Balkon

Beoordelingen van Beachside Resort Hotel

2 out of 5
Beachside Resort Hotel
610 W Beach Blvd, Gulf Shores, AL

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 453 van 1123 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 1123 beoordelingen" "
Gastenscore: 6 - Redelijk. 168 van 1123 beoordelingen" "
Gastenscore: 4 - Matig. 78 van 1123 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 77 van 1123 beoordelingen" "

7,6/10

Netheid

8,6/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nic, Pulaski

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was as advertised. Our room was very clean, even smelling of cleaning agents when we entered. The property is very convenient to the beach and the pool was safe and clean. The lobby had a water leak in the ceiling, but staff had signs out for wet floor. The breakfast was basic, but it was convenient. We have stayed twice now.
2 nachten verbleven in mei 2024

8/10 – Goed

Bradley

Reisde met familie
Positief: Personeel en service, voorzieningen
The inside could use an update. The lights between the beds had rust on them and the bathrooms needed a major overhaul.
1 nacht verbleven in mei 2024

8/10 – Goed

Randy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great property. It was close to the Beach and a short walk to get there. It was priced well for the location to the beach and accommodations.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Tricia

Reisde met partner
Positief: Netheid, personeel en service
A little outdated but great place to stay close to the beach.
1 nacht verbleven in mei 2024

8/10 – Goed

Larry

Positief: Netheid, personeel en service
Phone didn't work. Tower rack broken. Loved the full size fridge. Over all, good experience. Would stay again.
4 nachten verbleven in mei 2024

6/10 – Redelijk

Dan, Newnan

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Pool was dirty
1 nacht verbleven in mei 2024
Reactie van GM op 26 mei 2024
Dear Dan, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Warmest Regards,Carla KellyGeneral Manager

2/10 – Ontzettend slecht

Reuben

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nothing absolutely worst place Ive stayed ever.
1 nacht verbleven in mei 2024
Reactie van General Manager op 24 mei 2024
Dear Reuben,Thank you very much for staying with us and taking the time to provide a review. You have our sincerest apologies that we did not provide you with an outstanding stay, and we hope you will consider revisiting with us again for the hospitality you deserve and for which we are known. We wish you all the best with your future travels.Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

izabella

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
3 nachten verbleven in mei 2024
Reactie van General Manager op 23 mei 2024
Dear Izabella,We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to welcome you back for a perfect stay. Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was perfect for our stay!! Walking distance to the hangout fest and easy drive to walmart. Quiet clean just what we needed
4 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Megan,Thank you for your excellent review of Beachside Resort Hotel and for pointing out our convenient location. There is so much to see and do in Gulf Shores and our guests love being so central to everything! We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

Jeffrey

It wasn't horrible but it was real good
2 nachten verbleven in april 2024
Reactie van General Manager op 21 mei 2024
Dear Jeffrey,Thank you for your recent stay and candid review. We want every guest who stays with us to have an enjoyable and memorable experience. Although we are glad you had a good visit overall, we apologize for not fully meeting your expectations. We are grateful for the feedback and hope you will consider staying with us again the next time you are in the area.Warmest Regards,Carla Kelly,General Manager

8/10 – Goed

Harley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van GM op 18 mei 2024
Dear Harley, Thank you for the generous rating of Beachside Resort Hotel. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the Gulf Shores. Warmest Regards,Carla KellyGeneral Manager

6/10 – Redelijk

Melane

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Decent location, near a good restaurant with easy access to the beach, but the accommodation was really run down. Needs a lot of TLC to get it up to par.
1 nacht verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Melane,Thank you for sharing your review; we are glad you enjoyed our location within steps of the beach and the best restaurants in the area. Your feedback, both the compliments and the suggestions, are appreciated. We remain committed to clean and impeccably maintained accommodations and have taken notes for future plans. It was a pleasure to have you as our guest, and we hope to welcome you back again. Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Amanda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy beach access. Always my family's favorite spot.
2 nachten verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Amanda,Thank you for making us your family's preferred choice when visiting Gulf Shores! It is always a pleasure to welcome you back, and we are delighted our location near the beach is perfect for you. Thank you for allowing us to be of service again, and we look forward to you joining us soon at Beachside Resort Hotel.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Michaela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Michaela,We are happy you had such a lovely stay at Beachside Resort Hotel! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Melissa

