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Beoordelingen van Best Western Huntsville

2.5 out of 5
Best Western Huntsville
4890 University Dr Nw, Huntsville, AL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 216 van 701 beoordelingen" "
Gastenscore: 8 - Goed. 209 van 701 beoordelingen" "
Gastenscore: 6 - Redelijk. 129 van 701 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 701 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 701 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Audrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

HARRY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
none
1 nacht verbleven in mei 2024
Reactie van Victor op 23 mei 2024
Thank you for your excellent rating! We're thrilled to know you enjoyed your stay at our hotel. Your positive feedback is greatly appreciated and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon for another outstanding experience.

10/10 – Uitstekend

rachel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty clean, comfortable bed, parking lot gets full very fast!
1 nacht verbleven in mei 2024
Reactie van Victor op 20 mei 2024
Thank you for the fantastic review! We're thrilled you found the room clean and the bed comfortable. We appreciate you letting others know that our hotel is popular and that arriving early is the best way to be assured of a prime parking space. We look forward to welcoming you back soon!

8/10 – Goed

Kelly

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed one night for a Concert at The Orion Amphitheater- It was fine for that, literally just minutes from the venue. Hotel seemed older...but was worth the one night stay. Breakfast was good, Staff was friendly. Hotel room was a little weird with bathroom sink right inside the doorway, then toilet and shower were in a closed room. Just kinda weird, but for $150 a night, I'd say a solid "Good" rating. Convenient location on main roadway. Was fine for a concert night stay.
1 nacht verbleven in mei 2024
Reactie van Victor op 20 mei 2024
Thank you for your review! We're glad our convenient location and friendly staff made your stay enjoyable, especially for your concert night at The Orion Amphitheater. We appreciate your feedback on the room layout and will keep it in mind for future improvements. It's great to hear you found value in your stay, and we hope to welcome you back for another visit soon!

8/10 – Goed

MEAKITA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I always stay here
1 nacht verbleven in mei 2024
Reactie van Victor op 12 mei 2024
Thank you for choosing to stay at Best Western Huntsville again! We're glad to have you as a loyal guest. If there's anything we can do to make your next stay even better and earn that extra star, please let us know. We look forward to hosting you again soon!

8/10 – Goed

DaRon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, great breakfast spread.
1 nacht verbleven in april 2024
Reactie van Victor op 26 apr 2024
Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you found our staff friendly and enjoyed our breakfast spread. Your satisfaction is our priority, and we appreciate your valuable comments. We look forward to welcoming you back for another enjoyable stay.

10/10 – Uitstekend

Deserve264

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Victor op 20 apr 2024
Thank you for the exceptional review score! We are delighted that you enjoyed your stay at Best Western Huntsville. Your high rating means a lot to us, and we appreciate your feedback. We strive to provide exceptional service to all our guests, and we're thrilled that we succeeded during your visit. We hope to welcome you back soon for another fantastic stay!

8/10 – Goed

Gerald

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Hotel and area around the hotel are great. Rooms are nicely appointed and clean. Bed and pillows were very comfortable. My only complaint is being next to the elevator… every time the door opened and closed, it makes a loud high-pitched squeal that sounds like someone is blowing a whistle. It woke me up several times throughout the night.
2 nachten verbleven in april 2024
Reactie van Victor op 20 apr 2024
Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and found our hotel and the surrounding area to be great. It's fantastic to know that you appreciated the cleanliness and comfort of our rooms, as well as the quality of our amenities. We apologize for the inconvenience caused by the noise from the elevator, and we'll address this promptly to ensure a peaceful night's rest for our guests in the future. We hope to welcome you back soon for another enjoyable stay!

10/10 – Uitstekend

Taneisha

Reactie van Victor op 12 mei 2024
Thank you for the outstanding rating! We're thrilled to see that you had a fantastic experience at Best Western Huntsville. Your satisfaction is our top priority, and we're delighted to have met your expectations. We hope to have the pleasure of welcoming you back soon for another great stay!

10/10 – Uitstekend

Quincy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in april 2024
Reactie van Victor op 11 apr 2024
Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic experience with our service during your stay at Best Western Huntsville. Providing exceptional service is at the heart of everything we do, and it's wonderful to know that our efforts made your visit memorable. We truly appreciate your kind words and hope to welcome you back soon for another outstanding stay!

