Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 466 van 969 beoordelingen" "
10 - Uitstekend
466
Gastenscore: 8 - Goed. 309 van 969 beoordelingen" "
8 - Goed
309
Gastenscore: 6 - Redelijk. 114 van 969 beoordelingen" "
6 - Redelijk
114
Gastenscore: 4 - Matig. 47 van 969 beoordelingen" "
4 - Matig
47
Gastenscore: 2 - Ontzettend slecht. 33 van 969 beoordelingen" "
2 - Ontzettend slecht
33
9,2/10
Netheid
8,4/10
Personeel en service
8,6/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Robertus
5 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great modern hotel with good facilities
This is a very good hotel. It's modern and new with well equipped rooms. We had a good breakfast, didn't use the restaurant for dinner, but the breakfast was great. Use of the very well equipped gym and the pool where included.
Robertus
1 nacht verbleven in augustus 2018
Reactie van John Karwl-Jackes op 2 sep 2018
thank you, come back and see us again soon
10/10 – Uitstekend
Martin
24 nov 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place!
Great place; very modern and comfortable
Martin
3 nachten verbleven in november 2017
8/10 – Goed
Gertjan, Amersfoort
13 sep 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima zakelijk hotel.
Afstand tot vliegveld viel tegen, taxi (15 GBP. - savonds) nodig om er te komen.
Gertjan
8/10 – Goed
Geverifieerde reiziger
5 aug 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
10/10 – Uitstekend
Ahylin Segui
Reisde met partner
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, quiet
Ahylin Segui
1 nacht verbleven in april 2024
10/10 – Uitstekend
Steinar
Zakenreiziger, Reisde met partner
13 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay.
Steinar
2 nachten verbleven in april 2024
Reactie van Bob op 22 apr 2024
Thank you so much for the 5 star review of your recent stay here Steinar, delighted you had a great stay and the team looked after you so well throughout.Hope to welcome you back again soon.Regards, Bob
10/10 – Uitstekend
Christopher
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great
Christopher
1 nacht verbleven in april 2024
Reactie van Bob op 11 apr 2024
Many thanks for the 5 star review of your recent stsy here with us Christopher, great to read you enjoyed your time here so much and i look forward to welcoming you back again soon.Best regards, Bob
8/10 – Goed
oliver
Reisde met een groep, Zakenreiziger
28 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel and friendly staff. 8/10
oliver
3 nachten verbleven in maart 2024
Reactie van Bob op 1 apr 2024
Many thanks for the 8/10 review Oliver. Great to read you enjoyed your stay and the team looked after you so well throughout.Looking forward to welcoming you back again soon.Regards, Bob
8/10 – Goed
Alan
Reisde met partner
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed many times at Village hotels and opt for the " upper deck " rooms , giving access to the leisure facilities and sky tv in your room . However on this stay we noted that there is no longer the Nespresso machine in the room and the Bose sound system.
The location of this hotel is on the edge of the city and a short drive into the centre.
Alan
1 nacht verbleven in maart 2024
Reactie van Bob op 25 mrt 2024
Thank you Alan for sharing your feedback with us from your recent stay here. Whilst i'm pleased to read your overall stay was very good, i'm sorry for any confusion over the upper deck amenities. The nespresso coffee & bose sound systems were removed from the rooms, in all our hotels, and from our website amenities list several years ago. We as a company are currently looking at the in room amenities.I do hope we will welcome you back again soon.Best regards, Bob
10/10 – Uitstekend
Christodoulos
Reisde met familie
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
Christodoulos
2 nachten verbleven in maart 2024
Reactie van Bob op 14 mrt 2024
Thank you Christodoulos for sharing your 10 star review.Delighted you enjoyed our hotel so much and the team looked after you so well.Hope to see you again soon.Regards, Bob
8/10 – Goed
Sandra
Reisde met partner
8 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frequent buses to get in/out of Aberdeen. Very good breakfast.
