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Beoordelingen van Clarion Pointe Madison Huntsville

2.5 out of 5
Clarion Pointe Madison Huntsville
122 Cleghorn Blvd, Madison, AL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 132 van 234 beoordelingen" "
Gastenscore: 8 - Goed. 56 van 234 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 234 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 234 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 234 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Darryl, Enterprise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to Toyota Field
2 nachten verbleven in mei 2024
Reactie van Starla Pierce op 27 mei 2024
Thank you for your review. And glad to hear you enjoyed it. Have a good day.

10/10 – Uitstekend

Michelle Leigh, Las Vegas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet
1 nacht verbleven in mei 2024
Reactie van Starla Pierce op 25 mei 2024
You’re so happy that you found our hotel clean and quiet. I hope to see you again in the near future. Have a great week.

10/10 – Uitstekend

Eric

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for the Huntsville/Madison area. The staff was nice and the hotel accomodations are very clean.
2 nachten verbleven in mei 2024
Reactie van Starla Pierce op 25 mei 2024
Thank you so much for your review. It helps others find us also. We hope to see you again soon. Have a great week.

8/10 – Goed

Cynthia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The smell of the room is why I rated it the way I did. It smelt old and I used concentrated room spray and it didn’t work. I think it was the ac unit. There was brunette hair on my shower wall as well. Other than that it was a good place to sleep. The breakfast was excellent!! Thanx!!!!
1 nacht verbleven in mei 2024
Reactie van Starla Pierce op 25 mei 2024
I am so sorry but during the rainy months which it has rained nonstop the past month, the room can get a little musty we try to combat this with dehumidifiers. We hope you will try to again soon.

8/10 – Goed

Yeosup

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked their breakfast. I did not enjoy restaurants around the hotel.
2 nachten verbleven in mei 2024
Reactie van Starla Pierce op 20 mei 2024
I’m sorry you liked our breakfast but not other restaurants around. We cannot help what restaurants are around our hotel and we hope this did not go into your rating process. Have a good day.

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect!
1 nacht verbleven in mei 2024
Reactie van Starla Pierce op 12 mei 2024
Thank you for the wonderful review. We enjoyed having you and hope you come back to see you soon.

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was tastefully decorated and very clean, without the normal musty smell in the hallways. Our room was clean and beautiful. The bed was the most comfortable I had ever slept on and the towels in the bathroom were luxurious. Overall, a very pleasant stay and I will search for a Clarion hotel when I travel in the future.
3 nachten verbleven in mei 2024
Reactie van Starla Pierce op 6 mei 2024
Thank you so much for this review. We are glad you enjoyed your stay here and yes, we use extra softener on our towels and sheets. I’m so glad you noticed you have a great day and we hope to see you again soon.

2/10 – Ontzettend slecht

Aaron

Zakenreiziger
Negatief: Netheid, personeel en service
Absolutely awful, the bath tube was leaking, there was mold or clumps of dirt in the bath tub. I left and didn’t stay.
1 nacht verbleven in april 2024
Reactie van Starla pierce op 30 apr 2024
Did you notify the front desk of this? You did stay because I checked you out that morning. If something is wrong with the room, we cannot fix it unless you let us now, but I doubt there was clumps of dirt in the tub. We are sorry for your experience. If you would like to speak to the manager call any day 5-5 pm.

10/10 – Uitstekend

Sean

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time I have stayed in this property and both times have been amazing the staff is extremely helpful and friendly. Breakfast is your typical offerings of eggs, sausages, waffles, and yogurt and cereal with bread and bagels. All in all this property is a great place to stay if business or pleasure brings you to Madison.
1 nacht verbleven in april 2024
Reactie van Starla Pierce op 6 mei 2024
We are so glad that you keep using our hotel. And we hope it stays this way. If you ever need anything just let us now. Have a great week!

