Diplomatic Suite | Terras

Beoordelingen van Park Hyatt Istanbul Macka Palas - Boutique Class

5 out of 5
Park Hyatt Istanbul Macka Palas - Boutique Class
Tesvikiye, Bronz Sokak No. 4 Sisli, Istanbul, Istanbul

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 196 van 253 beoordelingen" "
Gastenscore: 8 - Goed. 41 van 253 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 253 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 253 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 253 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Muslum

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super gewoon
4 nachten verbleven in maart 2024
Reactie van A.Yigin-Front Desk Manager op 14 apr 2024
Dear Muslum, Thank you very much for taking time to post your review. We are truly delighted to read that you enjoyed your stay in overall! We look forward to welcoming you back to our hotel.Sincerely, A.Yigin.- Front Desk Manage

10/10 – Uitstekend

MIRVAT

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Closeness to main shops
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in januari 2024
Reactie van A.Yigin.- Front Desk Manager op 9 feb 2024
Dear Mr. Muhammed, Thank you very much for taking time to post your review. We are truly delighted to read that you enjoyed your stay in overall! We look forward to welcoming you back to our hotel.Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

mario

1 nacht verbleven in januari 2024
Reactie van A.Yiğin.- Front Desk Manager op 9 feb 2024
Dear Mario,Thank you very much for your time to evaluate your recent stay. We are truly delighted to know that you enjoyed your stay in overall. We look forward to welcoming you back to our hotel. Sincerely, A.Yığın.- Front Desk Manager

10/10 – Uitstekend

Ahmad

1 nacht verbleven in december 2023
Reactie van A.Yığın.- Front Desk Manager op 13 jan 2024
Dear Ahmad,Thank you very much for your time to evaluate your recent stay. We are truly delighted to know that you enjoyed your stay in overall.We look forward to welcoming you back to our hotel. Sincerely, A.Yığın.- Front Desk Manager

10/10 – Uitstekend

Eva

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an incredible experience at this hotel, from the check in process with Ibrahim throughout our entire stay. We received excellent service from everyone who worked at this hotel. The breakfast was wonderful and all staff there were kind, professional and extremely attentive. Our wait staff consisted of Kebru, Kadir and Necla all of whom provided us with best in class service. Our room was perfect, gorgeous and large with high ornate ceilings with a sleek bathroom that also had a steam room and an amazing open shower concept. Our room attendant, Serpil, made sure our room was clean and had everything we needed to make our stay comfortable. The spa and gym have been completely renovated and are extremely nice. We would highly recommend this hotel for all of these reasons as well as its location, which is ideal for great shopping, restaurants and really convenient for walking.
4 nachten verbleven in december 2023
Reactie van A.Yigin-Front Desk Manager op 11 dec 2023
Dear Valued Guest,Thank you so much for taking the time to write such a glowing review of your recent stay at Park Hyatt Istanbul. We are absolutely delighted to hear that you had an incredible experience, and that your expectations were exceeded in every way.We are particularly thrilled to hear that you enjoyed the check-in process with Ibrahim and the excellent service provided by Ebru, Kadir, Necla, and Serpil. Their dedication to providing exceptional service is a true reflection of our commitment to guest satisfaction.The recent renovations to our spa and gym are a source of pride for us, and we are glad you found them to be of the highest standard.Your kind words about our location and its proximity to shopping, restaurants, and walking paths are also much appreciated. We are fortunate to be situated in such a vibrant and convenient area.We are truly grateful for your positive feedback, and we hope that we have the opportunity to welcome you back to our hotel in the near future.Sincerely,A.Yigin-Front Desk Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not a 5 star hotel
Sadly this hotel was very disappointing. The entrance is underwhelming, not what you would expect from a 5 star property. We were upgraded due to my status at hotels.com but even then the room was awful! It was a deluxe room, with a view of an ugly building. The room is very large but the space has not been used effectively. The TV is large but placed in an awkward position so we struggled to connect our fire stick as there were no sockets nearby. The first impression is drab, dreary and messy. All the paintings on the wall were wonky. The curtains looked old and messy and the bathroom is ugly. The floor tiles look like horrible old tiles you see in very basic public toilets in parks. The shower and bath were also ugly and cold, they have this plastic looking wall that separates the room and bathroom which is just hideous. The mattress was so uncomfortable that I slept on the chair and the toilet is far too low and a very weird shape which was uncomfortable. I had just had surgery so the comfort of the room was very important and this hotel does not provide that. The entrance to the breakfast area is unwelcoming and dated, as if you are walking into a school canteen and the breakfast selection was poor. This is not a luxury hotel, I would rate it 4 star maximum. Whoever designed it has not gone for the luxury look. I would not stay here again. I have to say that the staff were all amazing. Only issue was nobody came to help with our bags, even after we called them.
1 nacht verbleven in december 2023
Reactie van A.Yigin-Front Desk Manager op 11 dec 2023
Dear Our Valuable guest,Thank you very much for taking the time to evaluate your recent stay and share your comments.We are sincerely sorry to hear about your recent experience at the hotel. It seems there were several areas where we fell short of your expectations, and we apologize for any inconvenience or disappointment this may have caused.Had we been made aware of your disappointment at the time, we would have had the opportunity to resolve a number of the issues you mentioned, allowing for a more enjoyable experience.We hope we have the chance to welcome you back in the near future.Sincerely,A. Yigin, Front Desk Manager