Sandra
2 nachten verbleven in maart 2024
Reactie van Bob op 11 mrt 2024
Great to read you enjoyed your stay with us Sandra, especially our great breakfasts,and that the team looked after you so well too.Hope to see you again soonRegards, Bob
10/10 – Uitstekend
Karen
Zakenreiziger
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to office. Love the pool and gym facilities
Karen
1 nacht verbleven in februari 2024
Reactie van Bob op 23 feb 2024
Many thanks for the 5 star review of your recent stay here with us Karen, delighted you enjoy your time here so much, especially our great pool & gym facilities.Hope to welcome you back again soon.Regards, Bob
8/10 – Goed
Ian
Reisde met partner
6 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel - only disappointments was at breakfast - you are given teacups - mine had a chip on it and also no fried eggs
Ian
1 nacht verbleven in februari 2024
Reactie van Bob op 9 feb 2024
Thank you for sharing your feedback with us Ian and i'm delighted to read you enjoyed your stay with us so much. I'm so sorry to read you had a chip on your cup. I will have the team check all these to ensure we have no repeat. We do also offer fried or poached eggs, as per the buffet signage, as an alternative to the scrambled on the buffet. Just ask your server who will be delighted to have the chef prepare this and bring to your table.Hopefully we will welcome you back again soon.Best regards, Bob
10/10 – Uitstekend
Roy
Reisde met familie
27 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Roy
2 nachten verbleven in januari 2024
Reactie van Bob op 7 mrt 2024
Many thanks for the 10 star review Roy, hope to welcome you back again soonRegards, Bob
2/10 – Ontzettend slecht
Liam
6 jan 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No bed guards for kids no beds for kids even tho we requested it
Liam
2 nachten verbleven in december 2023
Reactie van Bob op 9 jan 2024
Thank you Liam for sharing your feedback. I'm sorry your request was not met for a rollaway bed but we do not advertise, offer or indeed have these beds in the hotel to provide, hence we were unable to meet this request. Our website also states this. As the age of the child was also not noted in your request, a cot was provided. I'm sorry this was unsuitable. I do hope we have the opportunity to welcome you back again. We do offer interconnecting rooms that allows parents to be in adjoining rooms for any future stays with us. Many thanks againBob
10/10 – Uitstekend
Jacques
Reisde met familie
5 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly staff and clean room
Jacques
2 nachten verbleven in januari 2024
Reactie van Bob op 9 jan 2024
Thank you so much for the 10/10 review of your recent stay here with us Jacques, great to read the team looked after you so well and you enjoyed our lovely clean rooms.Hopefully we will welcome you back again soon for another great stay.Best regards, Bob
10/10 – Uitstekend
Louise
5 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay!
An excellent stay, at great location, with good facilities and the food was absolutely brilliant. Staff great, very helpful and accommodating.
Louise
1 nacht verbleven in december 2023
Reactie van Bob op 9 jan 2024
thank you so much for the 10/10 review of your recent stay here with us Louise, great to read you enjoyed it so much, especially our facilities, great food and that the team looked after you so well throughout too!Hope to see you again soonBest regards, Bob
10/10 – Uitstekend
stephen
2 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
stephen
2 nachten verbleven in december 2023
10/10 – Uitstekend
Lindsay
Reisde met familie
1 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel and staff
Second time here and was just as lovely. Staff are super helpful and go above and beyond to help your stay be as lovely as it should be. Great for kids too
Lindsay
1 nacht verbleven in december 2023
Reactie van Bob op 8 jan 2024
Thank you so much Lindsay for sharing your great review of your recent stay here with us, and for the 10/10 review. Great to read the team looked after you all so well and i genuinely hope we will welcome you back again soon.Best regards, Bob
10/10 – Uitstekend
Daniel
31 dec 2023
Daniel
1 nacht verbleven in december 2023
10/10 – Uitstekend
Geverifieerde reiziger
29 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Last minute stay
Last minute stay due to power cut. Nice room and smart bathroom with shower. We ate in the restaurant and were served a nice meal. Good to see someone in charge.
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van Bob op 2 jan 2024
Many thanks for the 10/10 review of your recent stay here, delighted you had such a nice time and the team looked after you so well throughout. Hopefully we will have the opportunity to welcome you back again soon, under better circumstances. Best regards, Bob
8/10 – Goed
Brian
Reisde met familie
27 dec 2023
Positief: Netheid, personeel en service en comfort kamer
Brian
4 nachten verbleven in december 2023
10/10 – Uitstekend
Robert
26 dec 2023
Robert
1 nacht verbleven in december 2023
2/10 – Ontzettend slecht
Susan
19 dec 2023
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disaster of a place .hotel not clean blinds oh
My stay at Aberdeen village hotel was distar.would not recommended to any friends .hardly any people speak English all polish.also I was booked for two nights .but left after one .from the lift door to room and inside room carpets are all dirty .room smelling also no heating on freezing I told reception and nothing done .Dustbin in bathroom not emptied blinds in room not cleaned a empty bottle in bathroom you would have thought that the bed sheet was turned over and used before I could not sleep in bed I lay on top of quilt .breakfast was not hot no fried eggs only scrambled .no one said why are you not happy .I would give his hotel a two star only .bar area you have to wait to be served as the lady was taking orders for food and serving it up .this was meant to make me happy as I just came out of hospital .instead it depressed me .A complete disaster .I asked for manager and they said no he is not here.and just as I was leaving I saw him go to office and I asked for a nights refund as I only used one night and they said no .I would not evening take my grandchild there for swimming .bad and dirty place all cleaners are polish .I did not like the idea of cleaners entering my room when I went down for breakfast .when they new I was meant to be there for two nights .my friend who was there with me left early evening as the room was freezing .so I was solo .then my daughter came to pick me up to go home and she said it was a disay .such a shame the Delta Marriott is closing .
