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Beoordelingen van JW Marriott Hotel Istanbul Marmara Sea

5 out of 5
JW Marriott Hotel Istanbul Marmara Sea
Ataköy 2-5-6 Kisim Mah., Rauf Orbay Caddesi No.2/1 L B Bakirköy, Istanbul, Istanbul

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 127 van 149 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 149 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 149 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 149 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 149 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pieter

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect!
2 nachten verbleven in februari 2024
Reactie van Okan Karadag. General Manager op 14 feb 2024
Dear Pieter,Thank you so much for your kind word. We hope to be welcoming you again at our lovely property in the near future.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Armen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent please hotel staff
11 nachten verbleven in mei 2024
Reactie van Okan Karadag. General Manager op 22 mei 2024
Dear Armen,Thank you very much for your kind compliments. We are looking forward to welcoming you back soon to our hotel.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

natalia

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best of the best. I traveling alote - thats why i have many strees if hotel not good, if it's smells or pilow not good.. But this hotel right now number 1 in my list. Beautiful panorama to see side. Staf very good. Everybody doing they job the best how they can. I loved loved loved this hotel Now i checkin my work schedule to return in Marriot again
1 nacht verbleven in mei 2024
Reactie van Okan Karadag. General Manager op 16 mei 2024
Dear Natalia,It was a great pleasure to welcome you, and we genuinely value and appreciate your stay with us.We are truly thrilled to read that we were able to exceed your expectations during your recent stay.We would be honored to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

maurice

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On the water
3 nachten verbleven in april 2024
Reactie van Okan Karadag. General Manager op 22 apr 2024
Dear Maurice,Thank you for kind comment. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

8/10 – Goed

volkan alper

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Okan Karadag. General Manager op 1 apr 2024
Dear Ola,Thank you for visiting us, we are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

osama, Cedar Hill

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sea
1 nacht verbleven in januari 2024
Reactie van Okan Karadag. General Manager op 4 mrt 2024
Dear Osama,Thank you for your kind word. We are looking forward to welcoming you back soon to our amazing property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Soner

1 nacht verbleven in februari 2024
Reactie van Okan Karadag, General Manager op 22 feb 2024
Dear Soner,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Alp

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Okan Karadag, General Manager op 22 feb 2024
Dear Alp,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Paulo

1 nacht verbleven in februari 2024
Reactie van Okan Karadag. General Manager op 22 feb 2024
Dear Paulo,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Mordecai

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have 0 complaints, the staff were excellent and extremely accommodating, restaurants were excellent, and it is is a great location, easy to walk to various shops and local transportation. I would recommend this location to anyone and I will most likely stay here again when I return to Istanbul.
5 nachten verbleven in december 2023
Reactie van Okan Karadag. General Manager op 14 feb 2024
Dear Mordecai,Thank you for your kind words. We are very grateful that our staff exceeded your expectations.Your appreciation is a fantastic reward for us, and it inspires our committed hoteliers to constantly go above and beyond to deliver the quality service that you and all of our guests deserve.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

osama, Cedar Hill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best sea view
1 nacht verbleven in februari 2024
Reactie van Okan Karadag. General Manager op 2 feb 2024
Dear Osama,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Semih

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GERÇEŞKTEN MÜKKEMMEL
BİR ÇOK 5 YILDIZLI OTELDE KALDIM GEREK ÇALIŞAN KADROSU GEREK TEMİZLİĞİ GEREK YEMEKLERİ GERÇEKTEN MÜKKEMMELDİ VE ÇOK MEMNUN KALDIM TEŞŞEKÜR EDERİM
1 nacht verbleven in januari 2024
Reactie van Okan Karadag, General Manager op 29 jan 2024
Dear Semih,Thank you for your kind words. We are very grateful that our staff exceeded your expectations. Your appreciation is a fantastic reward for us, and it inspires our associates to constantly go above and beyond to deliver the quality service that you and all of our guests deserve.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Jasneet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at the JW made our stay so pleasant. Housekeeping lady Senel was awesome. Only recommendation would be to include better americano coffee and offer maybe a pot of it for room service. A small cup of americano isn’t enough for some American travelers. Overall, excellent stay!!
7 nachten verbleven in januari 2024
Reactie van Okan Karadag, General Manager op 22 jan 2024
Dear Jasneet,Thank you for your lovely comments.The feedback you were so kind as to share is much appreciated. We took careful note of all the compliments as well as the improvement needs mentioned.And it will definitely be considered to improve the quality of our services.We would be delighted to welcome you back to our beautiful property.Kind Regards,Okan KaradagGeneral Manager

