4/10 – Matig
William
Reisde met familie
2 mei 2024
Negatief: Netheid
There was a leak in the shower faucet that ran out under the tub and under the bathroom floor and carpet. Very likely there is mold under the carpet as this leak has been going on for some time. The floor, drywall and baseboard were all swollen. We pointed this out to the maintenance staff but it was never fixed. The toilet was so small and low that I could not sit it on it. I had to use the public toilet in the lobby when I needed to go. Also there wasn't a lounge type chair in the room nor was there a hair dryer. There was only two coffee filters and one small tube of shampoo for our 4 night stay. We asked for both of these items and it took two days to get them. The staff was courteous, but resolution of issues was slow or non-existent.
William
4 nachten verbleven in april 2024