Susan
2 nachten verbleven in december 2023
Reactie van Robert op 22 dec 2023
Good afternoon Susan. Whilst i am sorry you encountered some challenges, i must refute the majority of your comments.The nationality of my team here is of no consequence and frankly irrelevant. You did unfortunately highlight this on several occasions during your stay, including to the foreign nationals themselves. Both my F&B manager and duty manager spent considerable time with you throughout the evening dealing with many challenges that arose with you. It was at this point they informed you that you would be refused further bar service due to your demeanor.I was firstly made aware of your issue and behaviour only when i met you personally at reception where you opted to pull my arm and attempt to kiss me. I find this wholly unacceptable also.Subsequently, we did not refuse your multiple requests for a refund but we did advise that as your booking was paid through a separate agent, the request would need to be made with them directly. We cannot refund monies to your personal card when the rooms were not paid by yourself.Susan, i fully accept that as a hotel, we will indeed get things wrong from time to time and my sincerest apologies for any shortcoming we had.Best regards, Bob
10/10 – Uitstekend
Stuart
17 dec 2023
Positief: Staat van de accommodatie en faciliteiten
Great place
Stuart
1 nacht verbleven in december 2023
Reactie van Robert op 19 dec 2023
Many thanks for the 5 star review Stuart, great to hear you enjoyed your time with us so much.Hopefully we will welcome you back again soon.Best regards, Bob
6/10 – Redelijk
Chris
13 dec 2023
Chris
1 nacht verbleven in december 2023
10/10 – Uitstekend
Karl Wilding
Zakenreiziger
12 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 stars
Fantastic hotel, a little bit out of the way from the centre of Aberdeen but it didn’t spoil our stay, the food in the restaurant is amazing and the staff are great, would definitely recommend it and I’ll definitely book again in the future.
Karl Wilding
1 nacht verbleven in december 2023
Reactie van Robert op 19 dec 2023
Thank you for the 10/10 review of your recent stay here Karl, delighted you enjoyed your time here so much, especially the Pub & Grill, and that the team looked after you so well throughout too!.Look forward to welcoming you back again soon.Best regards, Bob
6/10 – Redelijk
Geverifieerde reiziger
Zakenreiziger
11 dec 2023
Positief: Staat van de accommodatie en faciliteiten
Room very cold, unable to change the heater settings as they were locked on the display. Service in the bar, at the check in desk and restaurant average.
Geverifieerde reiziger
2 nachten verbleven in december 2023
Reactie van Robert op 19 dec 2023
Thank you for sharing your feedback from your recent stay here with us. I'm so sorry you had some issues with the A/C. We did have some faults arise in a few rooms that have thankfully been fully resolved now, allowing guests to adjust the temperature to suit their preferences. Thank you once again and i hope to welcome you back again soon. Best regards, Bob
6/10 – Redelijk
Richard
Zakenreiziger
8 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Villiage hotel Dyce
Nice fairly new hotel. Good amenities with gym, pool, coffee shop. Fairly basic burger orientated menu but tasty. My room had a mouldy ceiling and mould around shower tray which is dissappointing. Breakfast was good. Decent sausages!