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Their spa service was excellent. And there exercise room was excellent.
Reactie van A.Yigin-Front Desk Manage op 9 feb 2024
Dear Luis,Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. Thanking you once again on behalf of the Park Hyatt Istanbul team and look forward to the pleasure of having you as our guest in the near future.Sincerely,A.Yigin-Front Desk Manage

10/10 – Uitstekend

sean

1 nacht verbleven in november 2023
Reactie van A.Yigin-Front Desk Manager op 22 nov 2023
Dear Mr. Sean,Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. Thanking you once again on behalf of the Park Hyatt Istanbul team and look forward to the pleasure of having you as our guest in the near future.Sincerely,A.Yigin-Front Desk Manager

10/10 – Uitstekend

Miguel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location not too close to the touristy spots.
7 nachten verbleven in oktober 2023
Reactie van A.Yigin-Front Desk Manager op 10 nov 2023
Dear our valuable guest,Thank you very much for taking time to post your review. We are truly delighted to read that you enjoyed your stay in overall! We look forward to welcoming you back to our hotel.Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very helpful and pleasant. The property was beautiful. Breakfast was delicious
1 nacht verbleven in oktober 2023
Reactie van A.Yigin-Front Desk Manager op 15 okt 2023
Dear Veronica,We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest.Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Seongjoon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
located in a beautiful area. Wonderful and responsive staff who helped me in various ways. Nice breakfast. Spacious room.
3 nachten verbleven in september 2023
Reactie van A.Yigin-Front Desk Manager op 9 okt 2023
Dear Seongjoon,We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest.

10/10 – Uitstekend

Jay, Vienna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel , highly recommended , friendly and helpful staff, awesome location. Will always stay at Park HAYAT Nicantici.
6 nachten verbleven in september 2023
Reactie van A.Yigin-Front Desk Manager op 9 okt 2023
Dear Jay,We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest.

10/10 – Uitstekend

Hassan

5 nachten verbleven in augustus 2023
Reactie van A.Yigin-Front Desk Manager op 10 sep 2023
Dear Our valued guest, Thank you for rating your Park Hyatt Istanbul experience and We are truly delighted to see that you had a great experience.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Fernando, Newark

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good location
3 nachten verbleven in juni 2023
Reactie van A.Yigin-Front Desk Manager op 24 jun 2023
Dear Fernando,It is always a great pleasure to see that we have been able to fulfil our guest’s expectations in such a way and would like to take the opportunity to thank you for your highly appreciated feedback.We do hope to be able to welcome you back to Park Hyatt Istanbul in the future.Sincerely,A.Yigin- Front Desk Manager.

