Presidentiële suite | Lakens van Egyptisch katoen, luxe beddengoed, een gratis minibar

Beoordelingen van Villa Monticello

4.5 out of 5
Villa Monticello
1A Mankata Avenue, Airport Residential Area, Accra

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 39 van 57 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 57 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 57 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 57 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 57 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Milford

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Buhle

1 nacht verbleven in december 2023

10/10 – Uitstekend

Brian

4 nachten verbleven in december 2023

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and accommodations were wonderful!
5 nachten verbleven in november 2023

4/10 – Matig

Dennis

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Ellert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

8/10 – Goed

Chandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Matilda Mikekpor op 22 okt 2023
Thank you for your review.It is very much appreciated.

10/10 – Uitstekend

Emmanuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Trevor

2 nachten verbleven in juli 2023
Reactie van Matilda Mikekpor op 15 jul 2023
Dear Mr. Trevor,Your lovely review is very much appreciated.Thank you for choosing to stay with us and we how to host you again soon.Best regards,

10/10 – Uitstekend

Jawad

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best service ever, best food ever, best espresso ever, most accommodating staff ever. Highly recommend!
1 nacht verbleven in november 2022
Reactie van Matilda Mikekpor (DGM) op 18 nov 2022
Dear Mr. Jawad,Thank you for the amazing review.We were delighted to have you as our guest and we are very pleased you enjoyed your stay with us.We would love to welcome you back.Best regards,

10/10 – Uitstekend

Georgina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would highly recommend Villa Monticello. The staff made our stay very enjoyable. Also, their restaurant has excellent food! This will definitely be our go-to whenever in Accra.
1 nacht verbleven in december 2021
Reactie van Matilda op 19 jan 2022
Dear Ms. Boateng, Thank you for the awesome review. It was a pleasure hosting you. Best regards,

8/10 – Goed

Emmanuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021
Reactie van Matilda op 19 jan 2022
Dear Mr. Oyeleke, It was a pleasure hosting you and thank you for the lovely review. Best regards,

2/10 – Ontzettend slecht

Chibuzo

5 nachten verbleven in november 2021

10/10 – Uitstekend

Sally

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Villa
Best for families.
1 nacht verbleven in maart 2021
Reactie van Matilda op 21 apr 2021
Thank you for your review. We very much appreciate it.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unique
The Villa Monticello is always our choice hotel when staying in Ghana. The staff is always very accommodating and friendly. The rooms are clean and unique! Thank you for all that you do to accommodate our employees when they stay at the Villa Monticello!
4 nachten verbleven in februari 2020
Reactie van Matilda Mikekpor. op 6 mrt 2020
Dear Valued Guest, What a lovely review! Thank you so much for taking the time to share your thoughts of our hotel! We are really pleased VM is your favorite hotel in Ghana for your employees....it means a lot to us to have secured the confidence of Clients and Guests such as yourself! Thank you again and we look forward to continue hosting your team at VM! Kind regards,

10/10 – Uitstekend

StacyB, ATLANTA

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Villa Monticello embodies everything you are looking for in a hotel. A peaceful atmosphere along with Staff that is very friendly and goes above and beyond to meet your needs. I enjoyed the in room spa treatment, which was exactly what I needed after a long journey. I also, give special kudos to the Chef, for a menu that blends the flavors of West Africa with Asia, India, European cuisines. Let me not forget, if you are not up to driving in Accra. Please utilize the one of drivers available. The cost is reasonable and you are definitely in safe hands.
9 nachten verbleven in februari 2020
Reactie van Matilda Mikekpor. op 3 mrt 2020
Dear Stacy, Thank you so much for taking the time to share your thoughts of our hotel! Feedback from Guests such as yourself are key in us developing and continuously improving....and we are so pleased our service has been to your satisfaction. v Feedback from Guests such as yourself are key in us developing and continuously improving....and we are so pleased our service has been to your satisfaction. We thank you for your custom, your feedback and your loyalty!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Matilda Mikekpor. op 17 feb 2020
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! Kind regards,

