Dear Vinay Greeting of the day from Abyssinia Renaissance hotel am sorry for the inconvenience that you received from our hotel and we will assure you that you will never get such kind of service and you have additional service from our hotel. and apologies once again. Hospitality regards Dagnu Getu Front office manager

Dear Valued Guest, Thank you for taking the time to post such a wonderful review. We are all delighted to read that you enjoyed your time with us at The Abyssinia Renaissance Hotel and found the hotel full of charm and character. The staffs are grateful for your kind works and are looking forward to welcome you back next time you are in Addis Ababa. Warm regards, The Hotel Management

Dear Valued Guest, Thank you for taking the time to review our hotel following your recent stay. We are delighted to read that you enjoyed your most recent stay with us especially the excellent location and friendliness of the staff. look forward to welcome you back soon. Warm regards, The Hotel Management

Dear Christian, Thank you so much for taking the time to post on your review of your recent stay with us here in Abyssinia Renaissance Hotel Whilst waiting for your connection flight. We are delighted to see that you enjoy your short stay and that our location also worked so well for you. Great to also see that you found the rooms and the breakfast so good and the team looked after you as well. Looking forward to see you back with us here in Abyssinia Renaissance Hotel when you get a chance of Visiting Addis again. Kindest regards, The Hotel Management

Dear Mr. Dawit, Thank you for taking the time to post on your review of your recent stay with us here in Abyssinia Renaissance Hotel. We are very glad to see that the team particularly Zekarias and tesfa were the key for you to have a very nice stay with us. Though very sorry to hear that we did not live up to your expectations and that you felt our Breakfast were not as you had hoped. Please be informed that our Executive chef has been already informed about the breakfast to take action. We do hope that we would have the opportunity to welcome you back to us here in Abyssinia Renaissance Hotel when you came back to Addis Ababa. Kindest regards The Hotel Management

Dear Subhasis, Thank you for taking the time out of your day to review of your recent visit to us here in Abyssinia Renaissance Hotel. We are more than happy that you like our hotel. But we are very sorry to hear the service provided by the receptionist seems to have been unprofessional. Please be informed that we noted your review about the attitude of the staff and working hard to make sure such kind of thing doesn’t happen again. We do genuinely hope that we would have the chance to welcome you back to our hotel in the future so that we would be able to prove to you our normal standards of service. Kindest regards, The Hotel Management