2 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Six Senses Kocatas Mansions Istanbul

Six Senses Kocatas Mansions Istanbul
Merkez Mahallesi, Meserburnu C, Sariyer

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 27 van 39 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 39 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 39 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 39 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 39 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Murat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Andrey

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Six Senses Kocatas Mansions op 10 jan 2024
Dear Claudia,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

4/10 – Matig

SERDAR

Positief: Netheid
Negatief: Personeel en service
Maalesef...hayal kırıklıgı..otel de etkinlik olmasi nedeni ile restoranlarin kapali olmasi..otel de kaçak giris yapan muamelesi gormemiz vale nin otel onune park etmesi ve yanlis park dan dolayi ceza yememiz....guzel atmosferi guzel bir oteli guzel bi haftasonunu maalesef gergin ve cekilmez hale getirdi..buna neden olan bilincsiz personele tesekkurler Kalacaklar lutfen onceden otelde etkinlik olup olmadigini sorsun ve etkinlik varsa kesinlikle burada konaklamasin ...
2 nachten verbleven in december 2023
Reactie van Six Senses Kocatas Mansions op 2 jan 2024
Dear Serdar,Thank you for your online review of the Six Senses Kocataş Mansion, Istanbul after your recent experience with us. We sincerely regret to learn that we have not been able to meet your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to Six Senses Kocataş Mansions, Istanbul.Sincerely,General ManagerRoger Kai

10/10 – Uitstekend

Seda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Karşılamadan uğurlamaya kadar herkes özenli
X-mas Market için geçtiğimiz hafta sonu konakladık. Servis, hitap, özen, odaların temizliği, mimari, dekorasyon ve pratiklik açısından çok memnun kaldık.
1 nacht verbleven in december 2023
Reactie van Six Senses Kocatas Mansions op 19 dec 2023
Dear Seda,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

8/10 – Goed

Eda

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Six Senses Kocatas Mansions op 10 jan 2024
Dear Eda,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

10/10 – Uitstekend

Sascha

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Six Senses Kocatas Mansions op 11 dec 2023
Dear Sascha,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

10/10 – Uitstekend

AMMAR AHMED

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An exclusive place
I recently had the pleasure of staying at this beautiful hotel, and while the exclusivity and tranquility of the hotel exceeded my expectations, there are a couple of areas that could benefit from improvement. I encountered some issues with the room service, particularly food taste and varieties, which I believe can be addressed through a stronger focus on promptness and attention to detail in the department. Additionally, I noticed that some of the towels provided in my room appeared to be overused, and it would be beneficial to ensure that guests receive well-maintained towels to uphold the high standards of the hotel. Despite these points of improvement, I would like to reiterate that my overall stay was pleasant, thanks to the exclusive nature of the hotel and its comfortable ambiance.
4 nachten verbleven in november 2023
Reactie van Six Senses Kocatas Mansions op 11 dec 2023
Dear Ahmed,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A beautiful view of the Bosphorus and very nice and quiet!!!!
1 nacht verbleven in augustus 2023
Reactie van Six Senses Kocatas Mansions op 29 sep 2023
Dear Annette, Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

10/10 – Uitstekend

yilmaz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Six Senses Kocatas Mansions op 11 sep 2023
Dear Yılmaz,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

6/10 – Redelijk

andrea

1 nacht verbleven in augustus 2023
Reactie van Six Senses Kocatas Mansions op 11 sep 2023
Dear Andrea,Thank you for your online review of the Six Senses Kocataş Mansion, Istanbul after your recent experience with us. We sincerely regret to learn that we have not been able to meet your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to Six Senses Kocataş Mansions, Istanbul.Sincerely,General ManagerRoger Kai

10/10 – Uitstekend

Noy

6 nachten verbleven in juni 2023
Reactie van Six Senses Kocatas Mansions op 28 jul 2023
Dear Noy,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

8/10 – Goed

Merve

4 nachten verbleven in mei 2023
Reactie van Six Senses Kocatas Mansions op 12 jul 2023
Dear Merve,Thank you for taking the time to write a positive review following your stay at six senses Kocataş mansions. We are very pleased to hear that you had a pleasant stay with us, and we look forward to welcoming you back in the near future!Please feel free to contact us at any time for any assistance needed.Sincerely yours,Roger KaiGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Kadim

1 nacht verbleven in april 2023

10/10 – Uitstekend

Walaa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just wow
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Emre

1 nacht verbleven in december 2022
Reactie van Nebi Ozan Ozdemir op 27 dec 2022
Sayın Emre Bey,Değerlendirmeniz için çok teşekkür ederiz.Six Senses Kocataş Mansions, Istanbul’daki konaklamanız süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğime çok memnun oldum.Sizi tekrar Six Senses Kocataş Mansions, Istanbul’da ağırlamaktan onur duyarız.Saygılarımla,Genel MüdürNebi Ozan Özdemir