8/10 – Goed

Alhassan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good
1 nacht verbleven in januari 2020
Reactie van Matilda Mikekpor op 2 feb 2020
Dear Mr Alhasan, Thank you for choosing to stay with us and for the review. It was a pleasure hosting you and we look forward to welcoming you back soon. Kind regards,

10/10 – Uitstekend

Gloria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay
It was a wonderful stay with very attentive staff. The rooms are super spacious and clean. I would definitely stay there again. The only drawback is that the hotel lacks a pool and it would've been nice to get some relief from the heat.
2 nachten verbleven in december 2019
Reactie van Matilda Mikekpor op 22 dec 2019
Dear Ms. Gloria, It was a pleasant hosting you and we are pleased we meet your expectations with our service. We hope you choose to stay with us again anytime you are in Accra. Merry Christmas. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay, Professional staff
Fantastic stay, staff was professional and extremely helpful.
2 nachten verbleven in november 2019
Reactie van Matilda Mikekpor. op 29 nov 2019
Dear Valued Guest, Thank you for the review. It was indeed a pleasure hosting you for the few days you spent with us. Our aim is to give valued guests memorable experiences and we are glad your entire stay was a pleasant one. We hope you choose to stay with us again any time you are in Accra. Best regards, Matilda Mikekpor | Front Office Manager Villa Monticello Boutique Hotel

10/10 – Uitstekend

Lotfi, Tunisia

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Je remercie tout le staff Mes encouragements Je recommanderai cet établissement pout visiteur à Accra
2 nachten verbleven in november 2019
Reactie van Matilda Mikekpor | Front Office Manager op 9 nov 2019
Dear Mr. Lotfi, It was a pleasure hosting you and we are pleased you had a enjoyed your stay. Thank you for choosing to stay with us and we look forward to welcoming you back soon. Best regards,

10/10 – Uitstekend

Rashida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I really enjoyed my stay
1 nacht verbleven in september 2019
Reactie van Matilda Mikekpor. op 11 sep 2019
Dear Rashida, Thank you for choosing to stay with us and for the review. We are pleased to have had you as our guest and we look forward to hosting you again. Kind regards,

8/10 – Goed

BJ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Place to stay in Accra
This hotel is fantastic - great location close to the airport, good gym, amazing staff.
1 nacht verbleven in augustus 2019
Reactie van Matilda Mikekpor. op 15 aug 2019
Dear BJ, Thank you for the great review. Our aim is to provide memorable experiences to our valued guests and we are were able to meet your expectations. We look forward to welcoming you back to Villa Monticello Hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff you feel like you are at home. The locayion is good close to airport and other business areas.
3 nachten verbleven in juni 2019
Reactie van Matilda Mikekpor - FOM op 5 jul 2019
Dear Valued Guest, Thank you for choosing Villa Monticello and it was a pleasure hosting you. We strive at providing unforgettable guest experience to our discerning guests and we are please we met your expectation. We would be pleased to welcome you back. Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not value for money.
Over priced. Not particularly great value for money but it is convenient and an ok hotel. Charged me extra for having two cups of coffee even though breakfast was included. Apparently you can only have one per cup. Water also comes at an extra charge.
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely staff and spacious rooms. Room needs a little tlc (refresh paint and tighten toilet screws as it moves A little when sat on). But overall pleasant one night stay
1 nacht verbleven in maart 2019
Reactie van Matilda Mikekpor op 22 apr 2019
Dear Valued Guest, Thank you for giving us the opportunity to be your host for your night's stay. We have taken note of your observations with the rooms and our engineers and maintenance crew will get the fixed with the week. We do appreciate your feedback and look forward to making your next stay more pleasurable. King regards,

6/10 – Redelijk

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was ok but I never enjoyed the breakfast
1 nacht verbleven in december 2018
Reactie van Matilda op 15 jan 2019
Dear Robert, Thank you for the review. We are sincerely sorry you did not enjoy your breakfast during your stay with us. We can assure you of a better experience next time. Best regards,

10/10 – Uitstekend

HICHAM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
Personnel au petits soins, très belle expérience, dommage qu'il n'y a pas de piscine !
3 nachten verbleven in november 2018
Reactie van Matilda Mikekpor. Front Office Manager op 16 dec 2018
Dear Mr. Hicham, Thank you for the review. It was a pleasure hosting you at our hotel and we are glad you enjoyed your experience. We look forward to welcoming you back soon. Best regards,

