Een buitenzwembad

Beoordelingen van Renaissance Mobile Riverview Plaza Hotel

3.5 out of 5

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 693 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 203 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1002 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

lillian

2 nachten verbleven in april 2024
Reactie van Philip op 7 mei 2024
Dear lillian,Thank you for providing us feedback on your recent stay. Your feedback is much appreciated and will be shared. We hope to welcome you back again soon.

2/10 – Ontzettend slecht

Jim

Reisde met familie
Waited one hour for a elevator
1 nacht verbleven in mei 2024
Reactie van Philip op 6 mei 2024
Dear Jim,Thank you for taking time to review your recent stay. I want to personally apologize to you for your recent experience. Please know that your feedback is very important to us. I hope to have the opportunity to win back your trust the next time you visit our area.

10/10 – Uitstekend

Sharonda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in mei 2024
Reactie van Philip op 6 mei 2024
Dear Sharonda,Thank you for sharing your feedback with the Expedia community. Your comments are much appreciated and will be shared. We hope to welcome you back again in the near future.

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great one-night stay after visiting the USS Alabama Memorial Park. Easy self-parking, efficient check-in, great room!
1 nacht verbleven in mei 2024
Reactie van Philip op 5 mei 2024
Dear Steve,Thank you for sharing your positive experience with the Expedia community. Your feedback is very much appreciated and will be shared. We look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Yolanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was e
1 nacht verbleven in januari 2024
Reactie van Philip op 30 apr 2024
Dear Yolanda,Thank you for taking time out of your busy schedule to review your recent stay. Please know that we value your feedback and that your survey will be shared with our team members. We hope to welcome you back to our property again in the near future.

10/10 – Uitstekend

GEORGE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice however the noise was quite aggravating from the trains and the traffic in the river side. Stay away from this side
1 nacht verbleven in april 2024
Reactie van Philip op 22 apr 2024
Dear George,Thank you for taking time to review your recent stay. Please know that we value your feedback and your comments will be shared with our team. We look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Tawna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is amazing!!! ALL of the staff are super friendly. The pool and hot tub were really nice. The little marketplace was wonderful and offered many choices. Also ordered room service and it was delicious.
1 nacht verbleven in april 2024
Reactie van Philip op 22 apr 2024
Dear Tawna,Thank you for sharing your review with the Expedia community.. We are pleased to see that you enjoyed your time with us. We look forward to welcoming you back again in the near future. Have a great week.

10/10 – Uitstekend

Sydney

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in april 2024
Reactie van Philip op 11 apr 2024
Dear Sydney,Thank you for your five-star review. We value your feedback and your comments will be shared with our team members. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Carrie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was excellent and the front desk very helpful and friendly
1 nacht verbleven in april 2024
Reactie van Philip op 10 apr 2024
Dear Carrie,Thank you for taking time out of your busy schedule to review your recent stay. We are pleased to see that you had a positive experience, in particular with our Front Office team members. Please know that your feedback will be shared. Have a great day.

10/10 – Uitstekend

Maurice

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Friendly Staff
2 nachten verbleven in april 2024
Reactie van Philip op 8 apr 2024
Good day Maurice,Thank you for sharing your five-star review. Please know that we value your feedback and will share your comments with our team members. We hope to welcome you back again in the future.

10/10 – Uitstekend

Kendall

Positief: Netheid, staat van de accommodatie en faciliteiten
Wonderful room and bar
1 nacht verbleven in april 2024
Reactie van Philip op 8 apr 2024
Dear Kendall,Thank you for taking time out of your schedule to review your recent stay. We are pleased to see that you enjoyed your time with us. We hope to be your hotel of choice the next time you visit the Mobile area.

8/10 – Goed

Kisha

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Philip op 27 feb 2024
Good day Kisha,Thank you for reviewing your recent stay. We are delighted to see that you enjoyed your time with us. Please know that your feedback is very much appreciated. We hope to welcome you back again in the future.

10/10 – Uitstekend

Brandy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Philip op 12 feb 2024
Dear Brandy,Thank you for taking time out of your schedule to review your recent stay. Please know that your feedback is valued. We hope to welcome you back again in the future.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in februari 2024
Reactie van Philip op 9 feb 2024
Dear Eric,Thank you for your five-star review. Please know that we value your feedback. We hope to welcome you back again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mardi Gras Stay
New pillows would be nice, the ones currently being used go flat as soon as you lay on them. Other than that we love staying here for Mardi Gras. First time staying on the 23rd floor and we loved it.
2 nachten verbleven in februari 2024
Reactie van Philip op 8 feb 2024
Dear Anonymous,Thank you for your review. We are delighted to see that you had an enjoyable stay. Please know that your feedback on the pillows will be shared. We hope to welcome you back for Mardi Gras 2025.

