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Beoordelingen van Home2 Suites by Hilton Oxford, AL

3 out of 5
Home2 Suites by Hilton Oxford, AL
300 Colonial Drive, Oxford, AL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 94 van 197 beoordelingen" "
Gastenscore: 8 - Goed. 65 van 197 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 197 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 197 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 197 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sergey, Cos Cob

2 nachten verbleven in januari 2024

8/10 – Goed

Savana

1 nacht verbleven in december 2023

10/10 – Uitstekend

Joya

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Patrick

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
KAT had fresh baked chocolate cookies which were a nice touch at check in. Breakfast was good, hot and ready in the morning.
1 nacht verbleven in november 2023

8/10 – Goed

Katherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Ruth

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Eric

Zakenreiziger
Positief: Voorzieningen
I enjoyed my whole stay! Staff was very friendly and the room was great... the free breakfast was an added perk!!!
5 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Lisa

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I will never stay there again in life!!
I feel as if I'm due a refund. Day 1 I spoke with the manager because I called before coming and asked if there was a wall between bed and sofa and they said yes. When I arrived, they had a curtain. There was a big roach in the room upon arrival. There was no blanket, and they used a bed skirt for the blanket. I was very disappointed with this hotel. It was very outdated. I have stayed at several Home2 Suites in different states and it was up to date and immaculate. My stay was very uncomfortable. The shades wouldn't go up and the dull lighting kept the room dark. The sofa looks too old and dirty to sit on.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Julia V.

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The sleepet sofa was not clean and the blanket givrn to us had holes in it.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Matt

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly, clean rooms, great breakfast.
2 nachten verbleven in september 2023

8/10 – Goed

HOLLY

1 nacht verbleven in september 2023

10/10 – Uitstekend

Forrest

1 nacht verbleven in september 2023

10/10 – Uitstekend

Bin William, Johns Creek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

8/10 – Goed

Joel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home2 Suites by Hilton Oxford, Alabama
Très bien et déjeuner gratuit très très bien
2 nachten verbleven in augustus 2023

8/10 – Goed

Gene

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Manager on duty was solid, proactive and dealt with our requests. Good customer service !
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Gloria

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A great place to stay and with wonderful staff !!
1 nacht verbleven in juli 2023

4/10 – Matig

Jamie

Reisde met familie
Positief: Personeel en service
No sheets available for pull out bed. Door to bathroom unable to close, swimming pool not unavailable/drained, not cleaned on June 1 (that’s important in the summertime for parents with young children, a heads up or discount of stay would have been nice.)
2 nachten verbleven in juni 2023

4/10 – Matig

Byran

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Location was convenient to highways and dining.
2 nachten verbleven in april 2023

6/10 – Redelijk

Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Disappointed
1 nacht verbleven in december 2022

10/10 – Uitstekend

Steven, Philadelphia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay and everything was great from the front desk service to the free breakfast and the convenience to everything was awesome, the highway was very close
2 nachten verbleven in november 2022

2/10 – Ontzettend slecht

tonya, evans

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our room was horrible. The room smelled like a dirty mop had been used while "cleaning". The shades at all 3 windows were broken and would not go all the way down. Light from neighboring businesses came in all night. The wallpaper was coming off the walls in the bathroom. The towels were paper thin. The refrigerator had hair in it (it obviously had not been wiped out). The foyer light would not go off at all. The tv remote only worked when standing in front of the tv (not from the bed).
1 nacht verbleven in oktober 2022

8/10 – Goed

Jackie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast items were not replenished. Members of our party had to ask to have coffee, juice, and waffle batter refilled. Someone else had to ask for grapes to be replenished. Attendant was seated at a table talking to guests.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Darla

2 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

Danielle

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I feel like what you are paying for isn't worth the money!
1 nacht verbleven in september 2022

10/10 – Uitstekend

Sharon

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022

4/10 – Matig

Mary

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel is in need of an upgrade but that
2 nachten verbleven in augustus 2022

6/10 – Redelijk

Andrea

Reisde met huisdieren, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
I liked the gym and the laundry being so close. It made working out convenient. The pool was out of service 2 of the 3 days we were there.
3 nachten verbleven in juli 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not up to par with their other locations
I would really like to give a good review be because i like the Home2 brand. All other locations gave been fresh, modern and clean. However, i believe this location was converted from and older hotel and felt old and worn. Lobby was cluttered and dirty. Room had subtle wear and tear. Bathroom sliding door broken. Exterior door broken. Would not stay here again.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean Good customer service Enjoyed our stay
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2022

4/10 – Matig

Charles

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff seemed as though they would rather be anywhere else and i overheard a few of them laughing about the way another guest looked
3 nachten verbleven in februari 2022

6/10 – Redelijk

Floyd

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I arrived after 6:30pm and had to wait 45 minutes for staff to clean my room. I also had no towels, I called the desk and was told to "come down stairs and get them."
1 nacht verbleven in februari 2022

8/10 – Goed

Maria

Reisde met huisdieren, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The room is very comfortable and spacious. But whoever was meant to clean the room left a dirty rug, the remote was greasy, the ottoman has something spilled on it.
1 nacht verbleven in december 2021