10/10 – Uitstekend

Ike, San Francisco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and rejuvenating atmosphere. The staff is very attentive and helpful.
11 nachten verbleven in augustus 2018
Reactie van Matilda Mikekpor op 18 sep 2018
Dear Ike, Thank you for taking time to share your VM Experiance. We are glad you enjoyed your stay and we look forward to exceeding your expectations on your next stay with us. Best Regards Matilda Mikekpor Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Great customer service but hotel getting tired
Hotel manager gave the best customer service and so did members of staff but I'm afraid it still isn't great value for money. That said, the Nelson Mandela suite is one of the best rooms I have stayed in a while other than that other amenities in the hotel need to up their game for me to rate this a 5-star
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Annerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business Trip
Hotel is friendly and service excellent. Stay was comfortable and rooms are nice and big. The area was ideal for my business stay. Will book here again next time I travel.
Reactie van Matilda Mikekpor (Front Office Manager) op 24 apr 2018
Dear Annerie, Thank you for taking time to share this lovely review. It was are pleasure having you as our guest and we look forward to welcoming you back. Best regards,

10/10 – Uitstekend

Kofi, Milton Keynes - UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic service
Fantastic service, fantastic food and the fat they could prepare the food of my choice was a plus to them. I was treated like a King. This is a I will recommend to anyone visiting Ghana to stay.
2 nachten verbleven in februari 2018

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a stopover night
People call it a hidden gem and it is truly that ! The service, the rooms, the breakfast, the airport pick up service, everything was spot on ! and all that with a smile !
1 nacht verbleven in december 2017
Dear Karin, Thank you for staying with us and for taking time to providing this valuable feedback. We strive to provide excellent service to our guests and we are pleased to have met your expectations. We look forward to welcoming you back on your next visit.

8/10 – Goed

candycane, Riverdale, NY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is As good as it gets in Accra
Upon early arrival, we were charged an additional $100 US dollars to check into the hotel before 2pm. We called the hotel to let them know we were on our way. We took a taxi, and arrived within 15 minutes from the airport at around 10:30 am. We stayed for 11nights and for most of that time, the hotel was at less than 10% capacity. We booked and paid for our stay more than 60 days in advance, we should not have been charged that additional sum of money for early arrival, while the hotel was practically empty. That was a complete turn off. We are world travelers and prefer to arrive at our destinations earlier in the day. In the many years of our travels, we were never ever charged an early check in fee. Although the rooms were clean, the bed and bedding was extremely uncomfortable. The bed was supposed to be a king size, but it was way too short to fit that description. The complimentary breakfast was acceptable for the most part and depending on the mood of the chef.
11 nachten verbleven in november 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2017

10/10 – Uitstekend

Pino, New Jersey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An Oasis
A beautiful hotel with a fantastic staff and exceptional dining. Great.
3 nachten verbleven in juli 2017
Reactie van VM Partner op 17 jul 2017
Thank you for the positive review Pino! We are really pleased that you enjoyed the many facets of VM and hope to welcome you back again soon!

10/10 – Uitstekend

Papa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
amazing place and amazing staff professional
an amazing pla
2 nachten verbleven in juni 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Customer Service and Stay
I have stayed at this hotel several times. Each time, I have stayed in one of the many themed junior suites. I don't really have a preference, as I always like to try a different one when I'm there. This last trip, I stayed in the Manhattan Suite. It was a nice homage to New York. The room was clean and comfortable. I wish it had more power outlets or even USB outlets, as we all have devices to charge. There is a small selection of coffee and teas. And, a daily delivery of a fruit platter arrived in the evening for a small snack before dinner time. There was a morning where the water was not flowing in the bathroom. When I called down to the front desk, Mathilda, was very pleasant and immediately rectified the issue. Within a matter of minutes, the water came back on and all was good. Breakfast is part of the daily room rate. The restaurant and pool dining menus were delicious. Unfortunately, as a vegetarian, the options were limited. But, they were equally delicious. And, the staff were pleasant and accommodating. The pool is no longer there, as it was removed several months ago and converted into a fountain. It's a nice conversion to the patio dining area. This hotel holds many events. Therefore, parking can be somewhat challenging and, as a guest, can be a bit loud. But, by night fall, the hotel was quiet. That was important.
2 nachten verbleven in mei 2017
Reactie van VM Partner op 17 jul 2017
Thank you so much for your response and constructive feedback! We have taken note of the positives and areas where we can use improvement. We are actively looking at incorporating more outlets into the rooms and we have a new manu that recently launched which we hope will provide more diverse options. We would also be more than willing to create bespoke meals that meet your requirements...and if you choose to stay with us again, we would be more than happy to accommodate your dietary requirements! Thank you once again for your review!

