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Beoordelingen van Grand Cubana Hotels

4.5 out of 5
Grand Cubana Hotels
6 Ebitu Ukiwe Street, Jabi District, Abuja

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 21 van 64 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 64 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 64 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 64 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 64 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Melanie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close and convenient to shopping and food options
3 nachten verbleven in maart 2024

10/10 – Uitstekend

EDACHE

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in maart 2024

8/10 – Goed

Ehijele

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Daniel

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
WORST HOTEL I HAVE EVER BEEN TO
I found out the hotel chargers about 40 dollars for the room I book. HOW ON EARTH DID THIS BOOKING SITE CHARGE ME 80 dollars FOR THIS ROOM. Worst is there was no breakfast for me. HOTEL SAYS I DO NOT BENEFIT FROM THE BREAKFAST BECAUSE I BOOKED ONLINE. The room was as small as a prison. SECURITY IS AOTHER ISSUE. THE ROOM I SLEPT IN HAD O WAY YO LOCK THE WINDOWS INTERNALLY. That means even with your door locked someone can enter through your window!!! I couldn’t sleep the whole night cause I was scared and just waiting for morning to come so I checkout. Rubbish in the dustbin smelling from the previous room user. The hotel did not bother to even empty the bin before I came to the room. Room was smelling. This is the worst hotel I have been in my entire lifetime.. and to think I paid 80 dollars for this crap annoys me… Unfriendly receptionists and all. Unpainted entrance to the hotel old rooms with poor maintenance. Oh my God!! There is NOTHING GOOD I can say about this hotel. Absolutely NOTHING!!! The noise from the bar and the cars honking from the street will make you not sleep and restless.. Bro just stay away from this hotel….it is never worth it. Even if this is the only hotel available in Abuja, it is way better to sleep on the streets!
1 nacht verbleven in januari 2024

6/10 – Redelijk

Aaron

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Charity Blessing

3 nachten verbleven in juli 2023

8/10 – Goed

Rosemary

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close promixity to the city center. Prompt check in. What i didn't like was the cost of the meal (native soup and swallow), which was ridiculously expensive and tasteless. Breakfast buffet was okay (not tasteful though)
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding showers!
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Akouvi

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Kalu

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nice
1 nacht verbleven in januari 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Personeel en service, comfort kamer
Good place
Great service by the staff but I was disappointed in the quality of my room. The AC did not work as well as the others and the remote control was missing. My water heater also wasn't working. I'm sure this is not the standard of the other rooms but I wish mine would have been switched out.
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Olaseni

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the environment it seems i should not live there
1 nacht verbleven in januari 2022

2/10 – Ontzettend slecht

E

1 nacht verbleven in december 2021

6/10 – Redelijk

Ejiofor

Positief: Personeel en service
Negatief: Netheid
Can be better, good outlook
3 nachten verbleven in december 2021

8/10 – Goed

Ifech

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Standard property with lift, good location and free parking and good security.
3 nachten verbleven in november 2021

10/10 – Uitstekend

MacMaurice, Baldwin

4 nachten verbleven in oktober 2021

4/10 – Matig

Adrienne

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
I was hopeful about staying at this property because of the reviews but my stay was not that great. The systems were down upon check in and so they could not look up the reservation. I was moved to four different rooms because things were leaking or broken in other rooms. The key card did. Not work for my room and the key card reader did not work to reprogram it. Every time I left the hotel I had to return the master key and then ask for it when I returned. It was a room for 2 adults and there was 1 towel. Not a face towel or hand towel, just 1 towel. There were 4-5 channels that came on the tv and the picture was not clear. I also didn’t like that staff smoked inside the building. I could smell the smoke like it was inside my room. I have no problem tipping workers for their help. However, I don’t think that I should have to ask you everyday to do something like being me a towel or services the room and then you approach me with your hand out. Unfortunately the stay was not what I was expecting and I think the reviews with the 4.5 stars are fake.
7 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were courteous and friendly throughout and I would stay there again without hesitation. My husband and I were made to feel at home throughout our stay Beryl Olanrewaju
8 nachten verbleven in juni 2021
Reactie van Dan op 21 jun 2021
Thanks for your kind review. We look forward to hosting you again.

