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Beoordelingen van The Marmara Pera

4 out of 5
The Marmara Pera
Mesrutiyet Cad. Tepebasi, Istanbul, Istanbul

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 453 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 305 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 121 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 57 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 67 van 1003 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nezihat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Kübra Raifoğlu Vural op 21 feb 2024
Sayın Nezihat hanım,Derecelendirmeniz için çok teşekkür ederiz.Görüşleriniz bizim için çok önemlidir.Sizleri tekrar The Marmara Pera Hotel'de ağırlamaktan mutluluk duyacağız.Saygılarımla

6/10 – Redelijk

Mine

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I stayed at The Marmara Pera 4 nights with my partner. The main reason we chose this hotel was that it has an outdoor pool. However, the pool is an odd triangle shape and is so small, it is impossible for an adult to swim in it. This was a big let down. The hotel in general needs serious renovation as the decor and furniture are quite outdated. We stayed at a city view room for 2 people. The bed was too wide (2 meters, I think) which occupied a large area in our not so big room. Our room did not have enough power outlets to charge our devices. There were no power outlets by the bed.The bathroom door was a swinging door which did not provide proper privacy.The bath tub was high and small.The shower head was positioned as high as the ceiling allows however it was not high enough for someone taller than 175cm. The room curtains did not close properly and we noticed that too late the 1st night. When reported the next day, they took immediate action however the curtains were still tad bit smal for the windows and did not completely block the light. We like our sleeping room dark so we woke up with the first lights of the day. In the night, we were kept awake by the music outside as the hotel is situated at a lively area.The room service was good.Our room was clean at our arrival and was cleaned to perfection during our stay. Hotel is situated close to a metro station (step down at Şişhane,take the exit Beyoğlu Bld.) There are nice cafes, restaurants a small supermarket close by.
4 nachten verbleven in september 2023
Reactie van Kubra Raifoglu Vural op 20 sep 2023
Dear Mine,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,

10/10 – Uitstekend

kerem

3 nachten verbleven in augustus 2023
Reactie van Kubra Raifoglu Vural op 31 aug 2023
Sayın Kerem BeyPuanlamanız için sizlere teşekkür ederiz.Değerli düşünce ve yorumlarınızın bizler için çok önemli olduğunu bildirmek isteriz. Sizleri tekrardan The Marmara Pera'da ağırlamaktan mutluluk duyacağız.Saygılarımızla,

8/10 – Goed

Marcel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prijs/kwaliteit goed, prima locatie
2 nachten verbleven in juni 2023
Reactie van Kübra Raifoğlu Vural op 3 jul 2023
Dear Marcel Borkent, Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

10/10 – Uitstekend

Hamit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uitstekend
5 nachten verbleven in mei 2023
Reactie van Kubra Raifoglu Vural op 5 jun 2023
Dear Valued Guest,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

8/10 – Goed

Jamal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toplocatie
7 nachten verbleven in april 2023
Reactie van Kübra Raifoğlu Vural op 16 apr 2023
Dear Valued Guest,Thank you very much for your rating. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

6/10 – Redelijk

S

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Prijs versus kamer ver te zoeken.
5 nachten verbleven in juni 2022
Reactie van Recep Şahin op 16 jun 2022
Dear Guest, Greetings from The Marmara Pera Hotel. Please be informed that your feedbacks are very important for us, We will be happy to welcome you back again in The Marmara Pera Hotel for a better experience, Best Regards

8/10 – Goed

S.

Positief: Personeel en service
4 nachten verbleven in november 2021
Reactie van Erman Agca op 16 nov 2021
Dear Guest, Thank you very much for your comment. Best Regards

8/10 – Goed

Hamdi

2 nachten verbleven in oktober 2021

8/10 – Goed

Geverifieerde reiziger

5 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in september 2019
Reactie van Erman Agca op 23 okt 2019
Dear Our Valued Guest, We have been honoured to welcome you in The Marmara Pera Hotel. Your comments are very important for us. Wish to see you back Best Regards Erman Agca Front Office Supervisor