8/10 – Goed

Loubna

1 nacht verbleven in januari 2024
Reactie van Okan Karadag, General Manager op 9 jan 2024
Dear Loubna,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

jude

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Okan Karadag. General Manager op 4 jan 2024
Dear Jude,Thank you for visiting us. we are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

MAHDI, minto

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice and clean hotel
3 nachten verbleven in december 2023
Reactie van Okan Karadag. General Manager op 31 jan 2024
Dear Mahdi,Thank you so much for your kind remarks. We hope to see you again at our lovely property in the near future.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best service and hotel I have ever stayed at! I will definitely be back!
12 nachten verbleven in december 2023
Reactie van Okan Karadag, General Manager op 31 jan 2024
Dear Julie,Thank you for your kind words. We are very grateful that our associates exceeded your expectations.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Carole

6 nachten verbleven in december 2023
Reactie van Okan Karadag. General Manager. op 31 dec 2023
Dear Carole,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Faisal

2 nachten verbleven in december 2023
Reactie van Okan Karadag. General Manager op 28 dec 2023
Dear Faisal,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Carole

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best service ever
4 nachten verbleven in december 2023
Reactie van Okan Karadag. General Manager op 27 dec 2023
Dear Carole,Thank you for visiting us. We are looking forward to welcoming you Back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

rüstem

Zakenreiziger
1 nacht verbleven in december 2023
Reactie van Okan Karadag. General Manager op 25 dec 2023
Dear Rüstem,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Hesham

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love everything there and everyone they are trading guests very well. Friendly , lovely. I feel feel at JW Marriott Marmara like with my family. I can find a great word to say what is in my mind and my heart about the service. But I can say I love the JW Marriott maranta Istanbul and I will go there more and more
7 nachten verbleven in november 2023
Reactie van Okan Karadag. General Manager op 28 nov 2023
Dear Hesham,We are absolutely delighted to know that your stay with us was formidable. It was a pleasure to welcome you to our lovely property.I will personally pass on your kind compliments to all of our associates.We are looking forward to welcoming you back at the beautiful JW Marriott Marmara Sea.Kind Regards,Okan KaradagGeneral Manager,

10/10 – Uitstekend

Diego

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding stay.
7 nachten verbleven in november 2023
Reactie van Okan Karadag. General Manager op 28 nov 2023
Dear Diego,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Pawel

1 nacht verbleven in november 2023
Reactie van Okan Karadag. General Manager op 15 dec 2023
Dear Pawel,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind regards,Okan KaradagGeneral Manager

8/10 – Goed

MUSTAFA

4 nachten verbleven in november 2023
Reactie van Okan Karadag. General Manager op 15 nov 2023
Dear Mustafa,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

R Bradley

1 nacht verbleven in november 2023
Reactie van Okan Karadag. General Manager op 13 nov 2023
Dear R Bradley,Thank you for staying with us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Murat

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mükemmel
Mükemmel. Yurtdisi, yurtici, kaldigim en iyi otellerden biriydi.
1 nacht verbleven in november 2023
Reactie van Okan Karadag. General Manager op 6 nov 2023
Dear Murat,Thank you so much for your kind words. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

AYKUT

1 nacht verbleven in november 2023
Reactie van Okan Karadag. General Manager op 6 nov 2023
Dear Aykut,Thank you for visiting us. We are looking forward to welcoming you back.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tek kelimeyle Mükemmel👏👏👏
1 nacht verbleven in oktober 2023
Reactie van Okan Karadag, General Manager op 3 nov 2023
Dear Guest,Thank you so much for your kind remark. We hope to see you again at our lovely property in the near future.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Ashley