Richard
1 nacht verbleven in december 2023
Reactie van Robert op 19 dec 2023
Thank you Richard for sharing your review with us. Great to read you enjoyed the facilities so much, especially our gym, pool and Starbucks. I will have my maintenance team look into your room comments ans this certainly does not reflect our normal comments received.Hope to see you again soon.Best regards, Bob
10/10 – Uitstekend
Jeff
21 nov 2023
Jeff
1 nacht verbleven in november 2023
6/10 – Redelijk
ALAN
Zakenreiziger
20 nov 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Poor value on food
A little disappointed with poor value on food at restauarant. Took an offer to save 10% , but then it transpires than you have to order, starter, main & desert at the same time to qualify for this - unusally (and un expected) soft drinks are excluded from this voucher. And £4.25 for a dispensed Coke is a rip off. Staff and management uninterested about this. so our 10% saving turned into a 10% penalty. This is my regular Aberdeen hotel - but with the excellent ALoft nearby - this will no longer be my 1st choice. Little things make the difference .
ALAN
1 nacht verbleven in november 2023
Reactie van Bob op 22 nov 2023
Thank you Alan and I'm sorry to read you were disappointed with our offer. This is a food led package bundle offer, which is why it needs to be processed at the same time to take advantage of the offer. We do not advertise any drinks being included in this. We do also regularly price check ourselves against our competitors and ensure are prices are always at their best price point.I do hope we have the opportunity to welcome you back again soon.Best regards, Bob
10/10 – Uitstekend
Jimmy
Zakenreiziger
14 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well worth staying
Always lovely to stay here. The staff are alts so helpful
Jimmy
2 nachten verbleven in november 2023
Reactie van Bob op 22 nov 2023
Many thanks for posting your 10/10 review of your recent stay here Jimmy, great to read you love staying here and that the team look after you so well too!Hope to see you again soon.Best regards, Bob
10/10 – Uitstekend
Megan
Reisde met partner
12 nov 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely great
Would definitely come back
Megan
2 nachten verbleven in november 2023
Reactie van Bob op 13 nov 2023
Many thanks for the 5 star review Megan, great to read you enjoyed your stay with us so much and the team looked after you so well too. Hope to welcome you back again soonRegards, Bob
10/10 – Uitstekend
peter wayne
12 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed in 14 different hotels during our holidays and the Village Hotel in Aberdeen was the BEST!
peter wayne
2 nachten verbleven in november 2023
Reactie van Bob op 13 nov 2023
Absolutely great to read we were the best of 14 Peter, and thank you for sharing.Hope to see you again soonRegards, Bob
8/10 – Goed
Lesley
Zakenreiziger, Reisde met familie
11 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice just what we needed sadly no vegan options in restaurant. Liked that there was a Starbucks in the hotel.
Lesley
1 nacht verbleven in november 2023
Reactie van Bob op 13 nov 2023
Thank you Lesley for sharing your feedback. We do indeed have vegan options on the menu and the team will be happy to provide you with some additional options if there is nothing to suit.Hope to welcome you back again soon.Regards, Bob
10/10 – Uitstekend
Lee
Reisde met familie
11 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lee
1 nacht verbleven in november 2023
6/10 – Redelijk
Samuel
Zakenreiziger
7 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay, poor breakfast
I stay here regularly and always enjoy my stay, good sized rooms with comfortable beds. The big disappointment this Time was how much the breakfast selection and quality has gone down hill..
Samuel
2 nachten verbleven in november 2023
Reactie van Bob op 13 nov 2023
Thank you Samuel for sharing. Great to read you enjoyed your stay with us, our great rooms and comfortable beds.I will look into your breakfast comments today, and action accordingly where necessary, as we have now added several new items to enhance the buffet and it is disappointing to read you viewI do hope we can welcome you back again soon.Regards, Bob
8/10 – Goed
Peter
Reisde met een groep, Zakenreiziger
2 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel rooms well equipped and good; gym is excellent, restaurant bar didn’t have wine (but restaurant did), food (we were told up to 40 min wait, it turned up in 20 - really nice and wine! Young lady waiter was very good.
Breakfast was a bit poor (wanted to sit one place, was told I had to sit another (because it was out of order of tables) - no fruit salad, porridge nice.
Peter
1 nacht verbleven in november 2023
Reactie van Robert op 3 nov 2023
Many thanks Peter for sharing your feedback with us from your recent stay here. Great to read you enjoyed your time here and the team looked after you so well. I will of course look into your comments with the respective managers.Hope to see you again soon, Best regards, Bob
8/10 – Goed
Anthony
29 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anthony
1 nacht verbleven in oktober 2023
10/10 – Uitstekend
Joey
Reisde met familie en kleine kinderen
25 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff really helpful, rooms are decent and facilities at the village are always a relief to occupy your stay.