2/10 – Ontzettend slecht

Chris

Negatief: Staat van de accommodatie en faciliteiten
The computers SUCK! I need to print important papers and the printer ink has been out. Now on day 3 the internet isn’t working. I asked the guy working tonight and he says “ya ours aren’t working either”. Will not stay here again
1 nacht verbleven in april 2024
Reactie van Starla Pierce op 22 apr 2024
I’m sorry for the inconvenience, but I have checked the computers. The Internet has not went out. I’m not sure what you are speaking of. And we printed off the papers you needed. And you did stay here again the next night. See you again soon!

10/10 – Uitstekend

Brian

4 nachten verbleven in maart 2024
Reactie van Starla Pierce op 6 mei 2024
Thank you for the awesome rating, see you again soon!

8/10 – Goed

Cora

Positief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Starla Pierce op 29 mrt 2024
Hello, we are glad you enjoyed your stay with us, and we hope to see you again soon. Tell your friends about us!

8/10 – Goed

Kent Toole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Starla Pierce op 29 mrt 2024
Thank you for the awesome rating. We are glad you liked our hotel. Hope to see you again very soon!

8/10 – Goed

Nadine R.

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was very helpful, and informative with our needs. courteous. king sized bed was very comfortable, and enough space to have a couch, coffee table, another work desk, fridge, microwave. there's also a Cracker Barrel restaurant, and shop couple minutes walk from the hotel. complimentary breakfast was good plus nice, and clean area. front desk has quarter's for the 1 washer, 1 dryer, I would stay here again. Thanks for letting me stay there! finally made it back to Alaska this mornin'
5 nachten verbleven in maart 2024
Reactie van Starla Pierce op 29 mrt 2024
Loved this review! Thank you so much! We are thrilled you loved it. Hope if you come back to the area we will see you again!

10/10 – Uitstekend

Sheri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely friendly.
3 nachten verbleven in maart 2024
Reactie van Starla Pierce op 29 mrt 2024
Thank you for your wonderful rating!

6/10 – Redelijk

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was disappointing to me after a long day of travel, that I went to get a glass of wine from the bar and you were out. That shows poor management for the food and beverage department. I left the following day.
7 nachten verbleven in maart 2024
Reactie van Starla Pierce op 15 mrt 2024
I am sorry, but you must be thinking of another hotel. We do not have a bar here and we do not sell wine here. Please delete your review.

6/10 – Redelijk

Matthew

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Starla Pierce op 11 mrt 2024
We are sorry you did not enjoy your stay with us and hope you will try us again in the future.

8/10 – Goed

Gregory

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Starla Pierce op 14 feb 2024
Thank you for the awesome writing. We are glad you enjoyed our hotel and hope to see you again soon.

8/10 – Goed

Tony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Starla Pierce op 14 feb 2024
Thank you for the awesome rating! We loved having you here with us! See ya soon!

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Quiet and clean
1 nacht verbleven in februari 2024
Reactie van Starla Pierce op 14 feb 2024
Thank you for the awesome rating. We are so glad you enjoyed it. Hope to see you again soon.

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing. Beds were comfortable, room was spacious, staff were friendly.
1 nacht verbleven in januari 2024
Reactie van Starla Pierce op 26 jan 2024
Thank you so much for your review. We are so glad that you enjoyed your stay here and we hope to see you again soon. Thank you for your kind comments.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay. Great Staff
1 nacht verbleven in januari 2024
Reactie van Starla Pierce op 26 jan 2024
We are so glad you enjoyed our staff and our hotel. That makes us feel wonderful! We hope to see you again soon.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Starla Pierce op 26 jan 2024
Thank you for the awesome rating!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and hospitable staff. Definitely recommend!
1 nacht verbleven in januari 2024
Reactie van Starla Pierce op 26 jan 2024
We love to see these reviews! Thank you so much for leaving a review so others can see. Hope to see you again soon.

4/10 – Matig

Paul

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Okay but could be better
Fairly new hotel with sizable rooms. Comfortable beds and relatively clean. The downsides were, the shower curtain let water leak all over the floor, breakfast service ended at nine and staff came to service the room at 8AM New Year’s Day. WHO is up that early after new year?
3 nachten verbleven in december 2023
Reactie van Starla Pierce op 5 jan 2024
Thank you for your review please always let front desk know if you have a problem they could fix it for you. Our breakfast is served from 5 AM to 9 AM. This is a four hour window to get breakfast. Always use the do not disturb sign. If you do not want Housekeeping coming, they do work from eight in the morning to three in the afternoon. We are sorry you had so many inconveniences. Thank you for your review and hope to see you again soon.