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience
Beautiful property, exceptional staff.
5 nachten verbleven in oktober 2023
Reactie van Okan Karadag, General Manager op 23 okt 2023
Dear Ashley,What a wonderful compliment and image to begin the day with.Your appreciation is a fantastic motivator for our workers to continually go above and beyond.We would be glad to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Tarkan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay at JW Marriott Istanbul was nothing short of extraordinary, thanks to the impeccable service provided by Ilknur, Emir, Cemre, and the entire staff. Their commitment to excellence truly made my experience memorable. The breakfast surpassed expectations, offering a delightful array of high-quality options that catered to various tastes. The hotel itself is a testament to luxury and sophistication, with well-maintained and comfortable rooms that provided a haven of relaxation. The attention to detail in ensuring cleanliness did not go unnoticed, and it added to the overall positive impression. One standout moment was during our early arrival when, instead of the typical wait, the manager, demonstrating a genuine commitment to guest satisfaction, promptly found us a room. This level of attentiveness and proactive service truly elevated the stay. The staff's helpfulness was consistent throughout, creating an atmosphere reminiscent of a 7-star hotel. Their eagerness to assist with any inquiries or requests contributed significantly to the overall sense of hospitality. I wholeheartedly recommend JW Marriott Istanbul to anyone planning a visit to this vibrant city. The combination of exceptional service, top-tier amenities, and a welcoming atmosphere makes it a standout choice for travelers seeking a truly remarkable experience. My stay at JW Marriott Istanbul was nothing short of extraordinary, thanks to the impeccable service provided by Ilknur, Emir, Cemre, and the en
3 nachten verbleven in oktober 2023
Reactie van Okan Karadag, General Manager op 11 okt 2023
Dear Mr. Tarkan,Warm greetings from the JW Marriott Hotel Istanbul Marmara Sea. We, as a team, would like to extend our thanks to you for the lovely words you used to describe our hotel along with its staff and services. We cannot be prouder to read such an amazing review and have an outstanding ranking. As a valued guest, your feedback will be shared with our associates to continue to inspire and motivate them to deliver exceptional customer service.We would be honored to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Rashad

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Okan Karadag, General Manager op 30 okt 2023
Dear Rashad,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

8/10 – Goed

lando

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Definitely a nice property. Staff in general are cordial and helpful. The hotel is near a highway and the sound of traffic is annoying. Also main attractions are much farther than what is mentioned on the website. The star rating system in general is questionable in Turkey. Overall Turkish people are very hospitable.
5 nachten verbleven in oktober 2023
Reactie van Okan Karadag, General Manager op 30 okt 2023
Dear Lando,Thank you for your kind words. We are very grateful that our staff exceeded your expectations.Your appreciation is a fantastic reward for us, and it inspires our committed hoteliers to constantly go above and beyond to deliver the quality service that you and all of our guests deserve.Our doors are always open, and we hope to see you again soon.Kind Regards,Okan KaradagGeneral Manager

6/10 – Redelijk

Ehab

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice new hotels disappointing service
I made two reservations with panoramic sea view rooms as I was with my wife and my 13 years old son , I have send the management email before that we wanted connected rooms , unfortunately that was not available when I checked in , they asked for 1500 euro in order to upgrade, I had to accept the available rooms but I stayed all night worried about my son the first night the second two nights we had to stay in the same room although I paid for two Check in and check out were very slow , cost of breakfast was extremely high and average quality Rooms are really beautiful but I didn’t find peace in there
3 nachten verbleven in september 2023
Reactie van Okan Karadag, General Manager op 1 okt 2023
Dear Mr. Ehab,Thank you for taking the time to share your thoughts on your visit to the JW Marriott Hotel Istanbul Marmara Sea.We are deeply disappointed if your experience fell short of your expectations.We try to guarantee an optimal experience for every guest, so providing input is highly valuable.Please do not hesitate to contact us privately if you would like to discuss the issue further.Kind Regards,Okan KaradagGeneral Manager

