Lobby

Beoordelingen van Super 8 by Wyndham Mobile

2 out of 5
Super 8 by Wyndham Mobile
3759 Moffett Road, Mobile, AL

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 121 van 467 beoordelingen" "
Gastenscore: 8 - Goed. 167 van 467 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 467 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 467 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 467 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

5,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Kamer was op zich goed. Is meer een motel dan een hotel. Ontbijt was zeer matig.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice low key area . I like it so far . Not too many people hanging outside due to the rooms being outside hotel .
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Hello Nicole,We're joyful to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 – Goed

Stephanie

1 nacht verbleven in maart 2024
Reactie van Manager op 14 mrt 2024
Hello Stephanie, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 – Goed

Shakka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice well monitored area
1 nacht verbleven in februari 2024
Reactie van Manager op 3 mrt 2024
Hello Shakka,We're delighted to hear you found our location safe and secure during your stay. Your feedback is valuable to us as we strive to maintain a pleasant environment for all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.

8/10 – Goed

Sylvia

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Nothing unique.
7 nachten verbleven in februari 2024
Reactie van Manager op 27 feb 2024
Hello Sylvia,We appreciate your feedback and will strive to enhance our offerings for a more memorable experience in the future. Thank you for taking the time to share your thoughts with us.

10/10 – Uitstekend

Farrah

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful friendly staff. Moved us to first level because we had a baby without us asking. Very kind. Explained everything. Hands down cleanest motel I have ever been to. I was shocked even the side walks were swept it couldn’t have been any cleaner. Even the pool area that was closed was clean.you can tell the owners take pride in their property. I would recommend. Shocked it was so clean and affordable.
1 nacht verbleven in februari 2024
Reactie van Manager op 17 feb 2024
Hello Farrah,Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with our friendly staff and appreciated our efforts to accommodate your needs. We take pride in maintaining cleanliness throughout the entire property, from the rooms to the sidewalks. It's great to know that our dedication to cleanliness did not go unnoticed. We appreciate your recommendation and hope to welcome you back in the future.

8/10 – Goed

Becky

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not the safest kind looking neighborhood, kind of expensive. but very clean and spacious rooms. The staff was so nice.
1 nacht verbleven in februari 2024
Reactie van Manager op 15 feb 2024
Hello Becky, Thank you for taking the time to share your experience with us. We're glad to hear that you found our rooms clean and spacious, and that our staff was friendly and accommodating. We understand that the neighborhood may have appeared less than ideal, but rest assured, our hotel prioritizes the safety and security of our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 – Goed

James

1 nacht verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
Hello James, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 – Uitstekend

Becky

2 nachten verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
Hello Becky,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 – Goed

Ahmad B, San Jose

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was in room 103, it was very quiet, very clean and daily room service. I had a little problem checking in and it seemed it was Expedia's internal problem and had nothing to do with hotel or staff. One suggestion I would have is to have some coffee in the room if possible, small coffee machine and some coffee would be great. I may come back to this hotel on my next visit.
3 nachten verbleven in januari 2024
Reactie van Manager op 29 jan 2024
Hello Ahmad B,Thank you for choosing our hotel for your stay and taking the time to provide feedback. We are glad to hear that your room was quiet, clean, and that you received daily room service. We apologize for any inconvenience during the check-in process, as it was unrelated to our staff or hotel. We appreciate your suggestion regarding in-room coffee and will consider it for future improvements. We look forward to welcoming you back on your next visit.

2/10 – Ontzettend slecht

Byron

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I had to use the restroom while checking in. The clerk refused to let me in the lobby after a 4 hour drive. I had to use a cuo at the checkin window!
1 nacht verbleven in januari 2024
Reactie van Manager op 14 jan 2024
Hello Byron,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your check-in. Our staff's intention is to ensure all guests have a smooth and enjoyable experience. We appreciate your patience and understanding in this matter. Please feel free to contact our management team directly with any further concerns.