Reisde met een groep
Positief: Netheid, voorzieningen
Room met all my expectations and exceeded them by having PLENTY of towels for four gals, all with long hair to wash and dry. The AC was COLD making the humidity outside easy to forget. The beds were comfortable with just the right amount of cover. And a FULL SIZE FRIG was life changing, making other hotels pale in comparison. Price for one night beat out all other hotels in the area with the same proximity to the beach. I have stayed here before and I will definitely stay again.
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Melissa,It was a pleasure to welcome you to Beachside Resort Hotel. We are pleased that your experience was perfect from beginning to end. We are glad that your room provided all the relaxation and comforts of home. We want each of our guests to leave feeling rejuvenated while our team seamlessly takes care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon!Warmest Regards,Carla Kelly,General Manager

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Across the street from beach. Older hotel but very clean. Staff was friendly. The breakfast was a joke cereal granola bars coffee. Just enough to say they have it.
8 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear James,Thank you for choosing us during your time in Gulf Shores. We are delighted you enjoyed our central location, fresh accommodations, and attentive hospitality. However, we are sorry for disappointing you with our breakfast options. We appreciate your feedback regarding our choices; we are always grateful to learn from our guests what would have enhanced their experience. It was a pleasure to serve you, and we hope to welcome you back soon. Warmest Regards,Carla Kelly,General Manager

8/10 – Goed

Piper

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central to down town gulf shores! Quaint little hotel perfect for a mini vacation. Staff was friendly and helpful.
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Piper, We are thrilled to read that you enjoyed our central location and found our hotel to be perfect for your mini vacation. Thank you for your kind words about our friendly and helpful staff. We hope to have the pleasure of welcoming you back for another enjoyable stay soon. Warmest Regards, Carla Kelly, General Manager

8/10 – Goed

Manuel

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Manuel,Thank you for the generous rating of Beachside Resort Hotel. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Gulf Shores.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Peggy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not crowded
4 nachten verbleven in april 2024
Reactie van General Manager op 10 mei 2024
Dear Peggy, We are delighted to see that you had a great stay with us and that you appreciated the quieter atmosphere. Thank you for your positive feedback, and we look forward to hosting you again soon. Warmest Regards, Carla Kelly, General Manager

4/10 – Matig

Antonio

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Shower was broken
2 nachten verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Antonio, Thank you for being our guest and sharing your review. We regret that your experience was impacted by the issue with the shower during your stay. We apologize for the inconvenience and frustration this caused. Ensuring the quality and functionality of our property is a top priority for us, and we greatly appreciate you bringing this to our attention. We hope to have another opportunity to provide you with the flawless visit you deserve on your next visit to the area. Warmest Regards, Carla Kelly, General Manager

4/10 – Matig

Gabrielle

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Gabrielle, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns you may have had during your stay. Thank you for choosing us, and we hope you will visit again soon. Warmest Regards, Carla Kelly, General Manager

8/10 – Goed

Vincenzo, Calgary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to beach and other attractions in the area
3 nachten verbleven in april 2024
Reactie van General Manager op 9 mei 2024
Dear Vincenzo,Thank you for being our guest at Beachside Resort Hotel. Our location near the beach and fun attractions is one of our best features; thank you for pointing this out for future travelers. We are delighted you had a wonderful experience and hope to welcome you back soon.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Right across the street from the beach.
3 nachten verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Carol,We want to extend our gratitude for taking the time to review your stay at Beachside Resort Hotel. We are glad you enjoyed our convenient location and appreciated the easy access to the beach. We are delighted you included us in your travel plans and hope to welcome you back on a future visit! Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Logan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to beach access.
1 nacht verbleven in mei 2024

8/10 – Goed

Beverly

3 nachten verbleven in april 2024
Reactie van gm op 26 mei 2024
Dear Beverly, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting CITY. It was our pleasure accommodating you. We hope you will make Beachside Resort Hotel your home away from home whenever your travels bring you to our area.Warmest Regards,Carla KellyGeneral Manager

10/10 – Uitstekend

Marissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 3 mei 2024
Dear Marissa,We are delighted you enjoyed your stay at Beachside Resort Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Gulf Shores!Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service
This property could use a little updating!!!! Cool having the pool on the 3rd floor looking across to the beach
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Cynthia,Thank you for being our guest. We are glad your stay with us was enjoyable on many levels, but we regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals as we plan for the future. It was a pleasure to serve you, and we look forward to welcoming you back soon.Warmest Regards,Carla Kelly,General Manager