10/10 – Uitstekend

Lisa, Staten Island

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was within driving distance to shopping and dining. Daily breakfast was great and very friendly staff. Room was nice but need some touch ups, especially in bathroom shower. Fresh towels were provided daily and room was checked to add any additional items that were needed. I recommend this place and would return again.
4 nachten verbleven in maart 2024
Reactie van Victor op 17 mrt 2024
Thank you for the stellar 5/5 score and your kind words about Best Western Huntsville! We're thrilled you enjoyed our convenient location and the friendly service provided by our staff. Your feedback regarding the room and bathroom is duly noted, and we'll address it promptly. We're delighted you enjoyed our daily breakfast and appreciated the amenities provided in your room. We sincerely appreciate your recommendation and look forward to welcoming you back soon!

10/10 – Uitstekend

Ana Maria, Santee

1 nacht verbleven in maart 2024
Reactie van Victor op 30 mrt 2024
"Thank you for the 5-star review! We're thrilled to hear you had a wonderful stay at Best Western Huntsville. Your kind feedback is greatly appreciated!"

10/10 – Uitstekend

William

Zakenreiziger
Positief: Voorzieningen
Great stay.
1 nacht verbleven in januari 2024
Reactie van Victor op 3 feb 2024
Thank you so much for taking the time to share your feedback and for giving us a 5/5 rating! We are delighted you had a wonderful experience at Best Western Huntsville. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay.

10/10 – Uitstekend

Kari Deann, sheffield

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in januari 2024
Reactie van Victor op 23 jan 2024
Thank you for the wonderful 5/5 rating! We're delighted you enjoyed your stay at Best Western Huntsville. We appreciate your support and hope to welcome you back soon.

8/10 – Goed

Reggie

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Victor op 9 jan 2024
Dear valued guest,Thank you so much for taking the time to leave a 4-star review! We appreciate your feedback and are delighted to know you had a positive experience with us. We look forward to welcoming you back to Best Western Huntsville in the future!

10/10 – Uitstekend

Doll face

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Victor op 1 jan 2024
Thank you very much for taking the time to rate us highly! We are truly grateful for your positive feedback and delighted to hear that you had a good experience during your stay at Best Western Huntsville. We hope to have the pleasure of welcoming you back soon!

8/10 – Goed

Olga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Victor op 1 jan 2024
Thank you so much for taking the time to rate us highly! We truly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay at Best Western Huntsville. We look forward to welcoming you back in the future!

2/10 – Ontzettend slecht

Cherise

2 nachten verbleven in december 2023
Reactie van Victor op 9 jan 2024
We genuinely apologize that we didn't meet your expectations, and we're sorry we didn't earn a higher score. As one can see from other reviews on this platform, we usually provide a better experience, and we apologize that your stay experience fell short of our usual high standards.

10/10 – Uitstekend

Anthony

1 nacht verbleven in december 2023
Reactie van Victor op 6 dec 2023
Thank you so much for taking the time to share your wonderful feedback and for awarding us a perfect 10 out of 10! We truly appreciate your positive rating and are thrilled to hear that your experience at Best Western Huntsville met your expectations.

10/10 – Uitstekend

Caleb

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Victor op 21 nov 2023
Thank you so much for taking the time to share your excellent review! We're thrilled to hear that you had a wonderful experience at Best Western Huntsville. Our team works hard to provide exceptional service, and we're delighted that it made a positive impact on your stay. We look forward to welcoming you back in the future!

8/10 – Goed

Lori, N Ft Myers

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I know I can always count on great customer service here. The rooms are clean and up to date and the breakfast is yummy
Reactie van Victor op 18 nov 2023
Thank you so much for your kind words! We're thrilled to hear that you can always count on great customer service and that you enjoyed our clean and up-to-date rooms, along with the yummy breakfast. It's our pleasure to provide a wonderful experience for our guests. We look forward to welcoming you back soon!

8/10 – Goed

Susan

1 nacht verbleven in november 2023
Reactie van Victor op 18 nov 2023
Thank you so much for taking the time to share your positive experience with us! We truly appreciate your high score and are delighted to hear that you enjoyed your stay at Best Western Huntsville.

8/10 – Goed

Misty

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Victor op 15 nov 2023
Thank you for your recent rating! We appreciate your support and look forward to seeing you again in the future.

10/10 – Uitstekend

vivian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Victor op 15 nov 2023
Thank you for the exceptional rating! We appreciate your support. Thank you for staying with us.

8/10 – Goed

wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
safe and quite
2 nachten verbleven in november 2023
Reactie van Victor op 11 nov 2023
Thank you for choosing Best Western Huntsville! We're delighted to hear that you found our hotel safe and quiet. We appreciate your positive feedback and look forward to welcoming you back for an even better experience.

10/10 – Uitstekend

Ann Marie

4 nachten verbleven in oktober 2023
Reactie van Victor op 5 nov 2023
Thank you for your outstanding rating! We're thrilled you had a wonderful stay at Best Western Huntsville. We hope to welcome you back soon for another exceptional experience.

