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Beoordelingen van Princess Hotel

3 out of 5
Princess Hotel
Lassi, Kefalonia

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 24 van 61 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 61 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 61 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 61 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 61 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location opposite beach, friendly staff
The hotel is located in Lassi, and is just a short journey from the airport (approx 10 mins). The taxi journey was $20 from airport to hotel, and $25 from hotel back to airport, although a bus is available. The location is absolutely perfect for the amazing Makris Gialos beach, and a 5 minute walk to a supermarket and the beginning of a road full of restaurants and shops. There is a bus stop is directly outside the hotel. It looked as though the hotel and pool area had been completed redecorated recently. Our room was small but clean and tidy, and the most comfortable bed we’ve ever slept in. The bathroom toilet and basin looked new, but the bath/shower needed an updated – but worked perfectly okay. The staff were brilliant – really helpful and friendly – we had no issues at all throughout our stay. The pool area was great, lots of sunbeds (which looked new) and a bar for drinks etc. We ate out each evening in local restaurants (great value and lovely food), but ate breakfast at the hotel – breakfast was fairly limited in choice and basic, but it was okay. We would definitely stay at the hotel again – not least because of the location opposite the wonderful Makris Gialos beach.
3 nachten verbleven in september 2023

8/10 – Goed

Christine

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
ok hotel
The weather and staff were very good as was the pool . The breakfast was adequate. The rooms require a complete upgrade . The first room they gave us was like going back to the 70's and was located a long distance from the pool area . We were then transfered to a lower floor which was like something from the 90's . The shower stand had perished but we managed There are no lifts so not good for people with impairments.
4 nachten verbleven in september 2023

4/10 – Matig

Martin

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very beautiful pool, and… that’s it. Cheap rooms, poor wifi, really mid breakfast, if you’re staying at this hotel, you’ll want to be out of your room as much as you can (which can be appealing I guess)
3 nachten verbleven in september 2023
Reactie van Denice op 25 sep 2023
Dear Martin,We are truly very sorry to have disappointed you and were unable to meet your expectations of accommodation on your recent visit to our beautiful island of Kefalonia.Please keep in mind that we are a 3 star hotel and even so, we genuinely try to do our best to offer a good standard to all of our guests. Also, we have a newly refurbished pool and surrounding area and indeed our hotel rooms are next in line for a complete state of the art renovation. We hope you will give us another chance to experience all that we have in store and make it up to you!Princess hotel Management

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel property is beautiful and conveniently located to the beaches, shopping and restaurants. There is no elevator and if you are on the top floor it can be very inconvenient trying to bring your luggage up/down. There was no phone in our room either. Parking is limited so if you didn't get a space you would have to go across the street in a dirt parking lot used for the beach. The morning breakfast served could be better. More variety and better options. It was ok but could use some revamping. The pool and grounds beautiful! The hotel restaurant/bar onsite had good food/drinks.
7 nachten verbleven in juli 2023

8/10 – Goed

Dimitra

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Rummet var bra, rymligt och rent med liten balkong med underbar utsikt över havet och solnedgången. Pool finns på hotellet där solstolarna ofta redan var reserverade av gäster som lagt ut handdukar i förväg så där hade man aldrig en chans att få plats. Frukosten som ingick var under kritik då det titt som tätt inte fanns något kvar av det som skulle finnas samt service gällande lite flexibelt av exempelvis övrigt kaffealternativ gavs ej, kaffet var inte gott. Personalen som jobbade var hjälpsam men inte mer trevliga än absolut nödvändigt, sa aldrig hej när man gick förbi receptionen exempelvis och personalen som jobbade vid frukosten var väldigt griniga och klagade på det mesta (för den som även förstår grekiska). Hotellet låg bra till precis mitt emot stranden Makris Galos som är toppen, finns även en del restauranger att välja på i området. Buss går precis utanför hotellet till Argostoli stad där det största nattlivet finns och taximöjligheter finns självklart också då bussen går rätt sällan.
8 nachten verbleven in juli 2022

6/10 – Redelijk

Pietro

Reisde met een groep
La struttura è bella ha bisogno di una svecchiata . Principalmente le aree comuni sporche . Colazione mediocre poca scelta
6 nachten verbleven in augustus 2022

8/10 – Goed

Dimitrios

Positief: Netheid, personeel en service
Stay in Lassi
Property was in a great location. Close to beaches and restaurants. The property however was a bit run down.
7 nachten verbleven in augustus 2022

6/10 – Redelijk

Irene

Reisde met familie
4 nachten verbleven in augustus 2022

8/10 – Goed

Grace

Positief: Personeel en service
Basic room but good pool& location
Our stay at Princess Hotel was ideal for a pool/beach getaway. The room was very basic but the pool and location made up for it.
4 nachten verbleven in augustus 2022