8/10 – Goed

Timothy

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel contacted us in advance to ask when we would come. We telephoned and asked whether 2pm would be ok (knowing check in was at 3pm). They said "no problem" and offered to send a car. We declined the car and said we'd take a taxi (we were transferring from another hotel and didn't want the pressure of knowing they would turn up at a specific time). On arrival at 2pm told room wasn't ready and left sitting in lobby waiting ... for 1 1/2 hours. No drinks offered or acknowledgement that we were waiting. Eventually reapproached front desk and complained at 3:30. Complaint was handled very professionally. Hotel did make good by sending written apology and fruit basket plus access to executive lounge, so credit for that. Bottom line is we lost an afternoon when we could have been out and about. If they'd told us upfront not to turn up before 3pm, we would have organised things differently. Other than this no other complaints. Hotel is a bit isolated but very nice if all you want to do is chill after a number of days in Istanbul. Room and balcony were very nice.
3 nachten verbleven in september 2023
Reactie van Okan Karadag, General Manager op 27 sep 2023
Dear Timothy,Thank you very much for your stay with us. The feedback you were so kind as to share is much appreciated, and we took careful note of all the compliments as well as the improvement needs mentioned. And it will definitely be considered to improve the quality of our services.The entire team looks forward to the pleasure of welcoming you back.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Okan Karadag, General Manager op 27 sep 2023
Dear Guest,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

10/10 – Uitstekend

Fatima

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Okan Karadag. General Manager op 25 sep 2023
Dear Fatima,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Mohamed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in september 2023
Reactie van Okan Karadag, General Manager op 23 sep 2023
Dear Mohamed,Thank you for visiting us. We are looking forward to welcoming you back.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Nezi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2023
Reactie van Okan Karadag, General Manager op 21 sep 2023
Dear Nezi,Thank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

8/10 – Goed

Sai Tung Stones

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Okan Karadag, General Manager op 21 sep 2023
Dear Sai Tung StonesThank you for visiting us. We are looking forward to welcoming you back soon.Kind Regards, Okan KaradagGeneral Manager

6/10 – Redelijk

Hesham

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
good
3 nachten verbleven in september 2023
Reactie van Okan Karadag. General Manager op 18 sep 2023
Dear Hesham,Thank you for visiting the JW Marriott Hotel Istanbul Marmara Sea.We are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

grégory

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un séjour vraiment très agréable, du coup nous avons prolongés. Le personnel est disponible et à l’écoute, le petit déjeuner est Top, les restaurants Top, la piscine extérieure Top, je n’ai que des compliments à faire, vous pouvez y venir les yeux fermés. Tout a été facile pour moi car tout l’établissement est accessible en fauteuil roulant. Je recommande vivement cet établissement 😎
2 nachten verbleven in augustus 2023
Reactie van Okan Karadag. General Manager op 2 sep 2023
Dear Grégory,Thank you for your flattering comments. It was a great pleasure to welcome you to our lovely hotel.Your estimation is a great reward for us and encourages our loyal associates to always go above and beyond to provide the excellent service that you and all our guests are entitled to expect.We would be delighted to see you again at our property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Hesham

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Okan Karadag, General Manager op 1 sep 2023
Dear Hesham,Thank you for visiting us. We are looking forward to welcoming you back. Kind Regards, Okan KaradagGeneral Manager

10/10 – Uitstekend

Rakan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well maintained property. Staff go above and beyond to meet guest’s needs.
3 nachten verbleven in augustus 2023
Reactie van Okan Karadag op 23 aug 2023
Dear Rakan,What a lovely compliment. We are really touched that you have a perfect experience with us. We would be honored to welcoming you back in our lovely property. Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