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Service was amazing, super friendly staff. I was less enthusiastic about the hotel; it’s a little outdated and has small rooms. Understandable for a city centre hotel, but still. Location is amazing.
8 nachten verbleven in juli 2019

8/10 – Goed

Burcu, Istanbul

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede ligging hotel en prachtig uitzicht vanuit de kamer. Daarnaast heeft het hotel een rooftop bar en een culinair restaurant. Omdat er veel uitgaansplekken in de buurt zijn kun je wat muziekoverlast ervaren. Het personeel is vriendelijk en behulpzaam.
6 nachten verbleven in juni 2019
Reactie van Erman Agca op 30 jun 2019
Dear Our Valued Guest, Thank you very much for your feedback regarding of your recent stay. We would be happy to welcome you back in The Marmara Pera Hotel. Best Regards Erman Agca

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Douche deed het niet goed. Voor de rest was de kamer kleiner dan verwacht.
1 nacht verbleven in juni 2019
Reactie van Erman Agca op 30 jun 2019
Dear Our Valued Guest, Thank you very much for your feedback regarding of your recent stay. We would be happy to welcome you back in The Marmara Pera Hotel. Best Regards Erman Agca

2/10 – Ontzettend slecht

Mohammad

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the worst property I’ve ever stayed at. I usually never rate properties, but this is an exception. The staff is super unfriendly. They misbehaved with me and my family and threw us out of the room with our bags in the room during checkout. They don’t care if you’re a guest or tourist. The food was also terrible. Book any other hotel other than this.
2 nachten verbleven in april 2024

4/10 – Matig

Oltiana

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The propery was ok. I was set on the 14th floor 2 spearate room. The rooms were the same but did not get the same service. I called for the wifi information 5 times and never received it had to use roaming. Called again the second day nothing they kept saying "IT" would fix it. They say coffee and water is free... not sure what they charded off mini bar. The taxis are outside but if you try to use uber you have to be very pateint because they want you to pay 3x the fare. The hotel taxi to airport was about $50-60. Uber was only $28. I asked the front desk for information they kept leading me to the business they had connection and bashing other places. I asked to go check out the restorant upstairs before making a reservation the front desk told me ok, when i went upstairs I was not allowed to enter and check the place out not even look at the setup. We went to Eleos The main street is near. The food and the shoping center are very near.
7 nachten verbleven in april 2024
Reactie van Kubra Raifoglu Vural op 30 apr 2024
Dear Oltiana,We are sorry about the problem you are having with wifi. All notes regarding the issue have been taken and forwarded to the relevant departments. 2 plastic bottles of water, coffee and tea in our rooms are free of charge. When we check your expenses, your minibar usage appears and minibar products are charged extra. The restaurants directed by the reception are not contracted, they are tried and quality controlled places. These places are recommended first because you can be sure of the service offered. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,

8/10 – Goed

Fatemeh

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Staff and service
3 nachten verbleven in april 2024
Reactie van Kubra Raifoglu Vural op 24 apr 2024
Dear Fatemeh,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

10/10 – Uitstekend

naci

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location amazing staff
4 nachten verbleven in maart 2024
Reactie van Kubra Raifoglu Vural op 23 apr 2024
Dear Naci,Thank you very much for your rating. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

8/10 – Goed

Emal, Brasschaat

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was there with my family from 10 to 15 April 2024 , nice location, friendly staff and very clean rooms .
4 nachten verbleven in april 2024
Reactie van Zeynep İrem Türkkan op 20 apr 2024
Dear guest Emal,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

8/10 – Goed

Nasim

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
L’hôtel est très bien situé à 6/7mn à pied de la station de métro Sishane qui est sur la ligne de Taksim, osmanbey (pour du shopping) ou encore Galata Tower est accessible en une vingtaine de minutes à pied depuis l’hôtel un peu plus loin vous aurez Karakoy (plein de restaurants). Sécurité à l’entrée de l’hôtel, petit déjeuner bon, personnel de ménage très sympathique . Très gros bémol pour l’accueil que ce soit à la réception ou au petit déjeuner on ne nous dis pas bonjour voir on ne répond pas quand vous dites bonjour . Mais l’hôtel en lui même est très bien.
3 nachten verbleven in april 2024
Reactie van Zeynep İrem Türkkan op 13 apr 2024
Dear guest Nasim,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, great location, definitely will stay there again
1 nacht verbleven in maart 2024
Reactie van Kubra Raifoglu Vural op 28 mrt 2024
Dear Mohammed,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

