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Beoordelingen van Earl Heights Suites Hotel

3.5 out of 5
Earl Heights Suites Hotel
Tetteh Kwei Street, Accra

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 33 van 61 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 61 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 61 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 61 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 61 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place to be nice location great staff would recommend to all
10 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff, Nice Hotel in good locaion inCentral Accra, large rooms
8 nachten verbleven in maart 2020
Reactie van Hamdiya op 17 mrt 2020
Dear Valued guest, Thank you very much for the feedback.We look forward to hosting you again.

6/10 – Redelijk

Jørn

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in februari 2020
Reactie van Hamdiya op 17 mrt 2020
Dear Valued guest, Thank you very for the review.we look forward to hosting you again. Warm regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Hamdiya Lantam op 19 feb 2020
Dear Valued guest, Thank you for the review.We look forward to hosting you again,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Phenomenal service from the staff, including preparing vegetarian meals that met our families dietary needs.
3 nachten verbleven in december 2019
Reactie van Hamdi Lantam op 22 jan 2020
Dear Valued Guest, Thank you very much for the feedback.we look forward to hosting you again. Warm regards.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Chateau nit worth it
Over priced for the amenities we received. Had a two bedroom. One the sinks in bathroom didn't work. The shower drain in batheoom not working. On arrival no towels. Television in one of the rroms was not working. Still waiting for hand towels never received
1 nacht verbleven in december 2019
Reactie van Zetu Lantam op 4 jan 2020
dear Valued guest, Thank you for your feedback, the hotel value all feedback and measures have been put in place, addressing the various aspects of your recent experience at the hotel. We have taken the appropriate counter measures to avoid the absence of towels and running water in the basins during check in, We are grateful for all feedback from our clients with an interest in our business as it allow the hotel to improve our products, services and offerings, assuring continues improvements as well as ensuring we maintain consistency in our guest’s experiences at Earl Heights suites hotel. We look forward to hosting you again. Warm regards.

8/10 – Goed

Tsugu, Osaka

Positief: Netheid, voorzieningen
スーパーに食堂や銀行ATMもすぐ近くにあって便利だが近くても暑いので汗まみれになってしまう フロントのお姉さんは親切にいろいろ教えてくれ出かける時は町中のタクシーはぼられるからとUバーを呼んでくれる 観光したいのならUバータクシーで回ると安心で 安い
2 nachten verbleven in december 2019
Reactie van Zetu Lantam op 17 dec 2019
Dear Valued guest, Thank you very much for the feedback.we look forward to hosting you again. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen
便利な場所にあって観光する際は安くて安心なUバータクシーを呼んでくれる フロントにお姉さんがいる時は何でも優しく対応してくれる
1 nacht verbleven in december 2019
Reactie van Zetu Lantam op 17 dec 2019
Dear Valued Guest, Thank you for the review.we hope to see you again. Warm regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen
2 nachten verbleven in december 2019
Reactie van zetu Lantam op 10 dec 2019
Dear Valued guest, Thank you very much for the review.We look forward to hosting you again. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
2 nachten verbleven in november 2019
Reactie van ZETU op 20 nov 2019
DEAR VALUED GUEST, THANK YOU FOR YOUR REVIEW. WARM REGARDS

10/10 – Uitstekend

Philip

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had wonderful service The staff we very friendly and helpful. The restaurant had very good food. Both food and drinks were reasonably priced.
4 nachten verbleven in oktober 2019
Reactie van Zetu Lantam op 29 okt 2019
Dear Mr.Philip, Thank you very much for the feedback,we look forward to hosting you again . Warm regards

8/10 – Goed

Edem

1 nacht verbleven in oktober 2019

8/10 – Goed

Salomon

Zakenreiziger
Positief: Personeel en service
Passable
Le séjour était bien dans l’ensemble, mais il avait des remontées d’odeurs dans le salon ensuite la je fais face à un grand garage mécanique qui n’ai pas agréable avec les grands bruits mécaniques ! C’était très gênant
2 nachten verbleven in oktober 2019
Reactie van Zetu Lantam op 29 okt 2019
Dear Mr.Philip, Thank you very much for the feedback,we look forward to hosting you again . Warm regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
No telephone in the room for any services. You have to walk to the reception for any issue.
1 nacht verbleven in oktober 2019
Reactie van Zetu Lantam op 7 okt 2019
Dear Valued Guest, Thank you very much for the feedback.Management is working on getting the issues of the phones fixed at the soonest possible time.We apologize for all inconveniences caused. We hope to host you again on your next visit to Accra. Warm regards.