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were Just lovely and very helpful booked transport for me and a boat trip which was the highlight of my vacation. Would definitely return!
5 nachten verbleven in juli 2022

6/10 – Redelijk

Patricia

Reisde met familie
Positief: Netheid, personeel en service
Hotel bonito, quarto grande e confortável, piscina agradável. Porém a quantidade de escadas para os quartos, sem elevador para levar as malas foram cansativos e desanimadores. Recepcionistas muito simpáticas, mas na piscina a atendente (mulher) foi grossa e sem paciência no início. Pagamos por 2 diárias porque nosso vôo era tarde da noite e não nos ofertaram uma negociação para late check out. Eu não votaria a esse hotel que fica muito bem localizado, porém a praia em frente é cara e o serviço péssimo.
2 nachten verbleven in juli 2022

8/10 – Goed

Keith

Positief: Netheid, personeel en service
The staff were great lovely two day stay beds were so comfy .drinks could be cheaper then more people might use bar a lot if sunbeds were broken and pool was a weird colour.just a few things need fixing then would be amazing .
2 nachten verbleven in juli 2022

8/10 – Goed

ILARIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bella struttura esternamente e negli spazi comuni. Le camere sono vecchie e da ristrutturare.
8 nachten verbleven in juli 2022

10/10 – Uitstekend

Aristea

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location for access to some of the best beaches, the capital and buses. Lots of good restaurants, shops and supermarkets. The staff all lovely, especially Marina and Cally. Both were really friendly, welcoming and helpful, accommodating every need and query promptly.
6 nachten verbleven in juni 2022

10/10 – Uitstekend

SUSAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in mei 2022

8/10 – Goed

Kaye

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Wonderful stay at Princess Hotel! The staff was tops!
3 nachten verbleven in september 2021
Reactie van PRINCESS HOTEL TEAM op 24 sep 2021
Dear Kaye, Thank you very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Princess Hotel. We look forward to welcoming you back with us soon! Kind Regards,

10/10 – Uitstekend

Arlene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A really lovely hotel
Loved everything about this hotel lovely breakfast each morning sat by the pool pool was great staff all friendly Would definitely book this again
3 nachten verbleven in augustus 2021
Reactie van PRINCESS HOTEL TEAM op 24 sep 2021
Dear Arlene, Thank you for your review. We are absolutely delighted to hear that you have thoroughly enjoyed your stay at Princess Hotel. We look forward to welcoming you back with us soon! Kind Regards,

10/10 – Uitstekend

Carvalho

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2021

8/10 – Goed

PASCHALIS ALEXANDROS

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Εξυπηρετικό προσωπικό, πολύ καλή πισίνα, βολική τοποθεσία κοντά στο Αργοστόλι. Πρόβλημα η απόσταση του δωματίου από την είσοδο, ειδικά η μεταφορά αποσκευών στην ανηφοριά είναι μαρτύριο.
4 nachten verbleven in augustus 2021
Reactie van PRINCESS HOTEL TEAM op 15 aug 2021
Σας ευχαριστούμε για το χρόνο που αφιερώσατε για να εκφράσετε τη γνώμη σας και τα ευγενικά σας σχόλια για το Princess Hotel. Κατανοούμε ότι είναι δύσκολη η μεταφορά των αποσκευών, γι' αυτό και παρέχεται δωρεάν η αντίστοιχη υπηρεσία από το ξενοδοχείο μας. Θα περιμένουμε και θα χαρούμε πολύ να σας φιλοξενήσουμε ξανά σύντομα στο μέλλον.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely loved our stay here! Everyone was so kind and welcoming! We loved the family who owns the hotel and everyone who worked there! We felt like we were a part of the family and will never forget our time here, nor the people we met. We will definitely be back!!! :)
5 nachten verbleven in juli 2021
Reactie van PRINCESS HOTEL TEAM op 27 jul 2021
Dear Guest, Thank you for your review and your lovely comments after your recent stay with us! We are absolutely delighted to hear that you have thoroughly enjoyed your stay at Princess Hotel. It is also pleasing to know that our facilities & services met your standards. We look forward to welcoming you back with us soon! Kind Regards, Princess Hotel Team

10/10 – Uitstekend

Chris, UK

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was run impeccably under the circumstances, the staff were excellent and helpful, room was great and so was the hotel in general
7 nachten verbleven in september 2020
Reactie van PRINCESS HOTEL TEAM op 1 okt 2020
Dear Chris, Thank you for your review and your lovely comments after your recent stay with us! For us is always so pleasing to know that our facilities & services met your standards. Looking forward to welcoming you back with us soon! Kind Regards, Princess Hotel Team