Downsides;
Tv channels aren’t mainly HD
not enough sockets within room
Food seemed pricey compared to other bar/grills at village resorts
Joey
2 nachten verbleven in oktober 2023
Reactie van Robert op 30 okt 2023
Many thanks for the 5 star review of your recent stay here Joey. Great to read you enjoy our hotel and facilities so much. I will have the team look into your comments on the TV as HD should be available on all our channels.Hope to see you again soon.Best regards, Bob
10/10 – Uitstekend
Shirley
20 okt 2023
Shirley
1 nacht verbleven in oktober 2023
6/10 – Redelijk
Graham
18 okt 2023
Rooms starting to look a little old. Carpets need cleaning.
No waitress service for lunch on Monday.
Really disappointed to see bar close at 10:15pm on Monday then get thrown into darkness at 11pm.
Room rates this week were expensive and there are better higher value choices for less elsewhere in the city.
Graham
2 nachten verbleven in oktober 2023
Reactie van Robert op 23 okt 2023
Many thanks for your feedback Graham. We are in the process of completing our room refresh program and have decorators on site as i reply. While our Pub does operate on a order at the bar service, i was made aware of the bar closing early due to being quiet and i have addressed this as it was too early. My apologies for any inconvenience caused and i hope to welcome you back again soon.Best regards, Bob
6/10 – Redelijk
NEILL
15 okt 2023
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
NEILL
1 nacht verbleven in oktober 2023
4/10 – Matig
Natasha
Reisde met partner
14 okt 2023
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Breakfast was a shambles. Every table was dirty and needed cleared. We had dirty cups on our clean table. Buffet selection was poor and the bread was very stale.
Natasha
1 nacht verbleven in september 2023
Reactie van Briana op 17 okt 2023
Thank you Natasha for your feedback and I am sorry you had some frustrations in regards to the breakfast. We did have a large group staying with us the evening prior which has impacted the staff's speed of service and to to replenish some of the items. However, we will certainly review our scheduling when we are expected to be busier than usual to ensure we are able to accommodate our groups along with other guests like yourself. My sincere apologies and I really hope we can welcome you back soon to allow us this is certainly not our standard level of service we aim to provide for our guests even when it may be busier than usuall. Warm regards, Briana.
10/10 – Uitstekend
Natalie
Reisde met familie
12 okt 2023
Natalie
1 nacht verbleven in oktober 2023
2/10 – Ontzettend slecht
Geverifieerde reiziger
Zakenreiziger
3 okt 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Poor food and loud gym music
The food is ridiculously expensive for what you get, a single soggy piece of lettuce in the 'gourmet burger' and that's it. Service was poor. Loud music starts at 7am sharp in the gym and will wake you up.
Geverifieerde reiziger
1 nacht verbleven in oktober 2023
Reactie van Bob op 3 okt 2023
Thank you for sharing your feedback with us from your recent stay here with us. I'm so sorry you were disturbed by some music. I have already addressed this with my Leisure club team. Should you have any issues with our food quality, or prefer to have additional items, please do speak with one of our servers who will be delighted to assist.I hope to welcome you back again soon.Best regards, Bob
4/10 – Matig
Scott
Zakenreiziger
1 okt 2023
Negatief: Personeel en service, comfort kamer
Disappointing
Requested to be moved rooms due to being woken early by the gym classes, reception staff weren’t the most cooperative.
Appalling service in the restaurant, waiting over 30minutes for dessert. Long waits to be served even in a deserted restaurant.
First time staying here having always stayed in other Village hotels, very disappointing.
Scott
3 nachten verbleven in september 2023
Reactie van Robert op 3 okt 2023
Thank you Scott fore sharing your feedback with us from your recent stay here. I'm so sorry your experiences did not match our normal standard of service or product delivery. I will certainly address this with the respective managers. I genuinely hope we can welcome you back allowing us to show this is certainly not reflective of our normal feedback.Best regards, Robert
8/10 – Goed
Sølve
27 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sølve
1 nacht verbleven in september 2023
10/10 – Uitstekend
Stephen
25 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The leisure facilities were very good, staff were very friendly, gym was very good. But jacuzzi wasn't working.
Stephen
2 nachten verbleven in september 2023
Reactie van Robert op 27 sep 2023
Many thanks for the 5 star review of your recent stay here Stephen, delighted you enjoyed your time with us so much and that the team looked after you so well.My apologies for the Jacuzzi, we did have an issue with the PH balance kit which took longer for the contractor to source the parts required.Hope to see you again soon.Best regards, Bob