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2019
Reactie van Zetu Lantam op 26 sep 2019
Dear Melanie, Thank you for the reveiw.We look forward to hosting you again.

10/10 – Uitstekend

Doris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
It was excellent
7 nachten verbleven in september 2019
Reactie van Zetu Lantam op 13 sep 2019
Dear Madam Doris, Thank you very much for the feedback.We look forward to hosting you again. Warm regards.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
choose a suite vs an apartment
Overall the staff is great and breakfast is solid as well. They went above and beyond for my airport pickup and ensuring we got to the hotel safely despite our late flight in. We stayed in a 2 bedroom apartment and it was definitely not luxurious. I think the suites are nicer, so be mindful of that.
3 nachten verbleven in augustus 2019
Reactie van Zetu Lantam op 30 aug 2019
Dear Valued Guest, Thank you very much for the feedback.We look forward to hosting you again. Warm regards.

10/10 – Uitstekend

keside

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place to Lodge when visiting
It was an amazing place. Service is great and the food is good
1 nacht verbleven in augustus 2019
Reactie van Seraphine Mensah op 28 aug 2019
Dear Mr. Keside, We would like to thank you for taking your time to give us this wonderful feedback and we are extremely grateful. Keep enjoying your stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Drainage problem
The water issue in the shower of the water backing up due to a slow draining problem has not been repaired. I would give all five stars once this is fixed. This is my third time staying here. The staff are very nice and the food is delicious.
16 nachten verbleven in juli 2019
Reactie van Ayisha Ibrahim op 15 aug 2019
Dear Valued Guest, Thank you for your feedback, the hotel value all feedback and measures have been put in place, addressing the various aspects of your recent experience at the hotel.We however look forward to hosting you again when you next visit Accra . Warm regards.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Food was very good, but expensive. Property needed maintenance. The property was falling apart. People were very friendly. Breakfast needed a little more variety.
3 nachten verbleven in juli 2019
Reactie van Zetu Lantam op 30 jul 2019
Dear Valued Guest, Thank you for your feedback, the hotel value all feedback and measures have been put in place, addressing the various aspects of your recent experience at the hotel.We however look forward to hosting you again when you next visit Accra . Warm regards.

8/10 – Goed

Dr Malcolm V

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Initially my room had a few things not working properly. So they gave me another room.
6 nachten verbleven in juli 2019
Reactie van Ayisha Ibrahim op 15 jul 2019
Dear Dr. Farr, Thank you for the feedback. We hope to see you again Regards Ayisha Ibrahim

10/10 – Uitstekend

Willie T

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was pleased to discover that the pictures are exactly how the hotel is/looks. Their accommodations are second to none and the staff is awesome... I plan to stay here again....
2 nachten verbleven in april 2019
Reactie van Zetu Lantam op 12 mei 2019
Dear Willie, Thank you very much for the feedback.we look forward to hosting you again. Warm regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very beautiful and hospitable place with good client service
1 nacht verbleven in mei 2019
Reactie van Zetu Lantam op 6 mei 2019
Dear Valued Guest, Thank you very much for the reveiw.We look forward to hosting you again. warm regards

10/10 – Uitstekend

AGM, DC

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van Rosina Abossey op 22 mrt 2019
Thanks for your feedback.

10/10 – Uitstekend

Angelia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A True Gem in Dzorwulu Metropolis
Love this place! Especially the staff, who is so accommodating and kind. Check out is at 11am and I didn't need to go to the airport until 7pm and they let me hang out poolside all day to work on a project. They also let my coworker join and hang out too - keeping our luggage safe and sound so we could even go for a walk in the neighborhood! The restaurant, Eliza's is superb and I didn't have one thing I didn't enjoy. Not to mention the super fast wifi (I streamed Netflix), huge rooms and affordability! *** This place is located in a residential neighborhood near the airport and not close to the hip OSU area, but the most I paid for an Uber is 10-20 cidis anywhere so it was so worth the distance!***
5 nachten verbleven in februari 2019
Reactie van Rosina Abossey op 7 mrt 2019
Thank you very much Angelia . We really appreciate your feedback. Please stay with us the next time you visit Ghana,we promise you a wonderful stay always.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff. Very helpful and attentive
3 nachten verbleven in februari 2019
Reactie van Rosina Abossey op 26 feb 2019
Thanks for staying with us,we appreciate your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly, very proffessionel. Great place in Accra, nice bar and outside area. Will come again.
6 nachten verbleven in januari 2019
Reactie van Rosina Abossey op 28 jan 2019
Thank you,we appreciate your feedback. Hope to host you soon.