2/10 – Ontzettend slecht

Tara

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 2 jan 2024
Hello Tara, We're sorry to hear that you didn't enjoy your stay with us. We value all feedback and would appreciate it if you could reach out to our hotel directly to share any specific concerns you had during your stay. We strive to provide an excellent experience for all our guests and your input will help us improve.

4/10 – Matig

Timothy

Positief: Netheid, comfort kamer
No coffee maker in the room and the lobby was closed and the check in desk was not busy but still took over 30 minutes for two guest to check in. Will not stay there again
1 nacht verbleven in november 2023
Reactie van Manager op 14 nov 2023
Hello Timothy,Thank you for sharing your feedback regarding the lack of a coffee maker in the room and the wait time during check-in. We apologize for any inconvenience caused. We highly value your feedback and will share it with our team for improvement. We hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Manager op 15 okt 2023
Hello Nicholas,Thank you for your outstanding rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon.

6/10 – Redelijk

Fred

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen
Was very basic. Breakfast was so limited I ate elsewhere.
2 nachten verbleven in oktober 2023
Reactie van Manager op 16 okt 2023
Hello Fred, We apologize for the limited breakfast options. We appreciate your feedback and will take it into consideration to improve our offerings. Thank you for choosing our hotel.

8/10 – Goed

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and bed were clean and comfortable. The location is in a less desirable area of the Mobile metroplex
3 nachten verbleven in oktober 2023
Reactie van Manager op 11 okt 2023
Hi William,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Manager op 9 okt 2023
Hello Nicholas,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love it
Great place great staff comfortable room !
1 nacht verbleven in oktober 2023
Reactie van Manager op 10 okt 2023
Hello Nicholas,Thank you for your valuable opinion regarding our staff and room. Please do consider us again on your next visit to the area.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Manager op 9 sep 2023
Hello Nicholas,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 – Uitstekend

kendric

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
2 nachten verbleven in augustus 2023
Reactie van Manager op 4 sep 2023
Hello kendric,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice understanding and helpful staff.
1 nacht verbleven in augustus 2023
Reactie van Manager op 31 aug 2023
Hello Nicholas,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Manager op 16 aug 2023
Dear Guest,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 – Goed

Ray

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Manager op 20 jul 2023
Hello Ray,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 – Goed

Tanja

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would stay here again!
3 nachten verbleven in juli 2023
Reactie van Manager op 16 jul 2023
Hello Tanja,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We appreciate you taking the time to share your experience.

10/10 – Uitstekend

Barbara

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay!
The room was very clean! The bed and pillows were so comfortable. There was even a choice of pillows of firmer or softer. We were so thankful to have such a great place to rest up for the next half of our 18 hour trip!
1 nacht verbleven in juli 2023
Reactie van Manager op 16 jul 2023
Hello Barbara,We appreciate that you've taken the time to share with us regarding our bed and pillows. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 – Uitstekend

Curtis

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Manager op 16 jul 2023
Hello Curtis,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 – Redelijk

Danielle

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was cheap, and we were pretty much just looking for somewhere to sleep. There definitely needs to be a better cleaning in between guests. Also, this is not in the best part of town so beware. Overall, not completely disappointed based on the price but there is definitely room for improvement
1 nacht verbleven in juli 2023
Reactie van Manager op 9 jul 2023
Hello Danielle, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 – Goed

Vincenzio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We’ve stayed here many times. The rooms are clean. The tubs need more attention and the last room we just stayed in….room 124….had a broken door that needed attention. It’s pretty quiet in the evening and a fairly safe neighborhood. We’ll stay again if we’re in the area.
1 nacht verbleven in juli 2023
Reactie van Manager op 9 jul 2023
Hello Vincenzio, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Manager op 27 jun 2023
Hello Michel,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 – Uitstekend

Raven

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was nice room was nice
2 nachten verbleven in juni 2023
Reactie van Manager op 27 jun 2023
Hi Raven,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 – Uitstekend