10/10 – Uitstekend

Summer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Philip op 9 feb 2024
Dear Summer,Thank you for taking time to review your recent stay. Please know that your feedback is important to us and will be shared. We look forward to having the opportunity to welcome you back again in the future.

10/10 – Uitstekend

Klesha

2 nachten verbleven in februari 2024
Reactie van Philip op 8 feb 2024
Dear Klesha,Thank you for reviewing your recent stay. Please know that your feedback is valued and will be shared. We hope to welcome you back again in the future.

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Philip op 7 feb 2024
Dear Chris,Thank you for taking time out of your schedule to review your recent stay. Your feedback is much appreciated and will be shared with our team members. We hope to welcome you back again in the future.

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Philip op 7 feb 2024
Good day Mike,Thank you for your review. We value your feedback and your survey will be shared. Have a great day.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Philip op 29 jan 2024
Dear Anonymous,Thank you for taking time to review your recent stay. Please know that your feedback is valued. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Thomas m

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Riverview Review
Great experience. Bell staff was prompt in getting luggage to and from our room. Only minor issue was waiting for my car in valet. Called down to have car brought around. Came down to no car. Young lady was working the valet stand. She asked me my ticket number. I gave it to her and she left. I assumed it was to get my car. 10-15 minutes later she comes out with a cart full of luggage. Shortly after, a young man comes over and asked if he can help. I explain the situation and he brought my can up. Is it a priority for the system to handle luggage first? Or take care of a smaller task for less tip money? Overall, great stay as usual with an RSA property. Thanks, Thomas Bradley
2 nachten verbleven in januari 2024
Reactie van Philip op 29 jan 2024
Dear Thomas,Thank you for taking time to review your recent stay. I want to personally apologize for you having to wait for your car when you called down in advance to have it brought around. Please know that your feedback will be shared with our valet leadership team so proper follow up can occur. I hope we have the opportunity to welcome you back again in the future.

10/10 – Uitstekend

Quincey

1 nacht verbleven in januari 2024
Reactie van Philip op 25 mrt 2024
Good day Quincey,Thank you for taking time to review your recent stay. We are pleased to see that you enjoyed your time with us. We look forward to welcoming you back again in the future.

6/10 – Redelijk

Brian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Philip op 29 jan 2024
Dear Brian,Thank you for your review. I am disappointed to see that your expectations were not exceeded during your recent visit. I hope we have the opportunity to have you back as our guest the next time your travels bring you back to the Mobile area.

2/10 – Ontzettend slecht

Haley

Reisde met partner
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No hot water. Freezing cold showers 0/10
1 nacht verbleven in januari 2024
Reactie van Philip op 29 jan 2024
Dear Haley,Thank you for your review. I want to personally apologize for your recent experience while a guest of ours. Your feedback is very important to us and will be shared with leadership. I hope we have the opportunity to better serve you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing place
Place is amazing. Good walking distance to different eateries. Wish i had more than. 1-night stay.
1 nacht verbleven in januari 2024
Reactie van Philip op 24 jan 2024
Dear Anonymous,Thank you for your feedback. Your comments are much appreciated and will be shared with our team. We hope you can come back and stay with us again in the future. Have a great Wednesday.

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Philip op 22 jan 2024
Dear Matthew,Thank you for sharing your five-star review with the Expedia community. We are delighted to see that you enjoyed your stay. Please be sure to come back and see us again the next time you visit the city of Mobile. Have a great Monday.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Philip op 22 jan 2024
Good day,Thank you for sharing your recent experience with the hotels.com community. We are delighted to see that you had a positive experience at our property. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Ben

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had an amazing time! The girl in valet was amazing! Great service!
1 nacht verbleven in januari 2024
Reactie van Philip op 22 jan 2024
Dear Ben,Many thanks for sharing your feedback from your recent stay. We are delighted to see that you had a positive interaction with one of our valet team members. Please know we will be sure to pass this along. We hope to see you again the next time you visit the city of Mobile. Have a great Monday.

10/10 – Uitstekend

harry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like it all
3 nachten verbleven in januari 2024
Reactie van Philip op 16 jan 2024
Good day Harry,Thank you for sharing your feedback on your recent visit. Your survey will be shared with our team members. We hope to be your hotel of choice when your travels bring you back to Mobile. Have a great Tuesday.

