"Our room wasn't cleaned, the beds were possibly made (couldn't tell for sure) but there were crumbs and garbage from the previous occupants in several places. The bathroom had clumps of hair in corners that had been there for some time. All appliances had caked up dust on them so the room hadn't been cleaned properly in ages. Management was understanding to some extent and offered another room that was equally dirty. We ended up staying the night in the second room after cleaning the bath and toilet ourselves. Dirt spots came off easily so this is just lack of care and laziness. There was dog hair on the floor and the walls are paper thin. Our neighbour shouting through the night was the last drop.
The lobby has several lights flickering right as you enter and there is a help wanted sign for cleaners posted at the entrance, which in hindsight were obvious red flags.
Several outside stair steps are damaged and the lack of cleaning shows everywhere. We ended up leaving the morning after even though we paid for two nights. Management was supposed to contact us about a refund for the second night, but no word as of yet. Would not recommend to anyone unless you are planning to do a deep clean of the room yourself. "
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