Deluxe Loft Suite | Een minibar, een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van The Alley Hotel

4 out of 5
The Alley Hotel
Layragka 3, Argostoli, Kefalonia

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 33 van 52 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 52 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 52 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 52 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 52 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Farihah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful time celebrating our anniversary in Kefalonia. The staff were super friendly and attentive, with some fantastic recommendations and created an itinerary for us! (Beaches near Zola Village, The Olive Lounge by the castle to name a few). The room was perfect and very clean. Would highly recommend a stay here for anyone wanting to base themselves in the heart of the island :)
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

NICK

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AAA+ hotel in Argostoli, Kefalonia
The team at The Alley Hotel were AAA+. From beach to restaurant recommendations and anything in between they were there to accomodate. AAA+ for the breakfast and the location of the hotel in Argostoli. After the beach you parked the car and were in 5-10 walking distance to a countless restaurants. The room was extremely spacious with a huge open shower. The on site gym had ever modern amenity needed for a complete workout. AA+ for beach towels every day. The bed and pillows could been more comfortable as I prefer a softer mattress but I HIGHLY recommend this hotel
16 nachten verbleven in september 2023

10/10 – Uitstekend

Andrew

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay at The Alley Hotel - the deluxe loft suite had plenty of room, appeared to be recently renovated, and also included a clean veranda with outdoor seating and a lovely view of the marina. The staff at the hotel were all so incredibly friendly, polite and helpful - including the reception team, cleaners and restaurant staff - and were more than happy to recommend things to do during our stay. The location is really convenient - just a few steps from the main square in Argostoli, as well as the marina-front. Breakfast was included in the price and featured an assortment of Greek specialities alongside classic breakfast items. Upon check-in, we were told that we each had a welcome drink, which was a nice surprise! We also found out that the hotel loaned beach towels to its guests, at no extra cost. Some extra special thank yous are due: To Dora, who worked tirelessly to make sure we were happy with our breakfast in the morning and drinks in the evening. To the resident chef, who (upon learning that we were vegetarian) took it upon herself to prepare some extra special breakfast options for us each day of our stay. And to the reception staff, who called the car hire company on our behalf after another driver scraped the front of our car overnight while it was left in a free public car park. The hospitality we received at The Alley was outstanding, and based on this alone we would absolutely recommend it to anyone looking to stay in Argostoli.
7 nachten verbleven in augustus 2023

10/10 – Uitstekend

Roy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel 1/2 block off the waterfront. Stayed twice at beginning and end of trip. Ask for a room on the top floor- beautiful! Great breakfast and wonderful, helpful staff. Would definitely choose to stay again if we are ever in the region.!
1 nacht verbleven in juli 2023
Reactie van Best Regards, The Alley Boutique Hotel & Spa Team op 18 jul 2023
Dear guest, We are glad you enjoyed your stay. We are more than happy to have you back.

10/10 – Uitstekend

Francesco

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gentilezza e disponibilità del personale
6 nachten verbleven in juli 2023
Reactie van Best Regards, The Alley Boutique Hotel & Spa Team op 18 jul 2023
Thank you very much for your honest review! Always glad to have you back

10/10 – Uitstekend

Lucy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my partner stayed here for nearly a week and we were both very happy with our beautiful room. It was a central hotel which was located by the dock-near by to every amenity that you could need-staff were super friendly at all times and the breakfast was wonderful 😃 I would definitely stay here again !
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay
4 nachten verbleven in september 2022
Reactie van Lilia op 26 sep 2022
Dear Graham,Thank you so much for taking the time to leave us this amazing review.We are really happy you had an excellent stay at the Alley and we hope to have you here again, maybe in a future stay in Kefalonia.Kind Regards,

8/10 – Goed

Daniel

1 nacht verbleven in juli 2022
Reactie van Lilia op 26 sep 2022
Dear Daniel,Thank you for taking the time to leave this positive feedback, we really appreciate it.You gave us the motivation to improve ourselves.Thank you .Kind Regards

10/10 – Uitstekend

George

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Andrea da R

1 nacht verbleven in juli 2022

10/10 – Uitstekend

AGOSTINO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Struttura al centro della città a pochi passi dal centro. Ambiente accogliente e pulito. Personale della reception molto accogliente e simpatico.
5 nachten verbleven in juli 2022

10/10 – Uitstekend

Helen

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
5 nachten verbleven in september 2021

8/10 – Goed

George

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and modern, only issue was tenets above. Dragging chairs and noisy.
7 nachten verbleven in september 2021

10/10 – Uitstekend

Shanti

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good overall
Great location in Argostoli, good breakfast, large rooms, bathroom decor in the corner suite we stayed in was a bit dated. But the shining star is the service we received from the lovely Lilia on reception who was so helpful with all our queries! Would return on the basis of that alone, though would probably try one of the loft suites next time.
4 nachten verbleven in september 2021

8/10 – Goed

Alessandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personale molto gentile e ottima pulizia
7 nachten verbleven in augustus 2021

10/10 – Uitstekend

Peggy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in augustus 2021

8/10 – Goed

Malcolm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very modern hotel , excellent in many respects
Breakfast room
1 nacht verbleven in juni 2021
Reactie van Tety op 7 jun 2021
Thank you dear Malcolm We are looking forward to see you again sometime at the Alley.