10/10 – Uitstekend

Rory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderfully comfortable Accra getaway
This hotel was a fantastic getaway. The Accra Mall is just a short drive away. The staff at Earl Heights was excellent. Both the hotel and restaurant were great. We will be back! Our next Accra trip will absolutely include a stay at Earl Heights.
3 nachten verbleven in december 2018
Reactie van Rosina Abossey op 19 dec 2018
Thank you for staying with us. we appreciate your review .

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite close to the Airport and the Staff very friendly. The experience has been awesome.
1 nacht verbleven in december 2018
Reactie van Rosina Abossey op 19 dec 2018
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Emms, Accra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beauty and professional service. Kind agents and vety clean environment Need yo eork pn shower drainage
1 nacht verbleven in oktober 2018
Reactie van Zetu Lantam op 6 nov 2018
Dear Emms, Thank you very much for your feedback.We look forward to hosting you again. Warm regards

8/10 – Goed

dave, marrickville

Positief: Netheid, staat van de accommodatie en faciliteiten
Overnight stay, seemed nice
Just had 1 night in Accra. Room was big, good shower though no hot water in the sink. Breakfast decent without being fantastic.
1 nacht verbleven in oktober 2018
Reactie van Zetu Lantam op 24 okt 2018
Dear Dave, Thank you very much for the feedback.All your concerns will be addressed to ensure a more enjoyable stay next time. Warm regards.

10/10 – Uitstekend

Hugh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alexis Review
Great place to stay, location is convenient. Nice well kept room, affordable price. I will definitely return to this community.
2 nachten verbleven in oktober 2018
Reactie van Zetu Lantam op 24 okt 2018
Dear Alexis, We appreciate your feedback.We look forward to hosting you again. Warm regards

8/10 – Goed

Donald, Chicago il

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Review
Stay was pleasant and service was ok. I would rate this place B-. The service could be better if they did not lack of towels.
4 nachten verbleven in september 2018
Reactie van Zetu Lantam op 1 okt 2018
Dear Mr.Donald, Thank you very much for the feedback.Kindly accept our sincere apologists.Measures has been put in place to ensure a smooth stay next time. We look forward to hosting you again. warm regards.

2/10 – Ontzettend slecht

BBell, York, PA

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First thing we got there and the room that we reserved did not have enough beds for us to stay in and they may know accommodations to fix the problem. Next there was no elevator and my mother was disabled and we had to get a person from the taxi service to get her up the stairs without any help from the hotel staff. So now the hotel manager will not refund us part of our money for the horrible stay. Additionally there is a church in the backyard of the hotel and they are beating drums constantly
1 nacht verbleven in augustus 2018

8/10 – Goed

Philip

Excellent staff
My stay was very good. Staff fantastic
2 nachten verbleven in augustus 2018
Reactie van Rosina Abossey op 31 aug 2018
Thank you very much philip. we appreciate your feedback on our review. we are looking forward to hosting you again. Warm regards.

8/10 – Goed

Philip, Berkeley, California

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
stayed 2 nights at this hotel
spacious room, like an apartment with living and bed room. Very clean.
2 nachten verbleven in augustus 2018
Reactie van Rosina Abossey op 31 aug 2018
Thank you very much for your feedback on our review. we are looking forward to hosting you again. Warm regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
5 nachten verbleven in juli 2018
Reactie van Rosina Abossey op 24 aug 2018
Thank you very much for rating us.

10/10 – Uitstekend

Archie, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay, friendly staff, good location, Wil definitely come back
1 nacht verbleven in juni 2018
Reactie van Zetu Lantam op 16 aug 2018
Dear Archie, Thank you for the review.We hope to host you again. Warm regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Earl Heights Suites is Great
I totally enjoyed my stay. The staff was very good with the English language. No trouble at all with food from the restaurant.
5 nachten verbleven in juli 2018
Reactie van Zetu Lantam op 30 jul 2018
Thank you very much for your review.We hope to host you again.

