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Beoordelingen van Americas Best Value Inn & Suites Ada

2 out of 5
Americas Best Value Inn & Suites Ada
1003 Lonnie Abbot Boulevard, Ada, OK

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 121 van 425 beoordelingen" "
Gastenscore: 8 - Goed. 146 van 425 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 425 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 425 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 425 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Amy

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
The bed was comfortable, & bedding was clean. The staff was courteous. The property was cleanish. The negatives - the place was loud, towels were in poor shape, & needed blackout curtains. A little overpriced
2 nachten verbleven in mei 2024
Reactie van MIKE op 20 mei 2024
Thank you for sraying with us we are vry sorry for your inconvenence .

8/10 – Goed

Fallon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van mike op 10 mei 2024
thank you for staying with us, we appreciate your feedback , i hope you enjoyed your stay, we hope to seeyou soon again. once again thank you

6/10 – Redelijk

Gail

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Very friendly people. Plus Pet Friendly 😊
1 nacht verbleven in april 2024
Reactie van MIKE op 12 apr 2024
Thank for staying with us .

4/10 – Matig

Tania

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I hate leaving a review like this but, it’s absolutely necessary. Keep in mind, I have stayed at this property many times over a five year period. I was very disturbed upon our arrival 1/1/24. When we arrived to the property, we rang a bell for the attendant to check us into our rooms which isn’t so unusual but, we never seen him again. No attendant or security staff ever seen again at the front desk or elsewhere on the property. The doors to the front office and hotel were left completely unlocked, unattended and unsecured the entire time. Even the door lock mechanisms were missing for anyone to walk in and do a “stick up” to rob guests, room to room. It was like a ghost town hotel, nothing was operable. The coke and ice machines were all rusted out, didn’t work. We had to search for someone to get ice and when the guy got us ice from the office supply room, we watched him get our ice with his bare hands. Sorry but, I have no clue where his hands have been. The room itself was ok but in cleanliness, it wasn’t a fail, hadn’t been cleaned and disinfected. There was dust all over including in the ice bucket, dirt accumulation on the light switches that I had to wipe down with a Lysol wipe, there was pubic hairs in our shower and drops of blood on the floor. You can tell the shower curtain hadn't seen Clorox ever in its existence. It was a very uneasy stay and so sad. This hotel use to be filled with guests, attendants, maintenance and cleaning personal on the property.
1 nacht verbleven in januari 2024
Reactie van Guest Relations op 12 jan 2024
Your loyalty is appreciated, and we want to thank you for choosing to stay with us many times over a five-year period. However, we are disappointed that we were unable to meet all of your expectations. As you know, this is not typical of our high standards, and we will be sure to discuss your feedback with our team immediately. We apologize for your recent experience with us, and we hope that you will give us another chance in the future so we can show you a much better experience.

10/10 – Uitstekend

Shiann

7 nachten verbleven in december 2023
Reactie van MIKE op 21 jan 2024
thank you for staying with us we appreciate your feedback

10/10 – Uitstekend

Terrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room 116
Everything was perfect! Except the mirrors in the room were facing each other, and ithe made me a little uncomfortable.
2 nachten verbleven in december 2023
Reactie van MIKE op 5 jan 2024
thank you for staying with us we appreciate your feedback.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Very friendly staff, but the bathroom floor had spots of blood on it and the sheets weren’t clean. Breakfast didn’t have any protein options.
1 nacht verbleven in december 2023
Reactie van MIKE op 20 dec 2023
THAK FOR STAYING WITH US , WE ARE VERY SORRY FOR ANY INCONVENIENCE , GIVE US ANOTHER CHANCE WE AILL SERVE YOU BETTER. ONCE AGAIN SORRY

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The breakfast offered seems to be going downhill, biscuits hard as a rock, no protein offered
2 nachten verbleven in november 2023
Reactie van MIKE op 5 jan 2024
thank for styaing with us .