8/10 – Goed

JC, Greater Cincy, OH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great staff
Very convenient; staff excellent; airport transfer smooth; restaurant hours and quality good; bed comfy; a/c worked well
Reactie van VM Partner op 17 jul 2017
Thank you so much for you positive review. As a boutique hotel, we strive to provide attentive service in a functionally "luxurious" environment...and we hope we achieved that on your stay. We look forward to welcoming you back! Kindest Regards...

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Personal service
Botique hotel where personal service is present all the time. Really worth to visit. Every room is nice and large.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in a very good location in Accra
The staff is well experienced and very supportive of business support needs

10/10 – Uitstekend

Ike, Lagos, Nigeria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great contrast to the big Accra hotels
I've usually stayed in the big Accra hotels, run by the multinational hotel groups. Playing it safe and frankly too lazy to bother to look elsewhere. I was attracted to the Monticello by the guest reviews on Expedia and thought I should give it a try. I'm absolutely happy I did - very professional, very pleasant staff, my room, the Zambezi, was tastefully (even lovingly!) furnished, the food was excellent. I could go on
Reactie van Anita Ottenhof op 3 feb 2017
Dear Ike, Thank you for this wonderful review. We aim to excel in all areas and i am glad that we were able to meet your expectations. We look forward to your exceeding your expectations during your next stay. Kind regards, Anita Ottenhof Deputy General Manager

8/10 – Goed

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
STAY WAS AMAZING AND STAFF WAS SUPER NICE
Reactie van General Manager op 3 feb 2017
Dear Bruno. Thank you for sharing your experience. It was a pleasure hosting you at Villa Monticello and we are delighted you enjoyed your time spent with us. We look forward to your next stay. Kind regards. Anita Ottenhof Deputy General Manager

10/10 – Uitstekend

Steve, San Francisco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel close to the airport
Our room was lovely and the breakfast was excellent. The staff was very gracious and helpful.
Reactie van Anita Ottenhof ( Deputy General Manager ) op 3 feb 2017
Dear Steve, Thank you for taking time to share your experience. It was a pleasure hosting you and we will definitely share your kind words with our team. Thank you once again and we look forward to welcoming you back in the near future.

10/10 – Uitstekend

ibrahim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
personal touch
the hotel staff are genuine, friendly and professional. I enjoyed my stay

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice Boutique Hotel with excellent restaurant. The staff was very helpful and would go out of their way to assist whenever possible.

10/10 – Uitstekend

Olajumoke, Lagos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed for one night, during my stay the hotel staff were great, always ready to help with a smile on their faces.

6/10 – Redelijk

White elephant , New York, NY

Positief: Netheid, comfort kamer
White elephant
They don't pay attention to the customer and their service they have a very modern and luxurious rooms and interior but very below average service!!! I stayed in their presidential suite for 3 nights and it felt like I was in a motel!!! Their services were basic and not up to word class standards!! They need to think about the customers experience than their rooms

10/10 – Uitstekend

Emma, Pelham,MA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
IT'S A VERY BEAUTIFUL HOTEL
It's a very beautiful and quiet place, made to have some cool temperature condition around the sitting areas even when the weather is hot.... They have very nice staff and very welcoming reception.

10/10 – Uitstekend

norma, nc usa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great and relaxing excellant security
My wife and I wanted second honeymoon chose villa . We really enjoyed the comfortable feel and no push or rush.quiet atmosphere . Our meals and room service were excellant. All in all it was very pleasant.