10/10 – Uitstekend

Manda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Starla Pierce op 14 feb 2024
Thank you, such high praise. We are glad you loved it! See ya soon!

10/10 – Uitstekend

Jerry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and reasonable pricing.
2 nachten verbleven in december 2023
Reactie van Starla op 31 dec 2023
Thank you for your kind words. We are glad you enjoyed your stay and hope to see you again soon. Happy holidays.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotels.com waste of time
My stay at the hotel was very nice, after 30 minutes of hotels.com ruining the experience. I made the reservation through your app and the hotel would not take your payment. So you offered to send me down the road to another hotel. Ridiculous offer, obviously my comfort was not important. After driving all day, spending time choosing a hotel, you expected me to leave and go to another hotel. I did not, I canceled with you and payed the hotel directly. I have removed your app from my phone.
1 nacht verbleven in december 2023
Reactie van Starla op 31 dec 2023
We are glad that we could’ve helped you out and we are sorry It did not work with a third-party. But we’re glad we got you taken care of. Happy holidays and hope to see you again.

10/10 – Uitstekend

Daniel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Great location! Room was clean and comfy.
1 nacht verbleven in december 2023
Reactie van Starla Pierce op 24 dec 2023
We loved reading this. It’s so nice to know when a guest loved their stay! We hope to see you again soon. Happy holidays.

8/10 – Goed

Sara

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van Starla op 20 dec 2023
Thank you for the awesome rating, hope to see you again soon! Happy Holidays!

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Starla Pierce op 14 dec 2023
Thank you for the awesome rating! Happy holidays!

10/10 – Uitstekend

Margarita

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant
1 nacht verbleven in november 2023
Reactie van Starla Pierce op 28 nov 2023
Thank you for the awesome rating! We hope to see you again soon!

10/10 – Uitstekend

Lena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stop for over night. Friendly staff. Cleaning lady we met in the hallway was super nice and wished us a happy Thanksgiving.
1 nacht verbleven in november 2023
Reactie van Starla Pierce op 28 nov 2023
Happy holidays and we are glad you enjoyed your stay. We hope if you’re ever in the area you’ll stay with us again have a great day.

10/10 – Uitstekend

Sherrie

Reisde met partner
Clean and comfortable. Friendly and helpful staff.
1 nacht verbleven in november 2023
Reactie van Starla Pierce op 28 nov 2023
We are so happy that you enjoyed everything and our staff tries to accommodate everyone. We’re glad you noticed. Happy holidays.

8/10 – Goed

JR

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
dirty shower
the shower had not been cleaned and was very dirty with hair still in the drain.
1 nacht verbleven in november 2023
Reactie van Starla Pierce op 17 nov 2023
Which room was this and did you show front desk immediately? Our housekeepers are very thorough. I’m sorry that this happened, hopefully you will try us again.

6/10 – Redelijk

Paul

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Hotel very clean and comfortable. Complaint is about the breakfast bar. terrible eggs, sausage swimming in grease. Juice machine was out of order and looked like it had been that way for some time.
3 nachten verbleven in november 2023
Reactie van Starla pierce op 14 nov 2023
We are sorry you did not enjoy the breakfast. The eggs are liquid eggs and the sausage does have some grease. Also, the juice machine has only been out of order for one week. We hope you try us again. Have a great day.