10/10 – Uitstekend

Corie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I love this place the new owner is awesome and friendly very helpful with anything you may need to make your stay pkeasant!
6 nachten verbleven in november 2023
Reactie van mike op 12 nov 2023
Thank for staying with us & gave us wonder review, we are very happy that your stay was very excellent , we can't wait to see you again for your future stay. once again thank you so much

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Mike op 5 nov 2023
Thank you for staying with us.

8/10 – Goed

lynn

1 nacht verbleven in oktober 2023
Reactie van mike op 4 dec 2023
Thank you for staying with we appreciate your feedback.

4/10 – Matig

Brandon

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
Get what pay for
Cleanliness is lacking however inside rooms is a plus
1 nacht verbleven in oktober 2023
Reactie van Mike op 26 okt 2023
Thank you for staying with us , we are very sorry for cleanly issue , we will address to housekeeping departments to look into. Once again sorry

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van mike op 22 okt 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay at our property, we want to see you again for your future stay with us .once again thank you so much

8/10 – Goed

Tommy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van mike op 22 okt 2023
Thank you for staying with us and gave us good rating. i hope that you enjoyed your stay.

10/10 – Uitstekend

J Yolanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Management was very considerate by having an iron available upon my arrival due my needing it for pressing garments for an upcoming wedding.
2 nachten verbleven in oktober 2023
Reactie van mike op 15 okt 2023
Thank you for staying with us , we are very happy that you enjoyed your stayed and we able to fufill your needs, we want to see you again for your future stay.

10/10 – Uitstekend

Kevin

1 nacht verbleven in oktober 2023
Reactie van mike op 8 okt 2023
Thank for staying with us , we are thrilled that you enjoyed your stay , we want to see you again for your future stay with us. once again thank you so much

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was just an overnight trip
1 nacht verbleven in oktober 2023
Reactie van mike op 6 okt 2023
Thank you for staying with us , we appreciate your feedback.

10/10 – Uitstekend

linda

1 nacht verbleven in september 2023
Reactie van mike op 22 okt 2023
Thank you for staying we appreciate your feedback.

8/10 – Goed

John

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s an okay place for a one night.
1 nacht verbleven in september 2023
Reactie van mike op 30 sep 2023
Thank you for staying with us.

6/10 – Redelijk

BillyJack

Positief: Comfort kamer
Poor staff customer service
It was a pleasure stay and my only complaint was the way the staff was about me over sleeping and the house keepers waking me up for check out totally rude and just pissed me off waking up to such nonsense we’ve all over slept it’s not like I was five hours late like 10 min
1 nacht verbleven in september 2023
Reactie van mike op 18 sep 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one rude but you not opening the door after checkout time .

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was comfortable there
2 nachten verbleven in september 2023
Reactie van mike op 16 sep 2023
Thank you for staying with us .

6/10 – Redelijk

Janice, Ponca City

Positief: Netheid, personeel en service
A/C not working well, it was 105 degrees, wasnt told about it. Beverage machibe n ice machibe not working
Reactie van mike op 7 sep 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one complains about if you have any problem we would take care of that for you, gave us another chance to make you stay excellent once again sorry .

10/10 – Uitstekend

Susanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in staff is very friendly and accommodating!
1 nacht verbleven in augustus 2023
Reactie van mike op 25 aug 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay we want to see you soon again for your future reservation. once again thank you so much for staying with us.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van mike op 12 aug 2023
Thank for staying with us , we appreciate your feedback.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not as good as used to be
The breakfast options aren’t what they used to be and I asked about it and basically said there is no longer a meat option, like sausage, bacon, ham, etc. just eggs, biscuit, and gravy
1 nacht verbleven in juni 2023
Reactie van mike op 1 jul 2023
Thank you for staying we appreciate your feed back, we always try to make guest happy.