Virginia Kay

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was pleasantly surprised by my room. It was very clean and comfortable. I was visiting family in the area. It was very convenient and we enjoyed our stay in there. I would stay here again on my next visit. Staff was very friendly and made us feel welcome!
2 nachten verbleven in mei 2023
Reactie van Manager op 23 mei 2023
Hi Virginia,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

8/10 – Goed

JOANN

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
The room had been painted, very clean, and new decor. Pillows and linens were of good quality. Front desk staff was very kind. Hardee s was next door for a chocolate shake treat.
1 nacht verbleven in mei 2023
Reactie van Manager op 12 mei 2023
Hi Joann,Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast services. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Manager op 9 apr 2023
Dear Guest,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fun stay with our kid had lots to do around
1 nacht verbleven in maart 2023
Reactie van Manager op 22 mrt 2023
Hi Cindy,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 – Redelijk

waylon

2 nachten verbleven in maart 2023
Reactie van Manager op 22 mrt 2023
Hello waylon,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 – Goed

Melissa

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No in room coffee. Location was convenient but parking lot/area around hotel in general needed attention. Pretty basic overall
1 nacht verbleven in maart 2023
Reactie van Manager op 11 mrt 2023
Hello Melissa,We appreciate your rating of our hotel and the feedback you have shared pertaining to our location and your insights regarding our parking. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 – Goed

Paul

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Price was good but they said breakfast was provided but was not.
2 nachten verbleven in maart 2023
Reactie van Manager op 5 mrt 2023
Hello Paul,We appreciate your rating of our hotel and the feedback you have shared pertaining to our breakfast and comments about our price. We hope to see you again in the future.

10/10 – Uitstekend

Evelyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean, room smelled nice and the man that checked us in was super friendly, gave us dinning recommendations and was available for questions. We will be back and stay here again!
2 nachten verbleven in februari 2023
Reactie van Manager op 4 mrt 2023
Hi Evelyn,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 – Redelijk

cindy

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was clean. Towels were thin, almost like a paper towel. Wifi did not work and I could have changed rooms, but did not want to do that at 10 PM. Manager told me no one else had trouble with Wifi. I did!
2 nachten verbleven in februari 2023
Reactie van Manager op 7 feb 2023
Hello cindy, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 – Uitstekend

Sherri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Manager op 7 feb 2023
Hello Sherri,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 – Goed

Norris P.

Reactie van Manager op 7 nov 2023
Hello Norris P.,Thank you for taking the time to share your feedback. We appreciate your overall positive review and are pleased to hear that you enjoyed your stay with us. We continually strive to provide excellent service and will take your feedback into consideration to further improve our guest experience. If there is anything else we can do to assist you, please don't hesitate to reach out to us directly.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer
The worst hotel..
It was the worst service we ever experienced when we checked in. Also, they shouldn't be advertising with the breakfast as they don't serve one.
1 nacht verbleven in november 2022
Reactie van Manager op 14 nov 2022
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 – Uitstekend

Rno P

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Manager op 10 okt 2022
Hello Rno P,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Goed

Cortney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was nice and clean but the air was not on so it took all night to cool off and we got there at bed time. I would definitely stay again. It was nice.
1 nacht verbleven in juni 2022
Reactie van Manager op 19 jun 2022
Hello Cortney, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our bed and your insights regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 – Redelijk

William

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022
Reactie van Manager op 20 aug 2022
Hello William,We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

4/10 – Matig

Jonathan, Williamsburg

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Even though listed as available, the pool and breakfast were not operational.
2 nachten verbleven in mei 2022
Reactie van Manager op 10 jun 2022
Hello Jonathan, On behalf of our entire staff, we thank you for your business and for your comments regarding our breakfast and your insights regarding our pool. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 – Matig

Harry

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wasn't very nice
1 nacht verbleven in mei 2022
Reactie van Manager op 10 mei 2022
Hello Harry,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 – Goed

Vinod

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Manager op 31 mrt 2022
Hello Vinod, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 – Ontzettend slecht

Nancy

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in februari 2022
Reactie van Manager op 22 feb 2022
It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to someday have another opportunity to host your stay.