10/10 – Uitstekend

Saif

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall great experience
3 nachten verbleven in maart 2024
Reactie van Zeynep İrem Türkkan op 15 mrt 2024
Dear guest Saif,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

10/10 – Uitstekend

Oemer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
TOP!!!
3 nachten verbleven in maart 2024
Reactie van Kubra Raifoglu Vural op 12 mrt 2024
Dear guest Oemer,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

10/10 – Uitstekend

Isabel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second time staying here and, as per usual, it was a great experience. My only caveat, as last time, is with the incredibly loud music emanating from the nearby rooftop bars and restaurants. You can't get any sleep until 1am-ish, when they stop the music. Other than that, it's all great and incredibly well located.
2 nachten verbleven in maart 2024
Reactie van Kubra Raifoglu Vural op 11 mrt 2024
Dear Isabel,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

10/10 – Uitstekend

Rogelia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are clean and comfortable. The area around the hotel is very nice and full of options to explore.
2 nachten verbleven in maart 2024
Reactie van Kubra Raifoglu Vural op 11 mrt 2024
Dear Rogelia,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

6/10 – Redelijk

Mohamed

Reisde met partner
The room smelled like cigarettes
1 nacht verbleven in maart 2024
Reactie van Kubra Raifoglu Vural op 4 mrt 2024
Dear Mohamed,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,

8/10 – Goed

Hany

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel's location is excellent, right in the center of everything. The staff is really nice and very friendly. My only concern is the bathroom, which is outdated. They have a huge, slippery bathtub that is not easy to get in and out of, especially with my hip problem. The breakfast is ordinary, with nothing special about it. There are no significant changes in the items served, and sometimes it is cold. Additionally, the bakery goods are not fresh.
8 nachten verbleven in februari 2024
Reactie van Kubra Raifoglu Vural op 28 feb 2024
Dear Hany,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,

8/10 – Goed

HASAN CAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Kubra Raifoglu Vural op 21 feb 2024
Sayın Hasan bey,Derecelendirmeniz için çok teşekkür ederiz.Görüşleriniz bizim için çok önemlidir.Sizleri tekrar The Marmara Pera Hotel'de ağırlamaktan mutluluk duyacağız.Saygılarımla

10/10 – Uitstekend

Sevilay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely rooms
7 nachten verbleven in februari 2024
Reactie van Kubra Raifoglu Vural op 15 feb 2024
Dear Sevilay,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

4/10 – Matig

Anh

Reisde met familie
Negatief: Netheid, voorzieningen
I have stayed in Istanbul many times over my years for pleasure and work but I have never experienced finding cockroaches, especially in what is suppose to be a 4 star hotel. I finally chose Mamara Pera due to its convenient location and the price was fair which included breakfast. The staff are luke warm but everything did go smoothly at check in. We checked into the 10th floor. The rooms are looking tired and decor needs attention. My biggest complaint is coming back to our room to find a half dead coachroach on its back on the floor. I called management and they offered to change our room. In the frantic move and packing, another large, very lively cockroach jumped out and onto our bed. At this point I couldn’t contain my disgust. I spoke to management and they only apologised and left me feeling very disappointed. I would not recommend this place, FULLSTOP! There are many other options that would be a better choice. STAY CLEAR IF YOU DONT WANT TO COME FACE TO FACE WITH GIANT COCKROACHES!
2 nachten verbleven in februari 2024
Reactie van Kubra Raifoğlu Vural op 17 feb 2024
Dear Anh,First of all, we would like to say that we are sorry for the situation you experienced. Our hotel takes precautions against such situations by periodically spraying pesticides. All points that you mentioned will be taken into consideration meticulousy by the hotel management. If you choose us for your next stay you can rest assured that we will do our best for you to have a better experience.Kind Regards