10/10 – Uitstekend

Kemal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

YOUSEF

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I and my friends had a very pleasant stay at the Six Senses Kocatas Mansions Istanbul , where we were greeted with high professionalism, happiness and a big smile by Miss Begum, who first hosted by providing us with a traditional delicious turkish drink while she served us, she also gave us a generous upgrade to our rooms which we all were very appreciative of. As a welcome message, when we arrived to our rooms we found fruits and the famous Turkish dessert. We were very pleased with the cleanliness of the hotel throughout and the room service was excellent. This hotel is distinguished by its privacy in design, as it is not like the majority of hotels where the rooms are distributed in a long corridor, while this hotel you find the rooms are divided into semi-independent units, and you can hardly find two similar rooms. The food in this hotel's restaurants was delicious, tasty, in a very clean, joyful and spacious atmosphere.
4 nachten verbleven in september 2022
Reactie van Nebi Ozan Ozdemir op 28 sep 2022
Dear Mr.Yousef,Thank you so much for taking the time to write a positive review following your stay with us.I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon!Yours Sincerely,General ManagerNebi Ozan Özdemir

10/10 – Uitstekend

Ahmed

3 nachten verbleven in september 2022
Reactie van Nebi Ozan Ozdemir op 14 sep 2022
Sayın Ahmed Bey,Değerli yorumunuz için çok teşekkür ederiz.Six Senses Kocataş Mansions, Istanbul’daki konaklamanız süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğime çok memnun oldum.Sizi tekrar Six Senses Kocataş Mansions, Istanbul’da ağırlamaktan onur duyarız.Saygılarımla,Genel MüdürNebi Ozan Özdemir

10/10 – Uitstekend

Ahmed

3 nachten verbleven in september 2022
Reactie van Nebi Ozan Ozdemir op 14 sep 2022
Sayın Ahmed Bey,Değerli yorumunuz için çok teşekkür ederiz.Six Senses Kocataş Mansions, Istanbul’daki konaklamanız süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğime çok memnun oldum.Sizi tekrar Six Senses Kocataş Mansions, Istanbul’da ağırlamaktan onur duyarız.Saygılarımla,Genel MüdürNebi Ozan Özdemir

10/10 – Uitstekend

Banu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location, amazing staff.
1 nacht verbleven in april 2022
Reactie van Nebi Ozan Ozdemir op 5 mei 2022
Dear Banu, Thank you so much for taking the time to write a positive review following your stay with us. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon! Yours Sincerely, General Manager Nebi Ozan Özdemir

6/10 – Redelijk

Walid

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The level of noise was completely uncomfortable. The room was clean but we were expecting better view.
1 nacht verbleven in maart 2022

6/10 – Redelijk

gokhan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The hotel needs more options for dining. There is only one restaurant, which serves both Turkish and Latin dishes! It was our first Six Senses stay, we had expected a lot..
4 nachten verbleven in december 2021
Reactie van ss op 10 jan 2022
Dear Gokhan, Thank you for your online review of the Six Senses Kocataş Mansion, Istanbul after your recent experience with us. We sincerely regret to learn that we have not been able to meet your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to Six Senses Kocataş Mansions, Istanbul. Sincerely, Hotel Manager Nebi Ozan Özdemir

8/10 – Goed

ezel eser

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van ss op 20 dec 2021
Sayın Ezel Eser, Değerli yorumunuz için teşekkür ederiz. Sizin yorumlarınız ve görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Yaşadığınız rahatsızlıktan dolayı ekibim adına özür dilemek isterim. Six Senses misafir memnuniyeti standartlarının sağlanması amacıyla, tecrübe ettiğiniz sorunla ilgili tüm ekiplerimizi tekrar bilgilendireceğimizden ve gerekli eğitimlerin verileceğinden emin olabilirsiniz. Layık olduğunuz deneyimi ve mükemmel hizmeti vermek için sizi tekrar Six Senses Kocataş Mansions, Istanbul’da ağırlamaktan memnuniyet duyarız. Saygılarımla, Otel Müdürü Nebi Ozan Özdemir

6/10 – Redelijk

Khalifah

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice interior design great service clean friendly Only two things I didn’t like With this amount of room rate $$$ There was no hot water And bathroom is not isolated
3 nachten verbleven in december 2021
Reactie van ss op 12 dec 2021
Dear Khalifah Thank you for your online review of the Six Senses Kocataş Mansion, Istanbul after your recent experience with us. We sincerely regret to learn that we have not been able to meet your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to Six Senses Kocataş Mansions, Istanbul. Sincerely, Hotel Manager Nebi Ozan Özdemir

10/10 – Uitstekend

Artem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 stars
1 nacht verbleven in november 2021
Reactie van ss op 12 dec 2021
Dear valued guest, Thank you so much for taking the time to write positive review following your stay with us. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon! Yours Sincerely, Hotel Manager Nebi Ozan Özdemir

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully appointed hotel, rooms are delightful, staff very friendly. Will be even better when the spa area is completed.
1 nacht verbleven in november 2021
Reactie van no op 24 nov 2021
Dear Paul, Thank you so much for taking the time to write positive review following your stay with us. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon! Yours Sincerely, Hotel Manager Nebi Ozan Özdemir

