Barbecue/picknickplaats
Beschikbaarheid controleren

Beoordelingen van Residence Inn by Marriott Decatur

3 out of 5
Residence Inn by Marriott Decatur
1213 Courtyard Cir Sw, Decatur, AL

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 93 van 119 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 119 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 119 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 119 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 119 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service
5 nachten verbleven in mei 2024
Reactie van Courtney Kirkman op 22 mei 2024
LauraThank you for staying with us! We appreciate your feedback and your loyalty.

10/10 – Uitstekend

Rachel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the kitchen set up inside the room! Bed was very comfy and the perfect set up for us and our two young children. Staff was very pleasant and helpful as well!
1 nacht verbleven in maart 2024
Reactie van Courtney Kirkman op 8 apr 2024
Thank you for taking time to complete this survey. I am happy to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 – Uitstekend

Lance

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms
1 nacht verbleven in februari 2024
Reactie van Courtney Kirkman op 8 apr 2024
Thank you for taking time to complete this survey. Your review is very important to us. We look forward to welcoming you again.

10/10 – Uitstekend

Robyn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Courtney Kirkman op 6 feb 2024
Thank you for choosing to stay with us. We appreciate your business and for you taking time to complete a survey. We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Courtney Kirkman op 6 feb 2024
Thank you for choosing Residence Inn by Marriott, in Decatur, AL. Thank you for taking time to complete this survey. We hope that you choose us on your next visit to Decatur, AL.

8/10 – Goed

Bob

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Courtney GM op 11 jan 2024
Thank you for choosing to stay with us! We are happy to hear that you enjoyed your stay.

10/10 – Uitstekend

Atilla, Pöttsching

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Courtney GM op 11 jan 2024
Thank you for choosing to stay with us. I am happy to hear that you enjoyed your stay.

10/10 – Uitstekend

Judith

1 nacht verbleven in december 2023
Reactie van Courtney Kirkman op 22 jan 2024
Thank you for choosing the Residence Inn by Marriott in Decatur, AL. We appreciate and value your feedback. We hope to see you again soon.

10/10 – Uitstekend

JAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lady working the front desk on night shift was very sweet. The room was very clean and nice. Also very quiet. Would for sure stay here again if passing through town.
1 nacht verbleven in december 2023
Reactie van Courtney op 5 dec 2023
Thank you for your feedback. I am happy to hear that you enjoyed your stay. We look forward to your return visit.

10/10 – Uitstekend

María Isabel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Courtney Kirkman op 15 nov 2023
Thank you for your review! We are pleased to hear that you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Marilyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kind and helpful staff, clean and comfortable
This was a great place to stay. They were so very nice about a reservation change. We had no issues having our pet dog and easy access to our room for taking him out and my mobility issues. The room was spacious, bright, clean and very enjoyable for several night stay. Breakfast had nice variety of both hot and cold items, and the ladies there were so friendly and welcoming.
3 nachten verbleven in oktober 2023
Reactie van Courtney Kirkman, GM op 27 okt 2023
Thank you for choosing to stay with us! I am happy to hear that you enjoyed your visit. Thank you for your feedback, I will be sure to share it with our team.We look forward to seeing you and your puppy soon!

10/10 – Uitstekend

Dana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Catherine op 16 okt 2023
Thank you for choosing to stay with us at Residence Inn Decatur, AL. Your feedback is greatly appreciated. We are so glad you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Tara

1 nacht verbleven in oktober 2023
Reactie van Courtney Kirkman op 15 nov 2023
Thank you for choosing to stay with us! We are pleased to hear that you enjoyed your stay. We hope to see you again.

10/10 – Uitstekend

Gilbert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2023
Reactie van Courtney Kirkman op 9 okt 2023
Thank you for choosing to stay with us at Residence Inn Decatur, AL. Your feedback is greatly appreciated. We hope to see you again soon.

10/10 – Uitstekend

Mason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice all purpose place to stay.
Checkin was a breeze. Getting in and out was super easy. It was clean, quiet, comfortable, and had a huge bathroom. The full kitchen was nice as well. We were just in town for an art installation but this would make a great place to stay on business for an extended trip.
1 nacht verbleven in september 2023
Reactie van Courtney Kirkman, GM op 6 okt 2023
Thank you for choosing to stay with us at the Residence Inn Decatur, AL. We are so pleased to hear that you enjoyed your stay! We love our "little apartments" and glad to hear that you did too. I hope the next time you are in the area that you will choose us again!

10/10 – Uitstekend

Ralph

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel
Very nice hotel
1 nacht verbleven in september 2023
Reactie van Catherine op 2 okt 2023
Mr. Ralph,Thank you for staying with us. We are so glad you enjoyed your stay.

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2023
Reactie van Catherine op 2 okt 2023
We are so glad you enjoyed your stay!

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10
Beautiful, clean, and comfortable. Thanks for a great stay!
1 nacht verbleven in september 2023
Reactie van Courtney Kirkman GM op 26 sep 2023
Thank you for choosing to stay with us! We are so happy to hear that you enjoyed your stay! We look forward to seeing you again soon!

10/10 – Uitstekend

Allen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very spacious room. More than we could have asked for.
1 nacht verbleven in september 2023
Reactie van Marley op 3 sep 2023
Dear Allen,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and thank you for choosing to stay with us!We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

8/10 – Goed

Michelle

1 nacht verbleven in september 2023
Reactie van Catherine op 22 sep 2023
Michelle, we strive to do above and beyond for all our guest need. I noticed that you rated your stay a 4 out of five. What can we work on to make your next stay a 5?Thank you so much for staying with us!