10/10 – Uitstekend

Neberd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel great location the front security are great will go the extra mile for you if you tip them alittle extra 😉hotel has their own taxi service that will help you avoid getting ripped off. Overall all 10/10
11 nachten verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 1 feb 2024
Dear Neberd,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

10/10 – Uitstekend

Sezgin

1 nacht verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 1 feb 2024
Sayın Sezgin Bey, Puanlamanız için sizlere teşekkür ederiz.Değerli düşünce ve yorumlarınızın bizler için çok önemli olduğunu bildirmek isteriz. Sizleri tekrardan The Marmara Pera'da ağırlamaktan mutluluk duyacağız.Saygılarımızla,

6/10 – Redelijk

GÖKAY

Positief: Netheid
Negatief: Comfort kamer
Oda sicakligi
Manzarası olağanüstü ancak oda soğuktu,derecenin artırılması icin rica etsek de gereği yapılmadı.. kışın giderken iki defa düşünülmesi gerekli
1 nacht verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 31 jan 2024
Sayın Gökay Bey,Öncelikle yorumlarınız için teşekkür ederiz.Olumlu veya olumsuz bütün misafir yorumları incelenmekte olup gerekli aksiyonlar alınmaktadır. Tüm çalışanlarımız misafirlerimizin memnuniyeti için gayret göstermektedir. Anlayışınızı rica ederek sizleri tekrar The Marmara Pera ' da ağırlamaktan mutluluk duyacağımızı iletiriz.Saygılarımızla

2/10 – Ontzettend slecht

Onur

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kesinlikle bir daha asla gelmeyeceğim oteller liatesine eklendi !!!!! Şaka gibiydi . 1201 nolu odada kaldim . Hersey cok eskiydi klima vardi isitmiyordu ve cok gürültülu calisiyordu ve tv cok eskiydi. dusda o kadar kucuktuki icinde donmek neredeyse imkansizdi.
2 nachten verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 29 jan 2024
Sayın Onur Bey,Öncelikle yorumlarınız için teşekkür ederiz.Olumlu veya olumsuz bütün misafir yorumları incelenmekte olup gerekli aksiyonlar alınmaktadır. Tüm çalışanlarımız misafirlerimizin memnuniyeti için gayret göstermektedir. Anlayışınızı rica ederek sizleri tekrar The Marmara Pera ' da ağırlamaktan mutluluk duyacağımızı iletiriz.Saygılarımızla,

10/10 – Uitstekend

Burak

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Çok güzel bir otel
Mükemmel bir otel manzarası olsun temizliği olsun çalışanları güleryüLü oda çok temiz kahvaltı süperdi kesinlikle tavsiye ederim
1 nacht verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 29 jan 2024
Sayın Burak Bey,Puanlamanız için sizlere teşekkür ederiz.Değerli düşünce ve yorumlarınızın bizler için çok önemli olduğunu bildirmek isteriz. Sizleri tekrardan The Marmara Pera'da ağırlamaktan mutluluk duyacağız.Saygılarımızla,

10/10 – Uitstekend

Amie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 23 jan 2024
Dear Amie,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

10/10 – Uitstekend

Mahmut onder

1 nacht verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 23 jan 2024
Sayın Mahmut Önder, Puanlamanız için sizlere teşekkür ederiz.Değerli düşünce ve yorumlarınızın bizler için çok önemli olduğunu bildirmek isteriz. Sizleri tekrardan The Marmara Pera'da ağırlamaktan mutluluk duyacağız.Saygılarımızla,

6/10 – Redelijk

AlamGir

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 22 jan 2024
Dear AlamGir,Thank you very much for your rating. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

10/10 – Uitstekend

Gregory

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très belle vue
Reactie van Kubra Raifoglu Vural op 22 jan 2024
Dear Gregory,Thank you very much for your rating. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

6/10 – Redelijk

Xavier

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Problem with the staff
The hotel was nice but some of the staff have been very rude to my wife, unacceptable
1 nacht verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 23 jan 2024
Dear Xavier,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,