10/10 – Uitstekend

Ravi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay! The hotel was in a great location and the staff friendly and helpful. We stayed five nights and can’t wait to come back.
7 nachten verbleven in september 2020
Reactie van Tety Kalafati op 19 okt 2020
Thank you Ravi , this is so kind of you . We are looking forward for your comeback ,have a lovely winter !

10/10 – Uitstekend

Martina, United Kingdom

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Excellent hotel The only issue I had was the breakfast wasn’t that good, the lady does the service wasn’t that good I ordered greek coffee instead of sugar they add salt Which I was disappointed I told the lady but she just ignore me and keep cleaning the tables
1 nacht verbleven in september 2020
Reactie van Tety Kalafati op 19 okt 2020
Dear Martina We are so sorry for your unlucky experience with the salted coffee . I assume the staff didn't understand you due to unsufficient knowldge of the English Language . However we will do our best to correct such incidents in the future .

8/10 – Goed

Ioanna

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Argostoli trip
I couldn’t get the air conditioning to work and tried calling the front desk, but there is no one to answer the phone at night. It was very hot and difficult to sleep.
1 nacht verbleven in augustus 2020
Reactie van Tety Kalafati op 19 okt 2020
Dear Ioanna , I am sorry for your bad experience with the airconditioning . Indeed there was no staff after midnight , only for emergencies . Due to Covid 19 we had to adjust our staff needs. However we hope to see you in one of your future trips . We promise a better stay and a cooler sleep .

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2020

10/10 – Uitstekend

Manoela

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2020

8/10 – Goed

Davide

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bene
Camera Standard. Grande nuova, pulita. Come già detto da altre recensioni non è il massimo la vista sullo scheletro di cemento armato. La posizione è comoda vicinissima al centro ed ai locali (ovviamente non in posizione tranquilla nè romantica). Il parcheggio si trova sul lungomare poco avanti. La colazione è di qualità. Si vede però la mancanza di attenzione in tante pecche funzionali e di buon senso, come se ciascuno facesse il suo orticello ma mancasse un mante nell'organizzazione
7 nachten verbleven in augustus 2019

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2019

10/10 – Uitstekend

Vittorio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Posizione strategica
Posizione fantastica, a due passi dal centro di Argostoli. Cordialità del personale e colazione varia e abbondante.
3 nachten verbleven in mei 2019
Reactie van ALLEY BOUTIQUE HOTEL & SPA op 29 mei 2019
Thank you Mr. Martinelli!!We hope to see you again on a future trip!!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Kein versprochener Wein Zimmer nicht wie auf den bildern Ungemütlich aber sauber
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
super lage! die personal sind sehr freundlich und nett.
4 nachten verbleven in april 2019

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect !
We travelled to Kefelonia the week before Easter and picked the hotel completely out of the blue and it was fantastic, lovely room and decor was amazing (loved it) only one negative why supply a kettle with no cups or spoons to make a drink ? They were busy laying new stones in street outside and can imagine it is going to look very nice. also a perfect position for main square with lots of restaurants and the front with more restaurants and bars .
7 nachten verbleven in april 2019

10/10 – Uitstekend

Alfredo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alla scoperta di Cefalonia.
Ottima esperienza, personale molto gentile e disponibile. Struttura moderna e posizionata a pochi passi dal centro e dal lungomare. Ottima la pulizia e colazione molto buona.
3 nachten verbleven in april 2019
Reactie van Lilia op 18 apr 2019
Grazie per le buone parole! Speriamo di riavervi nel nostro hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tutto perfetto!!!! Un saluto in particolare a Lilia sempre gentile e disponibile
3 nachten verbleven in april 2019
Reactie van Lilia op 1 mei 2019
Grazie a voi! Sempre solari e gentili.Speriamo di rivederci Un caro saluto anche da me!.