6/10 – Redelijk

Stacy

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Philip op 15 jan 2024
Dear Stacy,Thank you for your review. Please know that we value your feedback. We hope to be your hotel of choice the next time your travels bring you back to Mobile.

10/10 – Uitstekend

Christopher

2 nachten verbleven in januari 2024
Reactie van Philip op 16 jan 2024
Dear Christopher,Thank you for reviewing your recent stay. Your feedback is valued and much appreciated. We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Yvonne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Philip op 2 feb 2024
Good day Yvonne,Thank you for reviewing your recent stay. We are delighted to see that you enjoyed your time with us. We hope to be your hotel of choice the next time your travels bring you back to Mobile.

4/10 – Matig

Kellie

Negatief: Comfort kamer
Don’t pay for river view
Paid for river view in which a bolted down couch facing into the room blocked any type of sitting to enjoy the view. Table for computer was so close yiu could not use that as well unless you are a child
2 nachten verbleven in januari 2024
Reactie van Philip op 15 jan 2024
Dear Kellie,Thank you for providing feedback on your recent stay. I want to personally apologize that your stay did not meet your expectations, in particular that you did not receive a river view room. Please know that your feedback is very important to us and will be shared appropriately. We hope to have the opportunity to win back your trust the next time you visit the Mobile area.

6/10 – Redelijk

Carol

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room was great. Food service poor - dining room and bar overwhemed, then room service 1 hour wait and ice cold pizza when it arrived
1 nacht verbleven in januari 2024
Reactie van Philip op 11 jan 2024
Dear Carol,Thank you for sharing your recent experience with the hotels.com community. We want to personally apologize to you for your recent experience not exceeding your expectations. Your feedback is valued and will be shared with our food and beverage team. We hope to be able to win back your trust the next time your travels bring you back to Mobile.

6/10 – Redelijk

Rhonda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was okay but the room wasn't as nice as you would expect beds were hard and pillows were horrible I will not stay there again
2 nachten verbleven in januari 2024
Reactie van Philip op 9 jan 2024
Dear Rhonda,Thank you for taking time to review your recent stay. We are disappointed to hear that our bedding package did not meet your expectations. Please know that your feedback is valued and will be shared with leadership. Have a great Tuesday.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Philip op 9 feb 2024
Dear Jennifer,Thank you for your review. Please know that your feedback will be shared with our team members. We hope to have the opportunity to welcome you back again in the future.

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Philip op 9 jan 2024
Dear Cynthia,Thank you for reviewing your recent stay with us. We are delighted to see that you had a positive stay. We hope to be your hotel of choice the next time you visit the city of Mobile.

10/10 – Uitstekend

Kathy, Leroy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the last 25 years i have celebrated new years eve and new years day in Mobile Alabama and for the last 5 i have spent it a the riverview in downtown Mobile. I have enjoyed every minute of it.
1 nacht verbleven in december 2023
Reactie van Philip op 4 jan 2024
Dear Kathy,Thank you for reviewing your recent stay. We are delighted to see that we have been your hotel of choice for the last five New Years Eve celebrations in downtown Mobile. We hope to make it six years in a row. Please know that your feedback will be shared. Have a great day.

8/10 – Goed

Carol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Walkable to events and dining. Comfortable beds. Reasonable price for hotel star rating even considering stayed during weekend for New Years. Would stay again.
2 nachten verbleven in december 2023
Reactie van Philip op 2 feb 2024
Dear Carol,Thank you for reviewing your recent stay. Your feedback is much appreciated and will be shared. We hope to welcome you back again soon. Have a great weekend.

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New Years Eve Festivites in Mobile
Our stay here was very comfortable and enjoyable. It was in a great location for our New Years Eve festivities. The staff was very hospitable and the property was very clean. The room was spacious and the shower pressure was great. My only wish was for a fridge and microwave. While i believe Mariott thought of everything; i believe you neglected to think of parents who needs to keep infants/toddlers milk cold and food for them needs to be heated. Also, those who have medical needs may need access to those. I hope you all consider adding those to rooms for those reasons. I travel regularly and i always prefer to opt for hotels with microwaves and a fridge. Great job otherwise.
3 nachten verbleven in december 2023
Reactie van Philip op 4 jan 2024
Dear Tracy,Thank you for reviewing your recent stay. Your feedback is much appreciated and will be shared. Please know that on future visits, you are able to request a microwave be sent to your guest room. We hope to be your hotel of choice the next time your travels bring you back to Mobile. Have a great day.

