went and had a nice time, the hotel is nice, good size with an outdoor pool (with sea salt) and an indoor one. The hotel was clean all the time and our rooms were cleaned every day. The beach is close by via a lift or a walking distance. You can get pizza by the pool and drinks all the time,and food on the beach like burgers til 1.30pm The pool area is nice but when busy you might have to 'reserve' your bed which is annoying and the beach can get busy as well.. The food in the hotel is OK not great but just about passable,I didn't like seeing flys on the food at times and maybe some covers need to be introduced for that.. You can book other restaurants on the complex in advance to eat at. The queues after for drinks can get long when busy. Personally I feel the hotel is a 4* and not 5 like some have stated.
14 nachten verbleven in augustus 2017
Reactie van The Hotel Management. op 2 sep 2017
Dear guest, Thank you very much for your kind words. Your comments are very important to us and are taken very seriously into account, in future changes or adjustments. We remain always at your disposal. Kind regards.