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!! Hotel & room were great!
4 nachten verbleven in juli 2023
Reactie van GM op 3 aug 2023
Thank you for choosing to stay with us! So happy that you enjoyed your stay! See you again soon!

10/10 – Uitstekend

Shelly

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a great stay. We were in town for Rock The South and you guys didn’t disappoint. We were greeted with gift bags for each of us(4) and Anya went above and beyond with giving us Point Mallard one day passes because the pool was out of commission. The complimentary breakfast was on point and the ladies working the breakfast bar were absolutely charming and so helpful with any needs. Thank you for making our stay even more enjoyable, Shelly and guest
4 nachten verbleven in juli 2023
Reactie van GM op 3 aug 2023
Thank you for choosing to stay with us! We are so glad to see that you enjoyed your stay! Our staff had so much fun with you guys and can't wait to Rock The South with you again next year!!

10/10 – Uitstekend

Jordan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10 Recommend!!!
All of the staff were very nice! The housekeepers left little notes each day. It may seem silly to some, but I thought it was very kind and thoughtful. Room was very clean! Half the pool is in the shade most of the day, which is super nice for those who sunburn easily (like myself). Breakfast was pretty good- lots of options. We will be staying here again when we return next year!
3 nachten verbleven in juli 2023
Reactie van GM op 3 aug 2023
Thank you for choosing The Residence Inn Decatur! We are so happy that you enjoyed your stay! We look forward to seeing you next year!

10/10 – Uitstekend

Kayla

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing rooms, excellent breakfast bar in the mornings, staff is always nice!
2 nachten verbleven in juli 2023
Reactie van Marley op 12 jul 2023
Dear Kayla,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

Brandie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Marley op 12 jul 2023
Dear Brandie,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

jeffery

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The checking in process with slow. Shouldn’t be that complicated with computers nowadays. The Clark checking in Wes now I’m friendly, but she wasn’t very friendly either.
1 nacht verbleven in april 2023
Reactie van Marley op 26 apr 2023
Dear jeffery,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

Matt

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property and clean!
1 nacht verbleven in april 2023
Reactie van Marley op 6 apr 2023
Dear Matt,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

Josh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and very friendly staff
1 nacht verbleven in maart 2023
Reactie van Marley op 6 apr 2023
Dear Josh,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

ARTHUR

Positief: Netheid, personeel en service
It was all great
1 nacht verbleven in maart 2023
Reactie van Marley op 6 apr 2023
Dear ARTHUR,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

Sinthuk

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Breakfast had so many choices and it was delicious, room was very clean.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only issue with this property was that the hot water in the bathroom WAS NOT HOT. It was barely warm.. This ruined what would have been a perfect stay. We loved the whole facility and staff except for that.
1 nacht verbleven in maart 2023
Reactie van Marley Brackin op 24 mrt 2023
Dear Sharon,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. I have alerted the maintenance team in regards to the hot water. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Managermarley.brackin@marriott.com

8/10 – Goed

R.

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Staff not helpful. Needed to upgrade, but she said I would have to pay another $200 just to upgrade from a studio to a suite. That’s really not smart.
1 nacht verbleven in februari 2023
Reactie van Marley Brackin op 24 mrt 2023
Dear R.,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I would also like to advise when you book through third party services such as Expedia, our staff cannot alter the reservation whatsoever. I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,MARLEY BRACKINDual Front Office Managermarley.brackin@marriott.com

10/10 – Uitstekend

Brandy R

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not my first stay, both times were great, best option near me for a staycation for family of 7, not many options like that in hotels, a very excellent breakfast served 6-9, quiet, clean, spacious, open floorplan. Like a home away from home!
1 nacht verbleven in februari 2023
Reactie van Marley B op 27 mrt 2023
Dear Brandy R,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

8/10 – Goed

Dave

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023
Reactie van Marley B op 27 mrt 2023
Dear Dave,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
15 nachten verbleven in januari 2023
Reactie van Marley B op 27 mrt 2023
Dear Jason,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 – Uitstekend

Amanda

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best value for the price!
1 nacht verbleven in januari 2023
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

8/10 – Goed

Danita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

Billy

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

2/10 – Ontzettend slecht

Chris

Negatief: Voorzieningen
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

Warren, Port Saint Lucie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It felt brand new. Nice place.
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

William

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and cleanliness
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

Kayla

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful Rooms, friendly staff! We would highly recommend!!
2 nachten verbleven in september 2022

10/10 – Uitstekend

LynQuiesha

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was very nice and clean, had one questionable stain on the sofa but other than that I absolutely loved the hotel. I wish the pool had been open and that there were more options for breakfast but I would definitely stay again
1 nacht verbleven in augustus 2022
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

Gwendolyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Residence Inn came through for us…
Short notice stay since our reservation at The Hampton Inn was not found when we arrived at the Hampton Inn. The Residence Inn was great. Everything was top notch.
1 nacht verbleven in augustus 2022
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

Kyler

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

Shawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean large rooms. Friendly staff. Excellent breakfast. Coffee was excellent as well
1 nacht verbleven in juli 2022
Reactie van Courtney Kirkman op 26 sep 2023
Thank you for your review! We hope to see you again soon!

10/10 – Uitstekend

james f

1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Aryle

Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in mei 2022

6/10 – Redelijk

Whitney Ferguson

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Dillon

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022