10/10 – Uitstekend

Mehmet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximity to the water
1 nacht verbleven in november 2021
Reactie van no op 25 nov 2021
Dear Mehmet, Thank you so much for taking the time to write positive review following your stay with us. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon! Yours Sincerely, Hotel Manager Nebi Ozan Özdemir

10/10 – Uitstekend

Selman

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kaliteli hizmet
7 nachten verbleven in november 2021
Reactie van Nebi Ozan Özdemir op 22 nov 2021
Dear Selman, Thank you so much for taking the time to write positive review following your stay with us. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon! Yours Sincerely, Hotel Manager Nebi Ozan Özdemir

10/10 – Uitstekend

Mehmet

1 nacht verbleven in november 2021

10/10 – Uitstekend

Alexandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property.
2 nachten verbleven in september 2021
Reactie van Otel Müdürü Nebi Ozan Özdemir op 1 okt 2021
Dear Alexandra, Thank you so much for taking the time to write positive review following your stay with us. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon! Yours Sincerely, Hotel Manager Nebi Ozan Özdemir

8/10 – Goed

Neslisah

Positief: Netheid, personeel en service en comfort kamer
Online Rezervasyon ile Gerçekte Olan Oda
Hotels.cok üzerinden yaptığım rezervasyon ile otelde bize verilen oda birbirinden aşırı farklıydı. Giriş katta camları kesinlikle açılmayan manzarası sadece duvar olan bir odaydı. Benim rezervasyon yaptığım oda ise gayet refah ve büyük görünüyordu. Giriş aşamasında bu konuyla ilgili hiç yardımcı olmadılar ki otel neredeyse boştu. Bu nedenle bir daha konaklamayı düşünmüyorum. Misafirlerin sürekliliği böyle kazanılmaz ne yazık ki
1 nacht verbleven in september 2021
Reactie van Otel Müdürü Nebi Ozan Özdemir op 26 sep 2021
Sayın Neslişah Hanım, Six Senses Kocataş Mansions, Istanbul konaklamanız süresince hizmetimizden memnun kalmamanız sebebiyle üzüntü duyduğumu belirtmek isterim. Six Senses misafir memnuniyeti standartlarını sağlamak için siz değerli misafirlerimizin yorumu bizler için çok önemli. Dilediğiniz zaman problem yaşadığınız konuyla ilgili görüşmekten memnuniyet duyarım. Layık olduğunuz deneyimi ve mükemmel hizmeti size sunabilmek için sizi tekrar Six Senses Kocataş Mansions, Istanbul’da ağırlamaktan memnuniyet duyarız. Saygılarımla, Otel Müdürü Nebi Ozan Özdemir

10/10 – Uitstekend

Onur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Herşey çok güzeldi
2 nachten verbleven in september 2021
Reactie van Nebi Ozan Özdemir op 17 sep 2021
Sayın Onur Bey, Değerli yorumunuz için çok teşekkür ederiz. Six Senses Kocataş Mansions, Istanbul’daki konaklamanız süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğime çok memnun oldum. Sizi tekrar Six Senses Kocataş Mansions, Istanbul’da ağırlamaktan onur duyarız. Saygılarımla, Otel Müdürü

4/10 – Matig

istem

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
İyi bir tecrübe yaşamadık. Çok eksikleri var.
1 nacht verbleven in september 2021
Reactie van Nebi Ozan Ozdemir, Otel Muduru op 15 sep 2021
Değerli Misafirimiz, Six Senses Kocataş Mansions, Istanbul konaklamanız süresince hizmetimizden memnun kalmamanız sebebiyle üzüntü duyduğumu belirtmek isterim. Six Senses misafir memnuniyeti standartlarını sağlamak için siz değerli misafirlerimizin yorumu bizler için çok önemli. Dilediğiniz zaman problem yaşadığınız konuyla ilgili görüşmekten memnuniyet duyarım. Layık olduğunuz deneyimi ve mükemmel hizmeti size sunabilmek için sizi tekrar Six Senses Kocataş Mansions, Istanbul’da ağırlamaktan memnuniyet duyarız. Saygılarımla,

10/10 – Uitstekend

Abdulrahman

1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Nurkan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the best in the city in terms of service, ambiance and cleaning
1 nacht verbleven in juli 2021
Reactie van Kemal Bayık op 3 aug 2021
Dear Nurkan, Thank you so much for your review and feedback and for highlighting the good work of our services. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again in the future! Best wishes, Kemal Bayık General Manager

10/10 – Uitstekend

Aaron

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay overall.
Great hotel, service is excellent, staff are great.
2 nachten verbleven in november 2020
Reactie van Kemal Bayik, General Manager op 2 dec 2020
Dear Mr Aaron, Thank you so much for taking the time to write positive review following your stay with us. I am delighted to hear that your visit was most enjoyed and look forward to the opportunity of welcoming you back again sometime soon. Yours sincerely, Kemal Bayık General Manager