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Beoordelingen van Hampton Inn Decatur

2.5 out of 5
Hampton Inn Decatur
2041 Beltline Rd Sw, Decatur, AL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 310 van 544 beoordelingen" "
Gastenscore: 8 - Goed. 154 van 544 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 544 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 544 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 544 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cecilia, Flint

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and organized.
2 nachten verbleven in mei 2024
Reactie van Anna Kerrigan - General Manager op 15 mei 2024
WOW! Thank you for your 5 out 5-star rating! We are thrilled to hear that you enjoyed your stay with us. I look forward to sharing your review with our team that you found our property to be clean and in good organizational condition. They work hard to ensure all our guests are welcomed with hot coffee, a comfy and clean room, and wake up to a hot breakfast. We look forward to welcoming you again the next time you are in town.

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service
3 nachten verbleven in mei 2024
Reactie van Anna Kerrigan - General Manager op 7 mei 2024
Thank you for taking the time to review your stay! We are so pleased you enjoyed your time with us! We hope the next time you are in the area you will once again choose to stay with us.

6/10 – Redelijk

Deborah

Reisde met familie en kleine kinderen
Positief: Personeel en service
In need of a refurbish. Everything was old. Odd location. Towel left in bathroom from last guest. Would stay again only if nothing else was available. Staff were friendly. Sheets were clean. Breakfast was good.
1 nacht verbleven in mei 2024
Reactie van Anna Kerrigan, General Manager op 7 mei 2024
Thank you for taking time to share your experience with us. Please accept our apologies for the left towel. We will be discussing with our team, so this won't happen again... I'm glad you found your accommodations clean and enjoyed our complimentary breakfast! We would love the opportunity to work for a 5 out of 5 star review the next time you're passing through our town! Again, thank you for taking the time to share!

10/10 – Uitstekend

Jane

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Anna Kerrigan - General Manager op 12 mei 2024
Thank you so much for taking the time to review your stay with us! We are thrilled to see we exceeded your expectations. We hope that the next time you are in town, you will stay with us again!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful and polite. The room was clean, the place was quiet.
1 nacht verbleven in april 2024
Reactie van Anna Kerrigan - General Manager op 8 apr 2024
Thank you for taking the time to review your stay at the Hampton Inn in Decatur, Alabama! We are delighted to learn that you enjoyed your stay! Please stop by anytime you are in the area!

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in and easy check out
1 nacht verbleven in maart 2024
Reactie van Anna Kerrigan - General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us! We are so pleased you enjoyed your stay and we wanted to say thank you for the 5 out of 5 star review! We strive to meet and exceed our guests expectations and we are happy we were able to give you beautiful and restful accommodations. We hope you stay with us again!

8/10 – Goed

Tonya

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was nice. The rooms were clean and the area seemed safe. The breakfast was convenient and had lots of different options.
1 nacht verbleven in maart 2024
Reactie van Anna Kerrigan - General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us! We love hearing that you enjoyed your stay! We look forward to seeing you again.

10/10 – Uitstekend

Brian, Mount Sterling

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Anna Kerrigan - General Manager op 2 apr 2024
Dear Brian, Thank you for giving us a perfect rating! It is a pleasure to hear that you loved your stay with us! We look forward to seeing you again!

8/10 – Goed

Heidi

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Anna Kerrigan - General Manager op 2 apr 2024
Thank you for taking the time to review your stay with us! We hope to see you again soon!

10/10 – Uitstekend

Kay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Anna Kerrigan - General Manager op 2 apr 2024
Dear Kay, Thank you for your perfect rating of our hotel! We are so excited that we met/exceeded your expectations. Our team works hard to make our guests feel welcomed and comfortable. We hope to see you again the next time you are in the area.

