Dear Heleen,We are very pleased to read your feedback due to your recent visit at Hotel Majapahit Surabaya - MGalleryIt was our pleasure to received perfect score given as it is our goal to always create the best place to stay with positive atmosphere and excellent service.Please do not forget to inform us when you are planning to come as we will be very happy to welcome you back!Very Best Regards,Management.

Dear Noel,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel and satisfied in all aspect.I have taken the liberty of sharing your kind words with the team, especially Jericho and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager

Dear Aart,we are happy to receive your rating about your experience in our hotel.It fulfils us with proud and sincere happiness that we were able to create such a unique experience and that you enjoyed your stay with all its aspects.We hope to have the chance of welcoming you back soon.Best wishes from Surabaya,

Dear Valuable Guest, first of all thank you for taking the time to review us and for your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm. The Hotel featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building while deliver our excellent service. We do hope to welcoming you again in the near future. With very kind regards

Dear our valuable guest, We are delighted to know that you extremely happy when you stayed here. Thank You for sharing your recent experience with us. Best Regards,

Dear Sir/Madam, I am so pleased to hear that we were able to assist you with all of your needs during your stay. We greatly appreciate on your tremendous compliments upon our team and we are definitely looking forward to your upcoming stay with us for another personal memorable experience. Thank you and sincerely yours.

Dear Valuable guest, It was a pleasure to have you as our guest at the Hotel Majapahit Surabaya during your recent visit and thank you for taking the time to give constructive guest feedback, that allows us to review the quality service standards addressing any shortfalls to ensure that we meet guest’s expectations. We are pleased to note that you have enjoyed your stay and that we were able to meet your expectations. Thank you for your kind and generous compliments which I look forward to share with our team as we are sure this will further motivated them to fulfill our mission to completely delight and satisfy our guests. once again our sincerest appreciation and we look forward to yet another opportunity in the future to welcoming you back to the Hotel Majapahit Surabaya and if we can be of any assistance, please do not hesitate to contact us. with warm greetings

Dear Valuable guest, It was indeed a great pleasure to have you in our Hotel, and we would also thank you for sharing your time in providing us with your compliments. We are truly pleased to note that you have enjoyed your stay as it always been our goal to satisfy an important guest like yourself, especially when you mention about our building. The architecture ambiance of the colonial style of the building was indeed designed by one of the world famous Hotels designer. Please accept our sincere appreciation and we look forward for the opportunity to serve you again in the near future. with kind regards,

Dear Sir/ Madam, Your feedback is truly valued & thank you for sharing your recent experience stay with us. Kind regards

Dear ZoyOn behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel, the facilities, and the genuine service that we offer, I have taken the liberty to share your feedback in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon.We hope to have the chance to welcome you back soon, Very Best Regards,Kahar SalamunGeneral Manager

Dear Hans,It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya. We are delightful to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects.We thank you for your recommendation, it really means a lot to us.I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time.Very Best Regards,Kahar SalamunGeneral Manager

Dear Jill,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.

Dear Poh Shoo on,we are grateful to read your beautiful word after your recent stay at Hotel Majapahit Surabaya, it's such an honor for us knowing that you are happy with all aspect, especially excellent service by our staff, I have taken the liberty to share your feedback to all my team for further encouragement and they are thrilled to hear that.the most important thing is to get the opportunity to welcome you back in the nearest future.Sincerely,Kahar Salamun,General Manager.

Dear Carolyn,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm and only serve the best dishes you could ever ask.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar SalamunGeneral Manager.

Dear Joseph,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.

Dear David,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.

Dear Diana,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.

Dear Michael,We were happy to received your rating and review about your recent experience with Hotel Majapahit Surabaya, it's such a delight to have you as our guest and it's glad to know that you are happy with the service we offered. We hope to have the chance of welcoming you back in the nearest future.Sincerely.Kahar Salamun - GM

Dear Samuel,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.

Dear MariamThank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.

Dear Masanobu,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.

Dear Walter,we are happy to receive your rating about your experience in our hotel.It fulfils us with proud and sincere happiness that we were able to create such a unique experience and that you enjoyed your stay with all its aspects.We hope to have the chance of welcoming you back soon.Best wishes from Surabaya,

Dear Tsuyoshi,We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear valuable Guest,We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Mohamad Nasir,It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya MGallery. We are delightful to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects.it really means a lot to us. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time.Very Best Regards,

Dear our precious Guest,It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya. We are delightful to know that you extremely happy when you stayed here.It is a great pleasure to hear that we have met your expectations in all aspects.We thank you for your recommendation, it really means a lot to us.I will definitely forward your compliments to all members of my team, in order to take their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time.Very Best Regards,

Dear Noranah,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar SalamunGeneral Manager.

Dear Yasuhiro,On behalf of Hotel Majapahit Surabaya MGallery, allow me to say thank you for visiting us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. We sincerely hope to be able to welcome you back in the nearest future.With Regards,Kahar SalamunGeneral Manager.

Dear Valuable Guest,On behalf of The Hotel Majapahit Surabaya, we would like to thank you for visiting us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. We sincerely hope to be able to welcome you back in the nearest future.With Regards,

Dear valuable guest,we are thrilled to receive your high rating about your experience in our hotel.It fulfils us with proud and sincere happiness that we were able to create such a unique experience and that you enjoyed your stay with all its aspects. however we would like to apologize for mosquito issue, we are doing regular fogging to solve this matter.We hope to have the chance of welcoming you back soon.Best wishes from Surabaya,Kahar SalamunGeneral Manager

Dear Jagdeep,Thank you for taking the time to tell us about your experience at the Hotel Majapahit Surabaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear Valuable Guest,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya - MGallery. We are glad to know that you have enjoyed your stay, It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.

Dear Yu Chen,We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we are waiting for your next visit.Sincerely,Kahar SalamunGeneral Manager.

Dear Agus,We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and your recommendation for other travelers, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kahar Salamun - GM

Dear Valuable Guest,On behalf of The Hotel Majapahit Surabaya, we would like to thank you for visiting us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. We sincerely hope to be able to welcome you back in the nearest future.With Regards,Desi

Dear Laura,On behalf of Hotel Majapahit Surabaya MGallery, allow me to say thank you for visiting us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. We sincerely hope to be able to welcome you back in the nearest future.With Regards,Kahar SalamunGeneral Manager.

Dear Michael,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.

Dear Mr. Brian First of all We would like to asking your apologize regarding about credit card deposit and late responses Because we need to trace the transaction to our Front Office team and Accounting team about it. You made a deposit with Credit Card IDR.500,000 while you check in on 30 April 2022 , and we found that you have a bill consume at our restaurant on 30 April evening in the amount of IDR.121,000 , while you check out our colleague do Offline (we make a payment by deducting amount from your deposit) So your deposit IDR.500,000 – IDR.121.000 = so you still have balance IDR.379,000 (that should be already return to your account ) We already attached the slip of payment also copy of your invoice of restaurant bill to be your references. we have also send the same information to your private email address on 27 of May and haven't received any feedback from you yet to this day. Should you have any questions please do not hesitate to contact us.