10/10 – Uitstekend

Toni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff (:
1 nacht verbleven in juni 2023
Reactie van mike op 25 jun 2023
Thank you for staying with us we hope that you enjoyed your stay at our property. once again Thank you.

4/10 – Matig

Sheri

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room and bathroom not clean at all. Dirty mirrors, bathroom walls and floor dirty.
1 nacht verbleven in juni 2023
Reactie van mike op 25 jun 2023
Thank you for staying with us , we are very sorry for your inconvenience , we will address this issue to housekeeping team , once again sorry.

8/10 – Goed

Tami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room layout was great. The room was spacious.
1 nacht verbleven in april 2023
Reactie van Abvi-MGM op 24 apr 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

8/10 – Goed

Nathan

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Stained sheets
1 nacht verbleven in april 2023
Reactie van Kasey op 21 apr 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our housekeeping team to see the issue. We strive to be better, thank you for staying with us

2/10 – Ontzettend slecht

Shelia

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van MGM-Ada op 19 apr 2023
Thank you for your feed back. We really appreciate your business.

10/10 – Uitstekend

Betty

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean but people upstairs above us was loud.
1 nacht verbleven in maart 2023
Reactie van MGM-Ada op 30 mrt 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Kevin O. op 15 mrt 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

4/10 – Matig

Cindy

Reisde met familie
Negatief: Netheid, comfort kamer
Don’t waste your money
Check in was okay. There was no fridge in the room and when I asked about it, she acted like she didn’t know but followed me in to check. Like I was lying. She went back to the front desk and we left to run to the store. When we got back I had to ask again and she said they could move us to a different room. I passed. Later that night as we were trying to sleep there was people right outside our door being loud and obnoxious. I opened the door and told them people are trying to sleep. I went back to bed and they got loud again. My room was very close to the front desk and nothing was done. The room was not clean either. Luckily we only stayed 1 night. Won’t be back.
1 nacht verbleven in maart 2023
Reactie van Kevin O. op 13 mrt 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our maintenance team to see the issue. We strive to be better, thank you for staying with us

2/10 – Ontzettend slecht

Andres

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay away! Bed bugs!
Do not stay here! Got a room where the bed had bed bugs. Got up around midnight itching and had boils on my arms and saw bed bugs retrieving to the side of the bed when i turned on the lights. Complained to the front desk around midnight because i woke up , guy did not know what to do. Ask if i can just get another room because was too late to look for another hotel. When we got to another room we heard noise from the old room as someone cleaning and moving stuff around.The next morning I asked for just a partial refund back. They declined and said they will just give me a discount next time. I was told i would need to show proof next time. I have bite marks all over my arms and pictures of the bugs is that proof enough?! When driving out noticed a bunch of mattresses out in the dumpster. Out of money for such an experience. Never again.
1 nacht verbleven in februari 2023
Reactie van Kevin S. - CSR op 25 feb 2023
Thank you for your review and feedback, ABVI of Ada has routine pest control to ensure guest satisfaction. If any guest has an issue with their room we ask them to let Front Desk know so they can make changes and accommodate accordingly. We are reviewing this matter further and follow up with you if there are any updates. We apologize for any inconvenience during your stay and we hope to earn your business again in the future!

2/10 – Ontzettend slecht

Brittany

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sheets and bedding was nasty with stains, trash hadn’t been emptied, nothing was even wiped down!
Reactie van Kevin O. op 11 dec 2022
Thank you for your feedback and review, we ask all guest to let Front Desk know of any issues during their stay so that they can fix the problem. We will forward your concerns to our housekeeping and ensure that our housekeeping standards are adhered to, thank you for letting us know and we hope to earn your business again!

