Appartement, 3 slaapkamers | Privékeuken | Een koelkast/vriezer, een magnetron, een oven, een kookplaat

Beoordelingen van Evergreen Apartments

3.5 out of 5
Evergreen Apartments
22 Joy Street, Accra Area, By Glory Hills International School, Adenta

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 0 van 3 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 3 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 3 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 3 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 3 beoordelingen" "

8,0/10

Netheid

6,0/10

Personeel en service

7,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Ernest, Washington, D.C.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome
It was great experience and I love their customer service
1 nacht verbleven in januari 2019
Reactie van Gladys op 17 jan 2019
Dear Ernest  Thank you for taking the time to give us a review. Glad you had an enjoyable stay with us. We look forward to seeing you again at Evergreen Apartments.  Best wishes

4/10 – Matig

Prince William, Atlanta, GA

Negatief: Personeel en service
Adenta Review Ghana
I came to Ghana for a short stay and this time I was disappointed with my stay at Evergreen. Hot water is something that anyone would expect to have based on the hotel/apartment quality. This was my third stay here and there was a water issue before, but this time is was difficult to bear. The water pressure was low along with not having hot water. I told security about this issue, but when I got a response there was a slight blame on me. I am the paying customer, so I have a right to complain about an issue where ever I chose to stay. The problem was fixed but I had to deal with cold low pressure showers for 3 days out of a 4 day stay in Ghana. I would suggest to management to take ownership of the problem(s) and not to put fault on something or someone else. The place is still suitable for an individual(s) or small groups to enjoy Ghana. Personally, I'm not sure I will stay here again due to the problems I experienced and the blame game given to a paying customer.
3 nachten verbleven in januari 2018
Reactie van Gladys op 10 mrt 2018
Dear Mr William Holland, Thank you for your review. Best Wishes

6/10 – Redelijk

Prince William

Positief: Netheid, comfort kamer
New Apartments in Adenta Ghana
I came to Ghana to experience culture and to relax given the racial situations in the US. I had to use GPS to get close enough to the location and then relied on natural instincts to find Evergreen Apartments. There was not a sign for Joy Road that lead to the place. Upon arrival at the gate, the security guard denied that we were at the correct place. I found that strange and emphasized to him that no, I am at the right place. I got in finally and was welcomed by the on-site manager. I want to be frank and respectful, but I was bothered by the manager during my first days. I didn't get much rest as to requests by the manager for petty things such as to charge a phone and asked me many questions. I thought I was being interviewed for the local media or something, even though I like talking to people. Now, the other side of things, I will say the place is new and extremely clean. The guy on staff who cleaned the apartment was friendly and made sure I was enjoying my stay. I appreciated that after a somewhat disappointing start with the other staff associates. I would stay here again and would recommend others to stay here as well given the apartments are new and spacious. There are also great mountain views from the top floor.
4 nachten verbleven in september 2017
Reactie van Gladys op 17 okt 2017
Dear Prince William Thank you for the review. Glad to hear you will stay with us again and will recommend others to do the same. Sorry to hear of your disappointing start. Pleased to know we made up for it. We are currently a self catering apartment but offer a chef service should the guest require it. There is also a big supermarket near us. We offer a welcome tray with tea, hot chocolate, local snack and bottled water. There is a kettle and Kitchen is fully furnished including crockery. We have taken your suggestions on board and will work on them. Thank you for taking the time to give feedback. Kind regards Gladys