10/10 – Uitstekend

Vivian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Good
2 nachten verbleven in juni 2023
Reactie van A.Yigin.- Front Desk Manager op 14 jun 2023
Dear Vivian,It is always a great pleasure to see that we have been able to fulfil our guest’s expectations in such a way and would like to take the opportunity to thank you for your highly appreciated feedback.We do hope to be able to welcome you back to Park Hyatt Istanbul in the future.Sincerely,A.Yigin- Front Desk Manager.

10/10 – Uitstekend

Waleed

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van A.Yigin.- Front Desk Manager op 14 jun 2023
Dear Waleed,Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest. Sincerely,A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Eduardo, Mexico City

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service with great staff and beautiful large rooms
1 nacht verbleven in mei 2023
Reactie van A.Yigin-Front Desk Manager op 27 mei 2023
Dear Eduardo,Thank you for taking the time to share your review.We are truly delighted to see that you had a great experience and enjoyed your stay in overall. We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Alia, SOLON

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Impeccable service! Amazing food and staff!! Very clean everything was flawless.concierge was great &easy to deal with and very very helpful especially Koray- he gave me great recommendations. So easy to walk to everything from the hotel! Will definitely go back!
5 nachten verbleven in mei 2023
Reactie van A.Yigin.- Front Desk Manager op 10 mei 2023
Dear Our Valuable Guest,It is always a great pleasure to hear that we have been able to fulfil our guests expectations in such a way and would like to take this opportunity to thank you for your feedback. We are delighted to see that you enjoyed your stay with us and our staff achieved to extend you the unique Park Hyatt services throughout your stay. It is very motivating to receive your compliments towards our staff.May I take this opportunity to thank you very much once again for choosing Park Hyatt Istanbul Macka Palas, and we highly hope to have the pleasure of welcoming you back to our hotel in the nearest future.Sincerely,A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Rami

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2023
Reactie van Arzu Y. Front Desk Manager op 7 mei 2023
Dear Mr. Rami, Thank you for rating your Park Hyatt Istanbul experience. We are delighted to hear that you were happy with our offerings and services extended by our team. We look forward to welcoming you back soon. Arzu Y. Front Desk Manager

8/10 – Goed

sager

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks
6 nachten verbleven in april 2023
Reactie van A.Yigin-Fronr Desk Manager op 2 mei 2023
Dear Our Valuable Guest,Thank you for rating your Park Hyatt Istanbul experience and we are truly delighted to see that you had a great experience.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin-Fronr Desk Manager

8/10 – Goed

Hesham

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hesham
very good
6 nachten verbleven in april 2023
Reactie van A.Yigin - Front Desk Manager op 29 apr 2023
Dear Mr. Hesham,Thank you for taking the time to share your review.We are truly delighted to see that you had a great experience and enjoyed your stay in overall. We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Pariya

3 nachten verbleven in april 2023
Reactie van Arzu Y. Front Desk Manager. op 22 apr 2023
Dear Mrs. Pariya ,Thank you very much for your feedback. We are truly delighted to see that you enjoyed your stay with us. We look forward to welcoming you back to our hotel.Sincerely. Arzu Y. Front Desk Manager.