10/10 – Uitstekend

Tracy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to ring in the New Year!!!
We loved our stay!!! Staff was friendly & helpful. Rooms were comfortable, nicely decorated, & clean. Hotel was in walking didtance to everything we wanted to do. We went for a concert at the Saenger Theatre & decided to ring in the New Year here. Enjoyed every second of it!!!
3 nachten verbleven in december 2023
Reactie van Philip op 4 jan 2024
Dear Tracy,Thank you for taking time out of your schedule to review your recent stay. We are pleased to see that you enjoyed your interactions with our team members and found the property to be clean and in order. We hope to be your hotel of choice the next time you visit downtown Mobile.

10/10 – Uitstekend

Tawanda

2 nachten verbleven in december 2023
Reactie van Philip op 4 jan 2024
Dear Tawanda,Thank you for your review. We hope to welcome you back again in the future. Have a great day.

10/10 – Uitstekend

David

Reisde met partner
1 nacht verbleven in december 2023
Reactie van Philip op 4 jan 2024
Dear David,Thank you for your review. Your feedback is much appreciated. We look forward to having you back as our guest again in the near future.

2/10 – Ontzettend slecht

Kevin, Danville

Reisde met familie
The hotel rents out party rooms on the floors where visitors are staying. Every night there was a party in this room right beside us that last late into the evening. Security had to come multiple times to try and quiet them down. Multiple times the party moved into the hallway. The hotel did nothing to try to correct the situation other than sending security when you called. This is a very inappropriate hotel policy, especially when you are traveling with a family. Would never stay here again.
Reactie van Philip op 27 dec 2023
Good morning Kevin,Thank you for taking time to review your recent stay. I want to personally apologize to you for your experience. Our goal is to provide a peaceful, enjoyable stay and it is clear that we failed to accomplish this with you. For that I am truly sorry. Please feel free to contact me directly at 251.415.3068 if you would like to discuss your recent stay in more detail. Thank you again for your time and feedback. I can assure you it will be put to good use.Warm Regards

10/10 – Uitstekend

mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thisisa wonderful place very friendly staff
2 nachten verbleven in december 2023
Reactie van Philip op 26 dec 2023
Dear mike,Thank you for taking time out of your schedule to review your recent stay. We are delighted to see that you enjoyed your time with us. We hope to welcome you back again the next time you visit the Mobile area. Have a great Tuesday.

6/10 – Redelijk

Peter

Zakenreiziger
Do you like of even love average? If so stay here. Average staff, average room (less than average bar area). To top it off head across the road (recommended by hotel staff) for a $100 steak dinner at 'The Royal Scam", yes that is the name and yes it was a scam. A royal ripoff for a meal that won't touch outback steakhouse. Just stay somewhere else.
Reactie van Philip op 18 dec 2023
Dear Peter,Thank you for taking time to review your recent stay. We are disappointed to see that we did not meet your expectations. Please know that your feedback is valued and will be shared. We hope to have the opportunity to win back your trust the next time you are in the Mobile area.

10/10 – Uitstekend

Alora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very helpful. Clean and affordable.
2 nachten verbleven in december 2023
Reactie van Philip op 22 dec 2023
Dear Alora,Thank you for taking time to review your recent stay. We are delighted to see that you enjoyed your stay. We look forward to having you back as our guest again in the future. Have a great Friday.

10/10 – Uitstekend

Karen

1 nacht verbleven in december 2023
Reactie van Philip op 18 dec 2023
Dear Karen, Thank you for taking time to review your recent stay. We are delighted to see that you enjoyed your time with us. We hope to welcome you back as our guest again in the near future.

6/10 – Redelijk

DANIELA

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 star hotel
hotel is nice on the outside but very runned down on the inside inside room 3 star service at the restaurant very slow waited about a hour for our food.
1 nacht verbleven in december 2023
Reactie van Philip op 18 dec 2023
Dear Daniela,Thank you for your review. We are disappointed to see that we did not exceed your expectations. Please know that your feedback will be properly shared. We hope to win back your trust the next time you visit the Mobile area.

10/10 – Uitstekend

Tosha

1 nacht verbleven in december 2023
Reactie van Philip op 18 dec 2023
Dear Tosha,Thank you for providing us feedback on your recent stay. We are delighted to see that you enjoyed your time with us. We do hope to be your hotel of choice the next time your travels bring you back to the Mobile area.