STEPHANIE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Magnifique !!!
Exceptionnel hôtel!!! Magnifique avec chambres hyper modernes vue whaou petits déjeuners incroyables Personnel adorable Spa et fitness top 👍 avec Turkish Hammam a conseiller !!!
2 nachten verbleven in augustus 2023
Reactie van Okan Karadag op 23 aug 2023
Dear Stephanie,Warm greetings from the JW Marriott Hotel Istanbul Marmara Sea. We, as a team, would like to extend our thanks to you for the lovely words you used to describe our hotel, along with its staff and services. We look forward to welcoming you in soonest future again.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

alan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing pool and spa facilities Michelin star Japanese restaurant Beautiful balcony with stunning sea view
3 nachten verbleven in augustus 2023
Reactie van Okan Karadağ. General Manager op 14 aug 2023
Dear Alan,What a lovely compliment. We are really touched that you have had a perfect experience with us.We would be honored to welcome you back to our lovely property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Gabrial

2 nachten verbleven in juli 2023
Reactie van Okan Karadag, General Manager op 29 aug 2023
Dear Gabrial,Thank you for visiting the JW Marriott Hotel Istanbul Marmara Sea, we are looking forward to welcoming you back soon.Kind Regards,Okan KaradagGeneral Manager

6/10 – Redelijk

Tareq

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The property in general is OK. Nothing too spectacular if you have been around other JW Marriotts around the world. It does not have options for dining or nightlife, very quiet atmosphere. They have a nice location but are not utilizing it properly. Staff is generally friendly if you can communicate with them in English. Breakfast buffet for the price, quality and variety is not worth it. Other 5 star properties in Turkey, offer much better experience. There is no outside pool and the spa area is also pretty dead. Overall, it is satisfactory. They need to really jazz up the place and also make sure they hire staff that speaks English.
6 nachten verbleven in juli 2023
Reactie van Okan Karadağ. General Manager op 4 aug 2023
Dear Tariq,Warmest regards from the JW Marriott Marmara Sea Istanbul Thank you for your kind feedback.We are sorry to hear you received incorrect details regarding the outdoor pool. We have an outdoor pool operating from 10:00 a.m. every day until 8:00 p.m.If you would like to discuss the issue further, please do not hesitate to contact us privately.We are looking forward to hearing from you again soon.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property just a short drive to all the tourists attractions.
3 nachten verbleven in juli 2023
Reactie van Okan Karadağ. Genral Manager op 1 aug 2023
Dear Steve,Thank you for your flattering comments. It was a great pleasure to welcome you to our lovely Hotel.We will happily share them with all our associates.We would be delighted to see you again next season at our property.Kind Regards,Okan KaradagGeneral Manager

10/10 – Uitstekend

Bilgen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having family nearby, we have had the opportunity to stay at this hotel many times since it opened last year. Front desk sets the tone right from the get go, no matter how early you arrive. They are always willing to help. We appreciated Omer Bey’s help in finding a good room for us, which is not an easy task as we happen to be very particular. We start off our days with an amazing Turkish breakfast, including cooked-to-order gozleme. Everything you eat is as fresh as it gets. Great service by all team members, specifically Filiz Hanim, chefs Yigithan Bey, Harun Bey and Merve Hanim. We appreciate how they take feedback seriously and adjust to our needs. You won’t have to repeat your likes/dislikes everyday; they will get to know you and serve you accordingly with big smiles on their faces. Highly recommend booking an executive room to use the lounge where they serve delicious snacks throughout the day and and hot/cold dishes at night. Gym has top of the line equipment and great trainers, Ozge Hanim, Muhammet Bey and Emre Bey. Ozge Hanim and Ela Hanim at the spa are so sweet and helpful booking sessions. Previous years we tried staying at Sheraton, Hyatt, Polat, Radisson nearby but this JW Marriott blows all of them out of the water. We feel lucky to have such an amazing hotel with great staff near our family and look forward to many wonderful stays here.
2 nachten verbleven in juli 2023
Reactie van Okan Karadag, General Manager op 7 aug 2023
Dear Bilgen,Warm greetings from the JW Marriott Hotel Istanbul Marmara Sea, We, as a team, would like to extend our thanks to you for the lovely words you used to describe our hotel, along with its staff and services.We could not be prouder to read such an amazing review.Your estimation is a great reward for us and encourages our loyal hoteliers to always go above and beyond to provide the excellent service that you and all our guests are entitled to expect.We would be delighted to see you again next season at our property.Kind Regards,Okan KaradagGeneral Manager