2/10 – Ontzettend slecht
Taaqiya
20 mei 2024
Positief: Personeel en service
While the staff was very nice we were incredibly disappointed with the accommodations. We were first placed in a room that the toilet was not working, we informed front desk prior to leaving out for our event. We returned to the room tired and ready to rest, but the toilet still had not been fixed. So then we again notified the front desk. After some time we were informed the problem was unable to be fixed and were moved to a different room, extremely exhausted from the days travel we gathered our things. The next room was extremely funky stale smelling which was unbearable, we immediately called front desk to be moved to a different room. We were informed that there were no other rooms available, but they did send someone up to clean the room. After the cleaning the funky stale smell was okay to stay the night. We got up early and checked out a day earlier than intended. We will never stay at Aloft New Orleans Downtown again it is either overpriced for the quality of the place.
Taaqiya
2 nachten verbleven in mei 2024