Dear Mr. Aynur,Thank you for your wonderful feedback and for choosing to stay at our high-class hotel. We're delighted to hear that our proximity to ceremonies and our excellent staff made your stay memorable.Your recommendation means a lot to us, and we're thrilled to know that you're considering a return visit. Our guest relations team, as well as the entire staff, appreciates your kind words.Should you have any further requests or need assistance with future reservations, please don't hesitate to reach out. We can't wait to welcome you back for another exceptional stay.Warm regards,THE PEAK HOTEL & SPA

Dear Celal Ağa Konağı Guest,Thank you for taking the time to share your comment, following your recent visit.We are sorry to hear your feedback. Nevertheless, we hope to welcome you again soon and provide you with the finest turkish hospitality. Thank you very much !

Dear Celal Ağa Konağı Guest,Thank you for taking the time to share your comment, following your recent visit.We are sorry to hear your feedback. Nevertheless, we hope to welcome you again soon and provide you with the finest turkish hospitality. Thank you very much !

Thank you for choosing our hotel, your comments have been taken into consideration. We look forward to hosting you at a concert. Best Regards

Thank you for choosing our hotel, your comments have been taken into consideration. We look forward to hosting you at a concert. Best Regards

Thank you for choosing our hotel, your comments have been taken into consideration. We look forward to hosting you at a concert. Best Regards

Dear Guest Thank you for taking your time to write your comments after your recent visit on Tripadvisor. I am pleased to know that you found our location excellent. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are sorry to hear that you found our breakfasts poor, since you have stayed at our hotel, we have improved our facilities; Once more time, thank you very much for your stay with us and sharing your comments. We look forward to welcome you again in Celal Aga Hotel. Kind regards.

Dear Guest , Thank you for taking the time to share your positive experience with us! Our team takes pride in providing excellent service, and it is always encouraging to receive such kind feedback. We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing us for your stay. Warm regards, Wyndham Istanbul Old City Hotel

Dear Guest , Thank you for taking the time to share your positive experience with us! Our team takes pride in providing excellent service, and it is always encouraging to receive such kind feedback. We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing us for your stay. Warm regards, Wyndham Istanbul Old City Hotel

Dear Ms. Lulu, Thank you for sharing your feedback with us. We're sorry to hear that your experience at our hotel was not up to your expectations, and we appreciate your honest evaluation.Your input is important to us as it helps us identify areas for improvement. We strive to provide the best possible experience for our guests, and we take all feedback seriously. If there are specific aspects that you believe we could enhance, please feel free to share them with us, as your suggestions are valuable.We hope you will consider giving us another chance in the future to provide you with a more satisfactory stay. If you decide to return, please don't hesitate to contact us with any special requests or concerns you may have.Best regards,THE PEAK HOTEL & SPA

Dear Guest, Thank you for sharing your detailed feedback regarding your recent stay with us. We sincerely appreciate your valuable input as it helps us identify areas where we can improve our services.We apologize for the inconvenience you experienced with the room upgrade. It is clear that the room provided did not meet your expectations, and we regret the cluttered and less-than-ideal arrangement.We are pleased to hear that you enjoyed the jacuzzi and the efforts of our concierge service, who strive to make your stay memorable. Your kind words are truly appreciated.Regarding the language barrier and the reception's capacity, we understand the challenges you faced, and we are working to improve the communication and efficiency in our reception area.Thank you for your recommendation about having an ATM card ready, as this can indeed be helpful in Istanbul. We will also look into the issues you mentioned with the rooftop bar's menu and water availability.We are delighted that you found our location great and enjoyed the rooftop pool, despite the minor inconveniences. Istanbul is indeed a vibrant and captivating city, and we appreciate your recommendation.Once again, we apologize for any shortcomings you experienced during your stay, and we hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Warm regards, THE PEAK HOTEL & SPA