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in maart 2019

8/10 – Goed

VASILEIOS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

10/10 – Uitstekend

MARIA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nights for work
Very clean and comfortable and staff very polite, pleasant and helpful.
2 nachten verbleven in februari 2019
Reactie van Tety Kalafati op 20 feb 2019
Thank you so much! We look forward into having you back!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Καθαρο,ανετο ησυχο, παρα πολυ ωραιο. Η κοπελα στη ρεσεψιόν πολυ φιλοξενη και εξυπηρετικη. Ενιωσα σαν στο σπιτι μου.
2 nachten verbleven in februari 2019
Reactie van Τετη Καλαφάτη op 20 feb 2019
Σας ευχαριστούμε για τα καλά σας λόγια! Ελπίζουμε να σας ξαναδούμε σύντομα σε ένα από τα επόμενα ταξιδια !

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2019
Reactie van Lilia Rossiou/ Reservations op 20 feb 2019
Thank you for the 10! Hopefully we will see you again in one of our hotels!

10/10 – Uitstekend

Alexandru

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with great services.
3 nachten verbleven in januari 2019
Reactie van Lefteris / Reservations Department op 20 feb 2019
Thank you dear Alexandru !

10/10 – Uitstekend

Ioannis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpfull staff and good breakfast
1 nacht verbleven in december 2018
Reactie van Tety Kalafati op 20 feb 2019
Thank you dear Ioannis ! Best Regards

8/10 – Goed

Nathan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2018

8/10 – Goed

Andreas, Brandenburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schönes Stadthotel in zentraler Lage ,alles gut erreichbar, schöne Strände in ca. 10 Minuten mit dem Auto zu erreichen. Sollen jedoch mehr deutsche Urlauber kommen sollen, müssten jedoch wenigstens 1bis2 deutsche TV Programme, von etwa 800, zu empfangen sein.
4 nachten verbleven in oktober 2018

2/10 – Ontzettend slecht

Daniel, France

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
When we checked in I’ve discovered that they switched the room I ordered which was with a balcony with partial sea view and a king sized bed to a room with a tiny window to a construction site and a queen sized bed. When I asked to switch to the room I’ve ordered the receptionist told me that there’re no other rooms and that’s the only option she can provide at this time with no offer of any compensation. She only told us that she could cancel the reservation and we’ll need to find a new hotel at 7 PM which is not a practical option. We stayed the night in the room which also had a really annoying green emergency light running all night and of course when we find out about it, the reception was already closed. Worst service we had ever.
1 nacht verbleven in september 2018

8/10 – Goed

Ola

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Rent, snyggt, modernt men inte speciellt.
Hotellet är bra men inte speciellt. Det är rent, snyggt, modernt och nybyggt men lämnar en ganska oberörd. Vi bådde våra 5 första dagar under semestern på ett litet botique hotel med helt fantastiskt personlig service men samtidigt kanske de är orättvist att jämföra The Alley med detta.
5 nachten verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Town Hotel
Everything we needed. Close to main square and good choice of restaurants. Costa Costa beach was recommended by the receptionist and is a short bus ride away in Lassi. Lassi can be reached on foot (approx. 2km). Compass bar located on the corner overlooking quay is very good also serving coffee. Would also recommend Captains Table for food, a short wall to towards the ferry. Staff very accommodating.
7 nachten verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
INCREDIBLE HOTEL!
I have a Gluten and Lactose intolerance and a nut allergy and the staff were so helpful as they asked me what food I wanted to eat and they went out and bought it for me and I didn’t pay a dime for the inconvenience. The staff were always happy to help and show you the best places for daily excursions. I could not ask for a better hotel than this!
5 nachten verbleven in juni 2018

2/10 – Ontzettend slecht

jiffy7, Seattle

Negatief: Personeel en service
Nice hotel but hostile management
I had booked a delux suite months in advance with a water view as a splurge. When I checked in, my room was not available but they didn’t tell me this. I discovered it when my room did not the king bed or the marina view I’d prepaid for. When I went downstairs to inquire about it, I was initially told my the staff they’d downgraded my room because the rate I'd pay for was “too good of deal.” Then they told me they’d overbooked the hotel and my options were stay in my room or cancel all together. I opted to stay because my room was nice but I inquired about a refund to account for the difference in room rates. The receptionist told me tomorrow I could speak with the management. She stressed I could not move to my prebooked room during my stay due to other bookings. The next morning, I was told the manager was not available but the receptionist apologized for the night priors events explaining a previous guest was sick and extended his stay occupying my room. Management refused to refund the difference of room rates and became quite nasty. I involved Expedia who also struggled in dealing with them. The staff were very hostile and for the rest of my stay, I was uncomfortable. I tried to book another hotel but the island had limited availability. Sad. The hotel is actually very nice but the manager particularly ruined my stay and made it my worst guest experience to date across the globe. Book elsewhere. There are other nice, modern hotels with rain showers.
3 nachten verbleven in juni 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in mei 2018

10/10 – Uitstekend

alexandra, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very helpful and friendly staff. Very nive hotel, located near the shops and restaurants, nice area.
7 nachten verbleven in april 2018