10/10 – Uitstekend

Harun

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hersey dört dörtlük dü.
2 nachten verbleven in februari 2023
Reactie van A.Yigin-Fronr Desk Manager op 24 feb 2023
Sayın Harun Bey, Park Hyatt İstanbul deneyiminizi değerlendirdiğiniz ve güzel yorumunuz için çok teşekkür ederiz. Konaklamanızdan genel olarak memnun kaldığınızı okumak bizleri gerçekten çok mutlu etti. Sizleri en yakın zamanda Park Hyatt İstanbul Maçka Palas'ta tekrar ağırlamaktan mutluluk duyarız. Saygılarımla, Arzu Y. Ön Büro Müdürü

8/10 – Goed

sager

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel
3 nachten verbleven in januari 2023
Reactie van A.Yigin-Front Desk Manager op 5 feb 2023
Dear Sager,Thank you for taking the time to share your review.We are truly delighted to see that you had a great experience and enjoyed your stay in overall. We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Ahsan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, great staff, large rooms, amazing service, would definitely stay again.
Reactie van A.Yigin.- Front Desk Manager op 6 jan 2023
Dear Mr. Ahsan,It is always a great pleasure to hear that we have been able to fulfil our guests expectations in such a way and would like to take this opportunity to thank you for your feedback. We are delighted to see that you enjoyed your stay with us and our staff achieved to extend you the unique Park Hyatt services throughout your stay.May I take this opportunity to thank you very much for choosing Park Hyatt Istanbul Macka Palas and we highly hope to have the pleasure of welcoming you back to our hotel in the nearest future.Sincerely.A.Yigin- Front Desk Manager.

10/10 – Uitstekend

Flavio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Satisfeita!
Excelente!!!! Desde o quarto quanto o café da manhã! Vale muito a pena… Localização perfeita
1 nacht verbleven in december 2022
Reactie van A.Yigin-Fronr Desk Manager op 29 dec 2022
Dear Mr. Flavio,Thank you very much for taking time to post your review. We are truly delighted to read that you enjoyed your stay in overall.We highly hope to have the pleasure of welcoming you back to our hotel in the nearest future and as Park Hyatt Istanbul family, we wish you and your family a happy new year and happy holidays.Best Regards,A.Yigin.- Front Desk Manager

10/10 – Uitstekend

khaled

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have no negative feedback , great hotel with amazing staff will definitely come back again
Reactie van A.Yigin.- Front Desk Manager op 27 dec 2022
Dear Mr.Khaled,Thank you for taking the time to share your review.We are truly delighted to see that you had a great experience and enjoyed your stay in overall. We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

rafet

1 nacht verbleven in november 2022
Reactie van Arzu Y.- Front Desk Manager op 25 nov 2022
Dear Our Guest,Thank you for taking the time to share your review.We are truly delighted to read that you enjoyed your stay in overall.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, Arzu Y.- Front Desk Manager

8/10 – Goed

Régis

Zakenreiziger
Positief: Netheid
La décoration est vieillissante, besoin de rénovation
3 nachten verbleven in september 2022
Reactie van Arzu Y.- Front Desk Manager op 26 sep 2022
Dear Mr. Regis , Thank you very much for your feedback and for sharing your comments that enabled us to see that we have failed to fulfill your expectations in some aspects. We will certainly consider your feedback. Your valuable feedback is most appreciated and we hope to be able to have the pleasure of welcoming you back to in the future. Sincerely

10/10 – Uitstekend

David Mayer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended
Excelent service, and location. Very good hotel, would stay again
4 nachten verbleven in september 2022
Reactie van A.Yigin.- Front Desk Manager op 21 sep 2022
Dear Mr. David Meyer,It is always a great pleasure to hear that we have been able to fulfil our guests expectations in such a way and would like to take this opportunity to thank you for your feedback.We look forward to providing another excellent experience in the near future. Sincerely,

10/10 – Uitstekend

Zakia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, very clean and helpful staff. Breakfast buffet was amazing. There was a large selection of both continental and Turkish food including fresh salads, drinks , fruit and breads. The hotel has a very modern gym and a small outdoor swimming pool.
4 nachten verbleven in september 2022
Reactie van A.Yigin-Fronr Desk Manager op 19 sep 2022
Dear Our Valuable Guest,It is always a pleasure to hear that we have been able to meet our guest’s expectations in such a way and that they have left with only the very best of impressions.We are most grateful to you for sharing with us your kind compliments, and are delighted you thoroughly enjoyed your stay overall.We very much look forward to having the pleasure of welcoming you back to Park Hyatt ıstanbul Macka Palas in the future.Sincerely,