4/10 – Matig

Sebastian

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was close to the beach which was nice but the bed sheets had stains and hair on them.
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Sebastian,Thank you very much for posting a review of your stay. It is nice to read that you enjoyed our excellent location. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to having you stay with us again.Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

charles

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property could use some polishing. The bathroom especially is showing a bit of its age and could use some refreshing. The breakfast Was a disappointment to say the least. The staff needs some training in customer service. One of the crew came into the elevator with A dirty garbage can. not very pleasant.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Charles,Thank you for reviewing our hotel. We hope you enjoyed aspects of your stay; however, we are sorry we missed meeting your expectations and the difficulties you experienced. Please accept our apologies for any inconvenience associated with the condition of our property and service. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we consistently meet our high standards. We value your business and hope to welcome you back soon.Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

Belinda

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Belinda,Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Patricia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was so nice. our room was ready early and we were able to just walk across the street to the beach
1 nacht verbleven in april 2024
Reactie van gm op 27 apr 2024
Dear Patricia, We're delighted to hear that you had a pleasant experience with our staff and that you were able to enjoy early access to your room. It's wonderful that our convenient location allowed you to easily access the beach. We hope you had a fantastic time by the seaside and that you'll choose to stay with us again in the future. Warmest Regards,Carla KellyGeneral Manager

8/10 – Goed

Ronald

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van GM op 27 apr 2024
Dear Ronald, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the Gulf Shores. It was our pleasure accommodating you. We hope you will make Beachside Resort Hotel your home away from home whenever your travels bring you to our area.Warmest Regards,Carla KellyGeneral Manager

10/10 – Uitstekend

Sheila

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice people work there. If you have a problem, they will fix it.
1 nacht verbleven in april 2024
Reactie van manager op 26 apr 2024
Dear Sheila, Thank you for taking the time to provide us with your feedback. It is such a pleasure to learn that you enjoyed your stay and had some memorable encounters with our staff. We hope to welcome you back soon for another enjoyable visit. Warmest Regards,Carla KellyGeneral Manager

6/10 – Redelijk

Tiffany

Average
2 nachten verbleven in april 2024
Reactie van manager op 26 apr 2024
Dear Tiffany, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Warmest Regards,Carla KellyGeneral Manager

10/10 – Uitstekend

Amelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Amelia,On behalf of our entire team, thank you for taking the time to post such excellent feedback about Beachside Resort Hotel! We are delighted that you thoroughly enjoyed your stay, and we hope to have the honor of serving you again soon.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Sandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot!!
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Sandy,Thank you so much for your outstanding review. We are glad that everything went well during your stay. Thank you for choosing Beachside Resort Hotel, and we hope to have the opportunity to welcome you back any time you are in the area!Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Ashlynn

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great nice clean place
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Ashlynn,We want to thank you for choosing to stay with us at Beachside Resort Hotel. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and refreshing. It would be an honor to host you again when you return to Gulf Shores.Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

Susan, Denver

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Susan,Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Warmest Regards,Carla Kelly,General Manager

8/10 – Goed

Lisa, Burnsville

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel was okay. There was a distinct musty smell to the room which I did not like. Otherwise it was okay for price we paid. Everything was within walking distance so we were able to park our vehicle and leave it until we left.
2 nachten verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Lisa,Thank you for staying with us recently. We are delighted you enjoyed our great value and excellent location. However, we apologize for the issue you experienced in your room. We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is of great importance to us. We regularly review our cleaning and maintenance practices to ensure our standards are upheld throughout the hotel. Feedback like yours is instrumental in this process, offering us insight into certain areas. Thank you for your review, and we hope to welcome you back again soon.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Vaughn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location...close to beach
3 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Vaughn,Thank you for affirming how convenient our location is. We couldn't agree more! We enjoyed having you as our guest at Beachside Resort Hotel and hope to welcome you back soon for another five-star experience. Warmest Regards,Carla Kelly,General Manager

4/10 – Matig

Halley

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen
2 nachten verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Dear Halley,We value guest feedback, and we thank you for taking the time to share your rating. We are disappointed that your experience was anything other than perfect. Thank you for choosing us for your visit to Gulf Shores, and we hope to see you again so we can provide you with the exceptional stay you deserve.Warmest Regards,Carla Kelly,General Manager

8/10 – Goed

Brian

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Brian,Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Beachside Resort Hotel. We hope to have the pleasure of welcoming you back for another memorable experience.Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

Edward

Reisde met familie en kleine kinderen
Positief: Personeel en service
Average hotel . Old rooms,old building , but if u plan on using the room for a place to shower and sleep it works good especially for its price .walking distance to the beach and plenty of restaurants and shopping .
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Dear Edward,Thank you for choosing us and also for your review. We want to apologize for not exceeding your expectations during your visit. We appreciate your comments on how much you enjoyed our excellent value and location, and we hope you will come back so we can provide you with the exceptional experience for which we are known. It was our pleasure hosting you, and we look forward to your next visit.Warmest Regards,Carla Kelly,General Manager

8/10 – Goed

Briana C.