10/10 – Uitstekend

Melton

Positief: Netheid, staat van de accommodatie en faciliteiten
Great for an overnight stay
1 nacht verbleven in maart 2024
Reactie van Anna Kerrigan op 12 mrt 2024
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a great experience with us. Our team takes great pride in delivering the best service to all our guests and we are thrilled that we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon.Best Regards,Anna KerriganGeneral Manager

8/10 – Goed

Linda, Coldwater

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Anna Kerrigan op 12 mrt 2024
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a great experience with us. Our team takes great pride in delivering the best service to all our guests and we are thrilled that we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon.Best Regards,Anna KerriganGeneral Manager

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable room. Several breakfast options.
1 nacht verbleven in januari 2024
Reactie van Stephen. General Manager op 21 feb 2024
Thank you for staying with us and for leaving us a review. We appreciate the feedback as it helps us to better take care of our guests. We are happy to know that you enjoyed your stay and look forward to seeing you again on your next trip to the Decatur area.

10/10 – Uitstekend

Herman

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
stay was ok
1 nacht verbleven in februari 2024
Reactie van Stephen. General Manager op 8 feb 2024
Thank you for staying with us and for leaving us a review. We appreciate your business and feedback, as it makes us better as a hotel. We hope to see you again on your next trip to the Decatur area.

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hampton Inn/ Decatur
This hotel was very nice. Updated, location was great, very clean, service was very good and the breakfast was excellent.
1 nacht verbleven in januari 2024
Reactie van Stephen. General Manager op 16 jan 2024
Thank you for staying with us and for leaving us a review. We greatly appreciate your business and hope to see you again on your next visit to the Decatur area.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Stephen. General Manager op 16 jan 2024
Thank you for staying with us and for leaving us a review. We greatly appreciate your business and hope to see you again on your next visit to the Decatur area.

10/10 – Uitstekend

Atilla, Pöttsching

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Stephen. General Manager op 12 jan 2024
Thank you for staying with us and for leaving us a review. We appreciate your business and feedback to better serve you and our other guests. We look forward to seeing you again on your next trip to the Decatur area.

10/10 – Uitstekend

Bob

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Stephen. General Manager op 12 jan 2024
Thank you for staying with us and for leaving us a review. We appreciate your business and feedback to better serve you and our other guests. We look forward to seeing you again on your next trip to the Decatur area.

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
two thumbs up
Nice hotel. Very clean. Pleasant and friendly staff. A lot of restaurants located near by. Conveniently located about 7 miles off of I-65. That 7 miles saved us $50-$75 for the night compared to hotels located right on I-65 exit.
1 nacht verbleven in december 2023
Reactie van Stephen. General Manager op 2 jan 2024
Thank you for staying with us and for leaving a review. We appreciate the feedback and are happy to hear you enjoyed your stay. We hope to see you again on your next trip to Decatur.

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff are very friendly, great location .
1 nacht verbleven in december 2023
Reactie van Stephen. General Manager op 27 dec 2023
Thank you for staying with us and for leaving a review. We appreciate the feedback and are happy to see that you enjoyed your stay. We look forward to seeing you again on your next trip to the Decatur area.Thank you, and enjoy the holiday week as we leap into 2024!!!

8/10 – Goed

Carla

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Stephen. General Manager op 27 dec 2023
Thank you for staying with us and for leaving a review. We appreciate the feedback and are happy to see that you enjoyed your stay. We look forward to seeing you again on your next trip to the Decatur area.Thank you, and enjoy the holiday week as we leap into 2024!!!

10/10 – Uitstekend

Diana L.

Reisde met familie
Positief: Voorzieningen
Easy to find
1 nacht verbleven in november 2023
Reactie van Heaven Flores op 27 nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Philip

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Heaven Flores op 27 nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Dianne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small parking lot Very clean room Nice breakfast
1 nacht verbleven in oktober 2023
Reactie van Heaven Flores op 29 okt 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Jonathan

1 nacht verbleven in oktober 2023
Reactie van Heaven Flores op 27 nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Alan, Conway

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice stay
1 nacht verbleven in oktober 2023
Reactie van Heaven Flores op 23 okt 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Stanley

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay here
Clean place!! Quiet!
1 nacht verbleven in oktober 2023
Reactie van Heaven Flores op 23 okt 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel clean and quiet. We look forward to welcoming you back to our hotel in the future.

6/10 – Redelijk

Gayla

Negatief: Staat van de accommodatie en faciliteiten
Room smell
The room we were given had a very unpleasant sme..
1 nacht verbleven in september 2023
Reactie van Heaven Flores op 18 sep 2023
I am sorry you had an unpleasant smell in your room. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. We hope you will consider staying with us again in the future.