8/10 – Goed

Ophelia, Philadelphia, Pennsylvania

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I will reccomend Earl Heights to anyone. The staffs are very friendly and helpful. The place is clean and home welcoming and the Location is nice and private.
12 nachten verbleven in juli 2018
Reactie van Zetu Lantam op 30 jul 2018
Thank you very much for your review.We hope to host you again.

10/10 – Uitstekend

Ｔａｋｅｓｈｉ, 大阪

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
治安の良い静かなホテル　空港からも１０分と近い
1 nacht verbleven in juli 2018
Reactie van Zetu Lantam op 30 jul 2018
Dear Takeshi, Thank you very much for your review.We hope to host you again.

10/10 – Uitstekend

Ouwouline, Montreal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience. They got big and clean suites. Staff is amazing. Daily housekeeping. Beds are really confortable. Their restaurant is one of the best. The breakfast is delicious. The food is just amazing. Get the seafood menu you won't be dissapointed. Loved every minutes spent there and my husband and me will return for sure.
9 nachten verbleven in juni 2018
Reactie van Zetu Lantam op 9 aug 2018
Dear Ouwouline, Thank you very much for your feedback.We look forward to hosting you soon.

8/10 – Goed

Juan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice rooms. Friendly staff.
2 nachten verbleven in juni 2018
Reactie van Zetu Lantam op 9 aug 2018
Dear Juan, Thank you and we look forward to hosting again

10/10 – Uitstekend

M., New jersey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wow!!it was amazing, the staff was so professional above and beyond couldn't ask for anything more better, my airport shuttle was waiting for me soon as I arrive with excellent service the driver Parez I hope I'm saying his name right, he shook my hand and greeted me with a warm professional smile and welcome be my first time in Ghana, when I got to the hotel I was aggravated with another warm smile from Serafina my check in was quick and efficient, when I got to the room I could not believe how beautiful it was it's like a mini condo the stay for me and my fiance like beyond belief, free breakfast every morning, every door was open by staff for me we were treated like royalty, thanks guys for a beautiful stay at Earl Heights suite hotel you guys look great me and my fiance will be back soon for another Pleasant royalty stay, I will recommend all my friends and family to this excellent and professional and also beautiful hotel
6 nachten verbleven in mei 2018
Reactie van Zetu Lantam op 30 jul 2018
Dear Valued guest, Thank you very much for your review.We hope to host you again.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A little gem in Accra
I stayed at the Earl Height on 18-25th May 2018 for business. The hotel is in the centre of Accra, 15 minutes to the airport. I was picked up by a well mannered young man as part of my booking. On arrival I was impressed by the modernness of the hotel. It was clean and the staff are all young and very polite. My room was clean and had all that I needed to make my stay pleasant. I was not happy first 3 days with my shower as there was not enough pressure but by my 4th day it was fixed. In the scheme of things this is minor compared to what they offered. My bed was made on a daily basis with fresh sheets, and fresh towels. I paid for room only but the occasional breakfast was good. The selection of food on their dinner menu was not extensive but was prepared well. My favourite is their Chardonnay from SA with the local peanuts. I will definitely go to this hotel again as they seem to offer what a European going to Africa would want. If Mr and Mrs Earl are reading this review, well done your hotel is impeccable!
7 nachten verbleven in mei 2018

10/10 – Uitstekend

Angela, Sacramento California , USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Your hotel was excellent !!! Thanks for all the great service . I would recommend this hotel to everyone visiting Accra . It was my first time and would stay again for sure . Thanks for all the excellent service . Angela Wakil USA
15 nachten verbleven in april 2018

6/10 – Redelijk

nana yaa

Positief: Personeel en service, comfort kamer
Staff
The staff were nice n friendly . Food too was good
2 nachten verbleven in april 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Can be better
To bad the hotwater is not enough in the shower. Enough for 5 min shower and only for 1 person!!!
2 nachten verbleven in juli 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
좋아요~
공항에서 가깝고 깔끔하고 깨끗한 편입니다. 널찍하게 잘 사용했습니다.^^
1 nacht verbleven in juni 2017
We are grateful for your comment.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Splendid
It was an amazing place to lodge
4 nachten verbleven in juni 2017
Thank you for your comment. We delight in offering the best of service and we hope to see again.