2/10 – Ontzettend slecht

Barbara

1 nacht verbleven in oktober 2023
Reactie van Victor op 26 okt 2023
I apologize that we didn't meet your expectations, and I'm truly sorry we didn't earn a higher rating. Thank you for staying with us.

6/10 – Redelijk

Jennie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ok room but several issues
The elevator needs serious work. It sounds decrepit and unstable. Please don’t have the television in the room set to a spooky show when a woman is checking in alone and can’t find the switches by the bed. If you don’t KNOW where those tiny butterfly switches are it’s nerve wracking. Very loud from music playing at the business across the street: “Rooms to Go” And finally-the power went out the morning of my check out. Couldn’t shower or get ready.
1 nacht verbleven in oktober 2023
Reactie van Victor op 27 okt 2023
I want to apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, and we're actively working on addressing these issues. Firstly, we are aware of the concerns regarding the elevator, and we assure you that all maintenance and testing is up to date. Our contractor is known and trusted the world over for their history of safe, reliable elevator service. Regarding the television settings, I'm sorry for the oversight. We will ensure that the default channels are more guest-friendly, especially when guests arrive late at night. We understand that the noise from parked cars at nearby businesses can be disruptive. We'll explore additional options to create a quieter environment for our guests. Lastly, the power outage during your check-out is regrettable. While this was beyond our control, we are actively working on having low-power backup solutions in place for guests checking in and checking out. Your comfort and satisfaction are of utmost importance to us, and we're committed to making the necessary improvements to provide a better experience for our guests.

10/10 – Uitstekend

Hideo

Positief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Victor op 18 okt 2023
Thank you for your exceptional five-star review. Your positive feedback is greatly appreciated. We are delighted to hear that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we are committed to providing the best possible service to our guests. We look forward to welcoming you back to our hotel soon. Once again, thank you for choosing our hotel for your stay and for taking the time to share your feedback with us.

8/10 – Goed

Sandra

Positief: Netheid, personeel en service en comfort kamer
Better than I expected from a Best Western. Room was clean and modern. Very hot water, though low pressure in the shower. Breakfast was average. Location to my venue was perfect. I would stay here again.
2 nachten verbleven in oktober 2023
Reactie van Victor op 15 okt 2023
Thank you for your kind words. We're delighted to hear you had a great stay. We've taken note of your shower pressure feedback and will work to improve that. We look forward to hosting you again in the future.

10/10 – Uitstekend

Andrew

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was very nice with all the amenities and technology that one should expect to find. The fixtures and decor were very nice and modern.
1 nacht verbleven in oktober 2023
Reactie van Victor op 15 okt 2023
Thank you for sharing those kind words about your recent stay with us! We're delighted to hear that you enjoyed your room and that it met your expectations in terms of amenities and technology. Our team takes pride in creating a modern and comfortable environment for our guests, and it's gratifying to know that you appreciated the fixtures and decor. We hope to continue providing you with exceptional experiences during your future visits to Huntsville. We look forward to welcoming you back soon!

10/10 – Uitstekend

Jane

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good value
Reasonably priced.friendly staff.comfortable bed.and the breakfast was great.they have a fancy coffee machine that makes lattes and mochas.convemient location
1 nacht verbleven in oktober 2023
Reactie van Victor op 8 okt 2023
Thank you for sharing your experience at Best Western in Huntsville, Alabama. We're glad you enjoyed your stay with our reasonably-priced hotel, friendly staff, comfortable beds, and fancy coffee machine. We take pride in our convenient location and appreciate your kind words. We hope to welcome you back soon for another fantastic stay.

10/10 – Uitstekend

Breonna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gentleman at front desk was really patient and sweet! Room was super clean.
1 nacht verbleven in oktober 2023
Reactie van Victor op 8 okt 2023
Thank you for your kind words regarding our front desk receptionist. It means a lot to us to receive positive feedback from our guests. We hope to see you again soon so that we can once again provide you with a wonderful experience. Thank you!

8/10 – Goed

Randohtl

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Victor op 8 okt 2023
Thank you for sharing your feedback on your recent stay at Best Western Huntsville. We are delighted to hear that you had a positive experience and appreciate your high rating. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

10/10 – Uitstekend

Nigel

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
3 nachten verbleven in september 2023
Reactie van Victor op 8 okt 2023
We appreciate your kind feedback regarding your stay at Best Western Huntsville. We truly value your excellent rating, and eagerly anticipate your return to provide another exceptional experience.