8/10 – Goed

Jessica

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service!
1 nacht verbleven in september 2023
Reactie van Heaven Flores op 13 sep 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 – Redelijk

Brian

Reisde met familie
Negatief: Personeel en service
1 nacht verbleven in september 2023
Reactie van Heaven Flores op 5 sep 2023
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future.

10/10 – Uitstekend

Steve

2 nachten verbleven in augustus 2023
Reactie van Heaven Flores op 5 sep 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Bernardo, Belleville

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The treatment was outstanding Brianna the customer service rep, greeted us with love and respect and professionalism, and Tracy young lady in the evening time also did a magnificent job and taking care of us and showing us the way to the pool and all the areas of the property the housekeepers were on point, respectful and extremely courteous as well. Overall, our experience was fabulous. We will use an excuse to come back to this place. By the way, the breakfast was a plus freshly made western omelette freshly made home fries. Everything is clean. The coffee was fantastic and wow wow wow !!!!!!!!
1 nacht verbleven in augustus 2023
Reactie van Heaven Flores op 1 sep 2023
Thank you for taking a moment to share your experience. I am happy to hear that Breyanna, Traci, and our housekeeping staff were able to take such great care of your during your stay with us and that you were able to enjoy every part of our wonderful hotel! We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Heaven Flores op 1 sep 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Dean

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Heaven Flores op 1 sep 2023
Thank you for taking a moment to share your experience. We sincerely appreciate your feedback and we are very sorry we fell short of giving you an exceptional stay. We hope you will consider staying with us again in the future.

10/10 – Uitstekend

Dianna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, easy and quick check-in, and fresh cookies at the welcome desk. Comfy mattress. Clean bathroom.
1 nacht verbleven in augustus 2023
Reactie van Heaven Flores op 17 aug 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Heaven Flores op 8 aug 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Donald

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Heaven Flores op 7 aug 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Cheryl C.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will Stay Again
Displeased about no maid service and the Internet was somewhat problematic to sign into. Breakfast was not the best (not much variety). The desk clerk Jana was wonderful! Enjoyed our stay.
2 nachten verbleven in juli 2023
Reactie van Heaven Flores op 27 jul 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in juli 2023
Reactie van Heaven Flores op 27 jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and our staff to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice,. quiet easy access lots of restaurants choices. Great breakfast selection
1 nacht verbleven in juli 2023
Reactie van Heaven Flores op 27 jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and our location to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Dan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a very nice stay....
2 nachten verbleven in juni 2023
Reactie van Heaven Flores op 27 jun 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

CRAIG

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Heaven Flores op 27 jun 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

6/10 – Redelijk

Timothy

Positief: Netheid
Rear Foor scanner not working causing inconviences
1 nacht verbleven in juni 2023
Reactie van Heaven Flores op 27 jun 2023
Thank you for taking a moment to share your experience. I apologize about any inconvenience the back door was for you. We have since had our maintenance team look into it. We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Erin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel as a whole is fine. The AC was really cool during the day but would get hot at night. There were ants on the inside AC unit. The curtain doesn’t block out light at night. The room was very bright at night. There weren’t any pastries to choose from as I didn’t have time to sit and eat and the cereal selection was slim.
3 nachten verbleven in juni 2023
Reactie van Heaven Flores op 27 jun 2023
Thank you for taking a moment to share your experience. I'm sorry to hear about the AC issues during your stay and I will make sure my maintenance team looks into this. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Pamela

2 nachten verbleven in juni 2023
Reactie van Heaven Flores op 8 jul 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Houston

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Heaven Flores op 12 jun 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Bernard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The sleep sofa mattress is not desirable
1 nacht verbleven in juni 2023
Reactie van Heaven Flores op 12 jun 2023
Thank you for taking a moment to share your experience. I am sorry to hear that the mattress in your room was not comfortable for you. Your comments will help us as we continually work to improve our guest experience.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Heaven Flores op 12 jun 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

M L

2 nachten verbleven in mei 2023
Reactie van Heaven Flores op 27 jun 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Baret

1 nacht verbleven in april 2023
Reactie van Heaven Flores op 22 mei 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.