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Briana,We are flattered by your generous review of Beachside Resort Hotel. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to Gulf Shores! Warmest Regards,Carla Kelly,General Manager

2/10 – Ontzettend slecht

REBECCA, Bay Minette

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Dear Rebecca,Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns during your stay. Thank you for choosing us, and we hope you will visit again soon for an enhanced experience.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just across the street is beach access and was an easy walk. The room was very clean, the beds and linens very comfortable, the staff very friendly. The breakfast didn't have much to it, basically cereal, muffins and yogurt but we were just glad to get something free lol. The place appears older but is kept clean and we appreciated that very much. the only thing noticed was the majority of the pool furniture was busted with holes in the seats. The water was too cold to swim the day we were there so it didn't matter to us but they need new pool furniture. The pool is on top of the roof of the drive thru in front of the hotel and we thought that was really neat. We had a room on the bay side instead of the beach side which turned out to be way better for views of the sunrise and sunset on the fifth floor. The beachside views are taller hotels.
1 nacht verbleven in april 2024
Reactie van General Manager op 12 apr 2024
Dear Amanda,We are pleased to hear how much you enjoyed our excellent location, complimentary breakfast, and comfortable accommodations! It is always nice to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to enhance our services and appreciate your valuable feedback regarding our pool. Thank you for taking the time to share about your visit. It was a pleasure having you, and we hope to see you again soon.Warmest Regards,Carla Kelly,General Manager

10/10 – Uitstekend

Kristen

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were not terrible but definitely could have been cleaner.
4 nachten verbleven in maart 2024
Reactie van General Manager op 12 apr 2024
Dear Kristen,It is wonderful to hear how much you enjoyed your stay. We're particularly pleased that you enjoyed our well-equipped accommodations. We have noted your feedback about the level of cleanliness and appreciate the constructive comment as we always want to hear how we can enhance our guest experience. We are happy that your overall experience was positive, and we hope we have the chance to welcome you back in the near future.Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

Ethan

Reisde met familie
Positief: Personeel en service
Would recommend for solo trip, not family. Our safety door lock looked like it was kicked it. It was hanging off. Door lock had a lose screw. Breakfast was advertised on Experian but it was cereal and muffins, which is nice but expected more. Very sandy in room. Bed and linens were okay, It was clean, but not CLEAN.
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Dear Ethan,Thank you for rating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest, and we regret the issues you encountered in your room and for any disappointment you felt regarding our breakfast. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We will share your feedback appropriately with our team, and we hope you will give us another chance to provide you with the outstanding stay you deserve. Warmest Regards,Carla Kelly,General Manager

6/10 – Redelijk

Michael

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property is close to the beach and restaurants. We stayed in a room with an adjoining door to our room and it was noisy.
2 nachten verbleven in april 2024
Reactie van gm op 7 apr 2024
Dear Michael, Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our property's proximity to the beach and restaurants. However, we sincerely apologize for the noise disturbance caused by the adjoining door in your room. We understand the importance of providing a peaceful environment for our guests to relax and rest, and we regret that we fell short of meeting this expectation during your stay. Please know our front desk associates are available and happy to make your stay as comfortable as possible. Thank you again, and we hope you will choose us the next time you visit the area.Warmest Regards,Carla KellyGeneral Manager

10/10 – Uitstekend

Kerrie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean safe and all of the employees were friendly and happy it was so easy to get to the beach will stay here again
4 nachten verbleven in april 2024
Reactie van gm op 7 apr 2024
Dear Kerrie, Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a wonderful experience during your stay. It's fantastic to know that you found our property clean, safe, and conveniently located for accessing the beach. We take great pride in providing a welcoming environment for our guests, and we're delighted that our team members contributed to your enjoyable stay. Thank you for recommending us to future guests. We look forward to welcoming you again soon.Warmest Regards,Carla KellyGeneral Manager