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very very friendly 2 rooms uncomfortable beds 1 room v v comfortable bed can’t fault staff
1 nacht verbleven in september 2020
Reactie van PRINCESS HOTEL TEAM op 29 sep 2020
Dear Kenneth, We would like to thank you for sharing your experience at Princess Hotel with your kind comments. Your remarks will be seriously taken into consideration. We hope that we will have the chance to welcome you again! Kind Regards, Princess Hotel Team

10/10 – Uitstekend

Tim, Manchester UK

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable. Great breakfast. Lovely staff. Very clean and taking full anti corvid precautions.
1 nacht verbleven in september 2020
Reactie van PRINCESS HOTEL TEAM op 16 sep 2020
Dear Tim, Thank you for your review and your lovely comments after your recent stay with us! It is important for us to have such a great feedback from our guests. We look forward to welcoming you back with us soon! Kind Regards, Princess Hotel Team

8/10 – Goed

Tatjana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
My husband and I had a very pleasant stay at this hotel. The hotel has a pool and is well positioned just across one of the most beautiful beaches in Kefalonia. Short car ride to city center of Argostoli. The property has a dining venue/bar and is also in proximity of other restaurants. Friendly staff are always going an extra mile to make your stay comfortable. The only suggestion we got is that the rooms would need a bit of refurbishment. We will be defo return back.
3 nachten verbleven in augustus 2020
Reactie van PRINCESS HOTEL TEAM op 4 sep 2020
Dear Tatjana, Thank you for your review and for expressing such kind comments. We are delighted that you enjoyed your stay with us. Also we would like to thank you for your useful recommendations which we have seriously taken into consideration. Looking forward to welcoming you again! Kind Regards, Princess Hotel Team

6/10 – Redelijk

Leslie

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hate giving bad reviews because the kefalonian people are so nice ..the grounds of the hotel are beautiful unfortunately the rooms not so very very dated the bed was terrible so noisy and the noise just travels through the whole hotel is like a tuning fork the pool really needs sorting out chunks of the pool floorcoming away and bits of blue paint floating about... lovely grounds lovely people just needs some money spending on the rooms
3 nachten verbleven in augustus 2020
Reactie van PRINCESS HOTEL TEAM op 30 aug 2020
Dear Lesslie, Thank you for your online review of Princess Hotel after your recent stay and for your kind words for Kefalonian people. We feel sorry to hear that you have faced inconvenient moments in our property. We will definitely look through your statement in order to give proper and permanent solutions. We wish you the best. Kind Regards, Princess Hotel Team

10/10 – Uitstekend

Salvatore, Napoli

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima location e impeccabile attenzione della struttura per i clienti
5 nachten verbleven in augustus 2020
Reactie van PRINCESS HOTEL TEAM op 26 aug 2020
Thank you for your review and your lovely comments after your recent stay with us! Kind Regards, Princess Hotel Team

10/10 – Uitstekend

Tacitah, Uk

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel with friendly staff in idea location for beach and main strip. Good value for money.
2 nachten verbleven in augustus 2020
Reactie van PRINCESS HOTEL TEAM op 6 aug 2020
Dear Mr. Tacitah, Thank you very much for taking the time to share your review. It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time at Princess Hotel. We look forward to welcoming you again. Kind Regards, Princess Hotel Team

4/10 – Matig

CHRISTOPHER

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
We were only staying one night and arrived after a late flight. We emailed in advance and the hotel made sure someone was available to show us to our room. From this aspect the service was good. This is when it went downhill. Firstly after first flush of the toilet it constantly run making it difficult to go to sleep. Unfortunately the reception was closed and there was no information in the room to telephone anyone otherwise we would have demanded a different room. To make matters worse a very large bug came into our room (cockroach?) which we managed to kill! The actual room and hotel were extremely clean (although bathroom was in disrepair) so it was surprising that there was such infestation. The hotel is just opposite a nice beach and close to restaurants in Lassi so is well positioned. It was the first day the hotel had opened following closure due to Covid 19 so with the late arrival we may have been unlucky?
1 nacht verbleven in juli 2020
Reactie van PRINCESS HOTEL TEAM op 6 aug 2020
Dear Mr. Christopher, Thank you for your online review of Princess Hotel after your recent stay. We sincerely regret to learn that we have not been able to meet your expectations. We are fully aware that the road to improving our services never ends. We remain at your disposal for any additional information you may require. Kind Regards, Princess Hotel Team

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice friendly hotel staff great. Very clean and close beach restaurants shops etc
7 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Albergo tranquillo tenuto bene pulito bella la piscina e la possibilità di cenare a bordo piscina camere spaziose e pulite bagno con la finestra vicinanza alla Bellissima spiaggia di Gialos Vicino all'aeroporto vicino ad Argostoli e comodo alla fermata dell'autobus Lo consiglio
3 nachten verbleven in september 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in september 2019