Cher Mr. Alexandre,Nous vous remercions sincèrement d'avoir partagé votre superbe expérience à notre hôtel. Nous sommes ravis de lire vos commentaires positifs sur votre séjour, et nous apprécions votre recommandation enthousiaste.Il est agréable de savoir que vous avez apprécié les avantages de votre chambre avec jacuzzi en plus de la salle de bain, ainsi que nos équipements neufs et le nettoyage parfait. Notre petit déjeuner buffet à volonté et la variété de nos prestations semblent vous avoir comblé, tout comme nos installations telles que les piscines, le pool house en rooftop avec DJ, le sauna et le hammam en libre accès.Nous prenons à cœur le bien-être de nos clients, et c'est encourageant de savoir que notre personnel attentionné, multilingue et la conciergerie vous ont offert un service de qualité.Nous prenons note de vos remarques concernant l'emplacement de votre chambre en sous-sol et le bruit des couloirs, et nous nous efforcerons de continuer à améliorer votre expérience lors de votre prochaine visite.Encore merci d'avoir choisi notre hôtel, et nous avons hâte de vous accueillir à nouveau. Si vous avez d'autres commentaires ou des demandes spéciales, n'hésitez pas à nous contacter.Cordialement,THE PEAK HOTEL & SPA

Dear Ms.Rajaa,Thank you for sharing your truly amazing experience with us! We're thrilled to hear that you had a fantastic time during your stay, and we appreciate your kind words about our food and staff, particularly Maya.It's wonderful to know that Maya's assistance made booking expeditions a breeze for you. We take pride in ensuring our guests have a hassle-free and enjoyable stay.We're delighted you found our location safe and convenient, with easy access to the metro, which enhanced your travel experience.Thank you once again for choosing our hotel, and we look forward to the pleasure of welcoming you back in the future. If you have any more feedback or requests, please feel free to get in touch.Warm regards,THE PEAK HOTEL & SPA

Dear Achour, Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience during your stay. Our staff takes pride in providing excellent service, and we're glad to know they made a positive impression. It's great that you enjoyed our diverse and delicious breakfast options as well. Our central location is indeed a highlight, allowing guests to easily explore the surrounding area. We appreciate your kind words and hope to welcome you back in the future. Thank you again for choosing to stay with us and for providing your feedback. We look forward to the opportunity to welcome you back and provide you with a better breakfast experience in the future. Warm regards, THE PEAK HOTEL & SPA.

Dear Sonia ,We apologize for the inconvenience you encountered during your stay at the hotel. There appear to be several issues that negatively impacted your overall experience. To address your concerns,Being located on the ground floor under a restaurant and nightclub resulted in excessive noise levels resulting in a lack of sleep on your first night, please know that our hotel is located in a very famous area full of nightclubs and brand name shops, which means that the noises are very normal in this case.Adding, dear guest, that our housekeeping department tries their best to make the rooms clean and comfortable every time, as we set a schedule for them, as guest convenience is our daily goal.Given the many issues you encountered, it's understandable that you were disappointed with your stay. It would be advisable to share your feedback directly with hotel management, allowing them to address concerns and possibly compensate you for any inconveniences encountered.Best Regards THE PEAK HOTEL & SPA

Dear Sultana,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed certain aspects of your experience, and we appreciate your valuable input.Please be informed that the fact that your group of six rooms is spread over three different floors, is something we inform our customers in advance that it is accepted based on availability.Our goal is always to provide excellent service, So we’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your visit so we can improve our service in the future, We will pass on your Feedback on the services to our staff!! If there are specific areas where we can improve on your next visit, please let us know as feedback is always welcome here at THE PEAK HOTEL, We are sorry again for the inconvenience you faced during your visit to Turkey.Please, if you come back to our area, Do not hesitate to contact us as we would be delighted to have you back in our hotel. Best Regards, THE PEAK HOTEL and SPA

Dear Guest, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your candid comments, although we regret to learn that your experience fell short of your expectations. We apologize for any inconveniences or shortcomings you encountered during your stay. We take your feedback seriously and will use it to improve our services and address the issues raised. Customer satisfaction is of utmost importance to us, and we apologize for failing to meet your expectations. We understand that your experience did not reflect the level of quality and service that we strive to provide. We appreciate your feedback, as it helps us identify areas for improvement. We will review your comments with our team to ensure that we make the necessary adjustments to enhance the overall guest experience.Once again, we apologize for any dissatisfaction caused during your stay. We value your feedback and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future. Kind regard, THE PEAK HOTEL & SPA