4/10 – Matig

Diane

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
17 nachten verbleven in november 2020

10/10 – Uitstekend

gbengaola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed grand style cubana
It was so amazing
4 nachten verbleven in maart 2021
Reactie van Dan op 5 apr 2021
Thanks for your kind review

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
It was ok! Not great. The hotel food was not good at all. The room was hott and dirty.
1 nacht verbleven in maart 2021
Reactie van Daniel op 13 mrt 2021
Thanks for your review, we will look into your complaints and improve.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very modern hotel well designed with useful amenities
2 nachten verbleven in februari 2021
Reactie van Dan op 26 feb 2021
Thanks for your kind review. Hope to host you again.

8/10 – Goed

Paul, London

Zakenreiziger
Positief: Netheid, personeel en service
The staffs are quite very helpful and the meals are tasty.
2 nachten verbleven in september 2020
Reactie van Dan op 1 nov 2020
Thanks for your kind review. Look forward to hosting you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good nice fun nnnnnnnnnnnnnnnnnnnnnnnnnnnnn .......
2 nachten verbleven in maart 2020
Reactie van Daniel op 25 mrt 2020
Thanks for your review, we are happy you enjoyed your stay with us.

8/10 – Goed

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
It is just ok. Bathroom leaks water.
1 nacht verbleven in november 2019
Reactie van Daniel op 11 dec 2019
Thank you for the feedback, we will look into the bathrooms.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Personal sehr freundlich und hilfsbereit. Preise für Drinks und Essen sehr fair.
3 nachten verbleven in november 2019
Reactie van Daniel op 11 dec 2019
Thank you for your feedback

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
2 nachten verbleven in november 2019
Reactie van Daniel op 6 nov 2019
Thanks for the feedback.

8/10 – Goed

Gee, Boston Massachusetts

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Good facility , nice location , good food but the elevator was out and for 2 days wasn’t repaired. Had to carry my luggage’s with the staff helps dan stairs . Also maintenance of the room wanted to be done while I was there with the manager suggesting I switch room , that is not good . Over all , I enjoyed my stay and could still use the facility
3 nachten verbleven in september 2019
Reactie van Daniel op 30 sep 2019
Thanks for your feedback, we are sorry about the elevator; OTIS our elevator maintenance are still waiting for the parts. Surely your next visit will be more memorable.

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van Daniel op 21 jul 2019
Thank you for your feedback, we appreciate .

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
I was told there was no room at the point of check in after paying to Expedia. I was recommended to the hotel annex but after waiting for 1 hour I got a room that was still undergoing renovation.
2 nachten verbleven in juli 2019
Reactie van Daniel op 21 jul 2019
Sorry your experience wasn't excellent, we will work hard to make it better and we hope you will try us again.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The environment or location is very quiet but still a nerve centre
1 nacht verbleven in april 2019
Reactie van Daniel op 2 mei 2019
Thank you for the feedback, we look forward to having you around next time you are in Abuja.

8/10 – Goed

Lee

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My experience at the hotel was good. The staff were very polite and helpful. the environment is decent and always tidy. I enjoyed my self and I would not mind staying there again. An area for improvement will be the breakfast variety. whiles the options provided for breakfast are great and delicious, it could potentially be a bit heavy for some people to have as breakfast. Additional lighter varieties will be complimentary to the already options. The breakfast options should also be named, for those who don't know the options on table On the overall, I enjoyed myself.
2 nachten verbleven in april 2019
Reactie van Daniel op 28 apr 2019
Thanks for the response, we hope to have you next time you are in Abuja. Your comments have been noted and we will improve.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice pool and friendly staff a good place to stay.
2 nachten verbleven in april 2019
Reactie van Daniel op 28 apr 2019
Thank you for the positive feedback, we look forward to hosting you again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and friendly staff. Ok facilitates and pool
1 nacht verbleven in april 2019
Reactie van Daniel op 28 apr 2019
Thank you for the positive feedback, we are happy you enjoyed your stay and we look forward to having stay with us next time.