10/10 – Uitstekend

Gabriela

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Evren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff
2 nachten verbleven in augustus 2022
Reactie van Arzu Y.- Front Desk Manager op 29 aug 2022
Dear Our Valued Customer,Thank you for taking the time to share your review on Expedia.İt is a great pleasure to see that your stay with us was a memorable one and our staff achieved to provide you the unique Park Hyatt services throughout your stay.Kind regards,

10/10 – Uitstekend

Yusuf

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing hotel
7 nachten verbleven in juni 2022
Reactie van A.Yigin.- Front Desk Manager op 14 jun 2022
Dear Mr. Yusuf, Thank you for taking the time to share your review. We are truly delighted to see that you had a great experience and enjoyed your stay in overall. We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

8/10 – Goed

Abdulkadir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Lage vom Hotel ist gut. Aber die Zimmer zur Straße sind etwas laut. Empfehlen würde ich die Zimmer Richtung Pool. Fitnessstudio ist sehr sehr klein. Für Sportliebhaber nicht empfehlenswert.
4 nachten verbleven in mei 2022
Reactie van A.Yigin.- Front Desk Manager op 14 jun 2022
Dear Abdulkadir, Thank you for taking the time to share your review. We appreciate the time you took to share your experience with us. I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Abdulaziz

1 nacht verbleven in april 2022
Reactie van Arzu Yigin op 4 mei 2022
Dear Our Valuable Guest, Thank you for rating your Park Hyatt Istanbul experience and We are truly delighted to see that you had a great experience.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

Brian, Sarasota

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful and well maintained clean and beautifully designed property near the social and restaurant filled Taksim area. Safe. Easy access and all parts of the hotel and friendly and helpful staff. Breakfast area is lovely with nice views and quality breakfast offerings. Room was spacious, with nice cabinetry, adequate supplies of bottled water and a wonderful special sink with potable water. Decent speed WiFi also.
2 nachten verbleven in april 2022
Reactie van Arzu Yigin op 14 mei 2022
Dear Our Guest, Thank you for taking the time to share your review. As Park Hyatt Istanbul family, we highly appreciate the time you took to share your experience with us. It is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. We are looking forward to delight you again on your next visit to Istanbul. Sincerely, A.Yigin-Fronr Desk Manager

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The absolute best place to stay in Istanbul if you are accustomed to the finer things in life. They will not fall short of your expectations.
1 nacht verbleven in april 2022
Reactie van A.Yigin-Fronr Desk Manager op 11 apr 2022
Dear Our Valuable Guest. Thank you for taking the time to share your review.We were delighted that you have enjoyed your stay with us and have carried back pleasant memories of our hotel and the services on offer. I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest. Sincerely, A.Yigin.- Front Desk Maneger

10/10 – Uitstekend

Rana

2 nachten verbleven in april 2022

10/10 – Uitstekend

Meshari

2 nachten verbleven in maart 2022
Reactie van A.Yigin-Fronr Desk Manager op 14 mrt 2022
Dear Our Valuable Guest, Thank you for rating your Park Hyatt Istanbul experience and We are truly delighted to see that you had a great experience.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

8/10 – Goed

Ghazwan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location if you are looking fir shopping area.
4 nachten verbleven in maart 2022
Reactie van Arzu Y. Front Desk Manager op 14 mrt 2022
Dear Our Valuable Guest, Thank you for rating your Park Hyatt Istanbul experience. We are delighted to hear that you were happy with our offerings and services extended by our team. We look forward to welcoming you back soon. Arzu Y. Front Desk Manager