10/10 – Uitstekend

Hilaria Guadalupe

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room clean every day !!! The house keeping service was excellent
13 nachten verbleven in oktober 2023
Reactie van Starla pierce op 14 nov 2023
Thank you for your comments. We are happy you enjoyed your stay. See you again soon.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Starla Pierce op 29 okt 2023
Thank you the awesome rating! Hope to see you again soon! Happy Halloween

10/10 – Uitstekend

Justin

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family Pride
The staff is friendly and enjoyable. It was like staying with a family member. The room was very clean and organized. You can tell when employees take pride in where they work.
2 nachten verbleven in oktober 2023
Reactie van Starla Pierce op 31 okt 2023
Thank you so much for your review. We are sorry glad you enjoyed it and enjoyed our staff. Hope to see you again soon! Happy Holidays

2/10 – Ontzettend slecht

Daniel, Monroe

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very unhappy with the Clarion policy to charge my CC an additional $100 to be refunded if room is OK after check out and I follow policy. Refund doesn’t come back for several days. Will not be staying here again.
1 nacht verbleven in oktober 2023
Reactie van Starla Pierce op 19 okt 2023
We are sorry you feel this way the hold is 50 not 100 and it is a hold not a charge to the card. We release the hold after we have checked the room and you get it back within a couple days. All hotels put a hold on your card for a certain amount to make sure you have funds other than the room cost. This is to cover any bar/beverage charges or if you cause any damage. Many good hotels have the exact policy. It is also written online for you when you make your reservation. This is so you know about the hold before you book with us. It is listed under things to know about your reservation. If you would like to express your concern even more, you can call me at any time, just ask to speak to the manager.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
friendly staff
2 nachten verbleven in september 2023
Reactie van Starla Pierce op 9 okt 2023
Thank you for the kind rating. We hope you will choose our hotel again in the future. Have a great weekend!

6/10 – Redelijk

Ayesha

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Na
3 nachten verbleven in september 2023
Reactie van Starla Pierce op 29 sep 2023
I’m sorry I do not understand what this means. We are sorry if you did not enjoy your stay. Hopefully you will try us again Have a great day.

2/10 – Ontzettend slecht

Monique

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Do not recommend
Smell in bathroom vent
2 nachten verbleven in september 2023
Reactie van Starla Pierce op 28 sep 2023
We have checked the room you were in and there is no smell. We refunded you fully. We are sorry you are dissatisfied. Have a good day.

6/10 – Redelijk

Michele

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van Starla Pierce op 29 sep 2023
Thank you for your rating. We hope that you will try as I can in the future and we can exceed your expectations this time. Have a great day.

8/10 – Goed

LaNora

1 nacht verbleven in september 2023
Reactie van Starla Pierce op 28 sep 2023
Thank you for the rating! Hope to see you again soon!

10/10 – Uitstekend

Tatyana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and the hotel was extremely clean and quiet. The AC definitely works lol
1 nacht verbleven in september 2023
Reactie van Starla op 16 sep 2023
Thank you for your kind comments and the wonderful rating you have given our hotel. We are glad you enjoyed it and hope we see you again soon.

6/10 – Redelijk

Lisa

Zakenreiziger
Negatief: Personeel en service, comfort kamer
Not as good as past experiences
Have stayed here many times. Clean hotel, but not as much this time. Bed was very uncomfortable on this trip, mattress worn out. Breakfast was about the same as other times but low quantity of items this time. My favorite part is the coffee options. The coffee is always hot and fresh, but this time there were only two to select from(both the same) and the coffee was stone cold in one carafe. All together my trip was a little disappointing this time. Hopefully next time will be back to the way it used to be.
1 nacht verbleven in september 2023
Reactie van Starla Pierce op 14 sep 2023
We are sorry you felt this way we can always change your rooms if you ask. We have only ever had two types of coffee, decaf and regular. I’m not sure what other types you were talking about. We always try to keep our breakfast full. Maybe you came in the middle of us filling it up I am sorry about that. We hope that you try us again. Have a great day.

10/10 – Uitstekend

Marion

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Starla Pierce op 13 sep 2023
Thank you for the awesome rating!!!

10/10 – Uitstekend

Darrin

1 nacht verbleven in september 2023
Reactie van Starla Pierce op 28 sep 2023
Thank you for the awesome rating, hope to see you again soon!

8/10 – Goed

Alberto

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Starla Pierce op 13 sep 2023
Thank you for the great rating, we are thrilled you enjoyed it.