8/10 – Goed

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was nice and clean with a good pool area. Downside was very small room, miniscule balcony and tiny 1/2 bath. We asked for several days to be moved to a bigger room with a decent sized balcony (one that we could actually sit out on), but the hotel was full. Most of the rooms are bigger, with bigger balconies so I guess we were unlucky. The hotel had confirmed to me before arrival in an email that we would have a bath so I was very dissapointed with the 1/2 bath that was provided. There are a lot of stairs if you end up on the top floor like we did. We would stay again if they could guarantee a larger room, larger balcony and a bath.
7 nachten verbleven in september 2019

10/10 – Uitstekend

Ianfeasey, Leatherhead

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great stay. Staff are so friendly and the place is really clean. Breakfast was good though you need to get down early to get it fresh. Not horrible though and a nice selection of foods. Dinner was great. We went with our 2 children 2 and 7. They loved the princess hotel. The staff made our stay very pleasant. Amazing beach across the road and good restaurants on the same road.
14 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

7 nachten verbleven in juli 2019

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel was clean and in good location however we didn’t like the fact that we had to pay for our own pool towels per day
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were amazing! Love atmosphere. Especially loved the bar tender Dimitris who showed us an amazing time and was great company :) Capo was also extremely helpful and kind. Overall wonderful experience and we wish we did not have to leave. Thank you! Shanna
3 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked - pool , cleanliness of room, staff, location , lunch food and daily special’s, reasonably priced bar and food Disliked - pool toilets need an an entire overhaul. Usual orange juice gripe ie powdered, breakfast selection and quality could be better, balcony for room 46 is insufficient but useable. It’s in front of the front door and not via french doors accessed internally
7 nachten verbleven in juli 2019

4/10 – Matig

Roberto

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Da evirare colazione e la camera 39
L’albergo in generale si presenta bene, ma bisogna stare attenti alla camera che viene assegnata, a noi hanno dato la camera family n, 39 con una piccola finestra e odore di muffa sembrava di stare in una cantina e per 130 euro al giorno mi sembra un furto!! Il bagno funzionale, ma vecchio e non molto pulito e senza finestra. L’unica cosa positiva il letto comodo e molto spaziosa. Questa camera deve essere venduta ad un prezzo ridotto. Altro punto dolente: COLAZIONE DI SCARSA QUALITA’: frutta quasi marcia, marmellata terribile, pane fresco inesistente solo pancarre da 10 centesimi, etc etc Dopo 3 colazioni abbiamo deciso di mangiare fuori. L’unica cosa positiva della colazione sono stati i camerieri Capo e Sofia che sono gentili e simpatici. Bella la piscina , comunque in zona a questo prezzo si puo’ trovare di meglio. Per concludere evitare la colazione inclusa e scegliere una camera al primo piano e lato sud vista mare. Per quanto riguarda pranzo e cena non abbiamo provato vista la premessa della colazione.
6 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
3 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
it was in a good location , bed was comfy, but the breakfasts wasn't that good really. choice was limited.
7 nachten verbleven in mei 2019

8/10 – Goed

dirk, germany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central? Beach and restaurants and bus near
Nice with perfect breakfast Nice pool area And pool bar Personal is kind and always helpfully
5 nachten verbleven in september 2018

6/10 – Redelijk

Cathy, Queensland, Australia

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Close to a beautiful beach and many restaurants. Nice pool, there is a charge for beach towels.
4 nachten verbleven in augustus 2018

8/10 – Goed

Teresa, Montreal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel, excellent staff, very clean pool and bar area.
2 nachten verbleven in augustus 2018

4/10 – Matig

Guilherme

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Frustrated with its room.
The room isn't like in the website… Bathroom is small and the bath tub/shower is super uncomfortable.
2 nachten verbleven in juli 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Outdated hotel
Staff was friendly but rooms were old and outdated, breakfast was poor. The hotel charges you for renting/using a safe and for renting pool towels. Would not go back.
3 nachten verbleven in juli 2018

10/10 – Uitstekend

Dani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Staff - great pool
Great staff. Great swmming pool. Breakfast ok. Beautiful arquitetura. No luxury but great for the price. Simoni was very client focused. Congrats for her dedication to satisfying everyone and always smiling.
2 nachten verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for family and couples great location close to beach and restaurants
2 nachten verbleven in juli 2018

6/10 – Redelijk

Sonya, High Point, NC

Positief: Personeel en service
Location was great, right across the street from a great beach and within walking distance to all the shops and restaurants in Lassi. Room was outdated and the beds were hard.
2 nachten verbleven in juli 2018