2/10 – Ontzettend slecht

Marvin

Reisde met familie
Negatief: Netheid
Home 2 Home was our go to hotel before COVID, and now it’s not as clean, no room service even after asking for clean towels and having the trash removed. My wife and I are No happy with the room and service at all, we will not stay there again.
4 nachten verbleven in december 2021

8/10 – Goed

Sonya

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff who communicated well, but the room needed a little renovation. The sliding bathroom door kept getting stuck, there were stains all over the carpet and couch, and we were missing pillows and towels.
2 nachten verbleven in november 2021

10/10 – Uitstekend

Todd

Reisde met een groep
Positief: Netheid, comfort kamer
3 nachten verbleven in november 2021

2/10 – Ontzettend slecht

Sandra Kay

Reisde met familie
We had a reservation for 2 nights in this hotel. Check in was at 3 PM. Our rooms were not ready and not available and no time when they would be. We came back at about 6:30 and same things rooms weren't cleaned and not sure when they would be. Then gave us one room; when we opened it someone else's things were in the room! Went back downstairs, and told again no rooms didn't know when. At 7 PM my husband got us rooms next-door we had had enough!
2 nachten verbleven in oktober 2021

8/10 – Goed

Aretha

Zakenreiziger
Positief: Netheid, comfort kamer
Hilton Neglect Property
This is a Hilton property that needs a lot of restoration the staff is overly friendly and accommodating. They all seems to like working at this property. Hilton, parent company, has severely allowed this property to be neglected. All the rooms needs to be restored - from the bathrooms, the carpeting in the entire hotel, mattresses, bed comforters, linens, bath towels the doors to each of the rooms. The elevators. The ceilings. The outdoor pool area. The entire property needs millions to bring it back to standard. Hilton is a billion dollar enterprise. As a customer I do not know the channels for this property to receive the necessary funding. This property is typically booked. I think primarily due to the staff. The aesthetics have allowed to be faltered. I spoke with staff that stated the property needed at a minimum of 4 million to bring it up to standard.
Bathroom light fixture fell. Worn need to be updated
Lobby area
Lobby area
Lobby area
3 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Sharman

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Had to change rooms after checking. First one didn’t have light in bath. Second one without remote, blinds don’t go down. Poor quality linen. Noisy on 4th floor. Don’t remember a worse nights sleep.
1 nacht verbleven in september 2021

6/10 – Redelijk

Aubrey

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was no soap in the bathroom and the toilet had urine stains and hair around the rim. The staff were friendly and brought us what little soap they had and cleaned the toilet. The rest of the room was clean. The pool was very dirty and appeared to have something growing in the bottom of it. The staff gave us 2 free waters and took $10 off the bill for are inconvenience. Overall not a terrible place but I wouldn't stay there again.
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Paula

Positief: Netheid, comfort kamer
Pmc
We stayed for two weeks and were very comfortable. The staff are all very pleasant and responsive
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Nancy

Positief: Netheid, comfort kamer
Typical Home2suites
Nice hotel as all the Home2suites are. Breakfast only a box, but at least had some protein option in it. Nice desk clerk.
1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Angela

Reisde met familie
Negatief: Netheid, comfort kamer
Not safe
My hotel stay was not good. I am not sure if my hotel was safe and cleaned. The carpet was dirty, there was an open drink and expired slimming drinks in the fridge, lamp missing a light and hair in the shower. In addition, our room was not cleaned and no cleaned towels between our visit. We were told that you had do a housecleaning request 5 days prior to our arrival. This is not posted on hotel.com website nor were we told during check-in. My biggest disappointment was the one bedroom Hotels.com allowed me to book and upon arrival the desk clerk tells me that this hotel only have studios. I don't mind paying for a nice hotel room, but I don't want to pay the price of a a 3 star hotel and get a -1 star hotel. This hotel really needs to be checked before someone get sick because they are not doing what the CDC recommend to be open.
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were brilliant. The room was comfortable. Very close to food. Will be ataying there again on my next trip.
5 nachten verbleven in augustus 2021

8/10 – Goed

Diahann

Reisde met familie
Great start but upgrades needed
Overall, I enjoyed it. I usually stay im Hilton hotels so as far as the Hilton standard, the hotel needs a little improvement in the area of presentation. The first floor was impeccable (clean, modern etc). Hallways of rooms were dirty (stains on carpet and walls, moldy appearing vents). My room was okay. Hardware in the bathroom were broken or missing. Bed was comfortable but sheets couldve been cleaner. Service was excellent. Staff were friendly.
2 nachten verbleven in augustus 2021

6/10 – Redelijk

Charles

Zakenreiziger
Positief: Netheid, comfort kamer
Room not ready until 1AM, disappointed
We got to the hotel pretty late, around 10pm, when we arrived we were told the room is not ready and had two people in front of us, the room was not ready until 1AM, very disappointed and was exhausted. We also had to park across the street because there was not enough parking. Room was clean though and comfy. Tried to get a late checkout and got 30 min, asked for a 1pm check-out, gave us 11:30. Doubt we stay at this location again.
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No breakfast as I thought.
1 nacht verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Very spacious and clean room. Was disappointed that the continental breakfast was unavailable.
1 nacht verbleven in juli 2021

8/10 – Goed

George

Reisde met familie
Positief: Comfort kamer
Couple nights stay
Had a decent stay, service was great.
4 nachten verbleven in juli 2021