8/10 – Goed

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Homecoming
Clean room not far from anything. Only negative was you could hear doors slamming all night and morning, but I'll just say this was because of the weekend it was (a&m homecoming)
1 nacht verbleven in september 2023
Reactie van Victor op 8 okt 2023
Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient and the rooms clean. We are sorry to learn that noise disturbed your rest during your stay. Although, we did have some guests returning late from homecoming festivities, we understand that it may have caused inconvenience to you. We appreciate your patience and hope to have the opportunity to host you again in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Victor op 8 okt 2023
We appreciate your feedback about your stay at Best Western Huntsville. Thank you for your high rating. We look forward to welcoming you back soon to make another positive impression.

6/10 – Redelijk

Liz

1 nacht verbleven in september 2023
Reactie van Victor op 8 okt 2023
Thank you for taking the time to rate our hotel. Your business is greatly appreciated, and we would love to have you back soon.

10/10 – Uitstekend

JAMES, JEFFERSON

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in september 2023
Reactie van Victor op 2 okt 2023
Thank you for taking the time to provide us with your feedback regarding your recent stay at Best Western Huntsville. We are thrilled to hear that you had a positive experience, and we can't wait to welcome you back for another opportunity to exceed your expectations.

10/10 – Uitstekend

Devyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Victor op 2 okt 2023
We appreciate your kind feedback regarding your stay at Best Western Huntsville. Your excellent rating is truly valued, and we look forward to the opportunity to welcome you back soon to make another positive and lasting impression.

10/10 – Uitstekend

Jeovanni

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Vikram op 21 sep 2023
We appreciate your feedback on your stay at Best Western Huntsville. Thank you for giving us an excellent rating. We hope to welcome you back soon to make another positive and lasting impression.

8/10 – Goed

Shonda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Vikram op 21 sep 2023
We appreciate your feedback on your stay at Best Western Huntsville. Thank you for the high rating. We hope to welcome you back soon to make another positive impression.

8/10 – Goed

Vonda

2 nachten verbleven in september 2023
Reactie van Vikram op 8 sep 2023
We appreciate your positive feedback on your stay at Best Western Huntsville and look forward to welcoming you back soon.

8/10 – Goed

Marsha Collins

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Vikram op 31 aug 2023
We are grateful for your kind feedback about your stay at Best Western Huntsville. Your high rating is truly appreciated, and we look forward to welcoming you back soon for another chance to make another positive and lasting impression.

8/10 – Goed

Suzanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, located in a good centralized area
Clean, well appointed. Did not use fitness room, but the pool was good-5 ft is deepest, so just right whether you want to swim laps or be with your little ones. Didn’t realize until we got to the pool that there were towels provided outside. We only had breakfast once, and it was late, so I don’t think I can give a great review on that service. We had daily housekeeping which I didn’t feel was necessary, but it was appreciated. Everyone was friendly and knowledgeable.
4 nachten verbleven in augustus 2023
Reactie van Vikram Patel op 22 aug 2023
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be clean and well-appointed. Our team is always striving to provide the best possible experience for our guests, and we are happy to hear that you found our pool to be just right for your needs. We apologize for any confusion regarding the towels, but we are glad to hear that you were able to enjoy your time at the pool nonetheless. Thank you for your kind words regarding our staff. We are proud to have knowledgeable and friendly team members who are always willing to go above and beyond for our guests. Thank you again for choosing to stay with us, and we hope to welcome you back soon.

8/10 – Goed

Joan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Vikram Patel op 22 aug 2023
Thank you so much for taking the time to leave a review! We truly appreciate your feedback and we're so glad to hear that you had a good experience with our hotel. We hope to have the pleasure of welcoming you back in the future!

2/10 – Ontzettend slecht

Robert

Negatief: Netheid, personeel en service
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location
1 nacht verbleven in april 2023
Reactie van Vikram Patel op 4 aug 2023
Thank you for sharing your positive feedback about your stay at Best Western Huntsville. We sincerely appreciate your excellent rating and hope to have the pleasure of welcoming you back soon for another opportunity to create a memorable experience.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Vikram Patel op 4 aug 2023
Thank you for your kind feedback regarding your stay at Best Western Huntsville. We truly appreciate your excellent rating and eagerly anticipate the opportunity to welcome you back for another chance to make a positive and lasting impression.

10/10 – Uitstekend

Caleb

2 nachten verbleven in juli 2023
Reactie van Vikram Patel op 30 jul 2023
We are grateful for your kind feedback about your stay at Best Western Huntsville. Your excellent rating is truly appreciated, and we look forward to welcoming you back soon for another chance to make another positive and lasting impression.