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The picture of the rooms is very deceptive and not a true reflection of the size. I booked the aclove room and agter seeing how tight it was, i decided to upgrade to the stand asrd room for which the hotel.charged me a whopping N14,000 Naira (about 45 dollars extra.) The breakfast buffet was boring without much options of meal. I wont stay there again.
2 nachten verbleven in januari 2019
Reactie van Daniel op 9 jan 2019
We are sorry you were disappointed, the size of bed and measurement of the rooms are clear on the expedia site. Thank you.

8/10 – Goed

Bebearia, Nouakchott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing pool bar. Interior well renovated. Buffet breakfast. Very friendly staff
1 nacht verbleven in november 2018
Reactie van Daniel op 29 nov 2018
Thank you for the feedback, we appreciate your patronage.

10/10 – Uitstekend

Genolyn, NYC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, friendly staff for the most part. Great WiFi, 24 hour restaurant with good food. Rooms were cleaned daily. Outside bar and pool is helpful for when you want to just chill at your hotel for a day. The only thing I would suggest is carry your own towel and face cloth. Hotel staff is stingy with towels and also will charge you if you soil towels with make up and etc. overall good experience and I would return!
10 nachten verbleven in oktober 2018
Reactie van Daniel op 2 nov 2018
Thanks for the feedback, we appreciate your patronage.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel for the price. Great staff. Very close to the City, but far from the airport
2 nachten verbleven in september 2018
Reactie van Daniel op 22 okt 2018
Thanks for the feedback, hope to see you again on your next visit

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Nice and welcoming hotel
1 nacht verbleven in september 2018
Reactie van Daniel op 22 okt 2018
Thanks for your feedback, we appreciate you.

10/10 – Uitstekend

PHILLIP A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely good
Peaceful
1 nacht verbleven in augustus 2018
Reactie van Daniel op 23 aug 2018
Thanks for the feed back, happy to host you on your next visit to Abuja

8/10 – Goed

SUSAN

Positief: Netheid
Not worth the money
The hotel had trouble finding the booking. I would not call this hotel 4.5 stars. There are better hotels in the area much cheaper.
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Wale, Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay. Highly recommended
1 nacht verbleven in juli 2018
Reactie van Daniel op 16 aug 2018
Thank you for staying with us, we appreciate the feedback.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Expectations met!
Overall, a very good hotel. Delivered exactly what it promised... not a 5-star experience, but certainly good enough that I’m happy to stay here again and recommend
1 nacht verbleven in juli 2018
Reactie van Daniel op 13 aug 2018
Thanks for the feedback, we appreciate your patronage.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
1 nacht verbleven in juli 2018
Reactie van Daniel op 2 aug 2018
We appreciate your feedback, we hope to make your next stay more pleasurable.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Most of the staff was wonderful. The lobby and restaurant was beautiful. The room was not in the greatest shape. The bathroom was not good. Shower had been poorly patched together. No receptacles in the bathroom.
4 nachten verbleven in juli 2018
Reactie van Daniel op 2 aug 2018
Thank you for the feedback, we will look into the issue and resolve it immediately.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
2 nachten verbleven in juli 2018
Reactie van Daniel op 25 jul 2018
Thanks for the feedback, we appreciate your patronage.

8/10 – Goed

emmanuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018
Reactie van Daniel op 25 jul 2018
Thanks for the feedback, we appreciate your patronage.

8/10 – Goed

Patrick, Birmingham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice quiet hotel
Nice hotel, nice staff whom were happy to help with anything. I would recommend that every staff member reads the menu and understands it very well.
2 nachten verbleven in juli 2018
Reactie van Daniel op 23 jul 2018
Happy you enjoyed your stay, we are always ready to make your stay remarkable.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good experience
I really enjoyed my stay at the hotel. The hotel is exactly as it appears online and it's value for money. The staff are friendly and helpful, I didn't have a single complain. I would definitely recommend it for someone looking for a quiet place.
4 nachten verbleven in juni 2018
Reactie van Daniel op 23 jul 2018
Thank you for your feedback, we appreciate your patronage.

8/10 – Goed

Transient

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very hospitable staff. Walls in room could use a wash down due to stains. Alcove room was a little tight and double mattress was a little squeaky. Otherwise pleased for the price bargain which included breakfast for 1.
1 nacht verbleven in juni 2018
Reactie van Daniel op 20 jun 2018
Thanks for the review, will make sure your next visit is great.