10/10 – Uitstekend

Sebastiano

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Moderno e chic. In una zona incasinata dal traffico però con charme .
1 nacht verbleven in maart 2022
Reactie van A.Yigin-Fronr Desk Manager op 9 mrt 2022
Dear Our Guest Thank you for rating your Park Hyatt Istanbul experience. We are truly delighted to read that you enjoyed your stay in overall.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, Arzu Y. Front Desk Manager

10/10 – Uitstekend

Nikola

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and amazing location
I usually stay at Park Hyatt when in Istanbul due to great location and high standar overall. I can warmly recommend this hotel both for business and pleasure.
3 nachten verbleven in januari 2022
Reactie van A.Yigin-Fronr Desk Manager op 4 feb 2022
Dear Our Guest, Thank you for taking the time to share your review. As Park Hyatt Istanbul family, we highly appreciate the time you took to share your experience with us. It is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. We are looking forward to delight you again on your next visit to Istanbul. Sincerely, A.Yigin-Fronr Desk Manager

10/10 – Uitstekend

Sami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
3 nachten verbleven in december 2021
Reactie van Arzu Y.- Front Desk Manager op 6 jan 2022
Dear Our valued guest, Thank you for rating your Park Hyatt Istanbul experience and We are truly delighted to see that you had a great experience.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, A.Yigin.- Front Desk Manager

10/10 – Uitstekend

edward

3 nachten verbleven in december 2021

8/10 – Goed

Ahmet veysel

Positief: Netheid, personeel en service
2 nachten verbleven in november 2021
Reactie van Arzu Y..- Guest Experiences Manager op 19 nov 2021
Dear Mr Veysel,Thank you for taking the time to share your experience.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory..I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest. Sincerely,

10/10 – Uitstekend

Abad-ullah

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rigtig god service, rummelige værelser. Yderst hjælpsomme medarbejder. De er gode til at tale engelsk, noget der til tider kan være et problem i Istanbul.
3 nachten verbleven in november 2021
Reactie van Arzu Y. Guest Experience Manager. op 8 nov 2021
Dear Our Valuable Guest, Thank you for taking the time to share your review. We are truly delighted to read that you enjoyed your stay in overall.We look forward to welcoming you back to Park Hyatt Istanbul Macka Palas in the near future. Sincerely, Arzu Y.- Guest Experiences Manager.

4/10 – Matig

Abduljalil

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The only unique thing was the breakfast area which is the dinning place for the famous Nosret restaurant. The room was small with very old antique furniture, and the view was very bad, overlooking a very old and ugly building (not what was promised). The SPA is also very small with poor facilities. On the other hand the staff were very nice and the location is good on Nashentashe.
4 nachten verbleven in augustus 2021
Reactie van A.Yigin. Guest Experience Manager. op 1 sep 2021
Dear Mr.Abduljalil, Thank you very much for bringing your concerns to our attention, we greatly value your opinion and feedback. Please be assured that we have taken your comments seriously and are examining our services to ensure that the necessary improvements are made. Thank you also for your comment on Nusret Macka Palas Restaurant and also it was very encouraging to see that the services provided from our employees was to your satisfaction.I do hope to have the pleasure to welcome you as our guests again soon.Kind regards,

10/10 – Uitstekend

Wadha

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, room, the breakfast was not good they need to work on it.
3 nachten verbleven in augustus 2021
Reactie van A.Yigin. Guest Experience Manager. op 1 sep 2021
Dear Mr. Wadha, Thank you very much for your feedback.and share your comments that enabled us to see that we have failed to fulfill your expectations on some aspects.Please accept our sincere apology for the inconvenience. . As Park Hyatt Istanbul family, your feedback as it is instrumental in helping us to identify the areas where we can improve.I hope that you will allow us another chance to be of service to you to demonstrate that your experience was an exception and not our usual standard. We look forward to welcoming you back to our hotel.Sincerely,