10/10 – Uitstekend

serdar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 9 jan 2024
Sayın Serdar BeyPuanlamanız için sizlere teşekkür ederiz.Değerli düşünce ve yorumlarınızın bizler için çok önemli olduğunu bildirmek isteriz. Sizleri tekrardan The Marmara Pera'da ağırlamaktan mutluluk duyacağız.Saygılarımızla,

8/10 – Goed

Seyedpouyan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in december 2023
Reactie van Kubra Raifoglu Vural op 9 jan 2024
Dear Seyedpouyan,Thank you very much for your rating. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

10/10 – Uitstekend

Nour

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view in my sea view room was amazing
2 nachten verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 9 jan 2024
Dear Nour,Thank you very much for your rating. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

8/10 – Goed

Sultan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 9 jan 2024
Dear Sultan,Thank you very much for your rating. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards

2/10 – Ontzettend slecht

Safak

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Kubra Raifoglu Vural op 15 jan 2024
Sayın Şafak Bey,Puanlamanız için sizlere teşekkür ederiz.Değerli düşünce ve yorumlarınızın bizler için çok önemli olduğunu bildirmek isteriz. Sizleri tekrardan The Marmara Pera'da ağırlamaktan mutluluk duyacağız.Saygılarımızla,

10/10 – Uitstekend

davide

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ottima struttura
4 nachten verbleven in december 2023
Reactie van Kubra Raifoglu Vural op 8 jan 2024
Dear Davide,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

2/10 – Ontzettend slecht

Shun

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the lobby are horrible. They look down on you if you arent nicely dressed. They were having attitude toward us starting from check-in til checkout. The rooftop restaurante, the guy by the door, was very rude and discriminating. We walked up to him to see if we can dine there for dinner (we just barely came back from sightseeing in jeans and sneakers). He said reservations only. We asked when can we dine if we make a reservation now. He dogged at us and said, it is a fixed menu restaurante (meaning it is expensive). We are from San Francisco. Everything are expensive. He "tossed" the menu to my friend ( it was only $110 per person). I said to my friend, lets just go in and eat. The guy said, you cant eat here. There is a dress code. I told him we want to make a reservation. I was pissed already because he thought we are low life and cant afford it. My friend told him that we arenstaying at this hotel at executive floor suites. He said it doesnt matter. We knew he didnt want us in regardless even if we dressed up. Shortly after, the manager walked out with a couple who wore jeans!!! If this isnt discrimination, what is?!
Reactie van Kubra Raifoglu Vural op 22 jan 2024
Dear ShunWe are sorry for the bad experience you had.Mikla restaurant does not belong to the hotel. It is operated by a different business. It would be more helpful if you submit your complaint through their website.Guest opinions are very important to us. Since this comment you made for a different property will affect other guests' choice of our hotel and your comment has no connection with the hotel, we kindly request you to remove your comment.Thank you for your understanding.

10/10 – Uitstekend

BILL LYN

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Konforlu ve merkezi yerde bir otel
3 nachten verbleven in december 2023
Reactie van Kubra Raifoglu Vural op 26 dec 2023
Dear Bill Lyn, Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards

6/10 – Redelijk

Tim

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
The gate keepers have obvious condescending attitude toward chinese asian. The roof top rest host had the worst tone and unprofessional verbal expressions. Even a few friendly staff, like Kardiv, are helpful and welcoming, but the experiences received from the gate keepesr and roof top host make me never like to stay there again
2 nachten verbleven in december 2023
Reactie van Kubra Raifoglu Vural op 3 jan 2024
Dear Tim,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,

4/10 – Matig

Ozan

Zakenreiziger
Negatief: Netheid, personeel en service
Weather it is suit or not minibar worker doesn’t fill daily, you should inform the reception for filling again and again. Amenities very very low even no leg towels and shower water going upto bedroom. Staffs are helpful but hotel management very very poor.
5 nachten verbleven in december 2023
Reactie van Kubra Raifoglu Vural op 26 dec 2023
Dear Ozan,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,