4/10 – Matig

Kristen

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room smelled musty. Latch lock in door removed. Mattress cover filthy.
Reactie van Kevin O. op 1 dec 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay.Sorry for the inconvenience, we ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. we had deadbolt in all rooms.We'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Matig

Ciera

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Review for improvements
The toilet didn't flush easily. I had to hold the handle for about 20-30 seconds until it flushed fully. The room was an accessible room, so I could see where this would be a problem. The room looked tidy but the bathroom was questionable. The bottom of the shower I didn't trust to walk into with my bare feet. The towels were worn out. The towel I had was ripped. Also, I was working at the desk and I looked down to a roach coming my way. I killed it and flushed it. I feel the hotel is overpriced. I have stayed in better quality hotels for cheaper. Suggestions I have are to replenish with new towels, spray the hotel regularly, and update the showers for easier cleaning. Thank you.
1 nacht verbleven in november 2022
Reactie van Kevin O. op 13 nov 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We have routine pest control sprayings in all rooms. If there is ever an issue with your room or your stay please let Front Desk know so that they may better assist you. We appreciate your stay with us and hope you will give us another chance to earn your business.

4/10 – Matig

Jimmy

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not for us
Sheets have stains. Trash and debris on the floors. The is a stain on the sheets. We are not sure if the cleaned the room. This is a very low end hotel, but that is no excuse for not cleaning the rooms. There is no elevator to the second floor. Not good for those of us who have difficulty climbing stairs.
1 nacht verbleven in oktober 2022
Reactie van Kevin O. - CSR op 2 nov 2022
Thank you for your review and feedback, we read all reviews and will talk with our housekeeping to ensure all rooms are cleaned thoroughly. If there is ever a complication during, before or after your stay please notify Front Desk so that they can make it right! We want to promote a family friendly atmosphere and we apologize for any inconvenience during your stay.

6/10 – Redelijk

KIM

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Room floor was dirty and tub stained. Very noisy outside in the middle of the night. Ran out of breakfast items and did not re-stock. Cold sausage.
1 nacht verbleven in oktober 2022
Reactie van MGM-Ada op 19 okt 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

8/10 – Goed

BRIAN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van MGM-Ada op 14 okt 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 – Goed

Kurt

Positief: Personeel en service
1 nacht verbleven in oktober 2022
Reactie van MGM-Ada op 14 okt 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed
The bathroom was not clean, the bed was not comfortable there was barely any hot water and the outside lights right outside the window were on all night and made it seem like daylight in the room.
1 nacht verbleven in oktober 2022
Reactie van MGM-Ada op 11 okt 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

10/10 – Uitstekend

Vicki

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022
Reactie van Kevin O. op 27 sep 2022
Thank you for your kind review, we appreciate your stay with us and we hope you will stay with us again soon!

4/10 – Matig

destinies

Reisde met familie en kleine kinderen
Positief: Personeel en service
Online advertisement said it had fridge, microwave and a safe, the breakfast bar is terrible, left over gravy, the sausage were still cold and the pan cake batter dispense yellow liquid only guessing it was left from the day before.
2 nachten verbleven in september 2022
Reactie van Kevin O. op 27 sep 2022
Thank you for your review and feedback, the microwave and safe are available upon request if the room you receive does not have those items. We will address your concerns with of the breakfast with our Chef and look at ways to improve!

8/10 – Goed

Eric

1 nacht verbleven in september 2022
Reactie van Kevin O. op 19 sep 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!

10/10 – Uitstekend

Lisa

1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Truman

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van bipin op 28 jul 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Kevin O. - MGMT op 17 jul 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Overpriced for what you got.
The people were friendly and helpful. The room was large and had a flat screen TV. The mattress on the bed was reasonable. Free WIFI. Free parking. Mini fridge. There was a breakfast and vending machines. The breakfast was very heavy on carbs -- cereal, bread, muffins, waffles, and biscuitts. There were eggs, but they were cold. NO butter or margarine, no fruit or yogurt. There was juice. No fitness center or pool. No elevator. There was a phone in the room, but it was not connected to the front desk or any outside line.
2 nachten verbleven in mei 2022
Reactie van Kevin O. op 14 jun 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.